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Sewell Ford Lincoln
4400 Parks Legado Rd, Odessa, TX 79765, United States
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Sewell Ford Lincoln
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Gl
Review №1

Awesome ford dealership. Im a chevrolet person. I went with a family member who prefers (fords) the Sewell Ford Dealership. Excellent business just one issue, due a one week waiting list..

Re
Review №2

Update: changing my once 1 star review to 4 stars. The salesman has reached out to try and correct his mistakes. We are overall pleased with him/Sewell trying to make it right!Super disappointing experience.Came in to buy an Expedition. Was told from the start by our salesman, Robert, said Expedition had remote start, which is super important to me with 2 young kids in this heat! We sign the papers and go to load car seats in the new car. I decide to remote start it because, again, it’s hot! To my surprise, there is no remote start. Robert assured us it will get taken care of, but service department was not open that day, Saturday. He calls Monday saying we will be responsible for half the cost of getting the remote start installed ($300). Acts like this is generous. Call me crazy but I don’t think half off is too generous considering we spent 50k on a car that was promised to have it from the get go.Today, we take it to get installed. Robert says upon dropping car off that it will have 2 new key fobs with the start button. We waited all day just to have to call him at closing to see when the car would be ready. We pick up and to our surprise, we don’t get 2 new key fobs. Instead, we got an added bulky key fob with just the start button on it. And just one at that. So disappointing. All we have gotten is lies and the run around from Robert, which is extremely disappointing because everyone else we have come in contact with at Sewell has been awesome. Definitely ruined our experience. Mistakes happen, but to continually be lied to is absurd.

Ch
Review №3

Hello, I had my 2019 Ford Mustang in your auto body shop for a week straight for the mechanic to tell me a Transmission leak is normal. Well, I called Andrews Ford and Midland Ford, and they said its not normal and I will be taking my business there. Im kind of disappointed in Sewell because I figured a business like that would do more than say a Transmission leak is normal when clearly its not normal.I was not charged for anything but honestly, they could have said we dont know or dont have the time.Furthermore, you drove my car around trying to diagnose a misfire and did not fill my gas tank back. On top of that (which is understandable) the misfire was never diagnosed. Had the other issue been resolved I would be back for that mistake. When the check engine light came back on.The car is under warranty so I wouldnt know why the mechanics would tell me its no issue. Very undesirable experience :(. From the looks of things (you cant judge a book by its cover) I really expected better service. FINALLY - the low tire pressure light is now on.I will not be back for business -Midland is only 10 miles away.

Ja
Review №4

Johnny Brown is the best salesman. No one seems to know whats going on, but I know if I need help I just call him and he makes sure Im taken care of. He is the only person that calls me back.

Ba
Review №5

AMAZING experience here working with Victor Fierro and the entire staff at this dealership. Beautiful location, cars, and people. HIGHLY recommend doing business here. Will be repeat clients, even being out of state.

Je
Review №6

Worst experience ever. Tried talking numbers on trucks and for one I was extremely low balled on trade. I’ve had much higher offers but I have heard so much good about Sewell. It’s all a lie. They also told me from 48 months to 72 months my payments wouldn’t change at all. I’ve purchased SO many fords. That’s all we drive. My fiancé has been in the dealership world for a decade and knows how it works. We’ve tried twice with them and won’t waste my time again. If I could give it zero starts I would. Not to mention I sat there for 2 hours just to be screwed with. I will find somewhere else to take my business for all my future vehicles.I was told I would get a call from the management team and no one has even tried to reach out. Don’t waste your time y’all.

K
Review №7

DO NOT BE A WOMAN AND USE THIS DEALERSHIP!!! New car has had all kinds of issues for all 4 months we have had it. Took it in and we were treated great at first but then just ignored. Problems were not fixed. I don’t think they even care.

St
Review №8

We had a wonderful experience working with Cory to purchase our new to us Lincoln. The process was smooth and simple. Everyone that we encountered at the dealership was pleasant, helpful and happy. We will be back when the need arises and will recommend to others.

Gr
Review №9

Helped me with an issue on a brand new car that was purchased elsewhere. Great job. Thanks.

