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Starbucks
3158 Bienville Blvd, Ocean Springs, MS 39564, United States
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Starbucks
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Pe
Review №1

Grande PSL with about an inch of room on top.

Br
Review №2

Love love specially the whip cream they have dog that excellent service to a serivr animal friend told it than try it didnt believe place like do for dogs excellent friendly to

Ja
Review №3

Don’t order online. Don’t walk inside. Go through the drive through line - I KNOW IT MIGHT LOOK LONG, but they prioritize the drive through line. The employees are working hard to move that line of cars.Ordered mine online and it took 39 minutes to receive. I watched over 24 cars go through the line from the time I arrived until the time my drink was ready.

Ro
Review №4

Baristas are friendly, store is clean. Coffee and teas are available, but some how differ from other Starbucks in taste consistently. Free wifi is a plus when the whole town has no service!

Ma
Review №5

Lately OS Starbucks has been messing up the drink orders. This one is by far the worst. I asked for a “light splash” of cream in my iced coffee and instead I got an iced heavy cream with a splash of coffee. This is the worst drink I’ve had from Starbucks. Not drinkable at all.

Ki
Review №6

Amazing experience! Baraistas were very busy with orders, but were so kind & patient with me!!Im a Sugar-free diabetic order & my sister is a gluten-free order, so we always have complicated coffees🙄😁❣Thank You, Ladies, for being amazing & representing the Starbucks brand so fabulously❣

St
Review №7

First time in a Starbucks. Guess I am one of the weird ones. I didnt really care for it. Frappe just didnt taste good to me.The staff was nice a friendly though. I dont think I will be back in a Starbucks again though. Sorry.

Br
Review №8

Love starbucks but they alleays dont have there mango draginfruit juice

Ki
Review №9

The employees are extremely nice & willing to go the extra to make your day!Love my holiday 🥤 cup that was given as a promo with my paid coffee today🥰❣Just hate that corporate took away the ability for diabetics to order special coffees, such as the holiday syrups! 😭😳Otherwise great location & great experience today😁❣

de
Review №10

Id I can give 0 stars I would. I went and it was busy. No problem. I waited 35 minutes for a grande (since that the only size they had) for a caramel Frappuccino crunch. No Carmel in the cup, the Frappuccino taste like milk with ice, whip cream with caramel drizzle. My name was called and I said where is the couch, he then sprinkled it on the top and had the nerve to say we are extremely busy and didnt put it on there. I took a sip and was lost for words. I spent money and time on ice milk with a hint of caramel whip cream and crunch. Busy or not you still make the drinks right. If the drinks are done correctly people will not mind so much of the wait because it was worth the wait. I will not go back. Im just one person though. Thank you. I believe it was four people working and 2 managers.

Th
Review №11

Made my drink perfectly!! Thank you for being so consistent

La
Review №12

I ordered ahead and asked for no cookie crumble on my frap. I cant eat the cookie crumbles because Im gluten-free. When I got my drink. It had cookie crumble on it. Other than get a lot of peoples orders wrong while I was there, I would have given more stars.

Ta
Review №13

Friendly employees, fast service and hot coffee and food! What else could you ask for?

Al
Review №14

I went to this Starbucks on a relief assignment, for my job. I really appreciated the young Barista Jade. She was so kind and was a gem to do my transaction with. She deserves this recognition and a raise! Thank you, Jade.

Cu
Review №15

Good service at this Starbucks. Theyre quick and friendly, and do not have the typical you mean *venti* attitude. Got exactly what we ordered, and had a nice cool relaxing time.

Je
Review №16

Staff is super friendly and helpful drinks are consistently delicious. Awesome job guys! 😎👍

De
Review №17

Nice 🙂 coffee smiles 😁 good!!! Too bad! They dont have decay coffee ☕,,, bad bad business!!! Be blessed!!!

Be
Review №18

Quick service! They have never messed up my drink

Je
Review №19

I just wish the mobile orders would be ready when they say! Here I sit 10 min after my puck up time(18 min after ordering) and they havent started on my drinks!!! What is the point of Mobile orders if I am still waiting for over 20 min!! And the store is dirty, sticky floors and the mobile pick up area is covered in coffee splatter! Not to mention a staff that just ignores you.

