Vico professionally installed a PGT hurricane sliding door at my home and did a great job!The fit was so precise that there was no need for stucco or paint repair inside or out.
Rude and unprofessional adm department. It was a blessing we did not order from them, got a product in less than half the lead time too and with an architects discount to boot. Better alfits out there.And got a new price for 30 percent less! Loose this number! Google other companies and you get professionals.
The name my recent experience was under was MW Rentals LLC and my name Michael Wilke. I used Vico a number of years ago and could not have been happier. I have told many people about them and decided to use them on a new Renovation project.. They were difficult to work with on a permitted job. Only 1 person could answer questions when info was needed for the permit and he was not always available. . They specked windows which were not to code and several times could not really remember our project at all and had to play catch up. . In the middle of the project after we signed off they raised the price substantially without telling us. And the worst, when we said we were ready to go they told and permit was close we were told that they didnt know www were serious and that windows were 12 weeks out. I would not recommend them on any job if you are using a GC and need to pull permits. They put my project behind by months, and they cost me more engineering costs as we were forced to fire them . I simply could not trust them to hold up my project any longer.
Vico windows are the Best!! From Rocky and Wendy in the office,to the installers, Sergio, andCory, it has been a very pleasant experience dealing with them! Just installed all new custom impact windows for the entire house and we are very satisfied with the finished product. There are always going to be thing that dont go quite right. Vico response and do there best to accommodate! Highly recommend!!!
I work there
Vico installed my impact windows from the ordering process, pulling a permit they were so efficient Wendy in the office is so nice, the installers did a great job, clean as they installed, there were very pleasant - Great job I highly recommend them!
My go-to place for windows and doors. Looking for the right place at the right price? you found it, + a very friendly staff.
I am very delighted to say its the first time I dealt with this company and they were very helpful to order frames for impact doors. Teresa was so helpful she kept me informed from ordering to picking up the items. The gentleman in the back who gave me my order was very courteous. Thank you Vico!!!
Had vico install impact windows in my entire house. From sales, to contract to installation everything was very professional and efficient. They were friendly and available to answer any questions I had throughout the process. Would definitely recommend, thanks for a job well done!
I buy all my windows for my home here. Very nice and affordable.
Vico has one of the better reputations in town and it is well deserved. We found them to be prompt, extremely professional and very fair in their pricing. We found out the hard way with another company that the quality of the installation is what you are paying for..and that doesnt show up on a quote. We would use Vico again without hesitation.
We recently had all the windows and sliding door replaced in our condo in Palm Aire. Vico was incredibly professional throughout the process. The windows look great, install went smoothly, and the office staff was incredibly friendly and helpful with getting the estimates completed and dealing with my condo association. I recommend Vico.
Vico installed all of our windows and doors 12 years ago when the house was built. Recently we noticed that one of the windows became cloudy. Vico inspected the glass and said that they would contact the manufacturer about the defect. Since the window was 12 years old the manufacturer claimed that the warranty had expired. Vico argued with them and finally they agreed to replace the window at no charge. The only thing cost I had was the Vico labor charge, which was very reasonable. Would definitely do business with Vico in the future.
Great job, after 4 years, noticed some fogging on my insulated impact doors. Without hassle, sent new panels and replaced my sliders for just the price of labor. I could not be happier with their level of professionalism, and service. The new doors look great. The removal and installation was clean and professional. I would not hesitate to recommend Vico Windows to anyone needing an honest and reliable company. Alan and Kyle were the installers who came out today and did a stellar job.
No one in the office seems to be friendly. Pricey product, the entire process took so long (and it had nothing to do with he permit). The job was done fine but not impressed. Customer service is the most important part of any business and they do not have it.
Installed windows and doors for me and couldnt be happier. Professional, clean and great workmanship.
Sales person or admin treated me badly - made me feel that I do not know what Im talking about - was real arrogant and disrespectful while trying to reinvent the wheel. She was not helpful at all - acted as if they are paying for my orders or going to be liable to any conflict that surely none of their business anyway.She used their mini-bureaucracy in an arrogant way.Last thing you will need when you are going through a tedious renovation. Wish she just said sorry that they are not the company to help.It was a not nice attempted transaction. Not the place to help you when you are just correcting other peoples mistake as they dont give a sh** about you.
Accommodating staff. Easy parking.
Prefer vendor. Great service and quality.
Still waiting on my estimate after 2 weeks... We even spent the time to go their showroom. Needless to say Im no longer interested... Rod mus have too much work on his hands.
Good... but Very Expensive
They did work on my apartment building and were clumsy causing damage and would not fix it.
Good place to get Windows
Extremely unfriendly sales person or admin
No contact yet
Just a driveby
Very good quality and attention