Brooks did a wonderful job on my car. And in addition, they secured a rental car for me when I was unable to do so. They also handled matters with the insurance company and kept me apprised of the progress every step of the way.They were thoroughly professional. I recommend them highly.
Rhett was amazing dealing with the insurance company. Their service is amazing. My truck looks and feels brand new. All the staff was very friendly. Ive already told family and friends to use Collision repair by Brooks.
These are the best people to do business with if you own a benz. Dont trust any other body shop for your mercedes. Extremely professional and courteous. Although I hope I dont have another reason to call them again.
I brought my car over to Brooks after it was vandalized on the street. Brooks automotive, and particularly Frank, were extremely professional in all of my dealings with them. Brooks replaced my windshield with the special factory windshield that was unique to my car, fixed all of the dings and divots on the body, and repainted the entire car front to back. My car now looks spectacularly new and has a better quality paint job on it than when it rolled out of the Dodge factory. Their attention to detail and quality have left me completely dumbfounded. My car is my baby and Brooks took care of her like she was their own. While it took over a month to get my baby back, there is no rushing craftsmanship of this quality and caliber. If you want your special car to be worked on by true craftsmen and are willing to invest in the work, I cannot recommend any other shop above Brooks. Working with them has been a peach.
I beeen going to collision Repair By Brooks for over 15 years.They are very professional and the staff are very friendly! Happy to go there I recommend them for any type of work..That take all kinds of insurance..
I have used Collision Repair by Brooks for many years. This time, it was to repair a front fender. The job was completed as promised. The paint is an exact match. Beautiful job.The office staff are wonderfully helpful and friendly.
This was totally VIP service. I truly appreciate the commitment to there service provided. My vehicle was vandalized and sustained severe damage to the interior/exterior. Rhett took great care of my vehicle. He called me every step of the way communicating the issues with the vehicle and how he and his team were diligently working to repair the car back into brand new shape. He was very professional informing of his plan (inspect the damages, vacuum all the glass, re inspect) order parts, and make sure to delicately paint the drivers door using a special painting technique. He even provided me with his expectations and goal for me being reunited with my vehicle. There service was excellent! My car was almost in brand new shape again. There was just once part we were waiting on to come in and Rhett and his staff went above & beyond setting me up to work out of there location while I waited for the part to be replaced when it came in. I felt totally safe social distancing. They even included me in their lunch. These guys are experts, I wouldn’t go anywhere else. My car looks exactly how it looked when I drove it off the lot. Thanks to Collision & Repairs by Brooke.
I’ve had two accidents and they’ve taken great care of my car each time. My car drives like new every time!
This place is fantastic! Rhett was extremely communicative and offered wonderful service. He advocated for all OEM parts with the insurer. The quality of their work is top notch. A small squeak developed in the tailgate and I took the car in and it was fixed within 30 minutes. Highly recommended!
Excellent customer service and the job performed.
Hands down the best body shop in the Bay area. Daniel & Rhett took care of my BMW335is from beginning to end and the end result was beyond amazing! These guys can make your Honda look like a Ferrari, highly recommend!
It’s a given I always expect friendly, professional service here. These guys are communicative, on the ball and totally honest. We’ve taken all of our family’s cars to these guys for over 12 years. Danny and Rhett are amazing and go above and beyond. Got my 7 year old Merc back a couple days ago and it looked like it was new. I’d never take my cars anywhere else unless it’s a service they don’t provide.
I have been a customer of Collision repair by Brooks for many years now. They are hands down one of the best repair shops in the city. They do quality repair work and they make sure that you are satisfied with their work. Rhett and Daniel are the best. I dont take my vehicles anywhere else for body repair.
If you have a mercedes that needs work in the bay area, this is where you want to go. The work is top notch - they took on a complicated job and the car came back looking as good as new. They sweat the details. But what really sets them apart is the service. They had to deal with an insurance nightmare, but kept on it until everything was resolved. I was kept in the loop the entire way - great communication and professionalism from them the whole time.
Brooks did a great job putting my classic c43 Amg back together..awesome job and weekly updates..I would recommend Brooks for any classic or exotic German car..thanks
Highly experienced at insurance dealings - they handled everything. Work was top notch and car came back clean and sparkling. This is the place for high quality body work with no hassles!
The front desk staff and the service representatives were all super amazing, polite and professional!! I got the exact service I wanted in a timely and professional manner!!
Rhett was so professional and knowledgeable. He worked really hard with my insurance for the best possible outcome for my Mercedes. So satisfied!
Grest patronage
Amazing job I would recommend them to anybody service personnel excellent
Rhett is the man, no probs always helpful and available and did great with the adjuster. He and the shop did a great job. Very satisfied and would recommend.
Excellent customer service and high quality workmanship which exceeded my expectations.
Dan and his team never disappoint!
Great job my, I am pleased with the service
Brought my car for a repair that was supposed to be done in 8 days. After getting the run around, I finally got my car back after 29 days! Avoid using this place if you need your car anytime soon
Very attentive! Knowledgeable to say the least.
Buttoned up and professional
Excellent response time, very professional and always available.