My curbside pickup was fast and easy!

Did not have what I was looking for this time. But I very much appreciate the greeter at the front door, very knowledgeable and helps me feel like I want to come back because the arrangement is respectful of my time.Been to this location in Utah three times and been happy every time. They were great in Oregon too. Seems less employees here. Always left happy and well supported.

5 stars once employees arent required to use masks.

Friendly, helpful staff. Only one complaint: I have an older Android phone that takes a micro-u.s.b. cord for charging and data. They didnt have any in stock. Perhaps the managers should remember that there is still a need for this type of cord and ensure they have stock. Not ALL customers have top-of-the-line equipment . . .

I was in line to get a graphics card and they were very organized and kind. Great store inside as well!

I buy All my appliances, computers and other electronics here. The Associates are helpful, knowledgeable and help you find what meets your needs. Carlos is the BEST!!! He has always made me feel like I am the only one in the store. He explains things though out your purchase. He is a true asset to Best Buy!! Thank you Carlos and your team!

The consumer side of BestBuy treats the business side of BestBuy like trash. Luckily I dont need to work with the storefront often.

A pretty clear cut Best Buy experience. You are greeted at the door and there are staff around to help answer questions and point you in the right direction. Most staff knows what they are doing and usually not too busy. They have a good price match policy and convenient pickup options.

For things other than electronics their prices are higher than other stores, though they do have a nice selection of electronics. I dont think Ive ever bought anything from a best buy but my friend got a steel case for his favorite video game here for just ten bucks, a better deal than other places. Overall its not super great but I think its okay.

When buying a laptop recently, one of the workers was extremely helpful and helped me save hundreds when I didnt realize I was eligible for such a great deal

Seemed decently stocked and cleaned and what you would expect from a Best Buy. But wow. I got greeted by every single employee I remotely walked near and asked if I needed help. Most retail stores tell their employees to do that -- few manage it with such astounding compliance. Kudos!

Had great service when I went. The same staff person helped me gather several items from all over the store. Staff were friendly.

Clean store. We got almost all that we needed, but we had no help and the trip ended up taking longer than plan. Luckily we found most of what we wanted and went to Target for everything else.

I love best buy. They are always very helpful and definitely lead you in the right direction. Great place to shop.

Good customer service, wish there was more Samsung note 20 ultra cases.

3 stars because its so hard to get help at this location. Farmington has way better customer service. I love Best Buy but this location is really only good for pick ups or you know what you want.

My Computer was hacked!! Monty, repaired it!! He deserves 10 stars. He was so detailed and he went out of his way to help me. HE DESERVES A RAISE--seriously, he is a value to the company. Brett Gunderson (Gaye Deamer). Gaye Deamer.

Bestbuy has a lot of items for your home and electronic needs. Customer service was very helpful. This location has magnolia home theater.

Best Buy has always been the go to place for electronics. Im sure theyve taken a hit from the big internet marketers from Seattle. Really, their prices and selection are competitive. Since the other guys are online, BB has much better service, but thats not saying much. Still, all in all they are a decent place to shop. The internet guy have become more difficult and less consumer oriented so Ive tried to shop the local brick and morter more often.

Go to install any equipment in your car somewhere else, there supposedly geek squad are a joke. If you want your car to be completely messed up, bring your car there.

Very disappointed in the staff. They are glad to help you, but couldnt answer any questions about anything. When asking a question THEY (they because it happened twice), would try to answer by reading the price card.

Usually pretty easy to get help if you need it.

Had an easy and fast process here for a pickup order 😊

We came here looking for a laptop but sadly didnt find quite what we were looking for. Staff was very friendly and informative and was quick with our questions and needs. Super nice store layout for all electronics. Would recommend stopping by for your electronics needs!

Always great service. Friendly assistance and quick wait times

I waited at the store for their most recent RTX 30 series drop. I thought that the way they handled the long line and high demand for these cards was impressive. Everything was very organized and well planed. There were about 80 people in front of me in line, but it only took about 45 minutes before I had purchased my GPU!

Best Buys prices are the reason I usually avoid this place like the plague. I was in search of a laptop chill mat and they had them a lot more than Walmart online or Amazon. Had there only been about $5 difference I would have purchased it, but $15 more is just ridiculous.

