I dont even know whete to begin. Sean, Jason ( the mechanic)and tylor are all true professional people. Never had to fix the same thing twice. Never had to call more then once. They will shoot it to you stright and do exactly what they say tbey are gonna do.Ill never take my car or truck anywhere else in utah. Thanks Master Muffler for being great at you do.
I wish I could leave a good review, because it seems like there are many and I’ve had one good experience with this place before, but the last 5 days have been a complete joke and waste of my time. They don’t call to update you, even after a whole day of them having your car, we had to call before they closed. I dropped it off Thursday morning and they sent it home Friday evening saying they didn’t know what was wrong and that it was starting fine for them. On Saturday I got stuck at the store because it wouldn’t start. I had to pay $100 to have it towed back to master muffler where it then had to sit for the rest of the weekend. They had my car for 5 days and it wasn’t until the last day that they were finally able to tell me what they thought was wrong, but told me the day before, that they had already checked this and said it was fine, and then wanted almost $700 to fix it. I’m hoping it was just an off week for them, and I don’t think I would be so upset if there had been more communication on their end. Sean, however, is super great and very kind, I wish we were able to just deal with him and not the others guys!
I came for a second opinion after being told that it was an urgent matter of safety to replace 7 different parts at a cost of well over $2000. Sean told me told me that none of those were critical, and a couple of them were not even necessary. He also identified a couple of other things other things that can be done down the road and fixed my tire! Its not often I trust a mechanic, but I trust this one.
My car had been leaking oil pretty badly, I took it into Master Mufflers, thinking and expecting a a hefty bill to fix the leak. They called me the next day and told me that a cap was lose from my last oil change, and all they needed to do was tighten it and there wouldn’t be a charge. They could have easily told me some repairs had been done and charged me 500$ or so, I wouldn’t have known the difference and would have paid it and been happy to have the issue fixed. When taking your car into the shop you need someone you can trust and these guys have earned my trust and will continue to use them!
Highly recommend, came in to have a exhaust hanger welded back on, small 15-30 min job, not only did they fit me in without an appointment but when I went to pay they told me not to worry about it and have a nice day. Cool people, God bless
These guys are awesome! Sean is great to work with! They have done custom exhaust work on 2 of my cars and I will continue to send them all the business that I can! Highly recommended!
Great service. Shawn did a phenomenal job at explaining what was wrong with the vehicle and what needed immediate repairs. Great price. Would recommend their service to anyone. Thank you Master Muffler!
Shawn and his guys always take care of me and do great work with fair pricing. I take my car to master muffler for anything I can’t/don’t want to do myself (usually just emissions, exhaust work, and alignments). Since I do most of my work myself I have a hard time trusting shops but I know master muffler always takes great care of my vehicles.
These guys are amazing! First they went trough the trouble of explaining to me why my car was acting up, then told me all the steps they were going to take to fix it. A lot of places just take your car and do who knows what to it and then give you the bill without explanation. Then it turns out it wasn’t really a problem, it was a user error 😂 but they were super nice and told me what I was doing wrong and didn’t even charge me for it. I will go back any time I need my car taken care of. 12/10 would recommend!!!
My car & I have been to this location more than once now and every time has been phenomenal. Not only do they give incredibly fair pricing, but they’ll also give you a heads up on what to expect, even if you’re car illiterate like I am. As a girl who knows nothing, it’s never easy to find honest mechanics and here they’re honest, reliable, flexible, and all around willing to go above and beyond to help. If given the choice, I’ll never take my car elsewhere.
Absolutely amazing service. Respectful and knowledgeable, and not looking to upsell you on stuff you dont need!
I’ve had my car for over three years I’ve taken it every year to a different place to find out how to get the air conditioner working. I saw a commercial saying $80 for Master muffler, I took my car in to the place in North Salt Lake City they did it within a few hours it is working wonderful love the place now unexpected charges.
Needed some exhaust work done on my Lexus and these guys knocked it out of the park! Go see Bryce hes super helpful!
