Excellent customer service from Assistant manager, Rikki Beadle. Warm, friendly atmosphere. I’ll be back!
Reserved a fridge 2 weeks to be delivered today. I called to ask an estimated delivery time and got told the fridge my husband and I reserved was already sold!! If I could give a 0 star review I definitely would. They are so disorganized and don’t communicate with each other at all!! I will never shop at rent a center again due to this. The person who said the fridge was available took the tag off when I reserved and put our name on it without knowing the fridge was already sold. So frustrating
Delivered fast and on time.
Ive known mike for years his been here at the store so long they are so caring about us customers always great deals beyond amazing customer service 5 star service always thank you
Mike was extremely helpful about answering questions and remembered me from previous purchase which is always a plus! He assured me fridge would be delivered same day and it was. Upon delivery the two gentlemen removed old refrigerator and made sure new one was installed and working properly. A positive experience both times I have come to this RAC.
Very friendly and knowledgeable. They have amazing products and super fast delivery. They are there for any help they can offer. Love it!! Best and most comfortable rent to own Ive been through!!!
My husband and I went to another rent a center before going to the rent a center on 1651 N county road west. So we walk in the the first one ( its maybe 5 or 6 minutes away from our house.) Expecting to be greeted as soon as we walk in and nobody came out from the offices to greet us. We (my husband and I) have been in the store for roughly five minutes now and still nobody made an effort to greet us or see why we came came in that day. We decide to leave and try another one. Thats when we get to the rent a center (1651 N) and before the entrance door shuts we have been greeted, asked if we needed some time to look or if we already knew what we wanted. We look around and spotted a fridge, stove, and an entertainment center with a TV that we really liked. Well we go up to the counter and we start talking to Mike. My husband and I love good conversation and an easy going attitude. We talk to mike for a few, we show him what we are looking at what we must have and what could wait if it came down to it. Needless to say we have the entertainment center, tv fridge, and stove thanks to mike and his crew. If you want to feel like family, and feel like an actual person and not just a bank then go to 1651 N County Road west odessa, tx and talk to mike. I would refer anyone in a minute to go and gave the experience that my husband and I had with mike. I wish I could rate them 100 in stars but five is all that is allowed to rate a business on here. If you are in the mood to get new furniture or just need an upgrade go there and tell mike that amber and josh sent ya.
Mike was absolutely amazing as well as fast delivery and the delivery guys were great too!!! Thank you so much! We will continue to do business here. We are on our second contract as if now. Just love the staff at this store!!!!!
Every time I go into the store I get a friendly welcome. I always have a great experience when I am there.
Very awsome ppl working there.. Mike takes real good care of his customers and foes the extra mile.. love it
A Great company! Love how helpful and understanding the employees are! Really appreciated Mike makeing sure I was satisfied with my new furniture:) I really recommend people to come here! Very reasonable prices!
Certainly the most friendly people at a Rac! Mike was amazing, and the techs were on time and very courteous! Amazing people!
We came in to get something we needed. Mike took care of us real quick and efficient. He was helpful and friendly.
Excellent customer service. Awesome staff.
I love the good customer service there. I have been doing business with mike for quite a few years and he is the best sales person i have dealt with. Just make sure yall keep him around. Thank u so much mike
This particular Rent A Center is the best. I will never do rent to own with anyone else. They are just like family to me. I love them.
The owner and his associates are by far the nicest and knowledgeable people, they made us feel right at home, like they had known us for ever
Ive furnished several apartments with the amazing help of Mike and Colortyme! They have consistently quality product and outstanding customer service. I recommend them for all furniture needs whether business or personal!
Mike is the best. He always assists us no matter what the situation is. We couldnt ask for anyone better. Thanks for all you do!
Glad to find a rental place that does Crane Tx very pleased with the new bedroom set 😊
Always very helpful. Thank you Mike for all the wonderful customer service you provide and going above and beyond to make sure we are always satisfied.
They are very helpful and friendly. Got my Dryer just in time. Great Customer Service.
Mike and his staff are wonderful! Y’all head on over there!
Best service Ive had ANYWHERE 🙏
Fast and easy process staff is very professional helped right away great experience all around
Super fast, very friendly, even had my stuff delivered within ten mins of paying for it! Will definitely go back
Whenever I need something I just call and it is never a problem. Service is always friendly and professional.
It is very cool to get the things you need ez
Best sale service ever. Very helpful. And very friendly.
This Rent-A-Center goes above and beyond with customer service. Mike & Rosie always make you feel at home.
Great people. Lots of choices electronics to furniture lamps etc.
Very quick and easy and Im loving my bed thank again.
I have back problems, thank God for Mr. Mike he He found me the right mattress for my back and I love it. Very honest very help Thank you Mr. Mike!
It was great got me the perfect bed I was wanting, and the service was awesome to thanks for the years of great service, I have been a loyal customer for around 15 years, keep up the great work,ty,ty,ty
Best service hands down they treat you like family
Very helpful Mike and the gang are awesome will definitely be returning
Friendly people and great prices
Mike always on top of everything... He is much appreciated...
They work will you
Friendly people great service
Awesome customer service
Was great loved it
Great service
Crowded