Great small shop, well stocked with the basics, and with a very helpful and knowledgeable staff. Highly recommended.
It doesnt get any better than here. Bright clean store and shop area, helpful, friendly and knowledgeable staff. Great customer service and competitive pricing. All around good people. Thank you Kathy, Carl and Stan.
Carl is great. I took my boat in for few things to be worked on, and Carl pointed out some things that need additional attention. When I picked up my boat Carl time explaining some maintenance that I should be doing to prevent me needing to bring the in. Great guy. Knowledgeable and helpful.
Our weekend boating plans were almost ruined when the fuel line connector to our engine wasnt sealing. Stopped by EQ and he was able to get us back out on the water! Thank you!!!
Great service all around. We bought a boat from a private seller who used EQ as the broker and always had service done there. The whole experience was great. Id recommend them for sales, service of your boat and buying parts from.The team was very thorough with their check through of the boat we were looking at, fixed all the outstanding small items that we came across, provided a sea trial and handled all of paperwork. It made the whole process a breeze.The mechanics took time to walk us through all the operations and taught us how to use all the components, several if which were new to us.Well be back to have our new boat serviced with them and would consider using them for a brokerage and any major parts.You dont find sincere quality service like this that often.
First time in have been there. Liked the peopleDropped a Honda motor off, not pumping water. They told me a few days .will wait and see
Agree. Tremendous service and great people.
I have been dealing with this business for close to 20 years. I would not hesitate to send my closest friend to have repair work, matainentence or to purchase a new or used outboard or boat. Give them a try and you will see what I am talking about.
Found this small BUT well established business by sending out e-mail requests for pricing for a new 9.8 Tohatsu outboard for our 12 skiff.*In this day and age of internet sales of small hp. outboards < free shipping & no tax > one typically figures that there is little chance of finding competative pricing from a brick and mortar store OR so we thought. Being unemployed (retired), PRICE is / was our dictating factor as to who was going to get our money. Kathy from EQ Harbor Service & Sales was very prompt with a e-mail requesting our engine requirements < long shaft /short shaft.. electric start / manual etc.>. We e-mailed back our needs AND mentioned that we are unemployed SO sharpen your pencil when pricing it out. We got back a e-mail that she had overhead blah, blah, in running a business AND had to make a little bit. Being retired.., making a little bit sure sounded better than a lot.*Kathy replied with a super competative price sealing the deal on the 9.8 Tohatsu. We HAVE TO MENTION that while in the store we notice three new 2.3 Honda kickers at a price even our unemployed status could not resist SO we bought the long shaft one.*Having what we felt was a carb issue with our 20hp Honda back on the island where we live, we asked if we could talk with their service tech AND was introduced to Carl. After talking with Carl, it was apparent. he was extremely knowledgable and we arranged to bring in our motor. Carl cleaned the carb.., runs like a champ with no more flat spots on acceleration, AND the total bill was for 1 hour labor and a few dollars for supplies .Carl ALSO ran each new motor in the test tank while we were there AND showed us the working parts and maintenace techniques required with todays lousy fuel. This in itself sure beat just recieving our motors in a cardboard box with a manual!For the pricing on our new Tohatsu outboard and QUALITY of service this local business offers, it deserves every star we have given it. Give Kathy and crew a chance (even if you have a job) .Guess it is obvious where we will go again for a qoute on a new Tohatsu motor or repairs. OH.., and NO, we are not a relative of Kathys, just am a HAPPY CUSTOMER!! don & leona Decatur Island Wa.
I didnt go there google maps isnt accurate