My wife just purchased a new 2021 Acura MDX from Jenkins Acura and had a wonderful experience at the dealership. Anibal Roman was super helpful with a test drive and answering all our questions, Will Jordan stepped in on our second visit as Anibal was busy but they worked as a team to help us through the process. I drive a hard bargain but the new car sales manager Sean Nichols exceeded expectations. He was honest forthright and extremely easy to work with. When we got into finance, Steven OJohn was just as friendly and informative.If you are looking for an Acura, I highly recommend going to see the team at Jenkins.

Recently purchased a vehicle from Jenkins Acura.Our are salesman was Justin Herrera. Justin was excellent. He texted me pictures of available cars over the weekend, even on his day off.On Monday the day of our appointment, Justin had the car ready for us.he walked us through the whole process and was excellent. I give Justin 5 stars. All of my future purchases will definitely be with Justin Herrera.Thank you, happy new owners...David & Rhonda kincaid

Did not buy my vehicle here but came in for service. Before my return trip home, I was desperate to get the oil changed as it was too low for the drive. Not only did they accommodate an appointment right away, my Service Advisor Mr. Santos Rivera was an absolutely amazing individual who provided beyond exceptional service.Thank you to Jenkins Acura and Santos for setting me up to return safely!

Gage Girton and his team did a great job at getting me a deal on a newer car that I couldnt pass up. Its easy to say he went above and beyond for this guy and made sure the buying process was made simple and not complicated at all. I highly recommend you go ask for him and see what he can do for you. The other dealerships tried to push me into a vehicle I didnt want but he listened to what I wanted and made sure I was happy before I left. Pass on the other dealerships because its a waste of time to deal with people that are only interested in what they want you to be in. Again I highly recommend this dealership

Absolutely ridiculous experience. Our sales contact Karl was great however; from there is was horrendous. Steven, the finance manager, made everything extremely difficult. No follow up, yelling and talking over us on the phone, no accountability. We were never given an electronic option to sign and this apparently caused a major delay yet there was excuse after excuse. He would tell the wife one thing and the husband another. Approaching 30 days of getting the vehicle and STILL no record of it with Acura Finance, it was discovered there was an error on the contract so it was kicked back. It took a month for someone to figure this out! Had they used the electronic option this wouldve been discovered earlier or had he reviewed the contract at all it wouldve been easy to rectify. Stevens treatment of customers is appalling. This is our 4th Acura and only chose Jenkins because they had the color we wanted. What a huge mistake! Going forward we will only deal with our local Acura dealership where we have always been treated with kindness and respect.

Bobby does a great job. He gets my car in and out on time. He even supplied me with a loaner car since mine would be in the shop several hours. I can always trust Bobby to see everything is done correctly.

I took my Acura ILX in for a recall notice and had regular service performed. I was given a loaner at no cost as the parts needed would not be available until the following day. The staff was friendly helpful and efficient and the car was ready as promised.

EXCELLENT CUSTOMER SERVICE AND PRODUCT KNOWLEDGE, I WILL BE BUYING MY NEXT ACURA FROM HERE

We were very satisfied with Jenkins Acura sales and service. We would highly recommend Jenkins Acura to friends and family.

It was a great car buying experience all around. A great staff great car selection and just a great experience all over. Thank you all so much.

Best customer service I ever got at a DealershipThey are great will definitely buy another Acura!