I was doing some custom work for a client on a Corvette. I had taken the car to Rays muffler in Bountiful, dropping it off at 8:30am. To start, they seemed put out with what I was asking them to do. Anyway, at 4pm they called me to tall me that what I wanted done was impossible and that I would have to buy different mufflers to make it work. I took the vehicle and went directly to Master Muffler. I spoke with Shawn and he said, lets get it up on a rack and Ill tell you if we can do it or not. Within 5 minutes I had shown them what I wanted and they got to work. Less than an hour late it was finished and looked Awesome!! These guys are the best and I will not go anywhere else. Thanks!!!
Shawn and Jake are awesome! I was on my way from CA to MT for the holidays and as I went to get off the highway to get gas I noticed I had to press my brakes all the way to the floor to stop (yikes). I stumbled here by chance and they were clearly busy but they made time to get my punctured brake line replaced and get us back on the road so we could get to MT that day. This level of service is not common anymore and I cannot recommend these guys enough!!
I came down to Master muffler to get a whole new exhaust kit on my car. The guys here did a really good job. Shawn explain to me how they were going to take my old kit off and install the new one. The exhaust kit looks and sounds very nice thanks guys
Go here you’ll be happy. As a dealer I am in here a few times a week. These guys are thorough and fair. They’re more than mufflers I am taking a Subaru there for a clutch. And they stand behind their work. If you ask for “complimentary check list” they’ll do that for free and if any further diagnostics needed they’ll tell you first. It’s like a physical for your car. They will also tell you what needs done now and what is coming down the road. Tell them the ol man mentioned them.
I had a extremely messed up break that could’ve completely put my car out of commission and they were very transparent on what the problem was and how much everything was gonna cost and got it done before their deadline. btw their brownies are amazing!
Shawn was so helpful and so pleasant, he was straight up about exactly what I needed done and the priority of what should be done first. I was able to get such a fair deal that I was able to get all of the work completed in one day. Bryce even gave me a ride home while I was waiting for the work to be done. Shout out to Shawn and Bryce for giving me the best experience possible and the best experience I could ever imagine
These guys are great ! Very professional and get the job done on time ! They will even give you a courtesy call the next day to insure everything is ok with the install.The service manager is top notch and will make your rig sound AWESOME !I will definitely be a returning customer in the future !!!
I brought in a car that had been neglected and was long over due for some serious work! Shawn was incredible to work with. He performed an estimate and explained everything to me. We came up with a plan and the work was completed quickly and efficiently. I would bring another car here, one that just need routine maintenance or once that is in bad shape! They make you feel so important and they do a thorough job!
They have been so good to work with.
I brought my car in yesterday because the “maintenance required” light came on my dashboard. They originally assumed it would need an oil change, but they inspected everything and told me everything looked great! All they did was reset my system and the maintenance required light went away. They said I still had about 1,000 miles left with my current oil and they didn’t want me to spend money to get an oil change when it wasn’t needed. Such honesty!!! Most people would have just changed it and charged me anyway. I really appreciate them and their amazing customer service. I didn’t catch the name of the man helping me, but he was so kind!! I will definitely bring my car back here.
We went in for a simple emissions but ended up having them do some other work done. That opened up a big ole can of worms. We felt like we were being screwed over. But the owned it. Explained it all and worked WITH us. Took care of us and treated like humans. Went above and beyond. If I could id bake them 5 doz cookies. Customer for life!!!
These guys are great. Ive gone there several times over the last 6 months and never feel Ive been ripped off. Ive gone there several times and said I think I need A. When I come back to pick up my car, Shawn patiently explains that either I didnt need A at all or I needed B (which was cheaper than A). Theyve been very easy to work with and the work has been good quality at a reasonable price.
Thanks Shawn for helping us with our battery this morning! 9/11/2020 Will definitely return for future work on any of our vehicles!
Great people and great service!! Always friendly and helpful when I need help/repairs! I live close to campus at The U, but since their service is so good I always choose these guys rather than using one closer to where I live! Their professional and honest work is why these guys stand out! Would highly recommend this shop!! :)
These guys are the best and most honest mechanics I have ever had!! And I dont say that lightly, especially being a female and bad experiences in the past. They are 100% worth taking your car to. Love them!!
