Everyone employee I have dealt with in the ups store has been great! I am happy to have them in my community.

No employees has a mask on. And the customers arent either. And it was like a hot box in the store with no AC. Good luck on stopping COVID. THIS IS NOT A GAME PEOPLE SHOULD DO THE RIGHT THING TO STOP THE SPREAD!!!!!

Received a coupon to use at the UPS store. When in to mail some items that needed to get to Massachusetts in a hurry. I did not have a box or anything pre done. I walked in they said dont worry about it. They picked out a box, they put my items in it, they packed it, they taped it, did everything for me including labeling it and sent it on its way. It was a little pricey even with the coupon, but the customer service was exceptional didnt stop me from sending it with them . It was received in short time. I went in there on a Friday, it was there by Monday .. I was very happy with their service and from what I understand they do printing . They do all kinds of custom items, they sell cards, if you need banners made they do that and they will print them up, set them up for you. Come in and check it out . Pictures to follow.

Savanah is awesome! Had an issue that I needed to get figured out, and she was so sweet and patient.

I needed a notary on short notice for real estate documents. I was able to get my documents notarized quickly with no appointment. They had no restrictions on what they will notarize. The notary and the cashier were both helpful and provided kind service.

I was returning a package to Amazon, and I went to this location for it to be returned, these people DID NOT SEAL UP MY PACKAGE AND THE CONTENT WAS LOST THROUGH SHIPMENT. I CALLED THEM TO TELL THEM, AND THEY ARE TRYING TO MAKE ME FILE A CLAIM THROUGH THE POST OFFICE, which I DO NOT have time to do, due to my work schedule. I WILL NEVER BE GOING TO THIS LOCATION AGAIN. The little girl on the phone was rude and does not know how to handle customers either. DO NOT GO HERE TO HAVE YOUR PACKAGES SHIPPED.

Love UPS Store in North Port. Elisabeth was fantastic and I didnt have to wait in a line out the door like at USPS.

Great Service Very professional. HIGHLY RECOMMENDED. The young lady that helped us was very helpful and polite.

Love this place! Very sweet and helpful young lady there! I highly recommend!!!

Way overpriced!! Bad service. Went in to get a 12 x 12 cardboard box....$7.07 each. USPS, same box, $3.00. Clerk at register entered the sale and then when someone else in the store came up and wanted a photocopy of something the clerk simply took the paper and walked away to make the copy. Finally a different clerk came up to finish the sale.

If you want to be treated as though you are not appreciated as a customer then this is the store for you. The manager is extremely rude and unprofessional. There are too many UPS stores that provide the same services with a helpful attitude and without rude comments about situations not in control of the customer. Just one example of many is when the thin, dark haired employee (I assume manager or owner) shook her head and complained about taking a return from Amazon. I asked what was wrong and she said, we only get like $0.20 for these. Well, that is not my problem as a consumer. A similar thing happened recently with an Apple return. Apparently the customers are putting her out when returns like this are made at her store. Be warned.

Awesome customer service!!!

Great service and speedy.

This was my first time ever using UPS in North Port. I was immediately yelled at by the store manager, Angie. I was at the counter and another customer walked in, she proceeded to yell, How can I help one of you, doesnt matter who, lets go! I asked for her to begin by not being rude and to treat me properly. Then I asked for help sending a certified letter. This was new to me. She proceeded to huff and puff the entire time and gave vauge instructions rather than educating me. The entire process was extremely unprofessional and embarrassing, especially coming from the store MANAGER. I chose UPS for ease rather than USPS. I will not make that mistake again.

No mask = no entry. I understand its the businesss choice but customers like myself do not forget and we do not return.

Not open at 8:20 am, posted opening time is 8:00. What’s the deal???

For a company with such a great reputation, people like Jess at this Sumter/Price location make UPS customer service suffer. After my return label was printed by another nice employee, Jess came up and told me to go properly package my envelope. I asked if i can just staple it a couple times to which she proceeded to ask me if I have my own stapler with me. Petty. Unprofessional.

If I could leave no stars I would! Masks are hard to find and I didn’t have one so I used a shirt. woman in the store was yelling and being nasty ..even said to call and have her fired ..horrible customer service and I did call corporate ..the world is bad enough now and her being a psychopath isn’t helping anyoneEdit: received the following response on my review“Response from the ownerThanks for your helpful feedback. They sell masks at the Publix next door“The response is dripping with sarcasm..super appropriate! This place is a complete joke and I can’t believe they allow that same woman to disrespect every customer that walks in her door. Congratulations UPS ...Angie is single handedly trashing your business.