Horrible shopping experience there. Saw an ad online for a vehicle for $30k. Reached out to dealer and confirmed vehicle was still available. Informed that there were no actual pictures of the car, there was only a stock photo of it. The sales rep replied with pictures and the car was filthy. I asked why the car was not showroom ready and the sales rep said it is in line to be detailed. I informed based on carfax and the date it was sold to dealer, it was more than a week since it was sold yet the car has not been detailed. Requested for car to be detailed before I test drive. Sales rep said it would be bumped up in line to be detailed if we came to an agreement in purchasing the car.I got there to test drive the car and waited in the lobby. Come to find out the sales rep just got done cleaning the car out. Test drove the car and went back to look at the numbers. First red flag was the sales rep asked me what price did I see the car for? I replied the price you listed for online. The sales rep returned and handed their not liable for errors policy stating there was a pricing mistake and they were not liable for errors and the dealer can make changes without notification.Back and forth with the numbers game, the internet sales manager finally came to talk to me. She stated again of their policy and blamed it on the accounting department that they listed it incorrectly. The sales manager couldnt even look me in the eye and honor their pricing. The dealer gave me a price of $39k and the best they could do was $34k. After taxes, tags, and whatever fees they made up, it was $41k out the door.I informed the sales manager to at least come close to online price. She refused to admit for their mistake and refused to budge. I informed both of them that at this point then there was no further point in continuing this conversation.Later when I got home, I checked the ad and sure enough they fixed that price real quick however it is still listed incorrectly as a 2019. The carfax says 2018.TLDR: shady people at a shady dealer doing shady business. STAY AWAY!! Buyer beware!

Great service!! The shop was backed up, but thanks to Bobbie, our service manager, stayed with our car and got us through in quick time. He even started the car wash of our vehicle after the shop service was down to get a quicker start to move us out. Plus we plenty of time to look over the vehicles on the lot and in the showroom.Always come back to Jenkins, Ocala.

Excellent service. On time. Cordial and knowledgable service rep. Quick pay and out the door. Very efficient. A 10.

Jenkins Acura exceeded all of my expectations with my recent (and first) experience with their Service Department. From my very first encounter, it was such a positive experience! They communicated clearly and honestly, repaired my vehicle quickly, offered very competitive pricing AND returned my car cleaner than when I left it! 10/10 would recommend the service at Jenkins Acura- really excellent customer service!

We had an excellent experience buying our car. Amy was awesome as was all the staff we encountered. Friendly, knowledgeable and - best of all - no pressure! We’ve gone to other dealers in the past and always left feeling like it was a negative experience. There was not one thing negative that we felt about this experience at Acura.

Great service, great employees. Ronnie and Danny in used cars were a huge help and its all made possible by the fantastic management and generosity of Tom F. Next car will be from Jenkins for sure.

Ive been taking vehicles to Jenkins Acura for service since 2004. I can trust Bobby and the other employees to take good care of my vehicle and treat me with kindness and respect. The waiting area is always sparkling clean and I appreciate the available amenities.

Everything done correctly and on time.

I had some problem in the pas...With the new service manager (Joel), everything was easy.Hope they are keep it that way for looong time.Also I’m happy I didn’t have to deal with Cindy ( ex manager)Sorry to say that.I got my new key :)

Was absolutely great as usual. Great job finished sooner than promised

These guys always take care of my Mom & now that I have an Acura, they’re taking care of me too! Nothing but great things to say.

Great overall experience. Work on car done while I sat in waiting area with options for food, etc. Efficient and amiable treatment overall.

Jenkins Acura provides the most satisfying car buying experience I have ever had. Our salesperson Willy, went above and beyond to make sure all of our needs were meet in the type of vehicle. The internet sales manager (Timmy) was awesome in helping to close our deal. The finance department was easy to deal with and just the whole experience overall was top notch! I will always return to and refer my friends to Jenkins Acura in Ocala! I can’t say enough positives about our experience. Best dealer in Ocala!

I had a bad experience a few years ago at this location. And by the force of nature I have to get my service done at Jenkins acura again. But this time the experience was Super, I think they must have change management since last time I was there. The service was excellent, they won me back!!As long as the service maintains this way. I will continue with Jenkins Acura. Management toke care of my MDX and didnt even gave me the chance to complain, I was surprised by thier service. They are gaining my trust again.Bravo! Jenkins Acura in Ocala

Covid 19 has reduced some of the amenities, mostly food and beverage, that are usually provided, but that’s understandable. Precautions have been taken to keep customers and employees safe. This does not diminish our satisfaction and 5 star rating. What I like the most is the long term relationship with the same service technician. He knows us and he knows our car. He also checks with us on any other issues with the car before they perform the service. We’ve always been treated fairly with honesty and candidness. Thank you, Bobby Craft.