We. Love. This mechanic. Weve lived in the area a few years now and have gone to Master Muffler for all our vehicle needs, and theyve always been amazing. The staff is unbelievably friendly, and theyre real with you-- never trying to up-sell you or tell you something is broken when it isnt. They even remember who we are, even though weve only gone in a handful of times! I think this Master Muffler is something that will keep us in the Bountiful area for a long time, because its so hard to find a quality mechanic with great prices and amazing service. Please give them your business, you wont be disappointed.
These guys deserve more than 5 stars. I have been bringing my cars here for a few years. There has been a lot of good reviews here and I agree with all of them. There is something special about all the guys working here . They work really well together. They have exceeded my expectations every time I visit. They are honest, upfront with costs and very very reasonable, and proud of every job they do. The quality of work is second to none. I found these guys when I lived in Bountiful, but now that I live in Kaysville I still come down because I trust them. I recommend them to anyone for all car care.
If you need honest friendly repair these are your people. Bryce was very knowledgeable and answered all my questions and concerns. They didn’t try to get to me have random things fixed that didn’t need to be. I am so happy i found a place i can drop my vehicle off and not have to worry if I’m being scammed.
***update***The vehicle was purchased. Thanks for your concern on that! However, the vehicle inspected, is fine. If it were in such dangerous condition, it wouldn’t drive properly. Every good business owner knows that selling something in such bad condition is simply bad business for everyone. The business would fail. Your opinion on the car was surprisingly wrong. I just wanted to warn people of how off Master Muffler can be, certified or not.Thanks for your reply! Have a good weekend also!This place is a joke. The mechanics dont know what theyre talking about when it comes to cars. I had a vehicle inspected to make sure that there arent any engine leaks nor engine damage. After the inspection, according to them, the vehicle had tires that are too big and unsafe. Frame damage was so bad that the vehicle is also unsafe to drive. Alignment was completely off that it made the vehicle unsafe to drive as well.The vehicle is perfectly fine, alignment was done correctly, and theres no frame damage. The vehicle IS safe to drive. It passed safety emissions & inspections and was properly repaired. I went on a road trip to Yellowstone and I had zero issues with this unsafe and dangerous car of mine!I wouldnt recommend this place for inspections. Theyre just another retail store prepared to sell you things, but they arent experienced mechanics. They just babble things to make themselves sound knowledgeable.
Im sorry to say that Google will only allow me to give 5 stars they deserve a lot more. Master muffler has service my motor home and my car. With no surprises they did exactly what they Said they were going to do and gave me a fair price that I was happy about. This company is into repeat business not just a one time fix it shop.
Great service, reasonable pricing and very efficient. Theyre always on time (or early) and Ive never been hit with hidden charges.When theyve worked on odd problems, theyve been nothing but flat out honest about the possibilities, good and bad - and deal with it through plain common sense and reason.In a world of shady car mechanics, these folks are a fantastic breath of fresh air.
These guys are always effective, efficient, honest, and fair. I feel confident in referring them to any family or friends and know they would take good care of them. They have fixed my car problems and even told me things that could arise in the future but are not necessary to fix now. I appreciate when I get fair and honest feedback about my car. Thanks guys for taking fixing and taking great care of my car.
What an excellent experience! I took my Subaru in for a new cat converter, and Shawn was so friendly and helpful. He helped me understand what was going on and was honest about what needed to be fixed and what could wait a couple of months. They were VERY fast, and kept in close contact with us about what was going on, prices, and timelines. I will definitely be taking my car here for all my engine needs!
This place is a hidden gem. One of the last honest mechanics left. Shaun and crew are more concerned about having long term satisfied customers than making a quick buck. They have proved this time and time again. I own 6 cars and take all my work here. Ill probably regret writing this review because it just means they will get more busy than they are now and will have less time to work on my cars.
