user
Synergy Appliance
5105 Davis Blvd, North Richland Hills, TX 76180, United States
Appearance
Synergy Appliance
Comments
An
Review №1

I really appreciate the guys at Synergy for getting our family a fridge and microwave so quickly! Tj handled everything for me was very nice and professional. I 100% recommend and will definitely be a repeat customer.

Sa
Review №2

Highly recommend. They always take care of my appliance needs and with the best customer service around. TJ is a true gem to work with. Thank yall for all of your help. We will be long time customers!

An
Review №3

Received a refrigerator /freezer from these guys that does not work. Had to wait 2 weeks for them to have an open spot for a replacement fridge and then they claim I didnt answer an email to confirm so no one showed up. Called again today and have to wait two more weeks to get a working refrigerator. On top of that the guy is questioning why I waited so long to call him if the fridge wasnt out on Friday...Its the July 4th holiday and I work for a living so I was busy for the weekend and busy at work for two days...on top of that its none of your business why I wait a day or two to make a phone call to an appliance shop! RUDE

Gl
Review №4

I am a 59 yr. Old widow recovering from a house fire which I lost everything. Im not pleased at all and feel like I was TAKEN ADVANTAGE of. T is amazing and will go above and beyond for customers and I love her as a person. A lot happened with my situation during the beginning of the pandemic. I purchased a washer and dryer paid in full. The washer never worked properly nor the dryer it was some timey. They sent a guys out to fix the washer. Put dirt / grease on my carpet from the washer and lied to me. The spin cycle wasnt working properly and the agitator is making a loud noise due to not being secure properly. He claimed he fixed it but no he didnt. While washing one day the top part of the agitator was in the wash with the clothes it came off. They were able to finally pick it up and kept it for two weeks. Came back it started back up. Another guy came out and of course while he was here it barely did anything That was negative. T even heard the noise over the phone. None the less the washer was never fixed. The washer smells so bad no matter what I do I cannot get rid of the order and I have tried everything. I cannot take it any longer so Im purchasing my new washer today! 1 stars for me! Im happy for the people who had a good experience. Everything is not for everybody and instead of listening to God I listened to a friend. 😔

Je
Review №5

Great customer service and all around one of the best experiences I have had making a big purchase! My washer and dryer were delivered earlier than expected. Highly recommend

Is
Review №6

I forgot the guys name, TJ or something like that LOL, but he really hooked me up. Excellent & friendly service throughout...much appreciative!

Le
Review №7

Old dryer bit the dust -- Purchase and install within 2 hours. Handled the whole install and hauled off the old dryer. Quick and efficient. Salesman was real nice too ---No high pressure.

Ch
Review №8

I went to Home Depot and others store no one could help me right away I was told it could take up to 6 months for me to get a Stove Top and Dishwasher. I went to Synergy the got what I need in less then two weeks! When they came out they ran into a few issues that they were not prepared for but they went the extra mile and got the job done! Very Thankful all the did for me!

Kr
Review №9

In 2007, I bought a used washer and dryer set ( whirlpool ). Excellent condition! I got great use of the set! The dryer is still going strong! I am about to get washer repaired, it wont agitate with large load! *** Im coming in next week ( Aug. 2020) to buy a refrigerator! Their products are great! I have told others about them!

Fr
Review №10

Gave them a call on Friday 10/30 because my dryer stopped heating up. They came out 11/2 got my dryer running and told me to get dryer duct cleaned out because that could be the possible problem. I spoke with J, and he sent out KJ, I believe for work which my wife had no complaints about. They fixed problem and I think it was an amazing price. Thank you guys for getting my dryer up and running!

Je
Review №11

I bought a used washer, dryer and fridge from Synergy a few months back. Every person that I dealt with was polite, kind and informative. I had a few issues with the fridge, but the team at Synergy went above and beyond to rectify the issues. I am a pleased customer and will recommend Synergy to anyone needing appliances.

Ke
Review №12

Excellant. You can pay more or pay less. Your choice. But Synergy appliance is where to go. You want to save because of a ding on new or get a used washer? They will listen and make sure you get it and are happy. Good people.

Ev
Review №13

I purchased a black double wall oven and dishwasher from them. The prices were very affordable and the customer service was great.

