Pathetic place. 3 bad experiences out of 1 phone call and 2 different visits. 100% fail. I will never go there again which sucks because they are the closest boat place to me. They are not willing to help with much (perhaps they are understaffed?) they try and send you back home to some website they dont even own to look up part numbers and info. the website they send you to has better prices too, and they wont match the price. how stupid can they get sending you to a competitor to do their dirty work. The guy I talked to has very little knowledge about boats in general especially when it comes to mechanical and buying parts. I cant think of one thing I liked about the place. Definitely not their service. Not their knowledge. Not their inventory. Not their prices. Not their location.

If I could give their service department 0 stars I would. I took my boat down for diagnosis and minor repairs the first Saturday in June. I understand thats a busy time. They told me it would be a week before they would get to it. I said fine. When I didnt hear back I called to find out what was up. They said itd be another week. And, then another, and another... 4th of July weekend and Im going to pick it up and take it to another mechanic. If you want a mechanic to lie to you, never call you back, keep your boat for a month of prime boating season, and never even pull it into his shop to check it out, then this is the place for you. Will never set foot in there again.

The employees were very friendly and were able to answer all of my boating questions. Everyone I talked to was very knowledgable and fair.

I agree with the other two 1 star reviews. Really bad customer service. I was looked down on and treated as a stupid woman who doesnt know anything about boats. Very frustrating because they couldnt answer any of my questions correctly and acted like they wanted me to leave.