Ca
Review №20

They never have refreshers, it ridiculous the can go weeks with no products !!!

De
Review №21

I have never had an issue besides long lines but thats the only Starbucks in the area. They provide great customer service. I always go early in the morning before work and the worker Melissa is always fast and friendly.

Jo
Review №22

We ordered two coffees with very specific changes they made both of the correctly definitely makes me want to continue going

Ka
Review №23

Rude workers closed wayyy before there actual closing time and watched me while laughing through the window

Ch
Review №24

This is the only Starbucks near me and I will never go back. I waited inside line for 25 minutes. I watched every person that walked up to the register and pay before me and after me get their coffee and leave. I had a very simple order- coffee with caramel syrup and almond milk. When I asked the girl about it: she goes “oh yeah your next, I just got your ticket”. I told her there is no way you JUST got my ticket - look at the timestamp on it. Guess what when I finally got my coffee to go Guess What wasn’t on it! the ticket. LOL they know damn well that they let me sit there for 25 minutes waiting on a simple azz order.

ra
Review №25

Very friendly staff! i go there everyday and my order is always perfect! i totally recommend coming here

Tr
Review №26

Friendly folks, but super long drive through times.

Co
Review №27

Very nice employees and standard Starbucks quality.

Jo
Review №28

Extremely efficient drive through.

Jo
Review №29

Batista was really nice, as always. The line is a little long and takes a minute thats why I gave 4 stars but other than that, pretty good place

La
Review №30

Line was slow but had a lot of customersGot exactly what I wanted tho and the server was very nice.

La
Review №31

Poor customer service. Incomplete order... I ordered a SF vanilla americano and did not receive the sf syrup. I contacted the store and while speaking with the shift manager I was informed that hat she could not help me because I was no longer in the store. I placed a mobile order and I needed to call customer service for assistance.

Cy
Review №32

Great coffee and great customer service!!

La
Review №33

Was good drinks. Plastic was found in the sandwich.

Mi
Review №34

I just cant get enough. I gave 4 stars because many of them are pleasantly on point although its been several times that I have received the wrong order. And the label says what I ordered but I know its not my order because I order the same thing everytime. Caramel Macchiato hot Latte. I switched it up and decided to try something different this time(shown in the picture.)

Br
Review №35

Baristas here are always really friendly and willing to accommodate you! I’ve never had a wrong order here. I sometimes wish they would update their menu sign more frequently. The only thing I would say that is frustrating is that this particular location gets backed up pretty frequently and because of the layout you can get blocked into a parking spot by the people in line.

Ph
Review №36

Friendly staff but get ready to wait in the drive thru for 20 minutes.

Pa
Review №37

This location is always clean, quick, and stocked. Rarely run out of any of the food items.

Cy
Review №38

Okay so originally I had given this place a one star because of how they managed the in store line but they must have had a regime change because I took my sons other mom to get coffee and it was perfect. We had a great time and the secret menu drink they made was amazing!

Da
Review №39

My order here is NEVER correct UNLESS i just get a hot chocolate. i usually always have to wait at least 15 minutes in the drive thru. Always very disappointing. I paid $8 for a coffee yesterday that was not even my order. It was something completely different but I had to get to work and didn’t have the time to wait. I will start taking out the time to go to D’Iberville because the service and products are much better and accurate.

Mo
Review №40

Very long wait inside.

Ma
Review №41

Always great service

Su
Review №42

Each time I go into this store is very disappointing. The morning crew is very unfriendly, you are never acknowledged by them when walking in. Starbucks is very busy in the morning but the staff knew this when they accepted the position. I can place a mobile order and it’s never ready when you arrive and after standing there knowing plenty of time was allowed you are no better off than walking in and ordering. You need to train them to smile and be grateful because customers make their paycheck.

Er
Review №43

Waited 40 minutes in drive thru. Coffee was not great either once we got them. Seems to have really gone down in service and quality the last several months.

Do
Review №44

I ordered skinny vanilla latte, hot. I got a latte, no sugar. Couldnt get back in line, wait was too long. If Im paying $5 for a coffee, it should be correct.

Li
Review №45

Clean. But they where out of all the drink ingredients that we wanted. Went to smoothie king!

