The employees are always helpful and make it extremely easy to repair your vehicle yourself or knowledgeable on where to take it and a ball park idea of whats wrong with it.

Excellent customer service. Worker tested battery and alternator in the parking lot and read a warning code and even printed out what the error code was and gave a quote on parts

Love to go in there and look around. The staff always help me find what I need.

Helpful and friendly.Love their card benefits.

I have always had a great experience at Autozone and they have always had what I was looking for in stock!! But the last three times I have been in I have had the same guy helping me and ringing my purchases up! This is the reason I went with four stars rather than five because (and this is not easy to say because all people have bad days) this gentleman does not smile, does not make eye contact, is smug, just all around not welcoming! Now I am not basing this on one experience I have been in to the North Vernon branch 3 or 4 times in the last month! Everyone else has been really helpful actually went over the top to find what I need and suggest something if need be!! The store is very clean and is COVID safe! I really hope I can continue to use the location as my go to place! Thanks!

My daughter called about some parts for her vehicle and the prices kept going up. Couldnt understand that but they made it right. So she got them

Manager was very helpful during my visit tonight. He even offered to replace my headlight without me asking. Great customer service!!

The employees are always helpful and friendly

Good auto parts store

Cant blame them but inflation is ridiculous their prices have gone I would say through the roof but that would be an understatement because its going a lot higher like I said not their fault but

Screw oriley... These people are the bestALWAYS GOOD SERVICE

I could not have asked for better service.

They are friendly and helpful

Theres no lines or wait time and usually the cheapest parts in town

Fast friendly service

Went in to have some wiper blades put on my Terrain & the employee was very nice, gave helpful advice also. Great prices. Great costumer service!! I am closer to Madison but will always come here. The guys are great

They guys were super friendly. I got my wipers pd for put on and on my way in less than 10 minutes.

Very nice clean place! We buy all our auto need products here! Why? Because these guys know there stuff! They are the best! Wont go anywhere else! Best customer service around!

Very helpful staff

Go see Ryan, he knows the store inside now. Great guy!

Staff are friendly and helpful. Covid-19 safety precautions followed

The managers here are top notch Ive been dealing with them for several years and they are very knowledgeable and always willing to help me on every project

Extremely helpful at a good price .. I couldnt ask for anything more when i need help

Service was good but yhe two employees that helped us need a little more work on making sure everything is gathered and ready

Always knowledgeable and friendly

Quick attention, quality information in and out in no time

Was in North Vernon on business when my alternator went out. Barely made it to the auto zone and was in a panic. The team there was just amazing at helping me out. They didnt have my part on hand but were able to call the hub just prior to the delivery truck leaving and got it on for delivery within just a couple of hours. They then proceeded to call all of the service stations in the area to see if they could help me out. There was finally one person who was able to help and I was able to get home back to Columbus Ohio the same night. Just exceptional service there and much appreciated (especially you Brian!).

Great service, very helpful, and also informative about what I needed to do got my car. Excellent assistance from the staff. Definitely satisfied with my experience.

Very helpful staff. Had everything we needed.

Acceptable, predictable pricing. No true motorheads or wise old shade tree owls behind the counter.

Always what you need great service with lots of laughs

I cant say the service was bad as I didnt actually receive any. Stopped in to pick up a couple items.and couldnt get anyone to take my money, neither counter guys would even make eye contact or acknowledge I was there. Waited for 6-7 minutes while the helped new walk-in customers and answered the phone as I stood there money in hand. I walked out, I can get an oil filter damn near anywhere and I can assure the management that I wont be buying anything here in the future.

I bought a flat tire kit with c02 cartridges there today. Staff was cool. Very clean store.

Love me some Auto zone. Just the best

Good service and manners and good communicating selling and installing new battery

Friendly staff

Except customers service! Jason helped me with a light bulb in my car and i couldnt be happier will be back and will tell all my friends to aswell.

Pretty good experience. However they occasionally get details wrong that cost me time/resources etc.

They are always helpful, and never disrespectful. I never have to worry about being treated poorly for not knowing exactly what is wrong.

Always helpful

Its a good place to get partsCan get in and out quickly.Friendly employees very helpfull.

Fair prices on products and a friendly helpful staff.

Service there is certainly going down hill. Had a guy in there that didnt want to work or something. Overall still not a bad place to shop for parts when your in a pinch.

Spend alot of time standing waiting for service

Jay, one of the managers has been a great help. The others leave some to be desired.

Very helpful people and decent prices

They have the smallest store but best customer service support here in north vernon they help you figure out the problem and the cheapest way to go about fix ur problem with your own vehicle as if it were there own vehicle and then you could get it all from them or split it up for better prices

Helpful. Friendly. Lots of in stock items

Extremely helpful and knowledgeable people highly recommend

Nice store easy to find very well maintained and marked inside to find the items you need

Awesome service n prices are great to.

Good selection of parts and if they dont have it they can,order it. It can be their next day

One of the better ones

The Team 100% put me in the right direction for my Auto needs. 👍

Slow to many workers not helping customers

Been shopping there for years. Great group of guys and usually have what im looking for.

Love the good service and prices,

Decent price good service

Very helpful and friendly staff..

Actually talked with a employee that didnt treat me like I was a dumb woman. Last year I was treated like I didnt know what Im talking about. And ignored my requests as such.Told me to send my husband back next time. Since hes dead that was hard to accomplish

They always have what I need at a reasonable price

Always have what we need. If they dont they find a way to order or shop what we need.

They went out of their way to do help fix a break line,so thx! There was no one in line so Im sure if its busy they couldnt of helped as much so next time your waiting the extra help and talking could be you in the front of the line. thx again for a 110% you gave!

Basically live in this store I know all they guys and gals there and they know me by name.... Friendly service knowledgeable staff

Associates know next to nothing

Did not have brake pads (semi met) in stock for RX350 Lexus. OReillys next door did.

Ryan in commercial sales is very knowledgeable and does an awesome job. He does whatever it takes to get the job done.👍👍

Help their customers

We were having trouble with our 2004 Ford Explorer, which is brand new to us by 25 days, trying to shift into four wheel drive by itself. The shop we were told to go to that the warranty company said we had to use was giving us the run around about when they were available. So we thought to take it into AutoZone in North Vernon, IN to have them hook it up to the Diagnostic computer so we knew what was wrong since our warranty is about over. I called to see how long it takes to run the test so that I could help out my extremely busy husband and the guy that answered the phone said the computer will not read it because it is not a check engine light. But he knew exactly what was wrong and told me how to fix it ourselves over the phone. And it is free for us to do. Not only did he save us a ton of money, but he also saved us from having to take our new truck back when we did not want to, and we need to keep the vehicle really bad. Best customer service I have dealt with in a very long time!!

Great service and helpful staff.

Auto Zone is the only parts store to give firefighters a discount!

Only place Ill go when I need parts to repair my vehicles.

Had good servisegood prices discounts

Cant always get what you want but still my only auto store stop glad to own vehicles that dont need parts

The staff are very helpful

Cant get the he parts you want on the same day .they have to order it .

Great service...right parts

Very helpful customer service representative

Great help today

Friendly service, fairly knowledgeable staff!

Good parts and good prices.

Always here to help

The employees are very helpful.

Very good service & people

They even put my wiper blades on for me no charge.

Everything I needed

Only place I buy auto parts

Excellent customer service

All your auto part needs.

Great selection of in stock parts

It is so hard to get parts right.

Great customer service

Great selection

Took an hour and a half

Friendly helpful staff

In experienced staff

Very friendly staff!

Friendly, courteous, & helpful.

Love it

Kind and helpful