Went to various lots to find a car that was reasonable, and was met with exceptional service at the Jenkins office in Ocala!Not only found an amazing car, but met the employees there that will go the extra mile to make sure you get the best bang for your buck, and more.Truly uncanny, and would strongly recommend to anyone looking for affordable offers.Amy, Charlie, and Daniel all were amazing, and helped me find the perfect vehicle not only for my needs, but my wants!!!

I recently purchased a vehicle at Jenkins Acura. There was a discrepancy in the financing, but Jenkins took care of the issue with professionalism and speed. They were upfront with the condition of the vehicle and showed me the carfax for it. The staff are professional and they have free snacks!!!

Sonny Khan and his Jenkins Acura teammates exceeded all of my expectations of a new car buying experience.Sonny is THE perfect example of what a sales specialist should be in guiding a client through the process of buying a new car. This was ; without a doubt, the easiest new car purchase Ever.We got exactly what we wanted, and paid less that expected with zero hassle.Thank you Sonny....thanks to u, we will be back!Charlie and Martha Wibbenmeyer

John was new to the Used car office he was very professional, determined that we left with a car that day. Definitely demonstrated professionalism, 100% customer service and we will definitely go back for our next car.

Jenkins service system runs like a fine tuned clock. Bobby and his staff are on top of the issues.

Went in for my first service on my certified PO acura mdx. Assuming I was due for a transmission service, I asked that, that be done along with the oil change. After my vehicle was taken back they explained to me that, that service wouldnt be necessary at this time and also explained why. They were very knowledgeable and helpful. I left with the impression that they genuinely do want to help their customers, not just upsell everything they can to make money off you. I will definitely be back.

No issues, service advisor Croft is an asset to Jenkins, i will be back thanks for all.

I have not been to a dealership in recent years that can compare with the professionalism from your caring staff. This must be the starship of your company.Also, Ive not experienced a service rep like Bobby Craft. He sure is an asset to your company. Ive had many cars in my lifetime, Cadillac,Buick, Audi, Volvo, Dodge, Lexus and Nissan. (Ive been blessed with many years.)I would solely depend on Bobbys opinion should I or any of my family decide on purchasing an Acura automobile.Best Regards,June DAngelo

Don’t waste your hard earned money and time with them, your car needs to be serviced the right way. I have put markings on the oil filter to verify if they are really going to replace it. And to my disappointment they did not, and I was charge for it. Jenkins Acura claimed that they always change the oil and filter. But now I don’t know how long they have been doing this to us or to other costumers. I ask Cindy Duckett for a refund and she did give the money back but ask me to “never go back to their shop again”.See attachment for the before and after photo of the filter, take a look at the markings. They just cleaned the filter to make it look new.

I bought a preowned Honda car from this Acura place 3 years ago with extended 5 years warranty with Fatality. I am a college student working 2 jobs, when my car engine broke down. I took my car to Acura and they said it will take $15k to fix the car engine that I only bought for $13k. Fatality wouldnt accept that. I had my car at Acura for 3 weeks, Acura did not do anything or get approval from the insurance yet. They already pull my car engine apart and charge me $500 for what they called diagnosed. Then, when I decided to tolled the car to Honda, Honda only charged me $3,300 to replace the engine, which it is cover under my warranty with Fatality. My point here is why do Acura charging $15k to replace an engine? Also charge me $500 out of pocket for diagnosed when I have extended warranty. I will not buy my any car from this dealership because they take my money. Later on, when my car have problems, they trying to avoid their responsibilities.

Justin did a great job!

