I cannot say enough about Alex and the crew at Accurate Automotive. We have a couple of Jeep Wrangles that my wife and I use pretty hard. The folks at AA have kept us rolling time and again. Their customer service is exemplary. Their workmanship is top notch. Trust them to keep you on the road at a more than fair price.
My vehicle was towed to Alex at Accurate Automotive on June 28, 2021. I could not get straight, honest, answers about my car from him. Alex stated that my repair would cost $1200 or $2500, based on a used or new part. He kept saying he was waiting for the parts to come in for the repair; he supposedly tore down my car for this “part(s)”. After several more phone calls and inconsistent levels of communication I simply went up to the business on July 14. Alex disingenuously said, “I was just about to call you”. Unfortunately, my suspicions were as I suspected. My vehicle had not been touched, and I was told by Alex that the part came in, but was broken, and a new one would be there tomorrow, and he would call me. He would not produce an estimate and told me that I was already $600 in. On July 15th I never received a call and that day passed and at that moment I decided my car would have to get taken elsewhere. So I arrived July 16th alongside my employer to serve as a witness and voice of reason. We noticed my car was parked in the rear of the location and it was not secured, as Alex stated. My windows and sunroof were cracked the whole time!! (Video would not upload/pics) Alex was not available until the next hour, but became very defensive and condescending when my boss said that he was the one that popped the cover on the shifter so that it could be towed initially. Alex stated that he had spent 8 hours on my car diagnosing it. This was so untrue, and later in the conversation he said that he had not opened it yet because he needed to tow it into the shop for repairs. OMG! The story did stretch into more dramatics (as in the threats of police), but I will conclude it by saying I ended up paying the “regular” diagnostic fee and I spent another $225 to have it towed to a reputable shop in Parker (Hoover Mercedes), in which they secured my car and called me to pick it up 4 days later. I’m simply a hard working, family man that was put out by dishonesty and unfair business practices that should be exposed. By the way, Mr. Alex my car has 3 different fuse locations, not 2. I checked all my fuses in roughly 20 minutes and to plug in a scanner is literally another minute. Additionally, you probably should not condescend to others that possess enough knowledge and systematic research to know what is going on. Shame on you😡. How in the heck did you receive any high marks? You good with the words but lack the deeds to match. You owe me $345 to make this right, what say you? I consider my initial tow a wash. Now I will file with the BBB and Attorney General of Colorado. This is just not right!🛑
New truck owner (female). Learning as I go. I am very impressed with the service I recieved. I will continue to use them to help keep my truck in great shape.
Excellent customer service. Did a great job on repairs and an oil change in a timely manner. Highly recommend.
Would recommend Accurate Automotive. They totally exceeded expectations in terms of care and service. They found a couple extra minor needs and fixed them without charge. Good pricing.
Had some questions about my car so I called and spoke with Alex. He took very good care of me and explained everything. Didn’t over charge like some other auto places. Definitely recommend
I have to say the guys that work here are very sweet patient and understanding. After dropping my car off at 8:30 am for an oil change and not getting to pick it up until 2:30 pm I was really irritated which I wish I would have known they were a drop off service beforehand. However after walking in to pick up my vehicle with a major attitude and my pregnancy hormones raging they were still so kind and understanding I can honestly say I would 100% take my car back again now that I understand the way they work I can plan better. Im sorry they had to put up with me but I am very grateful for how they did.
Went in for a basic alignment that I got quoted for $89 and up and ended up not getting a alignment but still paid $100 for a invoice that tells me what is wrong with my truck. Not worth going here!
I brought my car in for a cv joint and oil change before a road trip moving me across the country to Florida. I was on a time crunch and Alex and his crew worked with me to get me in and out on time to hit the road safely, with a vehicle that performs so much better than anticipated!! It was great working with Alex and his team!!
I have been going to Accurate Automotive for at least 4 years and I feel very comfortable and everyone is so nice and they have great customer service. I like the honesty and great detail they give on the work done. Its hard to find a good reliable mechanic and Im glad I found Accurate, a few of my family members also love going there. Ed the previous owner and Alex the new owner have been so great !! 😃
Profesional and good pricing! Will be doing all my car repairs with you guys from here on out. Thanks!
