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Sexton Automotive of Oak Ridge
799 Oak Ridge Turnpike, Oak Ridge, TN 37830, United States
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Sexton Automotive of Oak Ridge
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Co
Review №1

Sexton Auto is the best in every category. They are knowledgeable, extremely easy to work with, and have patience beyond compare. I will always go to them for service. Great family dealership with outstanding people working for them. Give them a try for any maintenance, trade-ins, and car problems. You will not be disappointed.

Ch
Review №2

Best car buying experience ever. Denis was a excellent sales person. Got me a very fair price and shared much info on car buying with me. No hassles at all and left super satisfied. Cant stress enough how far Honesty goes at a car dealership. Thanks to Denis and Sexton Automotive.

Am
Review №3

Very laid back atmosphere! Easiest vehicle purchase I have ever done! We dealt Denis and Lofton 2 very nice gentlmen. We will definitely be going back when we are looking to purchase another vehicle!

Ca
Review №4

Several transactions by my daughter and her husband with excellent results, service department always prompt and thorough. My Ford pickup now in shop for minor body work and mechanical check-up subsequent to body shop work.the sales manager is terrific and helpful in every respect!! Just give them a visit and see for yourself 😜😌

Ma
Review №5

Excellent body shop amd service department! Larry in the body shop is an awesome person !! Jim in service is also very helpful and understanding!

st
Review №6

Friendly staff. Always happy to help or answer questions. Dropped in at lunch for a quick procedure without an appointment. They fixed my issue and had me on the road again in 10 minutes. And were happy to do it! Not many places like this still exist.

Le
Review №7

Had a super easy experience at sexton auto fair trade value fair value on my new purchase no dealer fees no finance guy you gotta wait hour on getting your paper work ready then trying to sell you everything under the sun while he gets you to sign your life away no back and forth with a manager Dennis took care of it all from the time I got there til the time I drove off me making the decision to trade my vehicle and get another one took the longest couldve been in and out in less than 1hr if it wasnt for me lol

Ja
Review №8

Was a very easy purchasing experience and awsome staff. Also had great prices.

Da
Review №9

Service is second to none and very reasonable.

Je
Review №10

The best place to buy or rent an automobile family owned and operated, great people to do business with.

Er
Review №11

Locally owned and friendly services all around.

Je
Review №12

Fair, friendly dealership. Got an excellent deal on trade for a Camry. Dealing with Dennis was like dealing with a family member. We felt very taken care of.

Je
Review №13

We purchased our vehicle from Sexton’s via internet search. We are out of state. They made the purchasing process as simple and stress free as possible. We found them to be very upfront and honest in their bottom line pricing, as well as their trade in offer. Although we live almost 2 hours away, we will absolutely keep them in mind for our next vehicle purchase! Dennis is fantastic!

Ta
Review №14

We have purchased 2 vehicles from Sexton Automotive and have been absolutely thrilled with each purchase. Their vehicles are clean and mechanically sound, and the prices were exceptional. They do not charge any doc or other fees, nor is there any high pressure sales tactics. Mr. Vicary and his staff are very friendly and excellent to deal with.We also had one of our vehicles repaired by Sexton Auto Body and were very satisfied with the results.We highly recommend Sexton Automotive Group. It has been our pleasure doing business with them!

Sa
Review №15

Wonderful staff! They do not work on commission so they work together as a team! No high pressure sales tactics, just more than fair prices and a great buying experience! They even had all of our paperwork done before we got there so we were only at the dealership for maybe 20 minutes. This is the third car we have bought from them and we will buy from them again without a doubt.

Dc
Review №16

Hands down, best car buying experience I’ve ever had! Denis was our salesman and he definitely went the extra mile to make a great deal and get us in the car we wanted. He made the whole experience fast and stress free. Everyone in the office was extremely nice and there was ZERO pressure like at most other dealerships.If you’re looking for a car, check them out!

Eu
Review №17

A very good place to take your car

Kr
Review №18

We just bought our car from Sexton. We got a great price and excellent service. Even with issues from the bank, they worked tirelessly to help us. They made it such a fast and simple process. Would recommend to anyone and everyone!