Jeff and the Saturday Morning Crew are AMAZING!! I had 3 wedding dresses to return. Christmas gifts. And a hungry husband who wanted to go, to get through and the line was building up with people having complicated needs. But these guys were moving fast! Organized! So polite and friendly!! Thank you all soo much!Its a year later and this UPS location is still #1! I came Tuesday 1pm and i had a bunch of amazon returns! The workers were so helpful and didnt rush me or make me feel like they had other things to do. I never had a bad experience here! They rock!

On Saturday the 7th of March, I entered the store with 4 minutes to print just a couple of items.The nice young man said no problem because I apologized for being last minute.The lady there stopped him and said what do you need.. ....we close in 3 minutes and I will turn the power off myself no matter if he is printing or not. We are closed.I said, I am here before you close.She said well we turn everything off at 4 so unless you want to get looked in....WHAT DO YOU NEED! Then turned the vacuum back on.It was the rudest experience, I have ever had.She basically, kicked me out and threatened to lock me in if I didnt get out.Unbelievable!!!!She wouldnt tell me her name because she said I am Vacuuming . I wouldnt leave till she gave it to me and she screamed, Elaine!I am guessing thats not her name.She could have finished Vacuuming and let the nice man help me instead of being a controlling and rude human who must hate life.Wow!!!!

Great service and people. I went ready to ship my item and it all went nice and smooth.. Thank you all.

The older woman with the long hair is extremely rude. She is short with customers, bristling with impatience. Complains loudly that she has to be at work risking her life and goes on and on about it. I have been in there many times and shes a straight up Stasi, barking at the customers about the covid precautions raving like a mad woman. She needs to be reigned in.Thanks for your reply. Interesting how you blame your customers for your behavior. And yes, I agree, you need a bigger sign - one that says beware of unhinged woman inside.

Professional service! Of course I was in a hurry to ship something I should have done last week. They are always accommodating in a speedy fashion. Thank you Angie for your quick solution, Ill be back as always last minute.

There is a very rude woman working there. I heard her yell at an older man for not wearing a mask, there are no signs stating you must wear one. Also no sign that says no more than 3 customers inside, she yelled at 2 people that came in after me. I heard her say to every person that she waited on or talked to on the phone that no one wants to be there working and every person that didnt have a mask needs to wear one, she told the old man not to come back without one😳 When I say yelled at I mean she was pretty loud. She let everyone know that she doesn’t want to be there. I won’t be going back to this place, I’ll go to Port Charlotte or venice from now on.

Unprofessional and rude personnel. Razing voice at the clients is unacceptable.

Quick in and out, and the service was great.

They were quick and very nice.. seeing as I just had an eye exam and could not see anything..very helpful... I dont send many packages so it was probably just me with sticker shock with the price of a package that weighs 0.32 lbs and was only 5 in by 7 in by 5 in.. and it is not even 200 miles away... got to love the price increases they have no control over..

The team here is fantastic and they work really well together. It’s nice to walk into an establishment where they know your name, and can satisfy all my professional and personal shipping and printing needs.

Very upset with how I was treated! First of all I wasn’t aware that there was a three person limit in the store at this time. I have two children that I had to bring with me. The lady made a rude remark about how nobody cares about them dying. If she wanted me to wait, she shouldn’t of offered to help me. She gave other children lollipops because they waited outside. My kids didn’t receive one because I brought them in. My kids are 2 and 7, I refuse to make them stay outside while I’m in the store.

Excellent customer service. They do so much more than shipping!!

Angie and the crew were able to find my lost package the other store never shipped. I was concerned at first, but they quickly back tracked the package to the wrong location and got it delivered on time...

This by far is the worst ups I have ever been in. I would have not even given them one star but I had to for the review so I could warn the community. I have visited this ups store two times and both times I have received bad customer service. They are rude and both times that I needed to print out my shipping label I had the associates run over and question me like I was doing something illegal on the computer, this was not a can I help you find what you are looking for on the computer it was a rude remark of what are you doing. Insinuatingthat I was doing something illegal and then charge me a $2.00 fee for use of the computer even though I had only been using the computer for less the 5 minutes. On this occasion I did end up leaving my package for them to send out and when I looked on line to see when it was shipped out the tracking number which I was provided had information that this ups store had shipped out my package two and a half days later. Unsatisfied is an understatement. I do realize that the ups stores are franchised and I have been in other ups stores that do not treat their customers so rudely so please use a different shipping service other than this ups in North Port FL.Update: I would like to add to my review about the response I received from the ups store about my package not being shipped out and them claiming it was on a weekend I can post my receipt to prove this was not a weekend I left my package there on a Monday and also I was not informed about the $2.00 fee for use of the computer before I used it and there is no signs posted anywhere near or in the store at all about the fee for use of the computer, so please dont insult my intelligence again.

Very BAD customer service. The guy is okay, but the girls there are incredibly rude.