Ma
Review №10

Sonie at Sewell Ford in Odessa,TX is probably one of the best and most professional salesman I have had while in the process of buying. I highly recommend him as a salesperson. The people at the dealership are equally as helpful. He takes his time and is very patient and will work hard for you.Thank you for my experience with you today. I look forward to closing a deal with you.

Pr
Review №11

Disappointing experience. I was having issues with my truck as it was dying at idle for no apparent reason. I scheduled a service appointment and paid for the repairs that were quoted to fix the vehicles issue. The next time I drove the vehicle after the service, all seemed well. However, a few weeks later, the same issue and problem started again. I described the issue and the service department tried to duplicate the problem - this is the same problem as the original which is why I brought it back. They were unable to replicate the issue I had described after test driving it for almost a week and about 60 miles. After receiving the truck back, the same issue occurred the same day - the same issue that they were unable to replicate after test driving for almost a week and was the original issue which was why I needed the vehicle fixed. Not to mention the repair lights came on before I took the truck into to get repaired but they must have those issues arise when they are testing the vehicle. Would not recommend for vehicle repairs, especially at the price point for the service. Here are the check engine lights both before and after the second service trial, which is after paying for the repairs originally.

R
Review №12

Horrible service, and support to a life long Ford owner!!!! We were traveling through Texas pulling an RV and our F-150 broke down. They told us they wouldnt even look at it for 4-6 weeks!! Our entire vacation was only two and a half weeks.Had it truck towed to ROGERS FORD a few miles away. THEY GOT US IN, REPAIRED AND BACK ON THE ROAD IN 4 DAYS!!!!! I HOPE ANYONE LOCAL THAT READS THIS KNOWS WHERE THEY SHOULD BRING THEIR BUSINESS!!!!!

Ro
Review №13

Not sure that I understand the process of making a warranty service appointment 4 weeks in advance, just to drop off the vehicle on the scheduled day and have it sit without any diagnosis or work for more than a day. Will find another dealer more interested in customer care.

C.
Review №14

I bought a new car from Jason Walker and I will vouch for his honesty and helpfulness. Forget the old jokes, this man kept his promise to me and I highly recommend doing business with him. I am very happy with my new vehicle and the level of service he provided by teaching me about high-tech features.

ed
Review №15

We just moved here and i made an appointment for my oil change and look at my back up camera wires. First of all why is someone making sure if you come in the door for the service dept not saying Good Morning can I help. then why be a smart about not needing to make an appointment on the oil change that theirs a quick lube station if I know about the quick lube i wouldnt be in there in the first place it a pretty place and the service dept needs help if they were working for commission i bet they would be greeting you at the door with a big smile.

lb
Review №16

Excellent concierge service.Carlos in Lincoln service has been amazing.

Ch
Review №17

Well, I love Ford, and they have lots of cars. They were very busy the day I went there. I was supposed to buy a new vehicle but it was taking to long so I had to leave. Not their fault entirely.

Tr
Review №18

Carlos at the Lincoln Service center is the best. He is courteous, and friendly and keeps you informed on what is happening with your vehicle, The service team is also great. They always make sure everything is top notch with my car. They are so busy, but always work me in if I have a flat, or need something done right away. Their loaner cars are always clean and nice, and the courtesy drivers are always friendly and professional as well. I would highly recommend using Sewell Lincoln Service.

Al
Review №19

Dealer has great service, but dont buy Zurich shield protection its a rip off. I trusted too much. I m just now looking at contract thinking I still got some extended warranty on this truck... its close to 5 years, financed for 6. Ford offers 5 years or 60k miles power tran .. how the hell do you all sell an extended warranty for 2k dollars for 60 thousand miles or 5 years... with a 100 dollar deductible... which by the way! starts the day of sale ...well played ! Well played.

Jo
Review №20

Sewell Ford and Lincoln is more than a car dealership, they truly care about you as a customer.. the whole experience from buying a car to servicing your car. Friendly people who offer excellent service, even while youre waiting... try Press Cafe, inside the dealership! 🤗

Ch
Review №21

Terrible customer service experience. I have never been treated so terribly. The only thing I am satisfied with is the actual truck I purchased. The service has left a bitter taste in my mouth. I was supposed to get floor mats as part of my trade in. It took 5 weeks to get them after I was told it would take only a few days. I had to inquire several times and hunt down a manager to actually get them ordered. Then I came in to finally get them and my plates and wasn’t even offered an apology by the salesperson who lied to me multiple times about ordering them. I also had to carry the mats out and didn’t get my plates put on even though the text from the dealership said they would. It didn’t even come with screws in the front to put it on. Now I have to spend time and money getting those. I was lied to and not treated very well. I’ve bought cars for much less and got way better service. Needless to say I won’t be dealing with this place again. I will get my vehicle serviced anywhere else to avoid having to worry about their quality of work again. I would suggest you shop elsewhere.