Br
Review №19

Pretty straight forward. We got a good deal. The car has some imperfections but its used. Good mileage also. Loftin was very helpful and friendly.

Sh
Review №20

We had the easiest car buying experience ever. Great job Sexton automotive family.

Gi
Review №21

I bought a new 2011 Ford Escape from Elizabeth when they were in Wartburg. It was a great car! Recently got totaled and all I had to do was text her and give her my price range. Bought a 2011 Enclave (loaded) the same day for a GREAT price! As someone in a related industry, I know great customer service - and these folks definitely provide it!!

Be
Review №22

Get estimate on car repairs. Way IMate was done in a timely manner and the prices for parts and labor were here reasonable. The shop manager was very nice and kind and very knowledgeable on car repairs. Repair time schedule was very good for The amount of repairs. Did offer a loner car during my car repairs.

Da
Review №23

Great service

Da
Review №24

As far as I can tell, These people dont have a clue.I brought my vw in for a starter replacement,(brought my own starter),Brake booster replacement,emergency brake repair and headlight replacement.I was told that my new starter was bad new from the store.a new one had to be ordered.It took a week.New starter came and was called and told that there was nothing wrong with my original starter, in was installed wrong.That was the first week.Without a car and a 13 year old to get to school.Second week, Almost the same thing with the brake booster,put the wrong one on, had to order another.Another week.I finally got my car back.The e-brake was never fixed and I was never told.Found out when I parked on a hill.This car drove perfectly and I mean without a single repair or glitch across the country twice.Now the electric windows go halfway up and then go back down,it dies unexpectedly,and the ac makes a horrible noise.NONE of this occurred until the day I picked up my car.I am selling it because I dont know how dependable it is now.I did before I brought it to sexton.

Ry
Review №25

So I was on vacation with my family all the way from New Hampshire when our car blew the engine. The owner was so thoughtful and helped us get into a new car as well as borrow his own truck so I could get my little ones back to our hotel out of the 103° weather all in side of 24 hours. Cannot say enough about the quality of service. Five stars? Id give them more if I could! Thank you to the staff and their hospitality.

Ka
Review №26

Great place to buy a car

Ki
Review №27

I can not praise the employees enough. The owner should be proud. My wife and I were broken down on a cold rainy day. I walked in off the street, the service writer got one of the techs to go out and get us back to the shop. The service we needed was provided quickly and at an acceptable price. A BIG THUMBS UP

Ch
Review №28

I have bought four vehicles from Sextons and all four times have been very pleasurable. Low to no pressure and Dennis is great to work with. If you are looking for a vehicle, this should be the first place to look. (I promise it will be the only place you will go to.

Pa
Review №29

Weve bought two cars from Sexton - one through Tom and one through Denis. In both cases we were treated like valued customers and came away feeling good that we had gotten our vehicle at a fair price. As far as service, Sexton has been extraordinarily good and - once again - price was fair. Absolutely happy to say good things about Sexton Automotive!

Ju
Review №30

Wonderful experience buying a used car here. Excellent customer service and no-pressure sales staff. Couldnt have been any better. Thank you!

Je
Review №31

I found myself in a time now oil change situation. I stopped at a service place in Oak Ridge that couldnt fit me in, which was understandable because it was so last minute. However when I asked if he could recommend anyone else in the vicinity he had nothing for me, and responded in a way as if there was no one else of quality in the area. I got a feeling the guy was a stooge, and that feeling was accurate. Sexton Auto is of superior quality. Jim and the folks in service were exceptional. I was fortunate both in timing and having the opportunity to deal with Jim. I was in and out. And even more, the car is still running... and running smooth. I dont live in the area, but you guys have my vote and recommendation for those that I know who do. Thanks for the experience!

Ja
Review №32

Great down home place to have all of your vehicle needs taken care of. They only use the highest quality parts. They have a very reasonable labor rate. Highly recommend.

Aa
Review №33

My wife and I bought two new vehicle so far in our lifetime. Im proud to say we had bought both of these from Elizabeth and Tom. They are an amazing family and run a fantastic local business. The Wells family does not bother looking anywhere else when it comes to our vehicle needs.