There are no perfect service providers, only those who are measured by their abilities to be appropriately reactive, and hopefully to be proactive. Master muffler performed a 100,000 mile service on our car a few months back. Unfortunately, their service technician damaged the vehicles engine significantly, which caused a leak to terminate our alternator. Further, we had moved out of state when these issues arose. What makes it worse is that the auto shop we took the vehicle to you to address the issue made the corrections without allowing master muffler to leverage the warranty if that was associated with the 100,000 mile service. Although master muffler could have stood by the fact that the warranty had been considered void, given the work has been performed by another on the repairs, but they seem to care about the customer experience enough that they appropriately reimbursed us for the repairs. The only reason why I’m not giving five stars here, is because the process for reimbursement took weeks, and rendered our vehicle on usable and during the Time we were negotiating between master muffler and the local service provider. IN ESSENCE, I would recommend hiring master muffler, if nothing more for peace of mind.
Update: these guys. Come on!! They surprised me again the other day with a phone call after a visit to their shop to apologize for a misunderstanding. Once again...who does that??!! The world would be a better place if we all did!I dont usually leave reviews, but the shop managers at this store are so awesome, I wanted to support them with some kind words! I have used them three times now, and two of the three times they have resolved the problem, and told me a repair was unnecessary at this point. Who does that?! Their business model appears to be honesty, kindness, and fair prices. Sold! Ill be a customer for life with service like this.
I was so impressed! Honest, cheerful employees, and quality service. I called earlier in the morning to set an appointment to get brakes and rotors done, and they got me right in. As I waited for the work to be done I had the chance to observe for about an hour and a half, and I cannot say enough good things about what I saw! The office and waiting area was clean and comfortable, but what really stood out to me was the exceptional customer service provided to each and every customer. They were quite busy, with many people coming in and quite a few phone calls as well, but instead of being rushed and short with people, Jay was gracious and cheerful the entire time, and made each person feel important.They are not out to gouge on price or upsell either, they are straightforward and honest. A woman came in to have something looked at on her road trip from AZ to WA, and when he told her that there was no cost for the inspection since no work needed to be done, she was stunned and I thought she was going to cry, it just meant so much to her.If you want to take your vehicle to a shop that is honest and cares about the work that they are doing, go here! I will definitely be bringing all of my business here in the future.
Excellent service. Sean was very helpful at educating us on what was wrong with our car, and didnt pressure us into fixing it then and there. They were able to replace the catalytic converter on our 2008 Subaru Outback, which is notoriously tricky to do. We will absolutely take our business to this specific master muffler again.
I recently bought two catalytic converter online but, one of the catalytic converter did not fit on my 2001 Mazda Tribute because of the way the weld the seems together block my CV axle from going back on. They were able to fix the issue for me with in 5 mins. Great weld job by Mark as well AMAZING customer service. Highly recommend people to their car here.
Shawn goes above and beyond to make sure you get the right service at the best possible price. They are honest and they will go out of their way to make sure youre satisfied. Jay is a smart mechanic and pays attention to detail. Feels good to find an honest mechanic that you can rely on.
Incredible level of honesty and integrity. We had to stop here for an emergency check up when are car started having these rolling sound under the front wheels. As it turns out, we had some pretty major damage to our wheel bearings. Shawn was very helpful and real with us about the damage. Although we didnt end up getting our wheel bearings replaced here (they were under warranty at another location), Id recommend this place to anybody! Thanks Shawn!
Had to have my tailpipe and muffler replaced last year. Master Muffler had the best prices in the area.That was a good enough reason for me to check them out, but the service is the reason for the 5 stars. They showed me exactly what was wrong, which parts needed to be replaced, and why. Then they got the work done quickly.Their professionalism and attentiveness to my concerns as the cars owner will win return visits if/when I need more work done.
Shawn and his staff are some of the most honest, hard working mechanics I’ve had the pleasure of doing business with. I’ve taken my car here several times for maintenance, and not once have they tried to up-sell me or perform unneeded work. The local Subaru dealers here are shady and money hungry. But, Shawn and his team and Master Muffler are honest, and want you to be back on the road at a fair price!
I needed an emissions test done. Two things brought me in. 1) I noticed the Best in State award 2) $10 off coupon online. I dropped by around 11:30 to see how long it would take. Shawn motioned me to come in since he was on the phone. He told me it would take about 15 minutes and by dang, he was right! I could tell they were busy, but he had Jay do the test. I congratulated Shawn on their Best of State and he said they just received another one for this year. Their customer service is great and I felt taken care of. Though I live 1 minute away from a Jiffy Lube and Grease Monkey, I will return to Master Muffler. Kudos to Shawn and team.
