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Rainbow Florist
977A Oak Ridge Turnpike, Oak Ridge, TN 37830, United States
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Rainbow Florist
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Le
Review №1

I live in Florida and my aunt, who lives in Oak Ridge, had surgery at Methodist Medical Center. Called around but Rainbow Florist were, by far, the best in terms of listening to my needs and providing options. They created an amazing flower bouquet which was delivered to the hospital and brought joy to my aunt at a time when she needed it the most. The flowers ended up lasting her over a week after she left the hospital. Great service and very professional. Highly recommend them.

An
Review №2

I had a wonderful conversation on the phone with the florist, who offered to design a bouquet of unusual and interesting flowers for my father-in-law who loves wildflowers. He was DELIGHTED and sent us a photo, and it was truly spectacular!

To
Review №3

Friendly and extremely helpful people. Pleasure to work with.

Da
Review №4

Excellent value. They provided a beautiful, perfectly composed arrangement for my friend with next to no guidance. A MUCH better deal than any of the online sites I have used before.

Ly
Review №5

Would not give a one rating my husband spent 200 dollars on flowers for his mother and wife not his thing at all but he done anyway his mothers were ok nothing special mine delivered this evening were a bunch of weeds anyone could get from Home Depot 20 dollars with a bow very disappointing but appreciate his thought

RC
Review №6

My family used Rainbow Florist for three funeral arrangements. We requested specific designs/shapes and color preferences for the flowers. All of the arrangements were absolutely beautiful. We recommend this florist as we had great service.

DI
Review №7

Wanted to express my Thanks to Angeleque and Britt! Short notice but like always the flowers were beautiful and the compliments were many!! Appreciate you guys for making my day extra special!! You always seem to know exactly what I want and the flowers are always beautiful!

th
Review №8

I called at 12:21pm to have same day delivery to a young lady who I was having my first date later that evening. They took her favorite color pink and a set budget and really did a fantastic arrangement who my date was ecstatic over. Thank you to all the staff who made this possible.

Ca
Review №9

Extremely pleased with my first experience!When I spontaneously made the decision to get my mom a birthday bouquet, I didnt think I would get such a great deal and great service.I called at 11:15 am to ask about prices and arrangements. The person on the phone was pleasant and knowledgeable. I gave her a price range, a message, and my moms favorite color and flowers. The lady (I wish I remembered her name) said that shell make it beautiful yet simple like I asked. I took a leap of faith and got a wonderful outcome.My mom received her flowers before noon and she absolutely loved it. When she brought the flowers home, I was also impressed.I would highly recommend this florist. Reasonable prices, great arrangements, and great service!

Sh
Review №10

If you want to be treated like family, and cares about you and your needs for flowers or gifts, when ever you need them., family, friends, Birthday, get Well or sympthy. You will not be disappointed. Thanks Shelia J.

Er
Review №11

They have some beautiful flowers but after speaking with the staff there and assuming I had reserved a bouquet for valentines day. Called back asking when I could come pick it up and was advised I would get a call back. I was called at 730 on valentines. We had eaten our dinner by that time. I will be returning though. At least they tried. Thats more than I expected really.

Do
Review №12

Very friendly and helpful! Cares about customer needs.

Al
Review №13

Fantastic flower shop, good prices. Ive used this shop for a wide range of flower needs and they are very willing to work with you and your price.Theyve even opened on a day off so I could pick something up. Very solid overall

Jo
Review №14

Very pretty flowers.However, be sure to call the business directly or the 3rd party system will charge you a fee for the convenience. Angelique, the owner is very responsive and the flowers were perfect.

Cr
Review №15

Best place for any occasion.

El
Review №16

Excellent local florist. Nailed exactly what I was looking for! Wedding flowers were exactly what I had hoped for.

Ga
Review №17

I am never disappointed with my flowers from here.

Au
Review №18

Wonderful service and very helpful!

Ch
Review №19

Angeleque is so sweet and very personable. Her creations are beautiful and are a must for any special occasion

TI
Review №20

They did a wonderful job with a flower arrangement that I ordered for a friends family after they lost my friends uncle. They even texted me pictures of the flowers they had available in my price range so I could pick what I wanted mobily; which was a great convenience. They also have candles and many other giftables I definitely recommend them!

pa
Review №21

Angelic and Brittany were patient and helped us get the perfect cemetery arrangements.

Ka
Review №22

I needed a fresh center peice for the holidays and I waited until the last minute. Rainbow Forist called me to find out my needs and then made the arrangement fresh and quick. The price was right in budget and the floral arrangement was AMAZING! Thankk you Angeleque and Rainbow Florist!

ja
Review №23

Great people and products.