Mi
Review №22

The respect and friendly service from everyone in the building is A BLESSINGTHANK U ALL SO MUCH FOR TAKING GOOD CARE OF ME

Wi
Review №23

This dealership is the nicest Ive ever been to. Colin has taken pride and ownership and it shows in ever way.

co
Review №24

Nice used fords there. Always a friendly staff.

Th
Review №25

We drove into town to pick up a new vehicle while it was being set up for us to pick up they found out the transmission needed to be replaced. After two days no time frame was given, they hadn’t looked into a new transmission we had to call and do the research and found out another location had transmissions available. We were lied to several times and wasted several days on a trip and ended up with no vehicle.

Kr
Review №26

I flew in from another state to purchase a vehicle and had cash in hand. It took over two hours to hand the keys over. It’s been almost 3 months and we still have not received our plates for our vehicle, because they have not transferred the title to our state. No one is answering the phones or calling us back after we leave messages.

G2
Review №27

A very nice setup, if you have the time, they are always busy.

Ch
Review №28

Greet experience purchasing a vehicle. Alex on 8th Street did a great job....no pressure, no hype. Best experience purchasing a car that I’ve ever had. If you need a good previously owned vehicle go see Alex!

Vi
Review №29

Sales consultant Oscar was very kind, knowledgeable and very helpful. Not trying to be pushy and sell you something you didnt want. It was a great experience. I do recommend.

As
Review №30

Micheal Fabbri was the most helpful service advisor. He was very attentive to the needs for my vehicle service, he was very informative, and overall helped me understand. I would definitely come back. 10/10.

Ed
Review №31

Sales Rep Andrew Petersen, gave me the best experience in buying a new vehicle. I gave him details on what I wanted and found it even though he didnt have it his stock. All other local Ford dealers told me they didnt have it or they werent getting new vehicles, They kept sending me info on 4 door trucks. I didnt want 4 door! The best experience! Thank you Andrew

Bl
Review №32

Absolutely Top notch service. Purchasing a vehicle has always been stressful to me but Andrew Peterson made this an enjoyable experience. He was kind and honest, that is to be commended. I will definitely return for any future vehicle needs and refer my family and friends.

Ja
Review №33

Everyone was smiling and seemed to be appresitive that I was there. Wanted my business. Pollite and to the point. Ready to try to make a deal but not pushy.

Pa
Review №34

Just had a wonderful buying experience from Sewell Ford. Our salesperson, Brandon Utley was so patient with all of my questions and concerns and walked me through the buying process making it so much easier and faster than I ever expected. The dealership is beautiful and everyone I came in contact with was friendly and helpful. I will be recommending Sewell and Brandon to friends and family alike.

Ro
Review №35

Great place to do business, very professional and very courteous. 1st class car dealer. It was my 1st time there it wont be my last.Andrew Petersen was my saleman could not have gotten a better one he was outstanding from start to finish and even after the deal was done. I was very impressed with the whole organization.

Ta
Review №36

Raul was a good salesman, and made sure I found the vehicle that was perfect for our family. I test drove a few, and really wanted a specific style, and Raul and Mike made sure I got into that Vehicle. Huge thanks to West Texas Credit Union and Sewell for our new vehicle!!

Ad
Review №37

If youre in the market to purchase a new vehicle this is the dealership for you. The quality of customer service will blow you away and make you forget all the other times you had to deal with the pressures of purchasing. The facilities are top-notch and quite frankly Ive never seen anything like it. Great Job!

Mi
Review №38

Salesman Josh Gonzalez was very helpful and courteous in helping us find a newer used car. He has excellent customer service skills and went above and beyond in making sure we had a certified vehicle and were happy with our purchase. Wishing your company many blessings for being super caring!

