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Salt Lake Imports
750 S Redwood Rd, North Salt Lake, UT 84054, United States
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Salt Lake Imports
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Li
Review №1

I recently purchased my car on a trade in. I was overwhelmed with the amazing customer service I received. Both Brandon and Tyler are very knowledgeable about their inventory and about my trade. They worked hard to find me the best rate for my loan. The experience was hassle-free and I never felt any pressure. I felt that they had my best interest in mind and truly wanted to ensure that I was satisfied with my purchase. I look forward to driving my new car and find myself looking for reasons to run errands. I will never buy a car from another dealership.

He
Review №2

Important to note that this business is under new management within the past year.Everyone here is AWESOME! Tyler greeted us warmly and answered our initial questions with patience and kindness. Brandon was especially helpful with the car-buying process and dedicated to getting us the best financing we could get! He was extremely knowledgeable and made the process painless and seamless.We are very happy with our new electric car and our overall experience with Salt Lake Imports! We will definitely come here again as they offer a great selection of electric vehicles and the customer service is 10/10! *chef’s kiss*

Ch
Review №3

I purchased a vehicle from this dealership in July, my car’s main computer just quit and it’s astronomically expensive to fix to the point the car may be a total loss. I reached out to the dealership to see what my options were or what they would recommend me doing and didn’t hear anything back. I wasn’t expecting them to pay for it as I understand used cars are sold as is. I was however expecting someone to respond to my attempts in reaching out. I was very disappointed.

Da
Review №4

HIGHLY RECOMMEND!!! Brandon took excellent care of us! Most of our interactions were over the phone since I’m out of state. Even over the phone I could tell Brandon and his brother were genuine people looking to help me find a great deal on a new car. They are extremely kind and are not pushy whatsoever. I would love to come back in the future! Anyone looking for a great car with excellent customer service should find their way to this dealership! Thank you very much for a great car and wonderful experience!

Ja
Review №5

The easiest burning experience I have ever had. Brandon was very knowledgeable and wasn’t pushy. He gave me a great deal upfront and we didn’t have to go back and forth. He even delivered the car to my house. Highly recommended

Cl
Review №6

I was amazed with Tyler and Brandons kindness and care. Buying a car is no easy task, but sic imports made the experience painless. They were straightforward and genuine when answering the barrage of questions we had, and overall helped us reach a decision with no pressure applied. These guys went above and beyond their job descriptions to help me out, and I couldnt be happier with the outcome.Without a doubt I would recommend this place. They stand behind their work and I do too.

ma
Review №7

Salt lake imports took care of me and my purchasing of the vehicle from start to finish ty again

St
Review №8

Everyone there was so extremely helpful and had outstanding customer service. The used car I purchased had been deep cleaned by them so well it felt like a brand new car! They were quick and effective but took time to listen to any question or concerns I had. They were very open about any issues the vehicle may have and it didn’t even seem like I was talking to a car salesman (; very helpful and understanding people. Would HIGHLY recommend.

Al
Review №9

Excellent service! I would definitely purchase another vehicle from SLI. Brandon certainly made me feel comfortable for the entire process and in the end — I was glad that I selected his company. I flew in from WA state and would do it again. Straightforward, no pressure, presentation - even picked me up with the vehicle I was looking into from the airport! I highly recommend Salt Lake Imports!

Ma
Review №10

Im happy that I found my truck at Salt Lake Imports. Brandon sold me my Chevy Colorado, he did a great job answering all of my questions. Him and his brother(the buyer) were both helpful, friendly and genuine. What I appreciated most was a fair trade-in price for my old truck, and comfortability to discuss financing. Solid team of guys at this shop, I would highly recommend!

Ka
Review №11

Brandon is so personable and made this such an easy experience getting a new car! We live in Colorado and Brandon helped us handle everything over the phone so we could drive to Utah and pick it up our new car! This place is amazing and deserves 5+ stars ⭐️ Thank you guys and we will be back!

Al
Review №12

Awesome experience, they were straight up with me, did not pressure, and were very helpful

Do
Review №13

We had a wonderful experience and would definitely work with them again.