I go to this UPS weekly, if not more, shipping things for my job. The current manager and staff is more than helpful and I love the help and sense of urgency they give when helping me. I frequently get asked if I need help unloading my car of packages, theyll run to the front door to open it if they see me coming up with my arms full, etc. Just a very nice, courteous, group. Keep it up guys!

Everybody there is super nice and very helpful and Im in and out very quickly.... I have no idea why theres bad reviews for these people they are awesome....

Worst UPS store I have ever been to and dealt with. Staff and manager are after the most money they can get out of you. They don’t care about customer service at all, just trying to get you to spend the most in your shipping (even after you question it). Thy took advantage of me because I wasn’t familiar with the shipping cost, but I’ll never use them again. They not only over charged me but charged me for boxes I didn’t even purchase or use. Unacceptable behavior. Don’t go there, go anywhere else.

Excellent Customer Service! I own a small business so I know how important Customer Service is, it goes a long ways. I have never had a bad experience here. I highly recommend using them if you need their services.

I have had a mailbox at this location for 6 years. The staff at this location are EXTREMELY friendly and go out of there way to provide first class customer service. Keep up the good work.

Terrible customer service. The staff lost one of my packages and then blew me off and provided zero assistance for their error. There are several UPS stores around town. Avoid using this at all costs.

Notary is VERY proud of her job and takes it very seriously... reading my private documents, questioning what I was doing. Went as far to pull her notary rule book to show me what she can/cannot do.A notarys job is to WITNESS and authenticate a SIGNATURE to prevent fraudulent signatures NOT to read your private documents...stay in your lane, maam.

Ladies here R simple AWESOME in ALL areas.Thank YOU for quick & always correct serviceNicoson

The old hag, Angie I believe her name is ..she’s super rude and disrespectful. Has no regard for customer needs, is abrupt and just plan rude! Store was much more pleasant before her.

Incredibly rude staff and unclear or unposted rules for their shop during this time. Door was propped open yet I was refused entry for not wearing a mask, was told to leave my package on the ground and was refused a mailing receipt.

So you let me stand in line for 10 minutes you wait until I get to the counter to tell me put a mask on or get helped outside. After 2 people walk right by me without a mask, you want to treat me like 2nd class? Ill take my business elsewhere.

Terrible people in there. Very rude

I was and am so impressed with the staff at this UPS centerThe nicest most efficient employees. My printer died and they helped me print scan and anything I needed. Such nice people especially the man in charge!!

Horrible service if something happens to your package. If you plan to ship from there make sure they do it or the declared value you put on it means nothing because they will claim it was improperly packaged and not there fault. Go straight through UPS do not use them unless an emergency.

These people were so help full way better then staples. the work was perfect. very quick service

Cant wear a mask and was told I could be assisted outside. After waiting 5 min and no one was in the store except employees I left. Refused service for not being able to wear a mask.

Wanted to charge me just to tape the label on??? Come on! Im in business for myself and I always go above and beyond. I almost forgot, she made a wise remark when I was leaving to take my business elsewhere.

Walked into the store at 6pm as they were closing. The clerk had just finished with another customer and says Im closed without finding out what I even needed. I was simply dropping off a box with prepaid UPS label for pickup. She then advised it would be $1.07 to tape the box closed. I have spent hundreds of dollars in this particular store over the last year shipping ebay sales. I just had my last experience with them. If you want good customer service go elsewhere.

Wanted to charge me to tape the label on??? Im in business for myself and I always go above and beyond. I almost forgot, she made a wise remark when I was leaving to take my business elsewhere.

Worked here for a year before I left for college, and by and large this is the best possible place to pack or ship anything; great staff, awesome service, and incredible legacy. 10/10 would UPS again

The best store around. the previous owners were not willing to do anything to help. the new owners go above and beyond to try to help out.

I have always had very helpful and efficient employees at this business.

Horrible experience i will never use this store again they damaged my package then they told me it was not packaged correctly and would not pay on the insurance. If it was not packed correctly why didnt they tell me that wben i dropped it of? Plus the oener of the store is very rude. Please try the post office across the street i dont mind paying more for good customer service.

Extremely helpful and friendly staff! Owner goes above and beyond to help out with printing and shipping needs!

This Ups store is under new management. and is Much Much Better

Fast and curtious. Great store!

Fast friendly service. Price is a little expensive though.

Charged me $1 to put 2 inches of tape on my box. I had a prepaid box and everything. Crappy service.

Excessive charges for packing and a box.

Excellent service and friendly employees.

$10 per stamp to notorize? Thanks but no thanks

Poor service

Always top service at this location

Good experience

This is one of the most lousy GPS establishments in this area they had never treated me the way my wife the manager of this place treated me instead of asking how I can help you or what I can do for you it was from the first moment with bad attitude bad character a very inappropriate way I dont know how they have it there as a star manager does not deserve to have all the stars removed