Kj
Review №14

The reviews are legit. T is one of the most personable and knowledgeable sales people Ive met in any field, and Id planned on doing more shopping but I was sold. I usually wait a week to do my reviews but my experience (single dad) was so pleasant I made an exception. The other guy there J? was friendly and their delivery man KJ was friendly and thorough. There was a small problem with the washer but he made sure it was fixed on the spot and its running great. Still plan to update but had to share this experience. This place was wonderful. Thanks and God BlessEdit. I purchased a washer and dryer, the washer was fixed on the spot but the dryer upon purchase a tech came out to assess it, said it was heating fine but it still takes me 3 cycles to dry one load. I’d accept his assessment of something wrong on my end if the dryer I had before for years before my ex took it we’d never had a problem with. Months later it’s still an annoyance is why I updated my review.

Si
Review №15

This place does not disappoint. Friendly staff and store is packed with appliances. I personally went to buy a washer and dryer and found exactly what I was needing. I highly recommend this of you are looking for used appliances under a low budget.

Ma
Review №16

Besides walking in the door seeing smiling faces☺️gotta come back after 4/6...

Pa
Review №17

Synergy Appliance saved me! I had originally purchased a unit from Best Buy...it took over 2 months and still no washer and dryer. Delivery dates kept getting cancelled and rescheduled. I cancelled my order with Best Buy and called Synergy Appliance. I was able to purchase a unit and have it delivered within 3 days. The staff was accommodating, nice and worked within my budget and needs. Highly recommend!

Ja
Review №18

The warranty they offer is not any good. Will never go back. Jeff people

An
Review №19

When I went in, I was greeted by the sweetest man & woman. He helped me pick my washer and dryer knowing a lot about them, brands and explained everything to me. She was so kind checking me out and setting up the delivery. The best part was KJ delivering my washer and dryer, setting it all up within 30 minutes even going up three flights of stairs. Everyone I came in contact with was so pleasant and kind. The washer and dryer work great and he made sure it worked before he left. I would recommend this store to anyone! Hope to do business with them again one day.

Su
Review №20

I purchased a used washer. I wanted to wait a few months before posting my review so I could review based on some experience. I have to say that my purchase was really top-notch. The sales manager that I spoke with on the phone and later at the store was very experienced and helpful. Their delivery person was also very professional and went above and beyond. The washer worked perfectly from day one and continues to perform. I prefer it to the old washer, which I bought new. 5-stars is definitely deserved.

Tr
Review №21

Great place for appliances. I went in to buy a refrigerator, the staff was friendly and helpful. The delivery was prompt and worry free. The del5 guy even fixed my dryer, totally unexpected and worthy of recognition. %100 will reccomend

Mi
Review №22

Amazing service!! My washer broken down a few weeks ago. I got top notch service assessing the problem, ordering the part and installation. Very professional and a GREAT price. Thank you so much for helping me in such a wonderful way.

Di
Review №23

Best place to get any appliances and parts!I have been there twice already and I couldn’t ask for better service! Jay was amazing and very knowledgeable so thank you guys for all your help. Also went to other places before there and this is where they would refer me to.

jo
Review №24

They came on time, had the parts needed, and fixed my dryer on the spot! They were super fast and more importantly honest. I would recommend using Synergy before using any other appliance repair company first. Awesome first experience and first impressions.

Bi
Review №25

This place is awesome. They will work with you on the price, use new parts in their refurbished appliances. T and J helped use out a lot and were very pleasant, fun and helpful! If you need appliances come here. Getting a great deal on a stackable Washer/Dryer and Refrigerator.

Ma
Review №26

I called to have a refrigerator hauled off that needed minimal repairs. They would not pick it up because I was not located in North Richland Hills. I’m less than 10 minutes away. Instead I used one of their competitors in Keller that drove 25 minutes to come get it.

PJ
Review №27

Called to see if they would buy our new home appliances and Leannes and they were not buying appliances at this time. But! The lady was super friendly and explained everything. Highly recommend you try them just for their customer service!

Lu
Review №28

They were so kind and courteous. Absolute pleasure to do business with them.

Fl
Review №29

I have purchased two appliances with Synergy over the years, and am very pleased with the quality service I received. My appliances were delivered promptly - within 3 days - set up and thoroughly checked out before the installer left my home. When I had trouble with my recently purchased washer, a repair technician came the same week and resolved the problem without any excuses or issues. I will purchase from them again.

Da
Review №30

I wont say exactly what this company did for me but I will say it was WAY above expectations. There is no way I could be happier with them. If I could give more stars than five, I WOULD!

Me
Review №31

Just purchased a refrigerator and washer/dryer set from Synergy and the process was simple and stress-free. Trish was awesome and so very helpful! A+ for great customer service. Looking forward to using my new appliances!