Ky
Review №14

6 stars if it let me. I wanted to detail my truck before it sold. I called 5 detailers and Scott was the first one who answered. What he quoted me v.s. the work done was two very different things. He went well above and beyond what we had originally discussed and the truck looks better than the day I drove it off the lot. Honest guys who stand behind their word and get the job done quickly. You cant ask for much more than that!I already referred a coworker to him.

St
Review №15

Awesome place to buy a car! The new owners are great and more than took care of me. I would go back for sure. They specialize in electric vehicles, I went to three other dealerships and they by far had the best car and service.

Me
Review №16

Great dealership! Tyler and Brandon are knowledgeable, friendly and not pushy.

Ma
Review №17

Very friendly and very helpful!! Glad we chose salt lake imports!

Ry
Review №18

Best car buying experience ever. We just bought a dream car from them. They made us feel super comfortable and helped us get what we wanted. They are our go to first choice dealership from now on. Ignore negative reviews because those were the previous owners and Brandon and Tyler are great, super honest.

Br
Review №19

These guys were an absoulte pleasure to work with. They were honest, upfront, and very helpful. None of the typical car saleman pressure and nonsense. Just down to earth, realistic, good guys.10 out of 10 recommend for your next car purchase.

As
Review №20

I’ve been meaning to post this review for a month or so now and I’m just now getting around to it! Definitely go to this dealership! I bought a 2019 RAV4 Hybrid XSE and absolutely love it every time I go on a drive! I worked with Brandon and he was so kind and really informed me on the vehicle he had to offer vs the vehicle I was so incredibly close to signing on! He looked up the vins and we thoroughly discussed each vehicle. He even went as far as bringing me the car, 45 mins away, so that I could test drive it! We ended up signing for it right there with no pressure from Brandon at all. It was in perfect condition and still is! I couldn’t be happier with their service and attention to detail. Definitely go here! These new owners are the bee’s knees and you won’t be disappointed! :)

Ja
Review №21

I purchased a car from them and its still running great, so Id say they do good work on their cars.

Ja
Review №22

Not one, but two lovely Toyota LC100’s !! Love you Chris and Johnna 😊 5 yrs out and only minor maintenance.....love your inventory, I’m always checking it out as I pass by there everyday. Is there a unicorn late model Tundra out there from Cali 🧐

Ja
Review №23

We bought a Fiat 500e from them a couple of months ago. They have great no-nonsense pricing. They offer warranties and great customer support. If you are looking for a well-priced used electric car or plug-in hybrid THIS IS THE PLACE -- they keep the lot stocked. They also have EVSEs for use in a pinch.

Ja
Review №24

Just wanted to say my wife and I are very happy with the whole process and to give a special thank you to Chris. She worked tirelessly to get us the car we wanted and was great to work with. This is a different car buying experience than what we were used to compared to a big dealership. We really felt like they cared. Without a question we will get our next car here.

Sh
Review №25

I don’t know if this business cares about the quality or condition of the cars they are selling. Maybe my case was an exception, but I bought a car from them and they said the rear brakes had been replaced. Okay, but the front brake pads were completely gone. I didn’t learn about this until about a few weeks after I bought the car when I took my car to a shop because the brakes started making a crazy noise. The buying process was fine, but that seems unsafe and disrespectful to knowingly sell a vehicle with something wrong like that. I can see that being potentially forgivable if a private party was just ignorant of the condition of the car, but for a dealership to do this, it feels ethically unacceptable.

Be
Review №26

Absolutely fantastic! What a refreshing experience! I love working with Johnna and Chris. I have had my car detailed several times as well as referred friends and family to do the same. Everyone has really enjoyed how new their car looks and feels after they get it back. There really is nothing like a detail from Salt Lake Imports!

Ja
Review №27

Best dealership techs, owners and lenders that I have worked with, hands down.

Co
Review №28

I had a fantastic experience, Johnna and Chris bent over backwards to get me into my new car. They made sure everything was in my best interest. They were honest, which is obviously uncommon in the dealership industry.I am beyond satisfied with my experience and will happily return next time I am in need for a new car.I highly recommend them to anyone.