My overall experience was excellent. My first experience occurred before I even entered the building. I met Karl D just as I exited my car and from that moment everything kind of fell in place. The atmosphere was the same across the spectrum this includes the staff, sales, parts and service.

I love my Acura - its far and away the best, most reliable car I have ever owned - and yet, I think I might love the service at Jenkins Acura even more than I love the car. Bobby, Joel, and the team are conscientious, honest, quick, and professional. I remember my parents telling me when I was a kid that you need three things when you grow up: a good doctor, a plumber you can trust, and a person who will be honest and fair about servicing and repairing your vehicle. Happy to say I have found one of those three must-haves in these awesome folks!

My 2014 Acura RDX had a couple areas on the bucket seats where the leather seemed to be peeling off a bit. Jenkins had a body shop tech come in to address/fix the issues and I could not be more pleased with the outcome. I wasnt sure anything could be done so I hesitated even asking about it but I am glad I did. I am very particular about my car and I honestly cannot see where the peeling had been before the repair was made. Great job by the body shop tech and excellent service from Jenkins.

Attention local Ocala Dealers!!!!!!Meet me at Jenkins Acura located at 2025 SW College Rd and be sure to bring your notepads and a pen to take some notes!First and Foremost, I loved doing business here. From the time I walked in to the time I departed, my experience with them was smooth and Painless. I Originally scheduled an appointment with Justin Herrera (who by the way was very friendly when I chatted with him on the phone & eager to help) but unfortunately I got there an hour earlier and wasnt able to do it with him because he was with some other customers. I was willing to wait but I was approached by Amy Burcham who offered to start the process with me. Amy was very professional when she approached me and I immediately felt a connection with her. I found out later on when were talking, that she had only been with the company for 6 Months but I wouldve guessed that she had been with the company for a Minimum of 3 years. She honestly made me feel right at home and provided me with loads of information about the company and car buying process (since I am a first time car purchaser)!I loved chatting with her for the 8 hours I was there and I would recommend anyone who is looking to purchase a car, hit her up and drop some money because you wont regret it! She is genuine and hella authentic, Thank you! After going to Finance, Steven Also was super chill and very fast and I could tell that her enjoyed doing the line of work that he was in!The following day following my car purchase, My check Engine light came on and I immediately took the car back to have it serviced to see what was wrong with it. When I got to the Service department, I told them I know that I purchased this car as is and I 100% understand that and I am not looking for them to fix this. I only wanted them to tell me what the problem was so that I could take it to a mechanic to get the problem fixed before I drove it out of state. ACURA JENKINS was not having that what-so-ever! Joel immediately curved my initial request and gave me a loaner vehicle, A brand spanking new 2021 Acura TLX ( which by the way is a bad a*** Car) for 3-4 Days while they fixed the Fuel Pressure pump in my car, Free of Charge. During this time Joel made sure he called me each day to give me an update on the process. I really appreciate this and was not expecting that at all.To Conclude, I would recommend that any one who is looking to purchase a car, please head on over to Jenkins for some GRADE A CUSTOMER SERVICE! YOU WONT REGRET IT, I PROMISE YOU THAT! Ive went to 5 other dealers that day Prior to this one and this on was the rare Gem that I found! When I purchase another Vehicle, Jenkins Acura will definitely be the move!Thank you Jenkins-Acura you all are the best!-Quenton Smith (White 2012 Cadillac CTS4 Coupe)

Very professional, helpful and followed through on everything. Thank you, Jenkins Acura.

The new Sales car manager Shean and the sales associate Brandon were professional and made sure everything went smooth.

Karl did a great job helping me see and learn what I wanted to see.