Ch
Review №34

MOST AMAZING AND PRESSURE FREE CAR BUYING EXPERIENCE EVER! They worked hard to get us approved and in the vehicle we wanted!!! Great staff, great payments, great cars, great experience!! They are up as front and honest as they come! Very family oriented and super friendly! I will be back when we need a car or for repairs or maintenance! Shout out to Lofton!

La
Review №35

Great selection if vehicles. Easy to do business with and the service department is fast and efficient. We will always go here first when we are car shopping.

Ke
Review №36

Simple and pleasant car buying experience. Highly recommend!

Je
Review №37

Bought multiple vehicles from Sexton and have referred many friends as well. Great prices, large inventory, and great service department. Would highly recommend.

Ja
Review №38

Had a great car buying experience here. They made it so easy and painless. I never once felt like they were being dishonest or fake just to make a sale. I would definitely recommend them.

Me
Review №39

I recently took my 2003 Chevy S10 pickup into Sexton Automotive Oak Ridge because the backup lights would not come on. Jim wrote up my service order and Derek did the work. I was there at about 815A and they worked me in so that I was in and out in about 90 minutes. Their charges were slightly less than I had been quoted elsewhere and the work was accomplished quickly and solved the problem. The shop is very well equipped and I plan to ask them to do some more work for me on other vehicles. Very nice crew!

Da
Review №40

Great folks to do business! They are very far during price and trade in negotiations. My daughter loves her vw. Many times at other dealerships I have had buyers remorse. After leaving Sextons I have had no remorse and feel that the deal was fair for both parties. I will definitely do business again! Thanks Again!

Su
Review №41

Lofton was the best car salesman we have ever dealt with. He told us all about the car and let us take it for a test drive. The finance guy was also very helpful and nice. We had a good experience at Sexton Automotive. We love the car.

Ro
Review №42

Service department was great, also outstanding employees.Had a great experience looking at cars no one was over barring or forceful Dennis and Coach helped me and were very respectful men. Just observing a great company of employees with unappreciative bosses. I hate that big over head dont show more appreciation to staff.

Pa
Review №43

The mechanics at Sexton Automotive of Oak Ridge do a very good job with my car. I will continue to use them for my car needs.

to
Review №44

Excellent Staff and outstanding service department. I have purchased 2 vehicles from Denis and he is great to deal with and no pressure at all. Very pleasant experience every time I go to Sextons I highly recommend Denis and Salena for sales and Mike in the service dept. These people treat you like they want to be treated very awesome!!! This has to be the best dealership I have ever conducted business with !!!

Ch
Review №45

Went there for Driving School and still everyone there was nice! If I ever need to buy a car again I will definitely give them a shot!

Do
Review №46

Had a wonderful experience.Normally pre-owned car lots are pushy and unethical. This team brought some trust back. I appreciate their straightforwardness and excellent feedback.Definitely recommend doing business with this team!We love our 2017 Tahoe!

Je
Review №47

They have done body work on my car twice. Very painless. A quick quote and they deal with the insurance company. Work is excellent!

mc
Review №48

Greg was very helpful and very nice! Made me feel welcome...love my new car!! Will go back!

Pa
Review №49

I had the car detailing service. My car did not look as good on the show room floor when I bought it as it did when Pete completed the detailing. Such a fantastic job!

Sa
Review №50

Great people! Highly recommend.

An
Review №51

Just purchased our fourth vehicle from Sexton Automotive. As always, excellent customer service! Just purchased another vehicle and again received consistently excellent customer service!

Ja
Review №52

I bought a one-year old Buick Encore at Sextons Oak Ridge on 2-28-18. Im 76 years old and I can truthfully say that I have never been treated better while going through the process of selecting a vehicle and then making the purchase. These folks understand the importance of customer service. The car, the price, the entire experience were great.Like the ads say buy your nexten at Sexton. A side benefit is that Anderson County makes a few sales tax bucks when you buy in Anderson County. AC needs the help. Five Stars all the way.