Sc
Review №39

Fast friendly service. Shout out to Bryce Brown. He was fast and knowledgeable. Got me taken care of, and back on the road!

Jo
Review №40

The employees are helpful and very friendly I would recommend anyone to them

So
Review №41

The folks at Sewell go above and beyond to satisfy their customers. We are currently in a situation with a vehicle that is a year old. Sewell is still working to help us a year after the sale! They are genuinely God-fearing and family-loving folks. Money spent with them is money well spent. #joshgonzales #victorfierro

Fr
Review №42

Service was great.

Au
Review №43

Sewell made the entire process a breeze! I had been to a couple other dealerships while shopping and none got even close to the customer service Sewell has. 10/10 I will go back every time.Mark Marin was a huge help& never pushy.Very pleased with my entire experience

pr
Review №44

This is the best dealership Ive ever been to. Terez was an amazing help. Very honest, friendly, and kind. The people seem to be close with the owner and wont BS you. It was very straightforward and I felt like they were really going the extra mile to help. I live in Austin, TX but will seriously consider driving back here just to work with them again next time.Try their cafe while youre there; its actually amazing, too.

St
Review №45

Purchased a used Platinum Expedition, had engine problems and was returned. The professionalism of a dealership is measured by when deals do not go well- I was very disappointed. Beware of subpar vehicles and Tony Berry is the epitome of a used car salesman and an impertinent haranguer.

La
Review №46

Fantastic experience. Everyone friendly and helpful! Always make your visit enjoyable. The dealership is so welcoming and beautiful. Definitely 5Stars!

Jo
Review №47

I have purchased 5 vehicles for the fleet now from Sewell.I have never had such a smooth transaction.Their service and willingness to meet our needs is beyond anything I get locally.Will continue doing business with them.

Is
Review №48

Great customer service. When I took my Edge in the service department had me in and out of the dealership with a rental in less than an hour. While my car was being serviced they kept me updated on the status of my vehicle at least once a week. Once the car had been serviced, they made sure it was running good before returning it to me.

As
Review №49

I called about a car and John and Ramiro helped me out a lot! This was by far the best dealership I’ve been too! They had me in and out within two days! Very good process wasn’t stressful at all! Definitely recommend y’all go see John! Thank you guys again! I love my Kia

Ja
Review №50

This place is the most amazing car dealership i have ever been to. Manuel our salesman was so professional and went over and beyond to help us. I have had other friends and family come to him to help us and every time is a great experience i highly recommend him and this dealership to anyone who is in the market for a vehicle. This is the only place i will buy from for now on.

Ro
Review №51

We bought a 2021 Expedition yesterday... this is our 3rd vehicle from Sewell ... wouldnt shop anywhere else... Thank you Andrew, Sonnie, and Tony

Li
Review №52

We had a great experience with Sewell Ford Lincoln in Odessa! From the first conversation, to the follow up call after our vehicle was delivered to us, we were never disappointed. We will be back!

Ra
Review №53

Overall a very good experience. Making the appointment, dropping off my truck, getting everything done in a timely manner, communication from my service advisor, picking up my truck. Everything went as smoothly as I could have hoped for. I have found my Ford dealer in the Midland/Odessa area. Well done Sewell Ford Lincoln, keep up the good work!

An
Review №54

Had to get my truck fixed. The employees, especially Adrian, and customer service are amazing. They worked with me the entire way and made sure everything was good to go. I will always bring my truck here to get it fixed and I will tell everyone I know to buy from Sewell.

In
Review №55

Amazing Service! We purchased 6 vehicles and the experience was essentially effortless. Sewells Fleet/Commercial Teammates are fantastic. We are customers for life!

Ja
Review №56

Joann went completely out of her way to get us more than we expected!!thanks for the great work! Looking forward to many more deals..

An
Review №57

Great friendly knowledgeable associates will definitely keep going back for future purchases!

An
Review №58

Most beautiful dealership I have ever had the pleasure of being in.EVERYONE that works there is SO nice (& not in that fake car dealership way either).Jessica & CT are THE BEST & my friend got an amazing deal. The cafe has delicious food & drinks! The time passed so quick there because its a wonderful experience!I have been to some expensive car dealerships because of my father buying cars but they dont compare to how your treated or how lovely this dealership is. Wish my dad could have been alive to go with me.