Jo
Review №29

I have worked with Salt Lake Imports and trust Johnna the owner there. They do so much more than just selling a car. Ive been there to get vehicles detailed....theyre awesome. Ive been there to check vehicles I wanted to buy from other places...a must. Ive also had them search and find vehicles that I was looking for. Great people, that do All that they can to take care of their customers.

Ab
Review №30

I have worked with the owner of Salt Lake Imports many times. She is very knowledgeable and caring about what she does. The products and services that she offers are amazing. She has an amazing staff that takes care of your every need and they listen to what you are looking for. I would always feel comfortable doing business with this business.. Two thumbs up for sure!!!!

Ch
Review №31

Salt Lake Imports has been helpful to our family in many ways. Weve used their detailing service multiple times, and it is AMAZING. After the detail, my wife seriously thought we had a new car! We also used them for their car locator service, which is perfect if you are looking for a specific make and model. They will find it for you! Their cars are very high quality and I trust them completely.

Br
Review №32

As that Im a car dealer myself, I understand that some dealers are straight up and others are shady. Having been in the business for over twenty years at Auto Gallery in Woods Cross, I have to give Chris and Johnna a five star rating for their level of professionalism. Its a bit of fresh air to have someone in the same industry treat their competitor with trust, respect and honesty. Thank you Salt Lake imports for proving that a person can still be honest and deal with integrity in the car business.

co
Review №33

Fantastic Inventory! Great Service! True Professionals! I wouldnt buy a car anywhere else.

Ty
Review №34

My wife and I were in the market for a new, more suitable family car. After narrowing down our options, Chris went to town looking for our perfect car. While we werent in any rush, we found our car and were ready to take it home in a little over a week! You cant beat their first class service. Even the closing was quick and painless. Honestly, this was by far the most enjoyable car buying experience that we have ever had. Salt Lake Imports was a pleasure to work with! Chris and Johnna are literally a treasure trove of knowledge and experience! We couldnt have asked for better people to work with. We would highly recommend them to anyone!

Do
Review №35

A well established and trust worthy car dealership. Lets be honest, no one likes buying cars, its a stressful process. It helps to work with people who are respective and respectful of the customers concerns. I worked with this dealership for about 2 weeks before I bought from them. Kris was fantastic to work with. She was responsive and accommodating. They made the experience as pleasant as it could be. So far the vehicle has been great. I have had no surprises. I would do business with them again.

Ge
Review №36

Such a great experience working with Johnna! She was patient and willing to go out of state to find me a super deal on what we were looking for. Cant recommend anyone else if youre in the market for a car.

Al
Review №37

The best place to buy a used car. They were very considerate of my time and were the exact opposite of the typical pushy sales. I went to 4 places to test drive cars, and this place was by far the best. These guys deserve your business.

Ev
Review №38

My daughter bought her very first car at Salt Lake Imports and it was the very best experience any 21 year old could have had..I believe for a car situation! She was SO proud of her self and we loved working with Johnna. Hands down, this is a duplicatable experience only to be had at Salt Lake Imports. They make you feel like family..not to mention that Johnna searched high and low for my daughters car!!

Br
Review №39

Salt Lake Imports is more than just a used car dealer! Johnna and Chris have been so great to work with! Weve had them detail our cars and they have looked brand new! So many others when they detail a car it seems to be merely a wash and a wipe down, but SL Imports does it the right way! They have a great casual environment where you feel at home!

Br
Review №40

This place is the real deal! If you want a friendly, professional, and EXCEPTIONAL car buying experience, you’ll find it here! Their pricing is super competitive and they have the best selection BY FAR. The owners are super knowledgeable, my salesman Jeff Krause is a pro. He knew the EXACT car for my work and lifestyle. The best part was Gandolf, their Corgi, what a charmer!! He definitely helped seal the deal!! Financing was easy, the extended warranty is a quality product and I’m getting the clear bra applied this week. The vehicle I purchased is PRISTINE. **This is a well-deserved “Best-in-State” company** Their location is also super convenient!!