No
Review №32

I recently purchased a dryer from Synergy appliance. I have dealt with them on a business level but recently my 12 year old dryer just quit on me after no maintenance on it and what a difference it has made to have a new dryer in my home. The dryer they sold me was a lifesaver because of how affordable it was! Its not easy to just go out and make a big purchase on a brand new dryer especially when one does not plan on it. The staff is so understanding too, I called and made an appointment and completely forgot about so they just rescheduled for me without an attitude. :)

Gu
Review №33

Great service, I called to find out if they carried a knobs for a dryer I was asked for a part # when I dint have it, I was informed on where to find it, and they recommended that I stop by look through their pile of knobs and if I found it it’s free. This is a community business I highly recommend this place.

Da
Review №34

Great business! Its easy to find a used appliance store that sells good appliances but I cant imagine finding another store that stands behind their product as much as the folks from Synergy Appliance. I purchased three appliances from them. The washer and dryer have run like champs with multiple loads of laundry per day. We had some minor issues with the refrigerator but Synergy Appliance went above and beyond to make it right. Thats more important to me, and harder to find in modern business. I will definitely be recommending this shop to others.

De
Review №35

Had a great experience today! The staff was friendly and super helpful.

Ch
Review №36

I purchased a washer/dryer here about 6 months ago. They were the top of the line, the newest washer/dryer in the place. The salesman seemed fishy to begin with but we decided to purchase because they were cheap. The washer made funny noises from the beginning, after a couple washes I called them. They came to my house to try to repair it and ended up saying it was unrepairable and took it back to the shop to put a new part in it. While they were in my home they dented my laundry room door and left dirty water all over my floor... It has been a couple months, now the washer is making funny noises again. Before you go here- you have been warned! I think Id rather buy a brand new washer then even call them to get this checked out again. And we DID buy the insurance on them too....

Li
Review №37

Jay was honest and helped me find the washing machine I needed without making me feel pressured to buy the top of the line item. He helped me find the one I needed, gave advice on how to properly care for it. I appreciate his great customer service! Thanks Jay!

Sc
Review №38

I needed help finding a part for my refrigerator so it would make ice and dispense water. Synergy was able to locate the manufacturers recommended part I needed. I got the part that the manufacturer requested but they did not include the new adapter. Synergy found the adapter and brought it by the house the next day - it works great. Good service.

Cr
Review №39

This store sells part on Ebay offering a 1 year warranty and then once you send a message with an item issue, they never respond. You are screwed. Buy local and dont buy thinking they honor their warranty, they dont ! I learned the hard way. They are a fraud and there is nothing you can do once they get your money. Buyer beware !!! P.S, they forced me to leave one star or I would have left a -5 stars.

Je
Review №40

Jay was super nice and super helpful! This is a great way to save money and still get a quality product by buying used. These come with a 90 day warranty so its way safer than Craigslist. Definitely recommend!

Do
Review №41

One of the BEST Used Appliances stores Ive ever been to. Theyll work with you to find what you need & or want in any kind of appliance. Very helpful & courteous & go above & beyond what other Used Appliance store well. Highly Recommend Snergy Appliances!!!

Vx
Review №42

The guy that helped us was really nice. We made it to the store 5 minutes before they closed on Saturday and he was totally understanding. The inventory was pretty good, store was neat, and prices were reaso able.

Ni
Review №43

Needed a part for my refrigerator and they got me the part the same day! Great service, and friendly atmosphere! Ive done business with Synergy for different appliance needs and have always come away satisfied!

bi
Review №44

I walked in today and spoke with Jay. He was very informative about the appliances and didnt hesitate when I asked questions. I like that they also play Christian music, down to earth people and very good customer service.

St
Review №45

EDIT*** It turned out that the fridge we originally purchased didnt fit!! But these guys were fantastic about helping us fix our screw up!! They took back the one that didnt fit and found us one that did for no extra cost to us. They even delivered the second one! We love the new fridge and we are so thankful that they went above and beyond to help us after we messed up!!We just bought a fridge from Synergy for our new house and they were fantastic! The service and price was excellent and we already love our new fridge! Thank you!!

Do
Review №46

They have some really good appliances refurbished and new at good prices. Definitely worth Checking out if you need a washer, dryer or fridge.

Ta
Review №47

J & Jessie were awesome, very helpful and knowledgeable about their products. I was extremely satisfied with their help. I highly recommend if you are looking for any types of appliances to come see H and his staff, very friendly and helpful.

Da
Review №48

Friendly, knowledgeable help. Bought a dishwasher last year. Great price and it still works like new!

D.
Review №49

Love these guys! Honest and efficient. They sell quality used appliances at a great price.

