Great help from very knowledgeable and friendly staff. Also a great selection of lengths, widths and species of wood
Nice store with helpful employees. They also have a great selection of wood.
Large selection of boards and plywood of many different species. Thats what I went for and I was not disappointed. I was able to get walnut boards and walnut plywood for my project. Excellent customer service too! I wasnt looking for it but they appeared to have a very large selection of casework as well.
This is a great place, Im glad I chose to buy my materials here. They really went above and beyond to help me find what I needed and get it cut to size, and all at a decent price. And the variety and quality of stock they have is amazing.
Friendly and helpful. Helped me on getting the cuts i needed. Thank You Bill and Sam.
Stopped in for the first time at the Oak Lawn location to grab some wood to make some face frames. I was a little turned around as this is not my normal store but the staff pointed me in the right direction. I got everything I needed but had a bad experience when checking out. I parked my cart by the register and the cashier never acknowledged me even though I greeted him. He left the register and started marking down some measurements on a piece of paper rather than check me out. When he came back to the register, I politely told him I was ready to checkout when he was but was ignored again. He then left the register and asked another customer if they were ready and brought their trim to the back saw area. He then proceeded to cut and wrap her trim for the next 20-25 minutes. When she went to pay with her credit card he forcibly pushed my cart out of the way. It seemed odd because I assume he had already been helping someone else, which I was unaware of, and never once told me. I have been to their Lombard location and received better service and will continue to shop there when needed. Taking the high-road in 2020 - Hope his day got better!
My first time coming here .was recommended by another trim store. I was looking for a specific profile trim . I was greeted coming in and helped right away .I found what I needed they cut it so it would fit in my van and check out . No problems will coming back to check out there full inventory
Very helpful staff. Great source for woodworking.
They really are a great company there was not a time that I went in and could not find something the staff was very polite and friendly and guided me in the right direction each time. Just recently they set me up with an account since I will be going there more often and instantly save me money on my purchase. Keep up the great work!
Excellent customer service, patient and fast, even when I return from parking lot needing an additional cut to plywood to fit my small car. Worth the drive from Logan Square!
The first lumber yard I visited. Great staff, helpful and knowledgeable. Very welcoming. Great selection for me as a hobbiest
My first time at this location! I can’t say enough good things about how friendly and helpful the staff was. They helped me pick the perfect boards for my project and cut to size with no waiting. Will definitely be back! A++++
Great place to get wood trim. Bunch of different styles. In and out in ten minutes.
Very nice and helpful people and the have a very good selection of wood
Owl Hardwood has a great selection of wood. The staff is friendly and helpful. I shop there exclusively. A great bunch of guys.
This place is not close to home for me, but well worth the trip. Customer service is out of this world! A++++++
Had the wood I wanted have sent several guys there,good people
Great prices, helpful employees and a great selection. Extremely happy with the whole experience as a first time here.
The best place I have found in Chicago for quality hardwood lumber.
Good store, good selections
Best place to buy and hardwood friendly people very helpful.
Picked up some beautiful cypress pecky wood and for what I thought was super cheap. Stop buying wood at Home Depot and have some respect for yourself!
Always professional and helpful staff. Great material selection.
I really cannot say enough. This place is phenomenal- not only the hardwood selection and quality...but also the avaliability of rough cut S2S, S4S, even finished trim work, and a variety of plywoods.Prices are reasonable (downright cheap if youve been buying boards at a big bos store) and the amount avaliable and on-hand was surprising for what I assumed was a small location.The staff is friendly, knowledgable, and VERY helpful.If you are ever in the area check them out!!
Brian is awesome! Came in with some plans and wound up leaving with exactly what we need, cannot wait to see how this Hickory finishes up!
One of my favorite places to go. Staff is very friendly and eager to help, BEAUTIFUL collection of all sorts of woods at pretty competitive prices. I find myself coming up with reasons to go here just to see what new stock they have in.
Great service!
