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The UPS Store
5079 N Dixie Hwy, Oakland Park, FL 33334, United States
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The UPS Store
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Ja
Review №1

Horrible mistreatment by Doug at this location. I was traveling from an overseas trip and was in the area to ship an item. He was nice to everyone but me in that store. Ive been a business customer at UPS for years but have never been treated this way by anyone in my life. Needless to say, I wont be back.

Pa
Review №2

This place is great, I do all my mailing here and also when I have to send a fax, which still happens once in a while, they do it. The guys who work here are super helpful, it’s a convenient location and easy parking.

Jo
Review №3

I went to Quest Diagnostics in the same plaza today to get blood work done but forgot the printout of my doctors orders. I came here to see if they could help. The answer is YES! I was directed to a sign to email and then Adrian came up, printed it off and handed it to me. I verified that it was and was told to have a nice day. I wasnt even charged! They have no idea that I know everyone at the UPS Store by my house and spend lots of money there. Adrian treated me with absolute respect. I would recommend this location to everyone. Thank you so much for helping me out today!!

Pa
Review №4

This UPS Store is fantastic!! All the staff are super helpful and share their shipping expertise so wonderfully. Special shout out to Doug for being extra terrific. Can’t say enough good things about how grateful I am to have found this excellent UPS store.

De
Review №5

The staff at this location are very helpful and kind.

Ch
Review №6

ALWAYS there for whatever you need..Great Place!!!

Ja
Review №7

Beyond excellent service I received from Al today. He was such a huge help. I went to the post office to ship my box being that I work for them I wanted to support. They were MISERABLE & all around TERRIBLE so I decided to go to UPS down the street from my house & what a difference! This will be my new shipping location! I appreciate the great service! Thank you Al!

Bo
Review №8

I had a package sent here for my daughter and these folks could not have been more accommodating or Nicer. I suggest anyone with any shipping needs go here because you will be very well taken care of.

Be
Review №9

Just horrible! Huge lines. They want you to wait 30 min for simple package pick up. Bunch of I!

Na
Review №10

Best service ever.. and consistently!

St
Review №11

Last night I just had a horrible experience with one of the employees. I didn’t get a name but if he ever gets to read this he’ll know who he is.From the beginning he came all the way from the back saying things like “Let me guess, Amazon return?” Nobody said anything and I just thought he was trying to be funny but when it was finally my turn and asked that one simple question, he went on to say things in such a mocking tone “boohoo poor you” “you see all these boxes” “your in a ups store”.I felt mocked, he was being so rude about it. It’s just yes or no. I never really had the need to return things from Amazon so I didn’t know how things worked. I just asked if they did the packaging for Amazon. He mocked me and he was rude towards me. Awful, no matter how good he is at he’s job, that’s not how you treat costumers at all or “joke” like that. I’m sorry but for treating people like that he should be fired. There are many reviews with similar experiences from this place, it just shows the kind of person who’s working in there.

Ig
Review №12

When a business treats their customers with rudeness and disrespect; dont give them a second chance. Their Black (Al, I think is his name) employee tried to impose their packaging services on me when I clearly told him I was going to package my products and I only needed a box and label with insurance. Their staff insisted on packing my products because they are highly priced and if I package it, their insurance wont cover it if I do the packaging . The man when on to insist declining my request, left the counter and exited the store cursing. The manager only tried to dismiss the behavior of his employee, not reprimand his behavior. Finally I asked for my money and left with my child.No one should have to go through this.If I could give them a zero I would. That was the second time and the LAST someone was rude to me in that UPS store.

Pe
Review №13

Ive had to return some items to Amazon. Followed the instructions from Amazon and headed over to the UPS Store. They are taking the virus serious regarding how many people are in there, distancing, masks, etc. And the service has been great. Keep it up.

Ra
Review №14

Great staff Doug and Isabella were very helpful

Ha
Review №15

Never a problem the crew very helpful

er
Review №16

This UPS location is horrible. There two gentlemen that work here and they are absolutely rude and unhelpful. They over talk you and would definitely not go to this location. This is the second time in a year that I’ve have the same issues with this location and with the same two guys.

To
Review №17

Adrian is always helpful and patient with customers.

le
Review №18

The worst customer service i have ever experienced. i came in to ask a question one simple question that could be answered with a simple yes or no but noo i had an employee rolling his neck at me and give me all kinds of attitude that was not called for when i wasn’t even talking to him in the first place. You would think that if u go somewhere to spend your hard earned money you should receive the decency of At least some good customer service but i guess not .

Pr
Review №19

I went to this location today and Doug helped me out. He was extremely kind and very funny. He made my day! Great service!