They were fairy quick with the service and they always made me feel welcome when I was in their shop.
Great hospitality and customer service. Knowledgeable Mechanic and reasonable price. Convenient location. Worth the visit!
I take my car to Accurate Auto because I know I will always receive quality maintenance and repair. This time I had my brakes and oil changed and the incredible mechanics and staff took great care of me. The customer service here is fantastic, and every visit is a pleasure. Thank you, Alex and staff, I’m back on the road and grateful for your services!
Fast and great service, let me know about issues coming up on my vehicle
I’ve taken my car to accurate automotive two times and both times I have been taken care of with extreme excellence. Alex & Matt have been a pleasure to work with.
This place is great! I get all my car repairs and oil changes done here. The staff is really helpful and the prices are fair. I feel like many places can take advantage of my lack of knowledge but I didn’t feel that here. They explained what I needed to get done and what could wait. Thanks!!
I definitely recommend this place. Very friendly staff and the service of my car was very good. thanks for helping.
Fast service, excellent communication! As an older woman with some engine repair knowledge, it was nice to find a shop where they didnt talk down to me - or worse, answer my husband after I asked a question. Which makes them tops in customer service as well!
I haven taken my car to Accurate Automotive since previous owner Ed. Now that Alex is the owner I believe I will continue to come for many years to come!
I take my cars to Accurate Automotive because I know each person there cares about my car and the quality is beyond compare. My truck was stolen and we just had the steering column replaced there the week before, they went above and beyond to help fix what the thieves did in damage. Thanks Accurate 👍😁.
The oil change was done quickly. They called to tell me that my Trailblazer needed an air filter also. I told them to replace it. I consider this very good service.
Great job treatment was excellent wont hesitate to come back
They were honest and very pleasant to deal with. The waiting area was clean and people wore masks. I will definitely use their service again.
I scheduled an appointment on the 9th of June to have my AC in my car looked at. I was scheduled for June 14th and dropped my car off at 8am. I scheduled this appointment waaay in advance thinking that my car would be looked at early. They told me when I called to set the appointment that it would be looked at before noon but that was a lie. They had my car more than 6.5 hours still waiting to be diagnosed. I was getting pretty upset that it was taking so long to diagnose my oroblem and finally around 2:30 or 3 when I called them and was very upset when they told me that they havent done anything and was just pulling my car in. What is the point of setting an appointment a week in advance when they decide to work on my car when ever they want? They told me that they just pulled my car in to diagnose around 2:45pm and would possibly be another 30 minutes before they knew what was going on....Really? My car sat there practically all day and it literally would have taken less than an hour to tell me what was going on. That fired me up even more especially since I had this appointment set up last week. What a joke. They close at 5 or 5:30 so I didnt have confidence that they could complete my repair that day. I wasted almost a whole day waiting to get blown off. I am not recommending for anybody to use this place but if you are deciding to use this place, be prepared to leave your car there all day regardless how early you set an appointment and be prepared to get the run around. I dealt with Alex who wouldnt listen to my concerns and wouldnt shut up when i kept trying to speak. Alex your customer service skills SUCK and if you would have done what you told me on June 9th, I could have had many potential customers for this company but since this company didnt do what they said they would do, I will not recommend this cheezy outfit to anybody. STAY AWAY
An absolute amazing place, I am always skeptical about going to a mechanic shop obviously due to the “cliche” but I had no problem here and was actually comfortable. Great service and friendly staff. I would definitely recommend
Good people will be going back
Alex gave me a fair price on replacing the catalytic converter on my SUV and his attention to detail was evident throughout the process. I am very satisfied with the repairs and will be going back with any other car trouble I have in the future.
The service was Amazing! Very professional and the job was done fast. Two thumbs up definitely recommend to anyone who has car problems.
Great shop with honest pricing. Ed provided practical advice and great service. Would highly recommend to anyone looking for a good honest mechanic. He even provided good references to exhaust and paint shops.
This place was awesome! Would highly recommend it to anybody looking to get there car fixed in a timely, professional manner. These guys know what theyre doing, and I am so happy that I went there. My belt was squealing like crazy and I thought I had to replace both belts. Turns out, it was just out of a adjustment, and they fixed it right up. At an extremely fair cost, next time Ill probably bring them lunch to show my appreciation. thanks!
