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All Star Products
3304 Commercial Ave, Northbrook, IL 60062, United States
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All Star Products

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Su
Review №1

After a referral from another company, I called All Star Products on a Monday to have two windows in my attic replaced. The person I spoke with was kind and polite, said they could help me and scheduled an appointment for 1pm Friday. I was clear the job was for 2 windows and that I had been referred by another company who couldnt take on the job since they had a 5 window minimum. On Friday, no one showed up. When I had heard nothing by 1:20, I called. The individuals I spoke with were polite and apologetic that the appointment had not been kept. I was told I would receive a call back in a bit because the owner was tied up dealing with an issue that he could not step away from at that time. When we did finally speak a little after 2pm, I was politely told they couldnt do a job as small as 2 windows. Wouldnt be worth the labor cost of sending the crew. I sincerely wish, however, that they had told me they were not available up front instead of having me wait a week for the appointment, arrange my Friday around the appointment, call them when no one showed up, wait another hour for a follow up call, and then be told they could not do the work putting me back at square one, one week later. I understand contractors and companies are busy and trying to keep up with demand but this is just a waste of my time and energy. I am frustrated by businesses that book the appointment, dont show up, and then cancel after the fact because the job is too small.

Ch
Review №2

Max (owner) and his installation team are very professional and our window replacement project went very smoothly. The team protected our floors and carpeting. They cleaned up the debris from the work. Immediately after the windows have been replaced Im very satisfied with their quality of work and the windows. This is the second house which Ive put in the Alside Mezzo windows. The window quality was great after 6 years at the first house so I have great expectations for these windows. Give Max a chance to earn your business. I believe you be another satisfied customer.

El
Review №3

This was one of the best companies I have ever dealt with. They were on time with their appointments. The price was the best for the brand of window they sell. The order period was as expected during this Covid economy and the installation was very professional, fast and complete, including caulking, capping and cleanup. The installation crew was very affable, professional and courteous. And they handled some minor issues without question.I strongly recommend them.

Su
Review №4

Max Jacobsen, the owner, examined all my exterior windows. He was knowledgable and fair with his assessment. It was refreshing to find someone I could rely upon to make my decision.

Ma
Review №5

Great company all around. From the sales to the installation everything was the best. Appreciated the sales as they were one of four estimates that I solicited and the ONLY company not to inquire about the other companies or try to discredit them. Honest, to the point and professional. The installation crew was amazing. They were very personable and worked like a well oiled machine while being incredibly diligent in making sure that the work was professionally completed. Would recommend All Star to anyone looking for the best window buying experience one could ask for.

Su
Review №6

They stand you up and also dont call back - happened twice to me. thumbs down

Ba
Review №7

These folks are absolutely wonderful. Fair prices, excellent installers!

er
Review №8

Windows are great. Max was out quickly and gave me fair and accurate pricing. Was given a 6-7 week time frame for the windows to be made, and they were delivered and installed in half that time. Installers were great. They worked quickly and cleaned up very well also. Great experience, highly recommend All Star Products.

Je
Review №9

Easy to give Max and his team 5 stars. I have used them twice and they have now replaced every window in my house. They did a great job at a great price. Their whole team is great to work with. Highly recommend.

Ch
Review №10

All Star Products was awesome to do business with. Im so glad I found them. They saved me thousands of dollars and were honest and straight forward. We replaced all nine, 2nd floor windows. The installation turned out beautifully and went above and beyond my expectations. Cant wait to have them do the 1st floor next time around. Thanks again All Star!

TE
Review №11

I just had all my windows replaced in my house by All Star. Max was very helpful in deciding what windows to use & gave me a very reasonable price. I was extremely satisfied with the product & the installation.The installers did a fantastic job. They were very professional, clean & neat. I highly recommend All Star Products.

ro
Review №12

THE CO> DID A GREAT JOB FROM THE BEGINNING TO THE ENDSell us the right product and having the best people install.GREAT JOB! I WILL USE THEM AGAIN & AGAIN

An
Review №13

A++ Max is very knowledgeable and has a great product. The install team were professional, respectful, friendly, and did a perfect job, even went above and beyond. I doubt it gets better than All star Products.

Ri
Review №14

Highly experienced staff. Superb workmanship. Competitive pricing from a broad selection of window manufacturers. The triple-pane deal is tough to beat.

Ba
Review №15

We were very pleased with All Star! The windows look great and the installers were very professional. We would highly recommend them.

Bo
Review №16

Pleased with product and installation.Work was done on time and professionally.Based on my experience I would recommend you consider All Star Products.

Me
Review №17

Thanks Max and team! We always appreciate how honest you are with quality products and the best pricing. This is the 3rd time we have used your company and we will continue to in the future!

Ma
Review №18

Very clean and efficient install. Looks great

Information
23 Photos
18 Comments
5 Rating
  • Address:3304 Commercial Ave, Northbrook, IL 60062, United States
  • Site:http://allstarproducts.org/
  • Phone:+1 847-564-0780
Categories
  • Door supplier
  • Window installation service
  • Siding contractor
  • Window supplier
Working hours
  • Monday:9AM–3PM
  • Tuesday:9AM–3PM
  • Wednesday:9AM–3PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:9AM–3PM
  • Sunday:9AM–3PM
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