Ja
Review №41

I am so glad I have my new car! It is just what I told Salt Lake Imports I wanted. I used to think I had to go to the dealer and choose from the selection there. I know now that I can tell them exactly what I want and they will get it for me. They did a great job checking the history and reviewing the car to make sure I got the best! Thanks!!!

Pa
Review №42

They fail to disclose major issues with vehicles they advertise. For example, recently they auctioned via eBay a 1979 Mercedes 300SD. They did not disclose the fact that the car had no heating system or functioning air conditioning just to name a few. They represented this as a great car. I have a complete print out of the auction page as well as a copy of their mechanics list of problems. Oddly none of those made it into the description on the auction. You may find my review on their Facebook Page where I posted some pics of these items.I fully expect Chris to post a completely fabricated response to this review. If you read her very snarky comments on others who’ve left bad reviews you’ll quickly understand the type of person you’re dealing with.They will be nice right up to the point something goes wrong and they get caught. Thankfully I ended up NOT being one of their victims, I hope you’ll be able to say the same.

Br
Review №43

Great experience. No hassle or pressure sales. Definitely will recommend to friends and family.

Ta
Review №44

Best place EVER to buy a car. No hassle pricing, easy purchase.

Bl
Review №45

These guys are super friendly, but will take advantage of you if you aren’t careful. I was unfortunate to get bamboozled twice by these guys and lost about $10,000. I’m sure they’ll argue that it was very clear what I was doing. But I was told that I’d “be stupid not to take the deal.” And that I would be getting a refund of $4,300 which ended up only being $2,300. I honestly hate to give a negative review, but I just feel completely betrayed by this company.

Cl
Review №46

Salt Lake Imports is an awesome car dealer! I have always had a great experience, Johnna is super nice. I also took my brothers car over to be detailed before he got married and it was perfect! Thanks!

Va
Review №47

Johnna helped me get into my first car 2 1/2 years ago. Though this review is quite delayed, it doesnt change the fact that I had a great experience. I told her what I was looking for which didnt make many options available to choose from. Johnna worked her magic however and found exactly what I was looking for within the my price range. When I got the car, it was in pristine condition and was impeccably clean. The purchasing process was easy and I still love my car after 2 1/2 years.

er
Review №48

This was a wonderful car buying experience. I had seen a posting for a 2014 Hyundai Tuscon while waiting at the terminal in the SLC airport. I had planned on buying a car a week later, after I returned from my trip, and was just browsing. However upon seeing this car, I knew it was the one and immediately called. Johnna bent the rules and made every possible effort to keep the vehicle for me till I came back. However, due to my own technological short comings (you cant buy a car through your cell phone just yet, still need at least a computer for that) and being out of the country, I was forced to wait and hope the car was not sold before returning. They said they would pick me up from the airport, regardless of if I bought the car or not. And lo and behold, they picked me up in my new car. It was exactly as described online. They were very patient with me after I got my ducks in a row from a 16 hour trip. All in all, it was a great car buying experience with amazing customer service.

St
Review №49

Johnna at Salt Lake Imports, helped my wife and I buy a new Mini Cooper, the funny thing is, that we werent looking for a Mini, but as Johnna talked to us about what we wanted out of a car and as we test drove Porsche Cayenne, Lexus, Mercedes Etc. We were surprised at how much fun the Mini was to drive. We ended up trading in our BMW X5 and My Wife loves her Mini. In fact I tried to talk her into trading in her car the other day for a Mercedes GL450, but she loves her Mini. I want to Thank Johnna for taking the time to help us find the right car. Thanks Sterling

Le
Review №50

Chris and Johnna run a first class dealership. We have used them to help us sell our vehicles and sent many other friends to them to purchase quality pre owned vehicles. I have been in sales over 20 years and have been impressed that they always treat their clients like family. I wouldnt hesitate to refer them to anyone who wants a great car buying experience and fair deal.