La
Review №59

Had a problem with my 2012 Explorer The Bluetooth wasn’t functioning at all. Jesse the service counter gentleman and the mechanics were able to coordinate troubleshoot, diagnose, and fix it and things work great. My wife has a hands free function in her vehicle again after like 6 years! Thanks guys great job!!!

ch
Review №60

Best Car deal I have experienced. Got me into something i wanted quickly and easily. Extremely friendly and professional atmosphere. I will only purchase my vehicles through Sewell Ford of Odessa Tx. From now on. Thank you Brandon Utley for making the sale so smooth. I will be back.

Br
Review №61

Outstanding sales and service team. I had an incredible experience with their preowned sales team and financing department. Highly recommend them if youre looking for a vehicle.

re
Review №62

Great facilities and a restaurant in the dealership. Tasty!

Co
Review №63

Cindy was very friendly and helpful. She took the time to make sure we were happy with our decision. I would recommend her to everyone! We had outstanding service, got the vehicle we wanted, and got a great deal!! Thanks Cindy!!! We appreciate YOU!

Re
Review №64

Never have had any trouble getting my trucks serviced great people

An
Review №65

Great customer service. Jacob Ramirez from the Pre Owned car lot does it again! We did everything over the phone credit app and went through details. Next day I showed up made sure it was the vehicle for me and signed paperwork and was out in about 45 minutes!

Br
Review №66

From the moment I walked through the door I experienced top notch customer service. I was greeted at the door and offered refreshments. They took the time to speak to my kids and ensure that they were even enjoying our shopping experience. The building was clean and welcoming. Everyone was smiling and courteous throughout the entire process. They will have the first chance at all of my vehicles going forward.

Le
Review №67

Received a great value for the Truck i purchased. Process was quick and convenient!

An
Review №68

I have bought 2 vehicles last month from Brandon Utley. Was very happy with trade-in and vehicles we bought. I did have some issues with interior and pain on the truck I purchase but between the sales and service team that got taken care of in a timely matter. Jb in service was on top of getting my truck to the body shop and back and Mike was on top of getting it approved and done.Overall very happy with my experience. This team clearly strives for excellence.

Ja
Review №69

I was looking for a new 2019 F250 and had been shopping around quietly at local dealers before deciding what I wanted. When I drove in the parking lot at Sewell I had a good idea of what I wanted however, I did not see one on the lot. As soon as I came onto the lot (which was very late by the way) and parked I saw Manuel coming across the lot. His initial greeting was extremely helpful and not like your typical sales rep. He seemed genuinely interested in helping me find what I wanted. We spoke and eventually I was shown a vehicle that I was really interested in. Because of the time I told him I would come back on a Saturday morning. When I arrived at 8:30am, Manuel had already sent the truck for a full inspection and detail for my pending purchase. The entire process was effortless and the transaction was complete before noon! This was by far the best experience buying a vehicle I have ever had. There was no pushing for add ins, accessories, etc. He truly listened to what I wanted and delivered at a high standard. This experience has given Manuel and Sewell my business in the future without a doubt!

An
Review №70

Best looking dealership in west Texas in my opinion. The inside just looks so upscale and nice. The environment feels welcoming not overwhelming. The sales staff are super friendly and very knowledgeable. They wont try to push a sale on to you. Take a drive around the lot and look at their vehicles they wont mind one bit.

Ke
Review №71

Easy, smooth, Great Price. No crazy haggle, offered a good price I countered they accepted! Clean and friendly!

Ru
Review №72

I absolutely agree on the most amazing setting for a car dealership.. cafe, break room, amazing employees. I ran in to Frank and he gave me a tour of the place while looking for service. Thereafter, the service rep also took me on a tour to be sure I was comfortable!!! 5 Star Dealership!!!!! Wow!!!!!!!!

Ke
Review №73

Friendly sales staff, great selection of vehicles. Several days after my visit I learned the sales staff didnt listen to anything I requested. I told them of my situation, they ignored and ran my credit thru multiple lenders instead of the one Im currently using. So now that I have the cash to buy, they will not get my business. We live in a money hungry world, and respect and customer service are a thing of the past.