Le
Review №20

Usually I drop off on this place is the closest place where I leaving, all employers have been nice to me until last week when I come to drop off, one of the employers recommend me another location( suppose its for him is the closest UPS for me to drop off next time? )I was not ask him any question for no reason hi tell me where is the closest place, if their closest place is there .Was so rude, shame on you! especially on this time with everything going on on this world people still acting like that .so Sad.

Ca
Review №21

I mailed a box yesterday at the UPS store - store # 4027.The lady and gentleman were so helpful and offered excellent advice.They both had humor and we joked the entire time.I strongly recommend this location to everybody.I was the one who backed into the card rack on the way out. :)

Ma
Review №22

The staff at this UPS store are incredibly helpful, particularly Doug. Took the time to find an alternative fax # for the organization I was trying to send an important document to. (Their # was constant busy).professional, organized, efficient s

Al
Review №23

Had a great experience with helpful friendly customer service. Al took care of me and he is a great guy and an extremely valuable employee as great customer service is hard to find these days.

Ju
Review №24

Usually great location. However today I had a late drop off from my job that is on the corner adjacent from this UPS. I got to the store at 6:26pm the door was locked. I understand that they close at 6:30pm. But it wasnt 6:30pm and I was being denied access. The woman upfront shrugged, visibly annoyed that I wanted access into the building BEFORE 6:30pm.This is a world wide shipping service. Not a mom and pop shop. I was just lucky enough to have a customer walk out after 3 minutes of me standing there so I could leave the packages. This is the second time this has happened. Did not at all get access the first time.

Na
Review №25

Very rude staff members! I used this store twice. First time a staff member was rude to an immigrant customer. Today another staff member was rude answering my question. I understand that it is probably one of the low paying jobs, but it was not my fault he was unhappy. Very disappointed. Will never use them again.

Cn
Review №26

Friendly staff, Fast service, good variety of items for a smaller store

J
Review №27

Incredible Customer Service I Shipped Boxes from across the Country! Very Affordable and efficient !! they take care very well of their customers.

Ou
Review №28

Helpful staff but $17 to fax 7 local pages

Sh
Review №29

I enjoy going there and find the staff to be very helpful and friendly.

Ju
Review №30

Update your hours! online it says 630 show up its 530

Go
Review №31

Its incredibly small, 5 people working there doing nothing, coming to print one piece of paper, cost 2.25. I ask why cant they print it out on the printer/scanner thats Sitting there not being used, tells me no one can use that printer, I must use the computer for two dollars. Then looks at me crazy when I said I will take my business elsewhere.Meanwhile at fedex its just 15 cents. No hidden fees for using a computer.

JO
Review №32

Staff are very nice. The reason Im giving a 1 star is because they chrage you 5 dollars to email them something thats needed to print. Thats an obscene admin fee. I have to go to ups regularly for work related tasks and this is the first time Ive ever heard this nonsense. I will tell everyone I know to never use this locatuon, and would be willing to go out of my way to tell people to avoid this place.

יו
Review №33

Quick drop off. Al was very nice. Great guy. 👍👍

Ni
Review №34

Excellent and always friendly staff. If you go there several times, they recognize you and greet you by name. Always fast service and very professional.

C
Review №35

The staff is great, and they always have me in and out quick!

LA
Review №36

Great SERVICE Hamds down Al helped me. I️ was in and out in less than 1 minute hands down!!! I will return back to this store!

An
Review №37

Dont be rude to a customer for zero reason.

Ga
Review №38

UPS is a trusted company and Doug was very informative. Thank you for being there.

St
Review №39

Always quick, always friendly. Im usually in and out in under 3 minutes with anything I need to ship off.

Je
Review №40

The Best There is Great Staff and always smiling 😁😁

An
Review №41

Love the staff...always super helpful.

An
Review №42

$8 to print 28 pages of one sided black and white. Make sure you send print jobs online. It would have only been $3 to print online, but the UPS server was down.

Gr
Review №43

The staff at this UPS are the most unfriendly and rude I have ever come across

pa
Review №44

Clean, great service, easy locations

Tr
Review №45

Its great

Information
14 Photos
45 Comments
3.4 Rating
  • Address:5079 N Dixie Hwy, Oakland Park, FL 33334, United States
  • Site:https://locations.theupsstore.com/fl/oakland-park/5079-north-dixie-hwy?utm_source=Yext&utm_medium=organic&utm_campaign=Listings
  • Phone:+1 954-489-1675
Categories
  • Shipping and mailing service
  • Business center
  • Freight forwarding service
  • Mailbox rental service
  • Notary public
  • Office supply store
  • Packaging supply store
  • Print shop
  • Shredding service
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8AM–6:30PM
  • Friday:8AM–6:30PM
  • Saturday:8AM–6:30PM
  • Sunday:8AM–6:30PM
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