An
Review №53

Great buying experience with Sexton automotive came up from Cleveland Tn and it was well worth the drive best car buying experience I’ve ever hadThanks

Wa
Review №54

Great service. Friendly staff. Reasonable prices.

Mi
Review №55

Sexton has been the most painless experience that I have ever had buying a vehicle. The staff is very professional. They was willing to help us in anyway possible. My husband and I would definitely recommend Sexton to anyone shopping for new vehicle. Thank you to Dennis and Lofton for all of yalls help.

Re
Review №56

Great service department and very nice people. Elizabeth and Michael are good people.

Ju
Review №57

Great service! Good family business, Denis is committed to the customer and provides service after the sale.

Eu
Review №58

Excellent dealer and service for preowned cars and trucks.

Sa
Review №59

Love them! I bought my Tahoe there and they are such great people, I would recommend them to everyone!

Ad
Review №60

Went in for a simple brake job, they called and told me I had more issues and wanted to me sure I was ok with them proceeding before they finished. After the brakes and other issues were finished, we found out that there was a faulty part. They ordered new one and fixed it without any issues at no extra charge. Would definitely recommend them!!

Ti
Review №61

I have a MAJOR distrust to for Auto repair shops in general, but these guys are great! The guys at the repair counter are honest and upfront concerning all repairs. I have used Sexton for Oil changes, tires and breaks so far and will continue to do business with them. One case in-particular on 7/2/2018 after I drove into town I heard a loud grinding sound from the rear end of my Honda. I swung into Sexton and spoke to Jim who was clearly busy, He stopped what he was doing, listened to my concern and told me to leave the car and he would check it out. I asked him if they had time to do the repair today and without hesitation he assured me he would work me in. When I got the feared call from Jim he explained the issue clearly and quoted a repair cost that was very fair and let me know I could pick it up at 4:30. Thanks Sexton

Ga
Review №62

Dennis, Sexton, has good vehicles and a very accommodating attitude without high pressure. Gary

El
Review №63

Reasonable and honest! Will do business here again. Tired of being ripped off at Eddie Hair.

Ju
Review №64

Great service department, I trust them. Very reasonable too.

De
Review №65

Great place to do business with!

We
Review №66

Sexton Automotive service center is top notch!! Absolute awesome service!! Great people!

Er
Review №67

Excellent selection of used cars. Fantastic honest Service Department

Tr
Review №68

Every time Ive taken my vehicles here Ive gotten excellent customer service and the work done right the first time.

Ju
Review №69

Best dealership I have ever conducted business with, Dennis went above and beyond!

Li
Review №70

Michael is always helpful and its definitely reasonably priced. Thank you!

Do
Review №71

Great service and easy to work with

Pa
Review №72

Great customer service in sales and auto body!!! Very affordable!!!

Wa
Review №73

Great service, great staff very friendly

je
Review №74

Great people and great service dept.

Su
Review №75

Very professional, friendly, and helpful for sales and service!

am
Review №76

Easy, peasy, Japanesy!!!! Sexton Automotive is awesome!!

Yo
Review №77

Love Sanela and Dennis

Jo
Review №78

Great service department!

Ch
Review №79

Fabulous place, great service!

ja
Review №80

Great place for a used auto

To
Review №81

Good service and friendly people

Ma
Review №82

Great service always!

Pe
Review №83

Very helpful.

To
Review №84

Weve been going to Sexton for over 30 years. Also the right thing for a very fair price.

孙中
Review №85

Good services here

Ri
Review №86

Went to traffic school at this location.

Ro
Review №87

Excellent service

Information
59 Photos
87 Comments
4.8 Rating
  • Address:799 Oak Ridge Turnpike, Oak Ridge, TN 37830, United States
  • Site:http://sextonautooakridge.com/
  • Phone:+1 865-272-3223
Categories
  • Auto body shop
  • Used car dealer
  • Auto repair shop
  • Car detailing service
  • Car rental agency
  • Car service
  • Oil change service
  • Tire shop
  • Used truck dealer
  • Wheel alignment service
Working hours
  • Monday:9AM–2PM
  • Tuesday:Closed
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Offerings
  • Buys used goods:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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