Je
Review №51

Amazing place! First class inventory. And they have a company Corgi!

Tr
Review №52

I have an older suburban that was in desperate need of a full detail as its abused by 5 children. So glad I found out Salt Lake Imports offers this service. One word - AMAZING!!! Best detail Ive ever had done!! There wasnt a single spot of the car that didnt shine. 100% complete inside and out. Thank you!!

ch
Review №53

Let me start off by saying that I LOVE the Mini I recently purchased from Salt Lake Imports! I had a great buying experience and felt confident in the purchase because it came with a warranty.After taking my Mini to the Mini dealership, a small issue was discovered so I immediately called SL Imports to discuss options. I wont lie, I was expecting a battle about having the issue fixed, but Johnna honored the warranty and paid for the Mini dealer to fix the problem.Integrity is difficult to come by these days (especially when it comes to used car dealers), but after working with these people, I would not only recommend them to everyone, but I guarantee I will return when its time for another car!You have made me a believer!

Ry
Review №54

Ive worked with SLI on a professional level for a number of years, Ive always been treated with respect. The dealership is welcoming and clean. The staff is very knowledgeable and polite.

Je
Review №55

I have worked with Salt Lake Imports and trust Johnna the owner there. They do so much more than just selling a car. Ive been there to get vehicles detailed....theyre awesome.

cc
Review №56

Tried to purchase a car, but was turned off by the poor attitude of the employees, especially Corky. Hopefully you can find your dream car elsewhere, I know I did.

Hi
Review №57

We had a great experience trading in our old car and buying a new one. Such a professional atmosphere with fair prices! I would recommend Salt Lake Imports to everyone I know.

Ka
Review №58

I am so pleased with Salt Lake Imports friendly and knowledgeable staff, and their excellent service. Thank you so much for all the help! You truly go the extra mile, and I appreciate it so much. Im telling my friends that this is where they need to go.

Mc
Review №59

Quick, easy, fun process (love those ladies). High quality, clean cars. Competitive pricing. Adorable dog.

St
Review №60

Great experience. No haggle pricing. Less then 30 min. And done.

Wi
Review №61

I have known the owners of Salt Lake Imports for over 3 years and I have found them to be honest and of the highest integrity in all that they do. I would never hesitate to refer someone to them because I know they will get the up most attention and care during the buying process of their new vehicle.

Mi
Review №62

I bought a Mercedes SLK230 about 7 years ago and it was a great transaction. So when I had an SL600 to sell, I was happy to bring it here for consignment. I was impressed with their concern to thoroughly go through my car to make sure it was up to their standards before offering it. Very professional to deal with. I would not hesitate to buy here again.

Cl
Review №63

I have been in and around the car industry having sold cars at one point then owned a auto transport business I have dealt with and seen the operations of hundreds of dealers and Salt Lake Imports if by far one of the best!! I purchased a 2002 Tacoma from them for my sons 18th birthday and Jhonna and Dave and the entire staff went above and beyond to make my sons birthday a very special and awesome day for him!! One that he will NEVER forget!! Salt Lake Imports is in a class of its own. They are not in anyway shape or form a car dealer they are in my opinion a first class establishment that welcomes you with open arms and treats you like family and they just so happen to sell cars :-).....if your in the market for a great, honest, exceptional deal on a very high quality and exceptional car, truck or SUV please go see them!! You will not be disappointed. If they dont have it, they will get it!! Thank you again for the awesome day and experience!!

Ja
Review №64

Corky and Jeff were great to work with. This is our 2nd car through SL Imports and the experience has been great every time. Thanks guys!

Sc
Review №65

This dealership is a pleasure to deal with. They do great details too. I have since bought gift certificates for an auto detail for a friend.

Vi
Review №66

I have done business with Johnna & Chris for over 5 years. I love how clean the dealership is. They are honest & dependable dealership.

Ry
Review №67

I had my car detailed at Salt Lake Imports and they did a fantastic job! I will definitely go back.