I went in looking to replace my fridge and dishwasher, I was helped by Kylar who was very helpful, and patient with me while I looked with my 2 kids! Once I made the decision we got set up for financing and scheduled delivery, it was such a quick, stress free, easy process! I did not feel pressured at all! Definitely recommend going to Kylar!

Just stopped in to make a payment but everyone was helpful.

One of my favorite stores!! I could spend a lot of money here if I’m not careful. Their prices are good, and the selection is one of the best.

Guy at the door knew where everything was. Very helpful, great service!

Was pricing and comparing outdoor cameras..worked with Sean.. very intelligent young man- listened, explained, answered my questions.. extremely impressed by Sean and his positive attitude

I always like going to Best Buy but sometimes the selection just isnt there ☹️

Spent alot of money but totally worth it and amazing customer service

Jayden was Amazimg and so very helpful! Much appreciated!

Great team, Great location!Always someone there who is helpful and gives great customer service 👍

Went in for a microwave and got one. The guy that helped us is knowledgeable and present. He was able to answer questions even about items unrelated to our purchase.Overall, a very good experience.

Always have what I need and very knowledgeable people

Best buy has all the electronics that i need. I like to see what i want to buy before i buy it, and i like to see all my options. Online, i cant do that. They have a great selection with competitive prices.

Due to a mishap we had to replace our television. The sales guy River (I believe was his name) seemed to be knowledgeable and informative. He helped answer all of our questions and pick out the television that suited our needs.

Was there for 50 mins before someone approached us to offered their assistance, probably just because they were closing. Never had a visit as lacking as this.

Quick in and out. Bill payment time

Great place to get the newest electronics toy store for adults if I may

Great customer service. Helped out with a difficult return. I don’t remember his name but he was over at the geek squad section. And the cashier was nice as well when I checked out.

Over promised and under delivered. Was told that installation meant them connecting it. I already have the cords and hook ups. And they said that because it wasn’t Best Buy’s new cord and hook ups that all they could do is drop it off. Meanwhile I’m expected to connect it and move it into place by myself. Also I ended up needing a drain hose for the washer, but after this I’m just gonna go to Lowe’s for that....

Found what I needed but without the help of the sales associate. I needed a WiFi booster. He wanted to push a very expensive device that wasnt a booster costing $250. Fortunately, my son was with me and said we dont need that. We bought a booster for $100. It works great.

Still a great store to shop for gifts and movies. Also one of the better places if you ever need a car stereo. Video game fun.

Went in a little flustered looking for a modem. The staff was pretty helpful. Left knowing what I would need at a later date.

Ordered a dishwasher. The delivery date comes and no one shows up. The automated system they have where you can check your delivery said my appointment was scheduled and my account order details on bestbuy.com showed a delivery for today. I finally got someone on the phone and the geek squad agent says I have no appointment. They decided to cancel my appointment without telling me. After an hour and a half of being on the phone I have a delivery set up for 2 days from now but that is subject to change if the team decides they can’t make it that day. So now I have to reconnect my broken dishwasher so I can turn my hot water back on and hope these guys get their act together and show up on Saturday between 12-8 SMH Best Buy, you can do better.

I cant help but look at the tech! The price though, the price. I want it all. Customer service has gotten a lot better around here, I dont know if the sales commission pay changed or what, but it is nice to get some actual help without feeling like I have to buy something in that moment, or even worst forced to look at things I dont even want.

Bought Chromebooks for back to school for our twins. Excellent price and service.

Thus far the store has had good return policies and the staff has been very helpful in making purchases as well as returns when Ive needed.