Listen. Nothing about this post is made up, if youre like me and check reviews like crazy and are very scared of purchasing a vehicle PLEASE read this in its entirety. I have spent 6 years driving around a 2005 Hyundai Elantra that did nothing but give me problems and cause alot of stress in my life. That car stopped working 2 to 3 months before I graduated college and it was so hard managing that when I have two kids. I couldnt afford to get another vehicle and no one would finance me alone and I mean NO ONE. My credit is horrible. (with the exception of 2 legit buy here pay heres ready to sell me a rebuilt title car and another with high miles, probably a lemon) Thomas Sims was my salesman and he was so patient with my anxieties and a million questions. I was able to get into a super clean 2013 Ford Edge with payments below $300/mo and I really cant put into words how life changing this is for me and my family. I cried happy tears almost all the way home. I live in Holly Hill which is an hour and a half away. And it was EXTREMELY WORTH IT!!! HIGHLY RECOMMENDED!!

Sean and Karl are very professional and it was a pleasure working with them!

Had a great experience at Jenkins Acura. Karl and the management staff took a hands on approach to ensure that I had an easy time getting a great deal on the car I wanted. I appreciated the honesty and transparency throughout the process.

Sean Nichols and Jesus Acosta are some of the best people I have ever worked with as a customer in the industry. Jesus gave my wife and I an amazing test drive experience and Sean worked very hard in getting us an on offer. You feel like family when you walk into Jenkins Acura Ocala. I cannot be more satisfied with my experience. Anyone looking for an honest and enjoyable car shopping experience, I recommend stopping here. You will not be disappointed. Thanks for the outstanding service.

Being a Saturday, it took much longer for an oil change, with having only one mechanic doing oil changes. Your service writer came out and appologized for the long wait and gave me 2 car wash coupons to make up for the long wait. In addition, your facility ordered out lunch of subs and pizza and shared with the customers, a very nice gesture. I have dealt with your service manager in the past at the Hyundai dealership and find he works with you on price, even on the smallest job, which I greatly appreciate. Joel is a great asset for Jenkins Acura.

This was my first time dealing with Jenkins Acura service department and they were great. Only a little over an hour for them to diagnose the problem and order the part. The part was in the next day. I was able to schedule an appointment for installing the part quickly and to fit my schedule. Highly satisfied with them.

Always a pleasure to deal with Robert, takes care of my Acura and keeps me posted in the waiting area. Nice coffee machine!

We could not be more please with our purchasing experience at Jenkins Acura. It was fast, professional, and thorough. I highly recommend this dealership to anyone interested in purchasing an Acura.

Great service department!

I had a relatively poor experience with Jenkins Acura. I had worked out a verbal price on a used car, received the offer in writing, and thought that I had a deal in place. I was working with a young salesman named Willy, who has apparently just started. After I thought we had a deal in place, he advised me that I would have to use Jenkins financing or my price would go up by $1,000. This felt like a bait and switch and unethical conduct. After I protested that he hadnt mentioned/required this as part of his offer, nor put this in writing to me (in the price sheet offer), he told me that it was my fault for not reading the fine print on the website. I had not viewed Jenkins website, nor been directed to do so at any point during the negotiation. Willy had been fairly responsive and helpful to that point, so this maneuver at the end was either a major mistake from lack of training or a grossly unethical move. I spoke with Shawn Nichols, one of the managers, who apologized for this behavior, but claimed his salesman had our deal structured using Jenkins financing. I found this perplexing because I had mentioned several times that I already had financing secured at Campus USA. Further, Mr. Nichols continued to state that the deal that was offered was still great despite this issue. Thus, I felt that the poor/mistaken conduct wasnt really being addressed and that my time had been wasted. Please be careful when you negotiate with Jenkins Acura as they want you to use their financing because they get a commission back from whichever bank that you use through them. Willy may not have meant to be dishonest, but his handling of this situation was poor. Further, his shifting of blame to me, when he needed to communicate any requirements and failed to do so, was really unprofessional.Finally, if you present an offer in writing, make no additional requirements (like the type of financing that I must choose), and then you pull this offer after you realize that you may not make as much money as you assumed, you are not living up to your part of the bargain. Shawn, the manager, was unwilling to back up their original offer, which I had in writing, unless I accepted their financing. He should have stood by the original offer, accepted a small amount of financial pain (due to Willys mistake), and apologized.And, as a follow up, although Jenkins Acura replied to this review that theyd call me to discuss this situation, they have never called. Please be careful when doing business with them.