Ed
Review №50

Bought several sets for the property and they are great... Great service, quality and affordable. Would definite use them again. (Edith M. Garcia)

Gi
Review №51

I have ordered several appliances I have never had any problems. They always answer phone and quick to deliver. And I always get good deals

Pa
Review №52

Great customer service!! Even gave us a discount for buying multiple items. They finance in store took 5 mins set up everything was ever going to delivery the same day . Will be returning very soon.

Ab
Review №53

I honestly did not buy my appliances from here but the lady on the phone i dont wanna butcher her name ( ten ) was more helpful to me than the company samsung in which i bought new appliances and havent had a working dryer in three weeks — she needs a raise a bonus — thank you for being patient and explaining the options that can help me i love you

Mi
Review №54

I in with a list of numbers off my stove and Synergy was able to help me very quickly. They were very nice and helped me with issue and what else i might need. I higjly recommend them for help and service.

Fi
Review №55

I recently bought a Whirlpool dishwasher from Synergy and I love it! It cleans better than any dishwasher Ive ever owned. I just moved, and after only three weeks the existing GE dishwasher flooded my kitchen. I called the guys at Synergy, and described what I wanted. They had this Whirlpool installed and ready to go the next day! The price was affordable and the service was excellent. The installer even replaced the worn hose hook-up with a new hose. I am very impressed with Synergy and will definitely look there first for my next appliance purchase!

ni
Review №56

Good variety. Great Customer service, very friendly, informative and honest! Down to earth good people that work with you. Reasonable prices!

Re
Review №57

Fantastic service and great prices. They made my first buying experience quick and painless. I absolutely recommend!

Le
Review №58

Just bought a Maytag washer and dryer set. Jay is the most honest and knowledgeable I have ever dealt with when purchasing these units. Great prices and good units, I highly recommend this place!

Ha
Review №59

I am in the process of buying my third appliance from Synergy. The staff is very courteous and helpful, they always get me exactly what I am looking for, and they include uninstall and take away of my old appliances when they come to install the new ones.Highly recommended.

An
Review №60

Excellent price and quality. They set the bar for customer care and service. Should be your first stop when shopping for a new or preowned appliance.

Fa
Review №61

This was the easiest and convenient way to buy furniture. The team there was courteous and ready to help. Thanks synergy appliance.

Jo
Review №62

This was the best customer service experience I have ever had with any repair service. The techs are knowledgeable and the in store staff worked miracle to get me up and running.

Ri
Review №63

Awesome. Very helpful. They gave me my part right away. Great customer service. Good store. I recommend it.

Da
Review №64

No pressure to buy, but knowledgeable, fast, and friendly service when I was ready to. The refrigerator I picked was clean and in good shape. Very happy customer.

Jo
Review №65

It was a good experience working with the staff at Synergy. There were minor snags, but we were completely satisfied with our new dishwasher. They worked their magic to make us happy.

ja
Review №66

Awesome people work here. Purchased and delivered same day. Thanks for making my day great!

Ch
Review №67

I had great experience from the moment I walked in. I was immediately helped by T and J who took their time in finding out what I wanted and what I needed. And after going to several other stores and and comparing prices they by far I had the best price not only in North Richland hills but the entire DFW metroplex. Thank you T and J and thank you synergy appliance!!!!!!

Ba
Review №68

We purchased a dryer three years ago at the other location. I noticed the store while I was at the bank and decided to check it out. Our washer and dryer really get a work out at our house and the dryer is still working like a champ. Two weeks ago the washer goes on the blink and was not a good time to happen. I had such a good experience the first time, I went back to Synergy and purchased a washer. I enjoyed the two gentlemen I met and was impressed with their product knowledge. What we want as consumers is simple, we want a good product (it works), a good price (it was), and be able to resume life as usual as soon as possible (we did). Thank you guys for giving us another option (instead of Lowes or Home Depot) to take care some of the unexpected problems that life can throw at you. P.S. thank you to the person behind the scene making sure these items are working perfect before putting them out on the floor...keep up the good work! Ill be seeing yall soon....may need a fridge before too long.

De
Review №69

Exceptional customer service and fair prices! Highly recommended.

To
Review №70

They were incredibly helpful, friendly and honest! They even stayed after hours to fix our dryer. I highly recommend them if you are in the market for an appliance or need a repair!

Ke
Review №71

Great experience.They had exactly what I needed and the staff is awesome.

