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Tool Doctor
1825 N Magnolia Ave, Ocala, FL 34475, United States
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Tool Doctor

Comments
Ch
Review №1

I’ve been using austin and tool doctor for years now and they have always pull through with there amazing customer service. Best prices around and fast exceptional service. Austin is very knowledgeable about the industry and have always been able to answer my questions. Highly recommend!!

Do
Review №2

I went to the Tool Doctor on Magnolia after I started having issues with my M18 Fuel Skill-saw from Milwaukee. It would act up and decide when I was going to cut something or if I was going to cut anything at all that day... I showed up and immediately he knew the problem. He also had informed me that the saw was warranted for five years, and Milwaukee would be paying for it. I had no idea, I thought I was out of luck and out a skill-saw. I highly recommend the tool doctor for any of your power tool needs. Very pleasant and knowledgeable staff.

Mi
Review №3

Very nice people that work there. Place is clean and they keep are blades sharpen.

Jo
Review №4

Very pleasant knowledgeable legt tool for est on repairs and got information on prices to replace tool very helpful

Mo
Review №5

Great service! Make sure to check them out for all your sharpening and tool needs. Very competitive and knowledgeable. 👍🏻👍🏻

Za
Review №6

Best service around. Family owned and operated. Competitive prices.

Tr
Review №7

As a professional trim carpenter for over 35 years Tool Doctor has become my go-to place for blades, nails, sharpening and the like. The guys are knowledgeable, extremely competent, friendly, and greet me by name every time I go in. I always try to support small, local businesses like mine, and this place is high on my list!

Ch
Review №8

Thank you for unjamming an old compound miter saw at no charge. Very friendly and helpful service.

wi
Review №9

Been doing business with them for years and will continue. Excellent customer service and quality of workmanship.

St
Review №10

Great place. Knowledgeable and courteous staff.

Ne
Review №11

They did a great job sharpening my blades.

Br
Review №12

Great experience, spent over $400 on various Milwaukee products and never had an issue. I recently had a problem with one of the tools I purchased. So I called and Austin made quick work of me getting my broken tool back and replaced it hassle free. If you’re ever going to buy a power tool that costs a lot, go to the Tool Doctor, save the trouble of having to warranty something through a big city retail company! Great American owned and operated business.

Va
Review №13

Awesome place! Thanks for sharing Brian

St
Review №14

Excellent customer service and great repair work!

In
Review №15

Absolute piss poor service. I called in a couple weeks prior and spoke to someone one there. They were very nice and checked the serial number. Said it was still under warranty. My parents were running some errands in that area. I had them take the product in and..........a ver rude person tried to charge me to fix it! Said I needed a receipt. Totally contradicting what was discussed. Doesnt matter if it was a gift... Very very rude. On Milwaukee web site under registration and warranty it clearly states, ...we suggest keeping your receipt to note the time of purchase. Its not necessary as we can use the serial number to determine a tools age.

Ge
Review №16

I am very impressed with this company. From the moment I walked in they were extremely friendly and helpful without feeling they were trying to force a sale on me. They have a large amount of inventory and were able to special order everything I needed that they did not have in stock. They were even cheaper than all the big box stores. I will now be buying all my saw blades and supplies here!!

co
Review №17

Very professional and great turnaround time on repairs. Well stocked on multiple brands and Austin was able to get in the equipment I needed with no issue.

Is
Review №18

Good customer service. Thank you.

Je
Review №19

Its great to find someone who can actually work on the tools they sell you and not feel like you get the run around whenever something needs to be repaired under warranty like other stores. Fast turn around on repairs, knowledgeable staff and a wide selection of products. I will definitely be back!

Ed
Review №20

Very good and nice discussion about some tool info.

Bo
Review №21

These people are great to work with! always very helpful, honest and eager to serve. I have always had great service and great treatment from everyone there. even when another customer with a similar name picked up my saw blade by mistake, Austin handled everything with such professionalism. they have repaired several tools for me, and i cant say enough great things about this business. Bob H.

Mi
Review №22

Awesome service and very friendly staff. Got my tools back promptly.

Ro
Review №23

Very happy with the service thanks a lot I will definitely be back

fl
Review №24

This place is a rip-off! They had my nail gun for over a month, kept putting me off every time I checked on it, and ultimately couldn’t fix it. I finally went in there to get it back, it’s MISSING PARTS and they refused to give my $20 deposit back. I was totally ticked off at that point and let them know it. The owner proceeded to lecture me on how not to talk to his employees. Well, I have no respect for thieves. He did finally give me the $20 back and told me not to come back to the store. That won’t be a problem lol.

Ma
Review №25

Very knowledgeable about tools and repairs

Ti
Review №26

Awesome store always a pleasure going in, very informative and helpful. My number one place to go.

so
Review №27

Always have great customer service!

Et
Review №28

Tool Dr has always come through for me. I will continue to do business with them.

As
Review №29

Fantastic service!!

Ti
Review №30

I’ve looked everywhere to find someone to sharpen my saw blades!

An
Review №31

Nice people and really helpful

Ma
Review №32

I was quoted a price of $37 for a metal cutting blade. Drove clear across town.When I arrived they quoted me they said for the wrong blade and it’s actually $59.99 won’t be back

Th
Review №33

Great customer service

St
Review №34

They took my working saw and gave it back in pieces saying it could not be repaired, went to citrus power tool and they made it like new again.

Information
24 Photos
34 Comments
4.4 Rating
  • Address:1825 N Magnolia Ave, Ocala, FL 34475, United States
  • Site:http://tooldoctor.net/
  • Phone:+1 800-829-5655
Categories
  • Fastener supplier
  • Construction equipment supplier
  • Tool repair shop
  • Rental
  • Saw sharpening service
  • Sharpening service
Working hours
  • Monday:8AM–4:30PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8AM–4:30PM
  • Friday:8AM–4:30PM
  • Saturday:8AM–4:30PM
  • Sunday:8AM–4:30PM
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