Da
Review №68

I bought a SC 2002 lexus convertible at the end of March, before I bought it I asked them what the strong gaslike smell coming from the engine was, they told me it was the residue of the cleaning agent from steam cleaning the car..Wrong! I asked them why was the air conditioner not giving off cold air. They said they sent it to Big O Tire to fix it...Wrong! They told me that the brakes were still very good at 8 32..Wrong! I have only driven this car for 2,000 miles, I had to get brakes, 3 32 on all pads $552, a new compressor for the Air Conditioner, not working..$850, new fuel regulator..$150..New timing belt ..$1,000...Valve gaskets.....$360. Also 3,000 miles later, bought 4 new tires, $500, Power-steering pump is broken, $800, need new shocks, etc....What a nightmare! ..Do not trust these people..

pa
Review №69

I have purchased 3 vehicles from Johhna and Chris. I always feel respected, I feel that I have always been treated fairly! Love these guys!

Di
Review №70

We use Salt Lake imports all the time for details. They are always top notch and professional. Wouldnt hesitate to recommend them to my friends and family.

Ja
Review №71

I pulled into this place this afternoon because we needed to change drivers. It just happened to be a convenient parking lot to do so. We were there all of two minutes. As we were pulling out, some salesman approached the car and ordered us not to park there to change drivers again. The reason he stated was because he nearly hit us while he was moving a car. My first concern is that he doesnt look where hes going while hes driving, something any licensed driver should know they must do. Above all, I was appalled that he would treat a potential customer like that. I would never buy a car or do business of any kind with this or any enterprise who employs someone who is this rude to anyone. He needs to learn how to treat people and run an organization that is inviting to would-be buyers.

La
Review №72

I got my car cleaned and detailed. It feels brand new! Great service!!

R
Review №73

Chris and staff took care of us the moment we drove onto the lot. We had our eye on three vehicles at SL imports, drove two, purchased one, and we are still smiling as we drive this great car. SL Imports is a bit tricky to find, but worth a visit. They seem to consitently have quality inventory. They provide low pressure friendly and professional service.

Ja
Review №74

Tried to buy a car here, but they tried to charge me thousands extra.

Al
Review №75

This is the first time in my 32 years every writing a review for any product or service and unfortunately it is not a pleasant experience to say the least. Writing this I expect a swift and contradictory response from the owners down playing and accusing my account as false, but thats OK this is for future buyers as I wish I would have been informed before spending my hard earned money with them.I dont have vindictive or negative cell in my body but this experience has been something like out of a nightmare to be honest. I have worked over 10 years in a customer support capacity with middle class clients to multi million clients so I understand how people are supposed to be treated and this company has been one of the most difficult experiences I have had in a long time.We purchased our car 6 weeks ago and were the perfect customers...put 1/4 in cash and the other 1/4 immediately after in check. Did not hassle or negotiate. In and out and they got their money with no issue.Within a day driving we noticed irregularity with the electronic locks and child lock was broken. We asked them if they knew anything and response was you have a factory warranty and they will do a better job than us so go there ok...fair enough...we took it to Tim Dahl Nissan (EXCEPTIONAL SERVICE) even though it wasnt their car they were amazing to work with. They find out there was an after market GPS installed that was affecting the entire computer system. They called SL Imports and they had NO idea what it is or why is there??? Dont inspections catch aftermarket modifications...such as GPS tracking systems!! We had them fix it with hundreds out of pocket for a new car very disappointing! This all at a time where my wife was 9 months pregnant and I literally had to leave hospital to deal with car mechanics so I could get my newborn home safely.I personally called SL imports 3-4 and owners were never available and never received a single call back. Actually never received any call backs for unrelated questions but hey money was in their bank so that is their style of business. Fast forward we sent them invoice for charges on electric system we paid for out of pocket and that turned into a spectacle of aggressive, abrasive and completely unprofessional etiquette...all over a couple hundred dollars. To the point where they offered to pay less than half our expense if we sign an agreement to basically shut our mouths...keep your money because the truth for future buyers is more important. I am still shocked at the incredibly insensitive and retaliatory way they address customer grievances...even when you read other unsatisfied reviews they attack back and take zero accountability. It is a shame...I write this to help future buyers and only for that reason.