Yv
Review №46

Best coffee, fresh ground bags of it to take home.

Sa
Review №47

Love the atmosphere & service!

Za
Review №48

Didnt have many drinks on the menu

Ro
Review №49

Great service new items some sitting

Re
Review №50

The best place you can ever be

Er
Review №51

Braedyn was very energetic and has great customer service made out little wait with it.

Ev
Review №52

Love, love, love this place and location. 🌯🥙🥞☕🍵

Ru
Review №53

Regular coffee tastes bitter.

Ta
Review №54

Car line is always long so expect waiting time

Ta
Review №55

Horrible service. Instead of trying to prepare mass quantities they should focus on the quality of the product. Throwing the beverages together and keeping the line moving in not worth the customers having to come back because the drink in made wrong.

La
Review №56

Good coffee if you get the right kind and font mind paying out the nose for it

De
Review №57

Always so good!

Kn
Review №58

Great coffee!

Ke
Review №59

Peppermint Mocha Latte

Br
Review №60

If I could give this store zero stars I would. Ruined my whole day. Asked for a mango dragonfruit with green tea instead of water. Gave me an unsweetened green tea. How does that add up? Oh yeah it doesn’t!

St
Review №61

Way overpriced, way over crowded, and very slow service. Can do better guys.

Su
Review №62

Loved my tea!

Ma
Review №63

Customer service, accuracy, and speed are things they need to improve on. I told the lady at the counter 3 times I wanted a caramel crunch. She put it in as a caramel frappuccino instead. When I went to grab my item it wasnt what I ordered and they had to remake mine. Waste of my time and it STILL wasnt the right item. they also dont make their customers keep 6-feet social distancing from each other. And allow one female to stand around acting as if she worked there but was lingering around with the customers.

Mi
Review №64

Over prices but one damn tasty % reliable atmosphere to get some work or planning tackled

Ch
Review №65

This location always has slow service. Other than that its great

Lo
Review №66

Slowest drive thru ever! Got trapped in line for 20 minutes. My Chai tea latte was weak.

Ad
Review №67

Service is good. But consistency is not. I order the same thing and sometimes it just tastes like milk and no espresso.

Br
Review №68

Bad service, long lines. Even in drive thur the line and wait is long.

Ta
Review №69

These people charged my debit card three times for three different charges on four days within two weeks. After trying to call the number listed on google several times with no answer, I filed a complaint with corporate. Be careful paying with your debit cards, I only pay cash now

Ki
Review №70

Loved the workers they are very respectful

Je
Review №71

Even though the line was long, the service was great and it moved fast, and my drink was great

Ju
Review №72

The wait here is around 15+ minutes so plan accordingly. It doesnt seem to matter if you order ahead on the app, go inside or drive through.

Je
Review №73

Staff was very nice. No contact delivery through drive thru was great.

Tr
Review №74

Really good service. My only complaint was that it was very busy lol. I went at noon and had to sit outside. Otherwise great place!

jo
Review №75

Above average wait times but great service overall

Am
Review №76

Ordered ahead on the app. They gave me the wrong coffee after sitting in the drive thru waiting to pick it up for 25 mins. I went inside to get the incorrect coffee replaced by what I had ordered. Another 20 mins goes by and No one is making my coffee!!! The boy lied to my face and said someone was! Completely unprofessional! So, I left, did I mention my child was in the car?! We won’t be back!

To
Review №77

Coffee was good, I gave this location in Ocean Springs 3 stars because their parking lot is ridiculous.

Ja
Review №78

Coffee fresh 😋

Ro
Review №79

Most Starbucks staff are the most professional and friendly of any that work a very busy shift!

Ta
Review №80

30 minute wait in the drive through is unacceptable!

Je
Review №81

Love it! There a little slow but service and all is great!

Fr
Review №82

Quick and great service! All the employees were wearing mask!

Am
Review №83

This location has a lovely staff. I go here a lot and I have never once seen a bad attitude by any of them. I have been coming to this location since it opened.

Ri
Review №84

Says they close at 8pm. It’s not even 7pm and it’s closed. One star because I can’t leave any less.