Ka
Review №72

Great and friendly service....new all information about the products they have on sale. Thank you so much for making this process very simple

He
Review №73

Need to put prices online. Everything says call for price. I need to replace several apliances & comparing options. Just dont have time to play 20 questions. Sad...I try to shop local but having to go to big store.

Re
Review №74

Customer service was great helpful over the phone and had a very affordable dryer. Thanks again.

Lo
Review №75

Great customer service, lots of knowledge on their items. Made a great purchase from them!

se
Review №76

I bought a fridge and washer/dryer set. Extremely helpful and friendly staff. Everyone was sooooo awesome!!! Thank you for your help guys!

Ra
Review №77

Purchased an appliance from them a couple of weeks ago. It was *far* cheaper than I expected, delivery was fast and their delivery guy had TONS of tips for us on how to extend the life of our new washer - things we werent doing (i.e. dont over load with jeans). I would buy from them again.

Ry
Review №78

I purchased a washer and dryer combo from Trish and the guys last year. My dryer started acting up and they actually picked it up and gave me a loner, free of charge, so that they could make sure that the dryer I purchased was working at 100%!!! I work in retail and can tell you that not many companies would ever consider this an option. Thanks Again Synergy Appliance!!!!

El
Review №79

Awesome service and great staff. I recommend that everyone purchase their appliances from this location.

Ad
Review №80

Great selection and staff is very helpful and friendly. Would definitely recommend.

Mi
Review №81

I took my washer to synergy appliance thinking that i would need to buy another...and was prepared to do so since i have girls and alot of laundry to do...the washer was only 7 yrs old but well used.....i left it with them to see if it could be fixed....they called me back promptly and said. Its fixed for 150.00 smackers....WOO-HOO!!!!I highly recommend this place....they do what they say...and with a smile....i will be doing more buisness with these guys...THANKYOU SYNERGY APPLIANCEand all who work.there......

Se
Review №82

Great service and really friendly folks would highly recommend this place for all of your appliance needs

Vi
Review №83

Guys helped me out with a great dryer. Excellent price too.

ja
Review №84

This place is fantastic, I Just moved from Houston into our new place and needed some new appliances they were able to deliver and have what I need for great prices And terrific selection I’m so happy to found this place and not to mention they are so polite and helpful

Ve
Review №85

Just brought whirlpool washer dryer 90 day warraanty very clean store. Very nice people sure they will stand behind their appliances

jo
Review №86

Decent service, friendly staff, and fair prices. They do deliver but it costs about $65 and they will install your appliance for a fee also.

Br
Review №87

Nice friendly staff, great prices and selection 5 stars!!

Sh
Review №88

Absolutely great fast service, good prices and nice merchandise!

Mi
Review №89

I bought a refrigerator and washing machine, all broken within 2 month, replaced and added more money for replacements. I have replaced the washing machine and refrigerator with new.The stuff they sell is total junk! Worst experience ever

El
Review №90

Very helpful and efficient purchase, was able to get refrigerator same day. Offers delivery and warranties the product also.

Ke
Review №91

I bought a Samsung bottom freezer fridge from this place. After three weeks it stopped keeping the refrigerator side cold, found that the defrost thermostat was shot. Called to get it fixed and was told by the owner they dont work on Samsung units because they are too hard to repair. So basically they sold me a reconditioned Samsung that they didnt work on. These guys knowingly sell product that is not in working condition.

Je
Review №92

They treated me better than family, very informative and helpful. I will always use Synergy Appliance for any appliance needs!!!!!

Ka
Review №93

J was great! Very helpful

Jo
Review №94

Great people and nice selection of appliances.

Ne
Review №95

Awesome ! They came to My Rescue. Great People !!!

Sy
Review №96

Everyone in the store so helpful and delivery man was quick and friendly

Mi
Review №97

Nice, friendly staff. Very helpful

De
Review №98

The customer service was great!!! Very friendly. :)

Gr
Review №99

Jesse helped us. Good prices and selection.

Al
Review №100

Really nice place 👍🏻👍🏻👍🏻

Information
21 Photos
100 Comments
4.6 Rating
  • Address:5105 Davis Blvd, North Richland Hills, TX 76180, United States
  • Site:http://synergyappliance.com/
  • Phone:+1 817-427-4673
Categories
  • Appliance parts supplier
  • Used appliance store
  • Appliance repair service
  • Appliance store
  • Appliances customer service
  • Refrigerator store
  • Small appliance repair service
  • Washer & dryer repair service
  • Washer & dryer store
Working hours
  • Monday:9AM–5PM
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:9AM–1PM
  • Friday:Closed
  • Saturday:9AM–5PM
  • Sunday:9AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
Similar organizations