Service is good enough to make it a 5 Star, but the prices on accessories are so HIGH, you wont want to go back.

Nice people, we were in for maybe an hour but it was very painless until the first bill lol !!

Good place to shop

I had called and they said they were to busy to help me and hung up the phone. 😒

They try to please me the best they could

Excellent service and very informative and helpful. Highly recommended.

I had a wonderful experience & the manager was very professional and knowledgeable. I am so excited my phone know working great. I highly recommend this store!!

Ii am a Sprint (over15 yrs) costumer & went to the store yesterday. I spoke to the Manager about the newest Samsung S10 phone. Im trying to decide on what phone I want. She was very knowledgeable about the the S10. The Manager is also well informed about the IPhone. She has me rethinking on what phone I want. I will revisit her & switch to Verizon.

Great customer service, however read the fine print. Do not buy any devices or add any service from this company. They are not a Verizon direct store. They will charge you a $35 (setup and service) fee. Just to unwrap your gadget, install the battery, and hand it back to you. Then once you get your bill a few days later that activation fee you paid was to this company. Now Verizon wants $40 activation fee on top of that.Your best bet is to drive the extra 10 minutes to a true Verizon store in midland and wait in line and save $35 or more. Remember sometimes under special promotions the Verizon store can wave their activation fee. I would have saved around $75 had I just gone to a real Verizon store.

Always great service here, they didnt have a replacement glass screen protector, the young man recommended a brand that was good.

HORRIBLE PLACE. The wait time is ridiculously long

Rosanne, Karen, Les and Samsung Rep. Ashley were very helpful and super professional. My phone is working great now! Definitely recommend this location!

This place is never open. We live nearby and have tried several times. Its 1 pm on Saturday and the doors are locked. Dont waste your time and just go to the main store.

I try to always be positive, but I spent nearly 4 hours in this store. The manager helping me, left half way through setting my phone up, and there was only one employee helping me, another customer, and anyone that walked in. Most walk-ins, ended up leaving.

Great experience today the rep toniah was wonderful!!! Her expertise will take her far she is awesome and very smart and bright I love this store and her!!!! GOOD JOB YOU GUYS I WILL BE BACK

One nice young lady running the store by her self. Was very helpful for me. But she can only help one customer at a time. She did a great job.

It said they open at 10:00 am. I got there at 9:55 and waited employee got there at 10:00 went in I waited a few minutes went to door it was locked so we waited in a few minutes employee came out and said very rudely we are not open I have to go to bank. So we waited at 10:25 employee showed back up we waited a few minutes went todoor it was still locked. So we waited at 10:50 I left. They lost out on a iPhone sale. Employee needs to learn some customer service.

This has to be absolutely the worse Verizon Store in all of West Texas. Service is horrible, was told the phones we ordered would be in next day, they showed up 5 days later and were lied to about what took them so long to get in.Recommend you go to a corporate store and not this retail store.Dont waste your time with this store. Period!

Last answer. Bryan Diaz was excellent.

This place looks awesome I love to get a phone

Says they’re open on Sunday from noon to 5, even had an employee tell me this. Showed up Sunday at 230 and they were closed!

Quick and easy fix for these guys!!

The worse service I ever have in a Verizon StoreNo experience at all, I spent two hours there for nothing!!!

Refused to handle a warranty replacement, told me to call support. Verizon support confirmed the store should have handled the warranty replacement for me.

They are supposed to be open until 7 and they were closed by 6.?

Nice customer service

When are you open

Terrible service