Top Notch! Great service, fair price. Didnt try to over sell additional services. Old school.
I tried to drop off my car and the entrance was blocked. I waited for about 5 minutes and decided that it wasnt worth the time and hassle if I couldnt even park my car in the lot. This has to be some kind of fire and safety issue. What would happen if an emergency crew had to enter the lot and it was packed full. I wont use this place based on the fact that my car could be damaged in the parking lot.
Had a very great experience when I took my car in. Very professional and transparent about the work needing to be done on my vehicle.
Not timely at all. Project took twice as long to complete and communication during was lacking with the counter person, who seemed very uninterested in working
Ed is a very honest mechanic with a great clean shop. Towed my car in and it was done before noon. Warranty is good on service provided. I will continue to use them in the future.
I went to four different shops trying to fix an overheating problems in my PT Cruiser, I had almost given up on fixing it but Alex really came through for me. Will be back in the future
The Prior owner didn’t fix the leaks and Alex made sure that ALL the leaks were fixed!! Thank you Alex!!
Friendly, great place and prices, will be back.
Ed and his team do amazing work. They are fair, and explain in detail the work that they are doing.
Best automotive service and repairs
I have always taken my Jeep to this shop when Ed owned this, Alex is the new owner and I think he’s continuing the same kind of ethics and trust as Ed. I will continue to bring my Jeep to this shop.
We had a couple problems with my daughters truck and Ed fixed us up quickly and efficiently while keeping the price reasonable. Im happy and Ill be back.
These men are amazing. It makes me happy to have someone who loves what they do taking care of my car (we are from michigan and know little about the area). Their prices are fair and they are amazing with their customer service. If I could give more stars for my wonderful experience I would. And google needs to put these guys on the map so other people can find them when they are in need of an excellent car shop!!! We will be returning for all of our car needs.
I have been taking my vehicles there for well over 10 years. Ed, Mike and the guys are friendly, professional mechanics that know their stuff with many years of experience. Very reasonably priced as well. I highly recommend Accurate Automotive for all if your care care needs.
These guys are the absolute best! They are honest, they do good work, and they dont do unneeded work! Brought all of my cars here and I trust them completely. They got my 1989 Chevy running like new even!
Is very good
Great mechanics. Ive been using them for 20 years. Back then they were known as Waynes. This is above all an honest place. They do good work and stand behind it. Ive recommended these guys to many friends through the years.
I have been using Accurate Automotive for almost two decades. They have great customer service and are friendly. They are honest and will let you see the actual damage part that needed to be replaced. They have found additional problems that could have been catastrophic if ignored. The fees are very reasonable and beat many other shops. I would recommend this place to anyone willing to listen.
These guys are great, do quality work, and they are fast.
Ive used these guys for over 20 years, theyve always treated me fair and do great work.i highly recommend them
Had my vehicle towed from another shop that told me I might need a new engine to Accurate Automotive, mostly because they had a five star rating, they told me all I had was a dead battery, they charged it up for me and I was able to go on my way. They were friendly, knew what they were doing, and potentially saved me thousands of dollars.
Great place. Did excellent work. Very happy!
Best mechanic Ive ever been to. Very knowledgeable and great customer service. I wont take my car anywhere else.
Formerly known as Waynes Automotive: Ive been to this shop several times and each time they performed excellent work. Customer service is very good and they have NEVER tried to sell me something I didnt need.HIGHLY RECOMMENDED!!!!!!!
We have been going here for years. They are fantastic!
The best mechanics I have ever worked with in my life! I have been taking my car to them for about 4 years now. The only mechanic that takes the time to show me all the parts they removed from my car and teach me what was wrong with each one. They ALWAYS go above and beyond. I send all my friends there. Trust them 100%
Service and Recovery on my car was on point.Good Honest repair shop
Definitely the best mechanics Ive done business with, though its always my brother who takes the car in. They know I have disabilities and always work with us to get the car taken care of quickly so I can get where I need to go ASAP. Its a real pleasure doing business with them.
Best place for auto repair and tire prices. Been a customer over 20 years
Very honest techs and owners
Great shop. Thanks guys/
Awesome service! Best shop around
Great customer service! Very honest
Great auto repair. They seem to really care about customers.