All the workers were AMAZING! Knowing that I have a place to go where I feel comfortable going to is by far worth it! I give them 5 stars because they have never messed up my car or charged me for something that I didn’t agree to do. Thank you master muffler employees!
Don and Jim are fantastic. Had a new muffler put on and the quality and expertise surpass expectations. Don was very professional and straightforward. He made sure I was comfortable with the way things looked and sounded before completing the job. Staff is very courteous, professional, and willing to assist anyway they can without digging into your pockets and telling you things you really do not need. Highly recommend!
Had them install a pair of magnaflow mufflers on my Jeep Grand Cherokee. It didnt work out with the sound I wanted and they were extremely professional, fairtfair and easyweasy to workwwork helping me go back to stock. Also had the work done exactly on time as promised. Great shop.
I have been to Master Muffler before to get my brakes done and it was okay 👍. But I just took my car there on 09/05/2020 because one of my coil springs broke. I told the guy at the desk I dont remember his name but he told me it was going to about $800.00 dollars to replace it!!! And he hadnt even looked at my car yet! He also said that I wouldnt get my car back for about 4 or 5 days!!! A coil spring for my car is about $60 bucks at autozone. And takes about 20 minutes to replace. I dont know what kind of scam he was trying to pull but that was just ridiculous! I will just do it myself!
I brought my car in because there was a loose panel on the bottom. I was able to drop my car off after hours using their drop box. The next day I went in and they had reattached the panel for FREE! Ive also had some regular maintenence done with them and they do a great job.
Husband brought his dads car in to get registered last year and they got us in and out. Amazing staff. Had to get my car renewed and a long overdue oil change. Sean got me in and was super helpful and quick. When it takes time out of your day to get car things done you want to be in and out. Thats what this place does for our busy schedules.
Jay was very helpful with providing an estimate for my auto repair. I was pleased to learn that the repair was completed the same day and actually cost less than the estimate!Wow! What more needs to be said?I think you could actually write a few chapters about great service, but all that is necessary is to say - I will return next time I need auto service!!
Friendly service and fair price. When they were done they were so nice to park my car out of the rain so I wouldnt have to carry my baby into the bad weather. However, I went there for an oil change and told them that I had the oil filter, oil, and an oil additive (Best Line) in the trunk of my car that I wanted them to use. Everything went well except they forgot to put in the Best Line. I have an older car and the Best Line was supposed to help the car last a little longer.
These guys are great. Stumbled on their shop due to the Jiffy Lube not wanting to do my oil change because of a stripped drain plug. Multiple mechanics have told me that my drain plug was stripped and suggested buying an oil pan for $700 dollars. Jay and Sean took me as a walk-in to look at the pan, and Jay discovered that the threads were only crossed and simply had to replace the drain plug. They even stayed open for an extra hour to make sure I got the oil filter that they had to call into stock from OReilly down the road. They saved me hundreds of dollars and their honesty is extremely respectable. I would highly recommend using Jay and his team for any car work you need done.
I had a great experience at the Bountiful location! Friendly and helpful service. Shawn and Jay were very friendly and experienced. Everything wrong with my car was explained to me well and they fixed it the same day. They even tried to help me figure out what key I need for my wheels because my car didnt come with one. I will definitely come back here for all my car needs. Thanks guys!
Great experience. Very friendly staff and quick to take care of our needs. Staff is very knowledgeable and didnt try to sell us things we didnt need. Most importantly is the fact that they are honest. They make an effort to take care of your needs but also educate you to keep your car running as best as it can.
Excellent and speedy service. Didnt try tip up sell me a bunch of repairs my 20 year old Subaru didnt really need to keep running. Will definitely be back. Highly recommend these guys.
Ive been going to see Jim for years now and I cant even describe how highly I think of him! Jim and his team are the most honest mechanics Ive ever dealt with and always have my best interest in mind. Amazing service, great prices, very little wait time... Theres nowhere else Ill go! (I actually drive to Bountiful from Orem just to go to this location)
Moved across the country and needed a trustworthy shop with no BS. Only did oil changes when I was here with my two cars and they were super helpful and didn’t upsell anything major (which I knew I had done before I moved) so that was great
I got a muffler delete here on my Subaru Forester XT it sounds amazing they did a really good job in a short amount of time I definitely recommend these guys for exhaust work!