Ca
Review №74

Once again I received superior Service from Swell Ford. Adrian Lopez made me confident that our Expedition would be taken care of and delivered on his promise. Highly recommend!

Li
Review №75

Sewell Ford is a great place to buy any type of vehicle! Manuel Castro was my salesman and he went above and beyond to help us with all of our questions and told us everything straight. No salesman tactics of the run-around, dodging questions, or beating around the bush. Thank y’all so much for helping me get into a beautiful truck that I have always wanted my way!

Ch
Review №76

Great service, good deals and all around good atmosphere thank you Sewell Ford Odessa! I’m loving my new Ford Mustang!

Al
Review №77

I have bought multiple vehicles through Sewell even though I love in Midland and Rogers Ford is closer. I go here solely for the customer service. They are organized friendly and well informed staff.

Ka
Review №78

Raul was very helpful. The beginning of our experience was a little rocky, but he went above and beyond to make sure we got the best deal with the best vehicle. Very thankful for his help!

To
Review №79

Would like to be able to speak directly with the tech. Sometimes it nice to hear it from a gear head.

Du
Review №80

November 2017 my wife traded in her ford explorer for a 2017 Ford Focus roughly 6 months after leaving the lot with brand new car we started having issues with the vehicle trying to die on us idling at red light or stop sign took it to get looked at they said nothing wrong, get car back continued to do the same thing then it would give us trouble accelerating from traffic light or pulling out of parking lot like it didnt want to go,...took it back again techs still say nothing wrong with it once again, several repeated visits as problems progressed front end started making grinding noises returned to service dept again and once again the tech says its normal for that car cause another identical vehicle did the same thing take car back started wondering wth was going on either as ere imagining this or the tech just not fixing our car for some other reason went back when the car started shaking at around 65-70 on highway now they wanted to charge 230 to diagnose and we decided it was time to call corporate they referred tous to roger ford in midland to get 2nd opinion turns out clutch in transmission was slipping and getting stuck .....but sewell ford tech told us nothing was wrong with the car it was normal......got the report to take and show service dept manager at sewell and he gives his tech a high regard keep in mind he said nothing wrong with the car...I WILL NEVER REFER ANYONE TO SEWELL FORD. never wanted my wife in a ford in the first place but now my wife understands why and it funny how many people probably having the same problems with there service department.Kinda wondering how many of the 5 star reviews are legit honestly.

Ri
Review №81

I have a 2014 F350 6.7 that needed a water pump replaced on the primary system. I called to get a quote well because we all know everything out here is oil field pricing. I was told the job would be $2,000+ when back home in Dallas it was $916+/-. Service advisor told me there was a 2hr diagnostic at $185 an hour. Also said they had to replace the serpentine belt per Ford. I explained to him the belt was replaced at 103,000 miles and the vehicle only had 113,000 currently. He said it didnt matter it was still required. So obviously I took the truck to my dealer in Dallas. With the water pump, labor, and them replacing front brakes and rotors that I had brought them total out the door was $1062. Not saying this is a horrible place because Ive obviously never did business here. Just making folks aware of their horrible overpricing.

Ro
Review №82

Great first new vehicle purchase! Mario was very helpful and patient with all my questions, and showed me a variety of vehicles in my goal range. It was painless!

Wi
Review №83

I had the pleasure of working with Daniel Robles. He was extremely knowledgeable, helpful and displayed a whatever it takes attitude to ensure my satisfaction. At no point did I feel like he was pushy or working an agenda second to mine. Daniel displayed a white glove service beginning to end starting with a warm friendly greeting ending with a happy customer leaving in a new vehicle. Overall my experience was both easy and wonderful.Thank you Sewell Ford team I will be back.

Gi
Review №84

Experience from the start has been fantastic, Andrew Peterson made the buying process seamless and quick! Service after the sale has been flawless! WE LOVE OUR BLACK LABEL. Carlos Guillen in the service dept. makes everything so easy, he is very kind, and attentive. Its always a pleasure dealing with him over my 2018 Lincoln Navigator needs.

He
Review №85

Fast service, great friendly people 👍

Da
Review №86

They treat you with respect.

