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Cricket Wireless Authorized Retailer
23035 Coolidge Hwy, Oak Park, MI 48237, United States
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Cricket Wireless Authorized Retailer
Comments
Se
Review №1

I love cricket. I have been with them for years and have never had a problem.I definitely recommend them.

Mi
Review №2

Helpful staff, very friendly.

Sh
Review №3

I would like to Begin by Thanking Nick for his great customer service. After driving to 5 cricket stores this location finally had all 3 phones I was looking for and I’m glad I drove the extra miles, it was well worth it. Nick was Excellent, respectful with great customer service skills. He answered all my questions. He took his time in helping me. very professional this was a wonderful experience all around. I would defiantly recommend this location.

Ja
Review №4

I love cricket! Weve had cricket cell phone service for years now. We pay a flat $100 a month for 5 lines, unlimited talk and text, plenty of high speed data. I know that now they only offer 4 lines for that price, but thats still a heck of a good deal! I know people who pay $100 for one line with Verizon. We have great service, no dropped calls. Why would you pay so much for so little when you could have cricket?

Ca
Review №5

Got a great deal on to of the line phones. My service is way better than i had with metro. Wish i wouldve switched over to cricket a few years ago insteadof being with metro for 6 years.

Cr
Review №6

Great service, need to clean store and stock more products.

Ge
Review №7

The very young girl in the store seemed inpatient and didnt want to take the time to answer questions that she may have found simple but not simple to the customer. Her customer service needs a lot of work. I will never go back.

Mi
Review №8

Asked for somthing on the phone was told no, i call the store by me thats normally open they always take care of me and never have told me no for the same reason i was told here. Just seems like they didnt want to do there job.

Sh
Review №9

Kawsar was an excellent customer service representative kudos to the time he took it to get the job completed and finalize and I wish him the best. He is the best!

Sh
Review №10

The service was horrible.No Wi-Fi connection to backup my phone.

Do
Review №11

They were short of staffThe rep treated me respectfully and took extra time to get it right

De
Review №12

Kawsar was the best sales person I loved talking with him thanks so much.

Ja
Review №13

On March 29th I had the pleasure of having a Plesant Time at Cricket Wireless. “kawsar” ( Kaye) Was the best, he was multitasking and made everyone in the store feel Welcome !!!!Although it was busy and he was by himself everyone waited. This guy needs a promotion !! The way he handled everything was seamless. He is my guy - I even got him a Red Bull and another customer bought him lunch because he told us helping my Clients is my first priority I can eat later no big deal lol what an experience . I will visit him and send more customers his way!

Ka
Review №14

The people at this place are good and has. Knowledge of the system

Ma
Review №15

The worst customer service Ive experienced in my life. The phone I wanted was marked at $99, but when I get up to the checkout its $150. Then the customer service representative told me to come back on Friday. Im not going out on black Friday for a phone that by right should be given to me at the price that it was listed.

Ra
Review №16

Very poor experience here felt cheated and defrauded by upper management and ownership. I feel it’s better to deal with corporate cricket.

Ak
Review №17

Very nice young lady agent

Gl
Review №18

Kawsar the manager was great and was very patient with me

Bb
Review №19

The customer service is good but the phones and plans suck.

Ca
Review №20

I cracked my phone screen and needed a new one for existing phone, dedric gave me a really good deal on a replacement phone, was in and out in like 5 mins with a new working phone, lower priced phone than other crickets in the area from calling them, thx

An
Review №21

Nick was excellent very knowledgeable.

Ch
Review №22

Jordan and Kawsar did phenomenal job

K
Review №23

Jordan helped us, he is excellent! :)

Ch
Review №24

Great customer service and plans.

He
Review №25

The cashier put the wrong phone number on my receipt. Im glad I kept my receipt because I had to call the company to get it taken care of.

An
Review №26

Great customer experience

mu
Review №27

Helpful staff

Ca
Review №28

Always friendly and helpful

Ju
Review №29

Good and fast

Information
12 Photos
29 Comments
4 Rating
  • Address:23035 Coolidge Hwy, Oak Park, MI 48237, United States
  • Site:https://cricketwireless.com/stores/ll/US/MI/Oak-Park/23035-Coolidge-Hwy
  • Phone:+1 248-268-3283
Categories
  • Cell phone store
Working hours
  • Monday:12–6PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:9AM–9PM
  • Sunday:10AM–8PM
Service options
  • In-store shopping:Yes
Health & safety
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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