I have a love/hate relationship with this store. All the love for the staff, merchandise and cleanliness. The hate is just my inability to go in for one thing, without walking out with another 5 things ☺
The place was pretty unorganized, at least at the times I have gone there personally. We were looking for pots that we have seen in another, smaller store, hoping we vould find something similar. We could not find anything we were looking for even though the store is decently bigger to other ones weve went to. They do have a lot of great art supplies like markers and pens but leaving with nothing was a bit disappointing.
It It had exactly what we were looking for. I wanted to get an artist easel for my nephew who just started painting. We also were looking for color pencils that you do not need to sharpen. Not only did we find what we were looking for, we found something even better for my niece. The store is packed with so many great deals that it made our shopping quick and easy.
They have a good selection of yarn and seasonal products. They are running low on beads.
Ok store . Nothing on shelves and employees seemed annoyed..
Always a pleasure and end up spending more than anticipated 😉.
Always a very easy going place to shop.
The store employee was very pleasant and helpful.
I have shopped at Michaels forever. It’s how I decorate our home. This one has been pretty good in the past, but we went in yesterday and it’s bare. Almost like the store is closing. I asked the cashier if there was a reason and she said (reluctantly) it was just because Christmas had just ended (uh... it’s mid-February now lol) and Valentine’s Day and Easter are coming in at the same time. Mine you, they barely had Easter stuff and the Valentine’s Day stuff that was there was cheap $1 items. I’ve been to plenty of Michaels stores at this exact time and I’ve never been so disappointed in stock. The entire entrance had zero items out! I’ve never seen that before. I don’t think I’ll go back to this Michaels. May try the one in Lady Lake.
Great place if youre into hobbies and crafting and DIYs
I always loved Michaels for craft projects. Staff could be a little more cheerful. But no one knows what might be going on with them i guess.
Love it! Also you can use just go to there website and use coupons toward purchase.
Michaels has not been in my list of places to shop. Felt it was out of mayBudget to shop. Went in one a whim. Pleasantly surprised. Even with out clearance sales. I m to put it back on my shopable list.
Overly expensive, hardly any deals, recently it seems as if the store is severly missing many deliveries; so the store is not a stocked as it used to be. But other than that, the store layout never changes and everything follows out into the middle that is equal to the aisle next to it.
The manager was fantastic and helped me with my needs. Store very clean and organized
The lady at the counter was very helpful and friendly. I wanted a stencil but couldnt find it. They didnt have a lot, but I found one that worked.
The people who work here are always so friendly and the store is always so neat
Love this place it is were I get mine yarn, to make my throws & blankets.
Great framing shop. Nice and fast.
They had some really good prices and craft ideas.
These types of stores are a bit expensive compared to online shopping but sometimes they have items that you cant find anywhere else. This particular store is well lit, organized and the one member of the staff that saw was curious.
Helpful staff, sometimes low on stock.
Employees are willing to help, store is clean, organized and well stocked. Found everything I needed quickly.
Fantastic Service, great selections!! The lady who helped me check out (I didnt catch her name) was phenomenal!! She went above and beyond to help me have a wonderful experience. The manager Bernie was amazing at helping!! Highly recommend visiting Michaels off 200 in Ocala!
Nice store, clean. Did not have what I was looking for.
I went into Michaels to purchase a helium tank I was told I couldnt use the store coupon or military discount toward the purchase. This is a item that is on the shelf in Michaels so coupons should apply. Now knowing that it would be a better deal to use Airgas for your helium needs. .
Unexpected great deals.
They had just what I need. Staff and prices were nice
This Michaels did not know what they were doing. I ordered yarn online and needed to return it and went to my nearest Michaels ( this Michaels) to make a return. They had no idea how to do the return and told me that I could not return it because its an online order. Which is wrong because on the package receipt it said that I can return my package to the store or by mail. So it was POSSIBLE. So I went to a farther Michaels in lady lake and they gladly exchanged it! Will not go to this Michaels again!!!
I like their items, I feel their prices are kind of high though, however they do have a lot of coupons and promos.
I love it there could be a little more stocked tho, staff very friendly
Looks like theyre going out of business. Shelves are low in stock.
You know I couldnt find help...may have been off day...merch resets...not sure..pricing about 10 percent above what I found elsewhere for most things...still a nice store though
Went to pick up on Art Supplies like Canvas, paint Brushes, Watercolors paint, Oil paints.
Small Michaels than what I’m used to. Store seemed clean and well stocked. Some of the floor staff were not friendly at all especially the woman in the framing department. Young blonde lady who checked me out was the friendliest and the most helpful. Manager, you’re lucky she’s there or else I never would have gone back.
Didnt have hardly any fabrics.
Mehhh. Its an ok store.
Great framing dept, and all sorts of sizes of frames and crafts and too much to list, just go there and see for your self.
Very clean and organized store!
Could find NO clerks on floor to assist shoppers & there were four others looking for clerks also. Need more help !!! Planndd on spending over$500 for supplies that I cannot get in my area in MI....but going someplace else. Sorry for your loss !!! Wasted two hrs !!!
Very friendly staff and nice prices and a very nice layout
Things marked down every were on slelf get to casher ring up full price no one to go check bad bad customer service
Has alot of good things that I enjoy to look at including material and items for wedding.I recommend people take a peek. Not the largest of stores and not the cheapest of stores but worth checking out :)
I Always choose Michaels over hobby lobby. I feel more at home at their stores and always find what I need
Went there for yarn. Clean store with friendly employees... Would have given five stars, but their prices are a few dollars higher.
