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DG Ace Hardware
14355 Tamiami Trail, North Port, FL 34287, United States
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DG Ace Hardware

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Ki
Review №1

This place is really changed for the better. More people working and way better attitudes than several years ago. I actually stopped going here because of the, its over there in aisle sixAttitude of the people working there. Now when you ask for something is someone takes you there... Nice.

Ja
Review №2

Perry is AMAZING. Never have I ever gotten such good customer service from anywhere/anyone else. I asked some questions about breakers and he gave me step by step instructions on how to do everything and even made sure I took to correct steps to protect myself when doing this project. Perry showed concern for my well being and went above and beyond for me in that aspect and I can’t thank him enough. The other employees there were very nice though I can’t remember any names but you can guarantee I’ll be coming back to this ace a lot from now on.

Du
Review №3

Good little store they have most items in multiple categories and always happy and willing to assist a customer

Na
Review №4

This place has no customer service, I waited for a month for them to fix my chain saw, they never did. They told me that the guy who fixes them just sent the chain saw back after not fixing it. Didn’t even let me return it. They said I could either buy a new one or I could wait for the guy to fix it, which would probably take another month. I’m never coming back here. The employees don’t even help you they just waste your time. DON’T WASTE YOUR TIME COMING HERE.

De
Review №5

This is a nice hometown store. Very neat and orderly. Great friendly, helpful employees. It is worth checking them out.

ni
Review №6

Its always great service. Very helping. Kind employees. Great service and prices .

Ig
Review №7

Good store old fashion good quality customer service. Great experience and has everything you need for your household. I like that they can make keys and program your car key for you. Saves money buying key online and cutting it and programing it at the store.

Th
Review №8

Great customer service! They took the time to help me find the perfect solution!I will go out of my way to use this store...must have strong manager.The 20 mile kayak pic is after the velcro tape did the trick on the grip.Thanks Tom

Se
Review №9

They live up to the motto of helpful hardware folks! Helped me diagnose an issue even tho they didnt have the stuff to fix it. First stop if u want knowledgeable helpful staff at the ready!

Ma
Review №10

Not helpful at all. Had to find my items and answer my own questions. Not happy. The check out woman was the only thing that was good. She saved the day on this shopping experience.

Je
Review №11

Extremely friendly staff. Ace is always willing to help. I will definitely go to the smaller guys just for the customer service.

Ch
Review №12

Was able to find what I needed and the staff was very helpful.

Na
Review №13

Terrible customer service, i brought chainsaw and it broke right away, send it away to get fixed, came back and broke again, came back and sent back again, told us it would be finished after 3 weeks and i came back 1 month later to find out they didnt do anything, when i asked for a refund, they didnt do anything about it. DONT COME HERE!!!!!

Da
Review №14

I have never, ever been to an Ace Hardware store that wasnt pleasant and helpful. And knowledgeable. This Ace is no exception. No need to wander around looking. Everyone knows where everything is.

Cr
Review №15

Great selection, experience people to help you.

DO
Review №16

Supper store always have what I need great staff

Ri
Review №17

Nice people, very helpful...

Br
Review №18

Was looking for a shell shovel but they were out. The staff was helpful and friendly.

Jo
Review №19

Called to see if they had an item in stock. First time, the clerk hung up. I called back. I told the person that answered what I wanted. They told me I could come in and look for myself.So much for trying to shop local. Ill order from Amazon.

Wi
Review №20

Needed some extra keys made, one which was a bit unusual. They quickly handled this, including checking and double checking charts to ensure the keys made were correct...and they were. Also purchased a pair of Bimini shorts for the summer season. Ace has always had the tools and knowledgeable people to help with any project I have taken to them. Well pleased as always.

J
Review №21

Nicest and most helpful people!

Ki
Review №22

Helpful, very helpful.

Al
Review №23

Great place to get keys made

Wi
Review №24

Great people

Jo
Review №25

Wonderful people. Get my propane filled here every time.