Na
Review №87

We began our search for a new SUV about a month ago. We knew that we wanted a Ford Explorer but we were unsure about what version and what accessories were going to work for our family. Wes was really patient with us as we viewed several Explorers and weren’t completely satisfied with them. He took all of our needs and found us the exact one we wanted and was able to get it to us pretty quickly! We were very impressed with the dedication he showed us and we will definitely come to him again for our next purchase. Very impressed with Wes and the Sewell Ford team. - Max&Nadia Lopez

De
Review №88

Just purchased the first truck for my business, and Joan made the entire experiance extremely easy. I would highly recommend her. She goes above and beyond to make the customer happy. I will be dealing with her on my next purchase. Great overall experience. Thank you.

RB
Review №89

I am very happy with the customer service at Sewell ford in Odessa ! Everyone was so sweet and happy. I want to give a special thanks to Raul, Aaron, Michael, and CT for helping me. I love my new car and I will definitely be recommending everyone that wants to puchurase a vehicle their way. Thanks everyone at Sewell ford. Keep up the good work. One happy and blessed customer.

Ni
Review №90

I had the best car buying experience of my life. Never imagined I could purchase a van long distance and have such a smooth transaction. The staff is all 110% amazing. Thank you for making this easy.

Cr
Review №91

I bought 2 80 thousand dollar trucks from Sewell and planned on buying more (growing business). Today I called in to schedule service, was told they were busy and someone would call me back. Here I am (hours later) still no call back. I guess I’ll call Rogers Ford?

Da
Review №92

I went in looking for a deal on a work truck, an F250. Sat down with the sales person, Joann Davidson, and she was outstanding. In less than 30 minutes she found exactly what I was looking for, priced it out with outside accessories and we had a deal. She worked out all the payment information with my corporate office in Houston, and 2 days later I picked up the truck. Outstanding customer service, and I appreciate her considerable efforts.

Vo
Review №93

Awesome process all the way through, Robert was excellent, as was everyone else there, and the truck that I bought is more than I expected.P.s. your cafe is really good too, the burrito was big, and tasty. I would add some onions, and jalapenos to it, but other than that the whole experience at Sewell Ford was first class.Thank you for everything, from one rock star to another:U ROCK!

Be
Review №94

Sewell Ford works hard to provide great customer service at a fair price. We have purchased several vehicles from them for both personal and business use. They are the best and only dealership we will go to in the Permian Basin. Franco is a great salesman to work with and the finance guys will work hard to get you the financing you want.

Ti
Review №95

I am very pleased with the Sewell dealership. Everyone was very courteous. Best car buying experience I have ever had!! Plenty of cars/trucks in stock to choose from made this a delightful car buying experience.

Ma
Review №96

Fast and friendly service

Le
Review №97

Very nice parts people. Very helpful

Ro
Review №98

30,000 maintenance service on my 2017 F250. Didnt take to long, hour half, pleasant service rep. I still believe is a nice dealership just a little overboard. Its more like a spa resort than a dealership. I was walking around the lobby they have posted that they have applied for an alcohol permit for the cafe...Not so sure thats a good idea.

Ke
Review №99

Just a very Awesome experience! Everyone has been so nice to me! Shout out to my Sales man Danny, for helping me get my dream car! And sending me those awesome recipes in the mail!!! Always delicious ones! And for Chez in the office, she is absolutely amazing! She is so sweet, and helpful! I would recommend this dealership to any one. I have had nothing but good come from them!

Br
Review №100

*revised :while lead time is still very frustrating, I cant really complain about quality of work from previous work done, customer service rep has always been pleasant on phone, also impressed by quick response to review....But, Three weeks out for service work?If I cant get my vehicle serviced or worked on locally, why would I bother buying locally???

Information
100 Photos
100 Comments
4.4 Rating
  • Address:4400 Parks Legado Rd, Odessa, TX 79765, United States
  • Site:http://sewellford.com/
  • Phone:+1 432-558-9095
Categories
  • Car dealer
  • Car service
  • Car wash
  • Ford dealer
  • Truck dealer
Working hours
  • Monday:9AM–6PM
  • Tuesday:Closed
  • Wednesday:9AM–6:30PM
  • Thursday:9AM–6:30PM
  • Friday:9AM–6:30PM
  • Saturday:Closed
  • Sunday:9AM–6:30PM
Offerings
  • Car rental:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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