Ro
Review №76

Horrible! Do NOT buy a car from here. Arrogant, rude, completely unprofessional and disappointed for even purchasing a car from these people.1. They sold me a convertible VW Beetle with a broken top and told me they would assist in getting it fixed and then never would return my call. VW told me its $875 to fix and the owners response was Im not cutting you a check or anything maybe I can get you parts at my cost. I didnt ask for a hand out, I want the vehicle I purchased to be functional and the integrity of the top to be intact. VW said it was obviously tampered with.2. The car did not have a tire changing kit but has special lug nuts so I was screwed when my car got a flat tire. Oh and VW informed me the tires on my car were recalled tires. - their response at Salt lake imports was well how in the heck would we know that, like we have time to look that up when its inspected. I definitely felt safe with that smart response!3. The owner has a smart mouth and would interrupt me are you finished now when I was expressing concerns about selling me a convertible with a broken topHorrible horrible horrible! They deserve to just be out of business. It was like buying a car in the 1980s with zero trust and accountability! Look elsewhere!

Na
Review №77

I recently purchased a Mercedes Benz E350 from Salt Lake Imports and had the most incredible experience buying the car, and absolutely love the purchase I made.I worked with both Johnna and Kamran on my purchase and they are both knowledgable, professional, and extremely helpful. I came to the dealership because of their reputation and they lived up to everything I hard heard.When I came in I didnt have a specific car in mind, I just knew what I wanted from a car, but not what make or model would get me that specifically. Johnna listened to me and asked me thoughtful and helpful questions. Ultimately, she suggested that she felt she had the exact car to fit my needs, which Im sure is something all sales people attempt to say, but she really nailed it and I couldnt be happier. I have always loved Mercedes but didnt think I could afford, that might have been true at another dealer, but not at Salt Lake Imports. The car was beautiful, very well maintained, and their asking price was unreal. They are a no-pressure, no-hassel, and no-haggle dealership. They ask for the fair price from the beginning, not the price that then you need to play the game with them about for the next two hours. They ran all of the reports I wanted without me asking: the blue book, the CarFax, everything to show that I was getting an amazing deal on a quality vehicle.They even gave me a smoking deal on detailing my current car and running a CarFax report on that for me as well so that I my current car would be ready for resale immediately. They have gone up and above and not only gave me exactly what I was looking for and am thrilled with, but also an experience that made purchasing the car an extremely positive experience.Haters are going to hate (with negative reviews), but when it comes to purchasing a vehicle, Salt Lake Imports was a complete home-run in my book.

Ch
Review №78

Horrible dealer . Nightmare customer service. Theyll take your money and then poof- they became aggressive and impossible to work with (see below)on problems within 24 hours we were finding. And denying verbal promises made SOGet everything in writing .Plan to be in the repair shop because they do not inspect as they should before selling cars and then will treat you like garbage.I hope this and the other honest (not bought- yes they tried after a fight) reviews give the heavy and necessary warning to potential customers .Luckily we have a factory warranty with the car we bought... Didnt protect us from being treated horribly unfortunately.You can clearly see below that we tried to make an agreement which they did not honor and tried to get us to sign away any future responsibility on this vehicle in exchange for a good review they DID not earn.I can blast out their emails as well but the fact is -An unhappy customer should always be met with tolerance and respect not lies and retaliation.Good luck sleeping at night with your terrible etiquette business style.Beware! Beware!

Tr
Review №79

Quality cars and quality service.

Sc
Review №80

Excellent inventory selection

na
Review №81

Great cars

Je
Review №82

Good

Information
31 Photos
82 Comments
4.4 Rating
  • Address:750 S Redwood Rd, North Salt Lake, UT 84054, United States
  • Site:https://saltlakeimports.com/used-cars-salt-lake-city-ut
  • Phone:+1 801-355-2700
Categories
  • Auto repair shop
  • Used car dealer
Working hours
  • Monday:Closed
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–6PM
  • Sunday:Closed
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