EDIT: I received a call from the store the next day, and an employee explained to me that the order was actually still present at the store, and that the notifications I received were the result of an error made during an inventory audit. He was considerate and understanding, and communicated clearly how I could pick up the order despite the system error. Updating to four stars.ORIGINAL REVIEW BELOW (1 star)I placed an online order for curbside pickup to this Best Buy location several days ago, and was notified 2 days ago that the order was ready for pickup. I have not yet picked up the order and was planning on doing so early next week. But less than an hour ago, while at home with my family, I received a text message saying that the order was being brought out and an email saying that the order had been picked up.After seeing the notifications, I promptly called the phone number for the store to tell them that I had NOT picked up the order and to find out what had happened. The automated system informed me that this location was unable to receive phone calls, and I was redirected to a national call center. After a long hold and a total of 23 minutes on the call, I was told that they werent able to find out what had happened, but that they would put in a callback request and someone from the store should call me back within 48 hours.I am extraordinarily dissatisfied with this situation, and concerned and confused about what has happened. I now have to wonder what went wrong: were the notifications sent in error? Did someone receive my order in error while trying to pick up a different order? Did someone claim to be me and fraudulently pick up my order, despite having no ID nor access to my phone? Has my Best Buy account been hacked? Will I get the order or my money back, or is the order gone? Ill just have to wonder for the next 48 hours or so.If this situation is resolved, I plan to update this review.

Always helpful! I get all my phone screen protectors here and when they need to be replaced they do it without hassle.

The staff was very helpful and took great care of us.

Really have to get a shoutout to these guys! I bought a pretty pricey router two months ago and it had been nothing short of a pain dying every two weeks. By all rights they had no right to return or exchange it but they were awesome and helped out with the problem as a warranty at that point would have been months out! This is an awesome team at this store and I’ll definitely continue to do business here!

Went to Best Buy. Called my purchase in, pulled in the parking lot, within 5 minutes was on my way home. The young man was waiting in the parking lot. He was polite, kind, & very fast! Never had a curbside pickup, go so smoothly! Thank you Best Buy, & the young man that helped me. He waited on the other customers as soon as they pulled in also. I am amazed! Ill be back soon!

Staff very friendly talking about car install options. Didnt try to upsell like a smaller installer tried. Will add more after testing the work.

I always love browsing and getting all the latest info on tech gadgets from the employees. Best but is definitely one of my top stores and they are always so well maintained.

Sales representative was extremely helpful in answering our questions and pointing us to what we needed.

Good deals, nice and well kept store, and helpful employees. If I ever have any questions on electronics, these guys help me out, and theyre always so kind about it too.

Worked with Derek in the Geek Squad. Extremely patient and kind. Really knows his stuff. Cant thank him enough! !

Staff helped me find what I was looking for. They didnt have all the items I wanted to buy, but had some good alternatives in house. They were knowledgeable and courteous.

We found the needed replacement router at a reasonable price. Good service.

Did my first online, curbside pickup order. Ordering was super easy. My order was ready very quickly. 100% recommend.

Absolutely LOVE this store!! The associates are so friendly and helpful!!Today we had to take a chromebook back to the riverdale store. It was having issues, a supervisor named Brandon took great care of us! He was very customer service oriented and knowledgeable about different products. He helped us find a laptop that was a better fit for my son.His kindness is much appreciated!!His only flaw is being a cowboys fan 😂😂😂Just kidding.... sort of 😁 lol

I have shopped here several times, but this last time made me want to write a review finally! Kiara at the Customer Service/Pick-Up window was AMAZING! She is was efficient, kind, helpful, and extremely happy! I sincerely appreciate employees like her; they make me want to keep coming back!

Rarely has what you need overall great store

Thanks Geek squad for my new car play system!! Love it; never want to get rid of my car now.Very accommodating, professional and fast!

Friendly service every time

Great staff! 10/10

Great service and friendly people

Its a great store

Great location! Always have what I need in Stock and people to help!

Bought appliances and a TV.Prices were great and the rewards program is even better.The installers did a great job as well.

Very helpful in making decisions on best tech. Very knowledgeable, and if they dont know the answer they find someone who does.

MORE LIKE WORST BUY!!!If you are looking for any amount of customer service, you are sincerely at a loss here.We ordered an Oculus Quest 2 from this store. They promised in store pick up by a certain date. When the date came around, our order was not ready. We saw online that the product was fully in in stock, but our online order from days before still had not been filled. We live 30 minutes away from the store, so we wanted to call and clear things up before we drove down. We called a number of times to speak with an associate, usually to no avail. On our last attempt that day, we waited for 40 minutes, eventually heard someone pick up the phone, say nothing, and hang it up. When we called back, the phone said we are now closed, meaning they took our call only so they could turn off the phones. We called back the next day and sat on hold for another 35 minutes. The phone call was then answered, we could hear people walking around in the background, but again no one ever spoke to us. We were then hung up on for a second time.Here we are, still waiting for our product. Still have not received a response from Best Buy customer service. We are extremely frustrated and hoping this issue can be resolved quickly.