Shaun, Jay, and all the guys at Master Muffler have been so good to me and my temperamental car. They are endlessly patient and helpful and show a sincere interest in getting the job done right at all cost. My cars problem was difficult to diagnose, but the guys at this shop truly went the extra mile. I felt like I could never repay them for all their efforts, so we took them cookies instead! They are even sweet and patient with our three little children. These guys are top notch!
Don and Jim offer the best service and nobody else can diagnose problems better than Don! Don is smart, hard working, and will work with you in every way. If you want quality work done and hard having a difficult time finding a quality and honest mechanic the look no further...ask for Don!Jim knows how to run a shop and treat customers right. What a great guy to work with!!!
Super helpful and very friendly service. We came in to have them take a look at a car before buying it and they got us in and out quickly. Seemed very knowledgeable, would recommend.
Ive been coming here for years and they always are honest and fair. By far the best mechanic experience ive ever had!
Master Mufler does great exhaust work. I have gone to them several times for custom work and they always do quality work for a fair price. Don and Jay are great guys and they treat you more like a buddy than just a customer as they are very happy to chat and joke with you while ensuring they communicate with you to get the best possible outcome of what youre looking for. If there is a problem with any work Master Muffler will make it right and the mechanics dont like to put their name on anything unless they are confident that their work is quality and the customer is happy.
I had walked in just a half hour before the shop closed for a complete new exhaust job thinking I would leave the car there for the next day.. but tthe manager called me within a short 10 minutes and had the car up on the lift ready to work on it and knowing he would end up closing late he said it was important to him to get the job done.. little did he know I was leaving town the next day and everything worked out AWESOME. HIGHLY RECOMMEND!!
Jay always takes care of our cars and does a great job, you can tell he really knows his stuff when it comes to cars. Never been disappointed and feel the prices are fair and service is great! We would highly recommend master muffler in Nsl.
Jay and his team were awesome. They did a great job, and fixed everything in one day and I did not have to wait. And it was a great price. Will go back.
Great service and so friendly!! I had my catalytic converter replaced on 7/18/17. Everyone was so nice and helpful so I went back the next day for my annual emissions inspections. Once again, they treated me well and I left with a smile! Id definitely recommend this place. 5+ STARS
I always choose to come to Master Muffler for r my oil changes! Their service is great and fast and they are always super friendly. Call ahead for an appointment and it’s even faster! I would definitely recommend them to anyone!
Great customer service and auto service! Very honest! The price was better than three other quotes I got! Thanks for the awesome overall service!
Ive used master muffler for several jobs so far. Theyve done a good job each time. Reliable service at a reasonable price.
Ive never been more pleased with an automotive repair experience. The facility is nice and clean. The staff are friendly and have a great attitude. They are focused on providing the customer with a great experience while you wait. I have been showed the issues and had the processes clearly explained. These guys are the definition of professionals.
Very professional service and great customer care. Jay was the mechanic who helped fix my car and now its working great. Thanks for the great service and making me feel like my car was in good hands by walking me through and showing me what exactly was being done. I will continue taking my cars here and recommend it to everyone!
I absolutely would recommend these guys. I’ve been taking my car to get my exhaust worked on by them and would only get it done by them!
Amazing staff! Had several problems with head gasket and cooling system. Jay and Shaun are extremely friendly and helpful. I feel like I can call on them any time to fix our car issues. They have become our go to shop!
I went to have my tires checked. Turns out I needed to get my alignment checked before putting on new tires. I was referred to Master Muffler. I showed up without an appointment. They squeezed me in right away. Great service at a great price. Thanks Master Muffler. I will be back.
Super helpful, and personable. They care about their customers and how they treat them. I felt important.
Quality work, very professional. They get the job done!
This place was very honest and only recommended the repairs I actually needed not what I didnt just to up the repair bill. They were very friendly, fast, honest, and beat any price around. I wont go anywhere else when it comes to my auto repairs and state inspections.