Jo
Review №85

Love Starbucks! Especially the one off of Bienville St. In Ocean Springs, MS! Great customer service. Will remake your drink if incorrect with a smile. Atmosphere in the building is very clean and modern. Great place to have a business meeting. Large industrial farmhouse style wooden tables. They have a lot of outlets for computers and appropriate soothing music for either relaxation or studying for an exam!

Ca
Review №86

Rude staff!!! Drinks are not made to par. Rather drive to the ones in dieberville

Al
Review №87

I come here about 3x a week and I always am greeted with a smile! I do mobile orders mostly but it’s always hot and fresh when I come in and the barista Kylie is always on her game and always has a smile even when they are slammed!

Ry
Review №88

Extremely busy, long line 45 minutes in drive thru

Al
Review №89

The night window operator on 3/11 spent 20 minutes chatting with the car ahead if us then only made our drinks once we got to the window. Service is usually better.

Sh
Review №90

Love my coffee

An
Review №91

There are Fruit Flies everywhere!! I am not exaggerating at all I can not work with out a one landing on my face. As I asked politely to take the trash out because this is where they are all hanging out. She said thank you for letting me know and then followed to short me about an 1/4 of coffee and that including whip cream. If this was a non expensive coffee house cool but its not I came here and paid 5$ for a very annoying experience.

Lo
Review №92

Great service. Need I say that the product is great? Okay..it is! But seriously, great, fast, professional service. I wish all places of business trained employees like this place!

Br
Review №93

Thank you! I’m located in New Mexico from the coast as of a year ago. We don’t have a corporate Starbucks here but can use our app and gain stars. So I often make mobile orders back to the coast for my kids and grandkids. My app was giving me fits and I called the store for help. I’m sorry i can’t remember the lady’s name but with her help I was able to get the app to function and my order was put through. Thank you for helping me study connected with my loved ones with our Starbucks.Our coffee dates continue even with the distance because of y’all. Thank you. Brandy

He
Review №94

So helpful and got our order correct. Thanks!

Ry
Review №95

Always Delicious!

Va
Review №96

Insanely long lines !Plus they make you repeat twenty times at the drive thru !

La
Review №97

While I love Starbucks coffee. I am not fond of the Ocean Springs location. I dont understand why youve hired baristas with bad attitudes who dont know what their doing with an ingredient list right on the cup! Every single time I go, they get a five ingredient coffee wrong! I wouldnt mind the mistakes, except when I tell them whats missing, they act like I ruined their whole week! Im nice about it, they should be nice about it.

El
Review №98

Slowest drive through service Ive experienced at a Starbucks in a while. No apparent reason for it either. And no apology. The window cashier was just there. No smile. Just a human doing a job in a window. Weve all been there though so no judgement.

Ji
Review №99

Always a really good caramel crunch

Ja
Review №100

Great service

Information
59 Photos
100 Comments
4.1 Rating
  • Address:3158 Bienville Blvd, Ocean Springs, MS 39564, United States
  • Site:https://starbucks.com/
  • Phone:+1 228-355-3386
Categories
  • Coffee shop
  • Breakfast restaurant
  • Cafe
  • Coffee store
  • Espresso bar
  • Internet cafe
Working hours
  • Monday:5AM–8PM
  • Tuesday:5AM–8PM
  • Wednesday:5AM–8PM
  • Thursday:5AM–8PM
  • Friday:5AM–8PM
  • Saturday:5AM–8PM
  • Sunday:5AM–8PM
Service options
  • Outdoor seating:Yes
  • Delivery:Yes
  • Takeout:Yes
Highlights
  • Fast service:Yes
  • Great coffee:Yes
  • Great tea selection:Yes
Popular for
  • Breakfast:Yes
  • Lunch:Yes
  • Solo dining:Yes
  • Good for working on laptop:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
  • Wheelchair accessible seating:Yes
Offerings
  • Coffee:Yes
  • Prepared foods:Yes
  • Quick bite:Yes
  • Small plates:Yes
Dining options
  • Breakfast:Yes
  • Lunch:Yes
  • Dessert:Yes
Amenities
  • Restroom:Yes
  • Wi-Fi:Yes
Atmosphere
  • Casual:Yes
  • Cozy:Yes
Crowd
  • College students:Yes
  • Groups:Yes
  • Tourists:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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