Very disappointed. At least half the shoppers were not wearing face covering which the signs say are mandatory. I will not be back any time soon as I did feel safe.
Nice store. Wide variety of craft supplies. Decently price. I went for epoxy resin better priced the other local competitors.
Shelves were bare and they seemed short staffed. Prices were about average.
It was great 👍
Very well stocked. A bit pricey but you will find what you need.
Usually a great place to shop. Lots of empty shelves. Lots of on sale signs and very little product
Very clean friendly and still cares by using covid rules
Staff are polite and helpful. Answered my questions about merchandise easily.
Fantastic sales. Friendly employees.
Always clean, friendly.
They had to redo my name and no AGAIN
Great selection, great prices, friendly and helpful employees.
Pricey and not a happy staff.
Has a lot of your crafting needs, but there were a couple things I couldnt find, or could only find one of when I needed more than one. Employees are a little scarce and couldnt find anyone to help me efficiently. Cashier was nice. Prices are high, but if you combine a sale with a coupon, you can get a great deal!
You can just browse forever in there and they always have good deals...Clean happy looking store!!
Can usually find what I need, but usually go to other similar retailer when I need my art supplies
Lady in framing was super. Store almost empty to my surprise. Fast checkout & had what I wanted!
Disorganized, the artificial flowers are over priced for one stem, not a large selection.
Finally got the app to work, yay! The wait in line is so long. I was gonna get something else, but I left. They have increased their prices as well. A lack of variety on somethings.
Need more sales on items for rocks to paint
Great place to get all you crafts
People here are great. But ordering online is a joke ordered t9 dollars of stuf they Counciled my order keep my money from gift card. Thx for not Christmas on my grand kids i will never buy from michaels any more
They didnt have what l needed. Staff was hard to find and l cant say they were pleasant, but they werent rude.
Was very nice like the prices
They have a lot of arts and crafts type of items. Their prices are very reasonable but they didnt have the item I came in for.
Good picture framing shop at location.
A favorite shopping place. Enjoying. Little pricy verses hobby lobby.
What youd expect at Michaels. The inventory was a bit low...possibly due to the limited supply lines due to COVID
A must place to shop
I enjoy the selection of items but trying to get assistance from someone for a locked product is harder then you would think. The only person seen for 10 minites was the young lady running the register.
This particular store has not as many deals as I would like to see
The curbside pickup can use some work. Parking in front of the store causes problems for anyone who is entering the parking lot. They should consider creating assigned spaces.Other than that the store has just about anything you can think of. I shop online to avoid overspending :)
Good service
Love this pl.
Love the printed in store coupons offered at the time of shopping . Thank you for valuing me as a consumer.
Best place for framing needs! The coupons make it quite a deal, and everything weve done looks great!
Great craft store.
Did not have a very big selection of artificial flowers. I wish Hobby Lobby was open on sundays.
Its ok, not wowed like I am with hobbylobby. But nevertheless its a good store with easy to get coupons and the usual 40% off pretty much everything which not coincidentally, had been previously priced at 40% above its worth, same story, different store...
Always A pleasure to shop at Michaels! They have a wonderful selection for each and every craft choice you may be interested in. From flower arranging to adult coloring books to picture frames...and candles. I could go on and on!
Friendly helpful people like usual. Enjoy shopping at Michaels.
Great store!!! My only problem is not having enough time to see everything I would love to see.
It was great. Had to get craft supplies.
Had just what I needed to make my holiday crafts.
Shelves well stocked. Employees wearing masks.
Unfortunately at this location the manager is rude has no empathy and shows no remorse even when the error was on their end. I purchased a modular storage unit. Drove about 8 miles home. When I got home excited about my purchase I opened the box to discover zero hardware which at first I thought it was a manufacturer error but I continued to search I discovered a check list with michaels webpage printed out and hand writing all over the instructions this was a unit returned to the store. And was repackaged with no parts and the previous customers paper work in the box. I called the store and asked for a manager explained my discovery and her response was rude.“Yeah! What do you want me to do about it!” She told to bring it back for a refund or exchange. I drive back to the store the cashier was polite and express empathy. The manager comes over with the same exact attitude like I’m disturbing her and say to me. “ I can give your money or you can get another one” in a rude demeaning manor towards me. I say I want to get the same unit again. As this was a planned purchase a kind time coming. She replied. “ Well go to the back and see if we have another one in stock if we don’t then I guess your getting your refund”The problem with all of this is, I’m your client base I’m a paying customer I’m launching my home business and will need regular orders filled but this experience was dis-tasteful. She treated me as if I was a nuisance and for me to check if they have it in the back. Your store sold me a pre-owned item and you couldn’t even check your inventory to see if you have it in stock you make me walk across your store and check for myself and carry a large box up to the front to rectify an error that should have never occurred.The one thing she never did was apologize for what happened in any way. She was rude towards me the entire time.This trickles down into your staff and the overall experience is a store of rude employees whom treat as if your a bother for choosing your company as an option to purchase from. Ocala Florida Michaels needs to correct their behavior you need a new manager. ASAP. Your location is not in a position to treat your clients this way.Especially with Jo-Ann and Hobby Lobby with in a 1 mile radius of your store.Please restructure your store the staff deserves a better manager to lead by example so that our experience as your customer base is improved.
Great place to shop
Need larger stencils. Had to go to Hobby Lobby
Had the things my wife was looking for. Pricing was high
Always have what we looking for