Mi
Review №24

Wonderful staff that cares and will deliver what you want and need, at reasonable prices

Da
Review №25

My girlfriend said the Valentines Day flowers that you delivered were perfect.

Pa
Review №26

(Yes, I copied and pasted my review from another website)I ordered a Mothers Day arrangement this past Friday with a scheduled Saturday delivery. The person who answered the phone was extremely cordial and pleasant. As part of the delivery instructions, I left my mothers phone number, as well as an instruction that if my parents were gone, to leave them in the leasing office where my mom could pick them up whenever she was home. Feeling like I was off to an excellent start and in very capable hands, I was confident that everything would go off without a hitch.Imagine my surprise on Sunday morning when I called my mom and asked her how she liked her flowers, receiving a response that she didnt get any flowers. I asked if the leasing office had tried to contact her, to which she said no. Granted, that detail not the florists fault. Furthermore, I asked my mom if she had any kind of a voicemail from the delivery driver. All she had was one missed call from a Texas phone number.Fast forward to today. My mom still does not have her flowers, as she leaves for work before the apartments leasing office is open, and returns from work after they close. I am sure they are very nice and I hope that the apartments staff is enjoying the bouquet. I called the florist and asked that my money be refunded. The person who answered was very courteous, however, she passed me off to the owner who was anything but that. Before I had even fully explained the situation, I was told that they had fulfilled their contractual obligation and that they would not be refunding my money. The owner started by telling me that the driver had called multiple times. Not true. As stated earlier, the driver called one time and didnt leave a voicemail. Next, she told me that the leasing office called. Again, thats not the florists fault that the leasing office didnt call, however, dont tell me that they did when they clearly did not. If you dont know for sure, dont state it as fact. Finally, the owner tried to invalidate my complaint by asking if I called on Sunday. No, I did not because their posted hours state that they are closed. It is Mothers Day after all.I understand that being a small business owner is a tough and often unrewarding thing. Quite frankly, any small business owner has my admiration for being willing to take on that degree of risk. However, when one owns a small business, he or she should pay extra attention to impeccable customer service or risk being devoured by the scores of competitors who do. My interaction with this individual was one of those rare moments where I finish the phone call wondering how her business made it past the first week. This business owner lied to me (No, the delivery driver called once, not twice. No, the leasing office never called. No, my mother still does not have the flowers). Additionally, she tried to deflect the blame and basically accuse my mom of being lazy for not taking a phone call from an unknown number out of state. Furthermore, she tried to tell me that it was my fault for not trying to call them on a day where their own website says that they are closed.There are many choices for florists in the greater Knoxville/Oak Ridge area. Based on my interaction with this particular one, I will avoid doing business with them in the future and will go out of my way to ensure that others follow suit.

de
Review №27

I ordered flowers for Valentines Day and they werent delivered. I called to see what happened and was only told that they didnt know. They offered me a 100$ arrangement as compensation but I turned it down because I didnt want a 40% discount on flowers that just so happened to be laying around. I got a refund but it may take days or weeks before I get the money back. So I would not order from this business if the delivery date is important.

Em
Review №28

I wanted to share my experience with Rainbow Florist yesterday. My Maryville family suffered a loss, and the funeral was yesterday. The online order that was placed to a Maryville florist didnt go to the right place, and when my sister-in-law called to check on the order yesterday afternoon, not only did they say they didnt get the order, but that they couldnt do it in time. I immediately called Rainbow, and they sprung into action. As it turned out, the online company my SIL used sent the order to the wrong florist, and the flowers did show up. When I called Rainbow back, just an hour before I was to pick up a huge casket spray, they were willing to turn it into a basket, and they had it ready to go. They were kind, they did beautiful work, and they will have my business from now on. Please go see them. They deserve your business, too!

Li
Review №29

Wonderful, down to earth professionals!

Te
Review №30

Great flowers... Angelique is the best

Br
Review №31

Love this place, very reasonable prices and the staff is very friendly!

Je
Review №32

My family and I have used them several times. Their arrangements are always beautiful and delivered on time.

Ho
Review №33

Wonderful work done

Br
Review №34

This place is awesome!

Information
80 Photos
34 Comments
4.6 Rating
  • Address:977A Oak Ridge Turnpike, Oak Ridge, TN 37830, United States
  • Site:http://rainbowfloristoakridge.com/
  • Phone:+1 865-482-4951
Categories
  • Florist
  • Balloon store
  • Gift basket store
  • Gift shop
Working hours
  • Monday:9AM–5PM
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:9AM–5PM
  • Friday:10AM–2PM
  • Saturday:Closed
  • Sunday:9AM–5PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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