Everyone was friendly, professional and honest. They treated me fairly, gave us a great price and the entire process was efficient and comfortable. My car buying experience here was great. I would definitely go back again.

My experience at Jenkins was amazing!! I had the pleasure of working with David Ditty and it made my car buying experience easy and fun. He was the perfect salesman, he informed me without pushing me and he really did everything to make sure I was satisfied. I loved how realistic and honest he was, which is so hard to find in a salesman. I ended up buying a brand new 2020 Acura RDX because the price was unbeatable at Jenkins. Everyone I spoke with at Jenkins was professional, polite, and extremely accommodating. You can guarantee my next vehicle will be a Jenkins vehicle. If you’re looking for GREAT customer service, great prices, and a great experience, then look no further. Thanks again Jenkins!

David really took care of me; was in and out in no time. Very please with the attention I received

Ive shopped and serviced my vehicles at Acura of Ocala for the past 6+ years. Bobby is the best and I highly recommend any one to go to Bobby for all your needs. He is very knowledgeable, sincere, honest, etc, anything you can ever ask for in someone thats in service. Thanks Bobby for all your hard work, it has been a pleasure doing business with you and I will continue to do so as long as I own my Acura. God Bless.

Service mgr. met me outside as soon as I pulled into the service area. Gave him the notice for service (lease) and he asked me if there was anything else. Told him the radio didnt sound as good as my previous car. He then adjusted it to the best clarity.He was both pleasant and courteous. Service was performed quickly.

Excellent customer service. The best dealership experience Ive had. Im so happy with my car and the experience I had here. I would recommend Acura and this dealership to everyone.

David Ditty, product specialist is very helpful to me. He is really nice. Easy to work with and no pressure at all. Best price. Good luck David and Charles, more sales to come.

Best service ever...Amy burcham had me leave in the vehicle I wanted..I couldnt ask for anything else..excellent customer service..thanks Amy burcham and Jenkins Acura of Ocala

David Ditty and the rest of his team were extremely friendly, not pushy and caring. We bought the 2020 RDX with every possible upgrade and we absolutely LOVE IT!!!Thank you very much team......Kevin f.

This dealership is one for the books in my opinion. It was time for service on my RDX. So due to the time I get home in the wee hours of the night, I filled out the information online at their website. When the day came for my appointment I headed over to Ocala and pulled into the driveway and was greeted in the usual welcome format I get every time I visit. Service Manager Bobby Craft got me all the paperwork for the write-up and I was soon laying in the lounge area listening to my headphones. Inadvertently, I was awakened by Cindy Duckett who informed me that my RDX was ready! I was sooo comfortable in the chair they have that I fell asleep---or I was a bit more tired than I thought. In any case, when I checked my watch to see how much time had passed, it was only a 45-minute wait!! I couldnt believe that it was that short of a wait but no complaints! When my wife took her car into her dealership(BMW)she was there for a wheel alignment and tire replacement(1 tire mind you)and her total time there was over 4 hours!!! I think that the letters BMW stand for BIG MOTHER--- WAIT. When I told her how short my wait was, she says, I need to come to THAT dealership! I guess time will tell if she decides to trade up or not.GREAT JOB BOBBY AND CINDY!!

I have a dream SUV, thank you Amy/Gage your customer service at its best!!

I am pleased to recommend Jenkins Acura of Ocala and my salesman Tyler Wildman to anyone looking to buy an Acura vehicle. It took several test drives and multiple questions before I was satisfied in making a decision to purchase an RDX with selected upgrades. Tyler and his colleagues were patient, knowledgeable and responsive throughout the sales and delivery process.