Great place for exotic wood
Great customer service, everything you need, my preferred Owl location
Awesome store! Unbelievable amount of selection to choose from. Every time I have been here the employees are super helpful. The put a straight edge on for free and can do other side for minimal additional cost. Actually gonna make a stop there later today for some wood
Workers there are very helpful, and I know that not everyone always has a good day but for the most part every time that Ive gone there, Ive been treated well.Its a good place to buy good exotic wood.
Very good experience, well knowledged, very friendly.They offer a wide variety of hardwoods, mouldings, plywood, glues, stains. You name it related towood working.They helped me find the perfect piece of wood for my project and recommend it to anyone experienced or new.
See Bryan (with a Y)! He will get you a great product for your project! Great crew at Oak Lawn locations! I will refer to anyone
Great selection prices and staff.
Staff was very helpful
Great selection. Great prices on lumber. Very friendly staff (even when it was busy and hectic). I had a wonderful experience.
Great selection of many types of lumber. Staff was very helpful and friendly. My new favorite lumber store.
Friendly knowledgeable and helpful staff, great selection and variety of products.
I love this place. Nice selection of wood. Reasonable prices. Knowledgable and friendly staff.
O O O O O O OWWWW OWLA PLACE ON EARTH WERE THE EXOTIC WOODS ARE AS SWEET AS YOUR FAVORITE FRUIT, a place thats so exciting, you loose track of time, for an amateur woods men a place of endless hope and ideas, for the master craftsman, its like a hidden disco in the day time . Im a frequent flyer, because the service is impressive, every one is happy to help, no question goes unanswered... they simply care. This is a one stop shop for quality, a place where one couldnt be in the same isle with a master craftsman and you wont feel tiny ..... simply an addictive place
Drove up to Chicago on my Sunday off since they said they are open on Sunday’s. Definitely wasn’t open today
They have tons of beautiful wood selections. I highly recommend it if youre looking for good lumber. I wouldnt go anywhere else
They have a very friendly and helpful staff. Its always fun to shop for project materials in their warehouse, too.
More different wood. Very helpful costumer services. Good price!!!!
Amazing selection of so many varities of wood. Great staff and very helpful.
Customer service here was amazing! Usually heading to the lumber store is an intimidating experience but the staff is eager to help. Staff explained the wood terms and lingo, they also helped cut down the wood I bought so it would fit in my car. Also the pricing on everything is spot on. I cannot wait to go back.
Great selection in many sizes. Workers are friendly and helpful with advice on projects
Awesome selection, helpful folks!
Good people good service good material always have what I need when I need it how I need it never had a complaint love the owls
Great selection of hardwoods and plywood. Very helpful services.
Service always excellent
Excellent selection of hardwoods and imported woods from everywhere & super helpful guys
Good selection, high quality and helpful staff.
Amazing selection, friendly and helpful staff, and a lot of items on sale!
A fantastic resource for exotic woods. The bargain bin of odd pieces is a treasure trove.
Friendly people great choices of exotic woods.
A little bit pricey Unexpected
Insane Place if youre looking for Hardwood Materials for a project...Great People....!
Good selection, good prices, good people!
Real good guys working there and real good selection
My favorite place for shopping wood to make cabinets, nice service!
Always amazing service
Great help, better hardwoods, friendly service.
Everyone is knowledgable for all your projects
Great very helpful staff.
Best place for high quality wood, excellent variety
Awesome guys and huge selection of beautiful exotics!
The best place for exotic woods
Wow, great, thanks for the help. thanks for the free cut.
Worst customer service call four times trying to find out if they had a product in stock before driving to the store. All four time BRIAN answer the phone and all four times he hung up on me. Taking my business else where and buying my products online or a major retail store!Owl Hardwood Lumber Company your workers need a lesson on customer service!!!!
This place inspires me!
Great finds for your project
Great selection of hardwoods.
You need a certain type of wood? Long, short, wide, narrow. Long or short, they got it!
The reason for the low rating was the service. I came in to buy some moldings. For 20 minutes, I couldnt get anyone to acknowledge me or help me. So I left.
Large selection. Quality merchandise.
Love wood
Friendly, helpful, knowledgeable
Friendly