I dont write many reviews but this one is important. Saturday afternoon (9/15/18) I was looking at buying a car from a dealer in North Salt Lake. The dealer agreed to a BlueStar inspection and dropped the car off at Master Muffler where I personally paid for the inspection. Apparently the dealer was not happy with the results of the inspection and decided to take it out on Master Muffler by submitting a one star review for a service they didnt pay for. I wont be buying this car, or any other cars, from this particular dealer. Thank you Master Muffler, specifically Shawn and Jay, for getting the inspection done so quickly and providing an independent, third party assessment so I could make an informed decision about a car with significant issues. You helped me avoid making a costly mistake!
I went in for an oil change and they got me in right away. They also gave me a review on my engine and the work that it needed. They put my fear at ease, as we just paid extra money for repairs and the car still wasnt fixed till we cmae here. They are really good.
Brought my vehicle in to get my A/C diagnosed. Shaun stepped up and was able to find the solution. I highly suggest his work, and I wouldnt refer someone to a different mechanic. Do yourself a favor, and go to master muffler. His team is remarkable, including Gregg, and Travis.
Employee s were patient and more than happy to assist, especially when it came to all my questions. Decent prices for good work.
I first stopped in for a safety inspection and Bob honored a coupon from another shop--nice! Then I took my Jeep in for an oil change, They were pretty fast and Don showed me some things to keep an eye on but didnt try to sell me any parts or services. Our third experience was for an oil change, inspections and electrical work on the seat of our 04 Camry. Jim was very flexible on arrangements (we moved our appointment time twice) and they were able to fix our power seat that wasnt working. We had taken it to another shop that charged us $80 to tell us the motor was broken and they couldnt get it to work...we knew the motor worked when we swapped it from another car but the wiring didnt quite match up, Master Muffler charged us less than $80 and actually fixed it! And after each visit they emailed me coupons to use on my next visit. Master Muffler is my new favorite shop!
Master Muffler, your name stands by its self, a master. The most honest, and knowledgeable, shop & people in town. If you want a great job this is the place. Its refreshing to find a business like this today. Great job Don, Thanks
These guys are awesome! I have a Dodge Magnum RT HEMI that another shop hacked up my exhaust so bad it sounded like a V6 instead of a V8. I took my car to Master muffler in bountiful and they took the time to show me what needed to be done not just tell me and helped me to make the right decision. My car now sounds just like I wanted! They even gave me a follow up call to make sure I was satisfied! I run a sales team at a competitive dealership and they followed up better then most of my guys do! I will get all my exhaust work done here and send everybody that I know here as well! You guys rock!
Gotta admit Been coming here 2yrs now and the service can never get better and the prices are fantastic😌 Great staff very kind and make SURE us as the customers are satisfied! They answer all the questions I have accordingly! Just a great buisness👌🏻
Shawn is the man! I highly recommend this place!
Jay and his team are the best! I had a repair price quote at a different and bigger company and it was way more expensive and they didnt even inspect the rest of my truck. Jay describesd all the issues to me and I can see a huge difference in the brakes, steering and suspension on my truck. Thanks guys!
Awesome customer care and great workmanship. I talked to Jay for 2 days before I got my exhaust system and he could not have been more kind or knowledgeable. I recommend anybody to head there
Did safety and emissions and had a coupon from their website. Fast, friendly, honest. Overall, I️t was an excellent experience.Safety can be so annoying because some places will fail you because they think there’s a poop stain somewhere (to make a few bucks). Not the case here, they did great.
I heard a grinding sound, so I stopped by and I could see they were super busy. However, Shaun and his team moved quickly to accommodate me, even in the late afternoon that I stopped by. Thanks guys!
This shop is easy to work with glad I went to them. They put on a new muffler on for a fair price. They are friendly and easy to work with.
Jay was SUPER friendly and extremely great at his job. Quality work for sure!!! I highly recommend these guys!
We had a really good experience here. Got us in super quick, were very genuine and honest, and were all around good guys! Wed definitely come back.
They replaced my radiator for free! There was an accidental puncture of it while they were replacing our timing belt, and they took full responsibility. Great mechanic, great shop!