Great service, thorough and professional !Bobby Craft was al always a pleasure to work with!Val Nugent

Thank you from my heart. The staff that worked with me to find my new vehicle were warm an inviting. I have found through them from Jenkins Acura! My new begining. Very Good approach on my purchase they let me choose a sweet TLX. Keep up the hard work even in this pandemic. They kept up the great fight to keep you rolling out.

I can’t recall everyone’s names in the establishmentBut everyone goes out of their way to truly help I didn’t only leave this dealership with a car.But I left with a pleasant customer service andEven a new set of friends lol.Hailey! & miss timi Several gentlemen in the office and in the used car part of the dealership.Heck even down to the men in the finance department and the registrar lady at the front desk10/10 recommend.

This place is AWESOME!! Tyler was absolutely fantastic. If I could Id give them 10 stars. If youre looking for a car this is the place to go.

We had a great experience buying a used car here. Salesman Karl Forbes was a pleasure to deal with and we left with a great car. We looked for a specific car for months and visited a lot of dealerships in the process. This one by far was the most professional. Sonny in finance was very efficient and not pushy about extended warranties, etc... I cant say enough about our sales person Karl though. He was friendly, patient, and not like the typical car salesmen that are out there. We left with a great car and a positive experience at this dealership.

Excellent dealership, the desk person followed me to the parking lot as I was planning to leave (place very busy). She took the details of the SUV I was looking for, and they had exactly what I wanted on hand. She turned me over the the sales rep (Juan Martell) a delightful young man who was completely knowledgeable regarding the vehicle. We did a test drive and he was kind and helpful as I learned how to use all the features that come with the vehicle. They put a deal together and hooked me up with Steven in finance who quickly finished the paper work. I drove home in my new SUV. I would recommend this dealership to anyone looking for an efficient and friendly business.

Jenkins Acura always has your best interest in mind. Very helpful, courteous and competent. Service always completed in a timely manner. Thanks for installing our updated navigation maps, it was a very long process and much appreciated by Tom and I. Thanks again for a job well done. Jane Schad

Ive been doing business with Jenkins Acura for over 10 years now and Rob has been the go to person, he knows how to find your needs, make you feel welcome and part of the family. His honesty and going above and beyond is what keeps me going over and over to Jenkins Acura along with Bobby Craft also an amazing employee. They have an amazing team that takes care of you. Customer Service is number one to me. These people go above and beyond. Thank you Jenkins for having employees like these.

Jenkins Acura is by far the BEST dealership. Thank You Danny, Brandon and Sonny for all of your help on my BEAUTIFUL new car. You will not be disappointed going to this dealership.Thanks Guys!!!!

All well done! Thank you!!

Jenkins Acuras salesman Karl Dejean was very courteous and knowledgeable about every aspect of the new MDXs and RDXs at the Ocala dealership. I leased one of each on the same day. Great job Karl! Thank you!

A special shout-out to Bobby Craft in the service dept. I (misguidedly) had my car battery replaced at a quick stop joint. They messed up my dashboard (clock, blue tooth, radio, CD - the works) and acted clueless about it. BUT Bobby hopped right on it - got the re-set code - and had me back in business in less than 5 minutes - in the middle of a pandemic! Thank you Bobby, you really are the best. Lila Ivey

Service was efficient and professional.

You did a great job in repairing my 2021 RDX. Joel explained and showed me what had to be done. Really appreciate his expertise when I come in for service. Thanks for your great service.

Wonderful experience! Brandon and Charlie were a delight! Even helped me name my beautiful new car!!🐯

Was a good experience. They past our expectations. Thanks.

Jenkins Acura has been servicing my vehicle for over 14 years. My first vehicle was a 2000 Acura TL and it had over 300,000 miles on it before I purchased another vehicle and I credit Jenkins Acura for there awesome expertise on maintenance and repair.Customer service is like no other, Bob has been assisting me most of those years and hes super awesome, nice and honest. Hes the greatest.

Great service as always!