Found the perfect portable oven for my tiny house, and less expensive than they had online. The customer service was terrific as well!

Great costumer service!! Brandon helped me find exactly what I needed! He is a genius, the man deserves a raise!!

Not a bad store - you will usually find good customer service here. Its also in a convenient location.

They don’t sell PS4 controllers, disappointing

Thought theyd answer their phones. Went inside to see if they where just busy but nope! Just standing around ignoring the phones!!

Great, friendly service. Always.

Not my favorite store, honestly dont know why but there is just something about this place that keeps me from shopping there if i can avoid it. In their defense they have a large selection.

They have good prices and are very helpful. Had a good experience with Carlos during and post dishwasher purchase. Very nice fella. Thank you!

I walked in with the toy catalog in hand, that came in the mail, ready to shop. As a paying customer, I love it when an associate approaches me asking if I need help and thats just what they did. A couple things were out of stock but I walked out with 80% of what I was looking for. Walmart sales out quick so if you need something and Best Buy carries it, you will definitely find it here. Well done guys! Thank you for taking care of me and its why I will be a returning customer. 😊

I have tried calling about 6 times wasting a total of about 5 1/2 hours just waiting for someone to pickup the phone but no one ever does. On top of that if you get disconnected you have to try to yell at the robot on the phone to get it to let you speak to someone. Today the one single time I was able to get a hold of someone they said let me transfer you to another person who can help you with that and no one picked up. I am sick and tired of this mess of a phone system you have. Its faster to email their support team.

Love this place but Im only giving 4 stars. They refuse to allow ps5 purchases in store. Must be on line.

Kyle in computers was awesome! Super funny and helpful. Thanks a ton bro, good luck with the GPU shortage!

Nice place, had everything I needed friendly staff

I recently went into this Best Buy store looking for a Mac book. The manager spotted me right away and came to help me. He was so kind and generous with his knowledge. He helped me find the best laptop for my needs and made sure I got the best price available. He did all of this while still directing employees to guests that needed help. I was so impressed. I’m not sure if his name but he had dark hair. That special attention to guests is what makes the difference. Thank you.

Cool stuff for rich people

The staff was super helpful, answered all of my questions, and was patient with me. When talking about technical stuff I can get lost, and they broke it down. Now I feel like an expert lmao.

Dont order online they suck on that if someone else comes to the store and buys it you have to wait for the other to come in instead of having them pull.it from the shelf and hold it for.you and then tell you its ready to pick up. This has happened twice to me wont happen again if they dont have ill go some where else. Then it was delayed why didnt they tell me that at the store instead of waiting to send it to me Thursday email.

Best store ever. Will tell everyone.

I went here ready to buy a washer. I stood by the washer I wanted for ten minutes and the two workers near by would not come help me. They looked at me, we even made eye contact but still they did not help. Then my husband showed up and I guess only then the worker wanted to help. Im extremely upset that the workers chose not to help me when I was ready. Will definitely buy my washer somewhere else.

Always seem to find what I need and sometimes things that I now need. Great customer service and never had a complaint with the overall experience but it is a tad expensive.

Got in fast, found what I needed, was in and out fast! Staff was very friendly and helpful

DO NOT SHOP HEREI just waited on hold for an hour at 1:00pm on Saturday 12/26/20, just so that the insanely rude female employee at this location could hang up on me. I asked to speak with an install tech and she wouldn’t transfer me so I asked to speak with a manager or supervisor to have my issue taken care of and she hung up. I can’t believe this is how Best Buy handles their customer service relations. I’ve spent thousands of dollars at Best Buy and will not be returning unless an issue like this gets handled properly. I would not recommend anyone to ever shop at this location. What a joke. To bad that employee will probably get away with being rude to customers and losing Best Buy business.

The customer service can be better, but they do have a good selection of products.