The staff at Jenkins Acura were very professional and friendly. I would highly recommend them for anyone interested in an Acura

Horrible experience. As a young adult I’d expect to be treated with respect and as an adult. That was not the case here. Horrible customer service and horrible attitudes. Also would not recommend bringing your car here for maintenance because more than likely it’s not fixed. Constant back and forth with this place. Would not recommend to anyone that expects things to be done right the first time.

Arrived bright and early for some maintenance and oil change. Staff were so friendly, even at 7am! Very welcoming environment while the little one and I waited. Great service, they even do a wash and vacuum, car is running great, price and service was top notch. This is our new maintenance spot!

I have to write this review because it is by far the best car buying experience we have ever had. THANK YOU David Ditty and Steven OJohn. We actually went in to buy our daughter a new car but ended up buying two cars because it was such a great deal. My only question to myself is why have I not bought here before? I dont know but I will say I wont buy from any where else ever again. Thank you Thank you Thank you

I feel very comfortable with my experience. From the time I make my appointment till the completion of the service. Mike is always great, his customer service skills are superb. From the purchase of my(Karl) vehicle to the service appointments. It’s been a great experience. Thanks

I assisted my mother her first vehicle purchase, ever. We worked with Karl at Jenkins Acura. We are happy with the deal ($), which was largely handled over the phone as Jenkins serviced the trade-in vehicle, so they knew what they were getting. Even more important than the $$$s, Karl is extremely knowledgeable about the product line (legacy and new vehicles). He patiently talked Mom through everything that has changed between her 2016 and 2018 vehicles (center console touch screen interfaces were some of the bigger changes for Mom) and got her excited about all of the new features. Thank you very much Karl, for taking care of Mom.

Referred a friend to the sales team Brandon and Danny for a used car. My friend was unsure if she could get traditional financing. These guys were amazing. They worked to get her into a newer model car with low miles that was absolutely perfect for her. They accepted nothing less than the best for her. I would highly recommend them to anyone in the market for a car. Also, the other sales and finance people we came into contact with were all very pleasant and helpful. The whole environment on the office was upbeat and it was actually fun to be there.

Great service once again. Just an oil change and tire rotation.Friendly informative people to deal with.

Easy check-in with my appointment. Friendly staff from beginning to end. Loaner vehicle while mine was getting several routine maintenance items done was nice and already waiting for me upon arrival. A stress relief knowing that my car will be taken care of here!

Wonderful service department. Fast courteous and through. Waiting is very comfortable with all the amenities Service personnel are professional and easy to work with. I have never been disappointed, all the work on my car has been more than satisfactory.

I went to Acura because I was referred by a close friend and being this was the first car i was buying without my parents help it was a bit scared. But The sales man Sonny Khan was amazing. He made me feel so at home like he was family, and he made the scary experience a little less scary. He joked around and made my sister and I super excited to buy a car. I would recommend them to everyone I know. Plus all their staff is so friendly and nice its not like those other places.

We have been Jenkins Acure customers for 12 years. We are especially pleased with their service department and our service coordinator, Bobbie Craft. The customer waiting area is comfortable, with snacks, coffee and soft drinks always available. We highly recommend them.Bobbie Craft has always been our service rep and he’s the absolute best.

As usual Jenkins Acura service department is top notch and highly recommended by me for all of my service needs. They do a great job especially Bobby who is highly professional and friendly.

Mike our service guy is excellent. He carefully documented our issues and with the help of the technician advised us of options/cost/timeline. He provided us with a loaner and our vehicle was fixed sooner than anticipated as parts arrived quickly and also thanks to the skill of the technician. All this was performed before hurriance Irma rolled in. The service team is capable, friendly and beats expectations. I would not hesitate to recommend them to family and friends.

Very efficient, prompt and friendly service. David Ditty went above and beyond to make sure I had everything I needed.

The team a Jenkins Acura did a great job addressing all my concerns. I look forward to availing myself of their services in the future.