Su
Review №26

Very helpful

Je
Review №27

Quick and smart at helping find the right little bit for nut and bolts!

Ro
Review №28

They had what I needed to make my project work.

Ju
Review №29

They are very helpful you have a question the right there and Ill help you find anyting

Jo
Review №30

Very helpful staff, seems to always have what youre looking for.

Na
Review №31

Excellent service

Ju
Review №32

Just a nice place to shop

Je
Review №33

Quick friendly service.

Ro
Review №34

Very helpful associates, clean store, you can find whatever you need in this hardware store

Br
Review №35

As long as DG Ace has something I need, I will buy it there before the big box stores. On some items they are a little more $ but on others they are a lot less. The personal attention they give you is worth the extra few pennies. Diane and Gregg are the best. Very knowledgeable and extremely helpful.

We
Review №36

Customer service is horrible waited over 10 minutes and walked out!

br
Review №37

Everything you need around the house and a staff ready to help. And you dont have to walk miles looking for an employee like the big hardware stores. Always someone to help with tools paint bug spray and they know their stuff.

An
Review №38

Great customer service,👍

Re
Review №39

I like the personalized staff.

St
Review №40

Ive been coming to this Ace since I little, just over 25 years, and Ive never had bad experience. The people who work here are always nice. Almost every time Ive come in someone has asked how can I help with in minutes of being in the store.

Bi
Review №41

I went in to purchase a mailbox that they had in stock. Online prices were different than in store. The assistant store manager stated they do not price match. The gentleman who wrung me up thought it was odd.

st
Review №42

Excellent service and very helpful. Clean and very organized. They have it all .

Gl
Review №43

Great place...home-town hardware store. Knowledge staff that you dont have to search for! Hear that big box stores?👍

l
Review №44

Very good customer service.

Re
Review №45

I love to support local, these people are very approachable and nice, but its just so darned expensive and often times they dont have exactly what I need. Very nice employees, always available and willing to help

Me
Review №46

They always carry or can order basically anything youll ever need for any repair or project youre working on. Great store. Plus they have small cute gift items scattered throughout the store. A+ Great job Ace Hardware. ✌

Mi
Review №47

For a small store, they manage to have everything I need. And the staff is incredibly friendly and knowledgeable.

Pa
Review №48

Easy access off 41. It has a lot of essentials you can get. They send me coupons that I can actually use. Good for quick stop for small items.

Jo
Review №49

God forbid you loose your receipt, The store manager lied, telling me he had to throw the item out. Very unprofessional. Will never walk in that store again..For the small ticket item it was he should have just given me the benefit of doubt and a store credit..

Ca
Review №50

Very helpful people. Usually have what I need....not much more expensive than other places around.

Je
Review №51

Love this store. Easy to get into, not a lot of unnecessary walking and someone is always there to help you find what your looking for.. They are always pleasant and never rush you..

Do
Review №52

Even though this store is out of my way, the service I get here is second to none. The people are friendly and helpful. The store is very well stocked and clean. I strongly recommend this store.

Da
Review №53

Excellent service, friendly/professional staff with a great sense of humor. Have been there several times and always find what I am looking for.

To
Review №54

Associate was super helpful. Told us we could get it cheaper at home depot

Jo
Review №55

Always have what you are looking for!

Eu
Review №56

I made three trips for parts for my sink that never fit

Ko
Review №57

I love smaller hardware stores. The employees were helpful and polite.

De
Review №58

This hardware store always has the nicest employees. They really seem to enjoy their job. Even though the store is small, it pretty much has anything youll need to do repair a home project.

Ny
Review №59

Experience was great, best hardware store in North Port Florida. The assistant manager was a great help with changing the color on my paint, to make it darker. He was very patient and very persistent to get what I wanted, I am very happy with the paint, looks a lot better now .Great service I will definitely go back there all the time. Ace is the place.

Mi
Review №60

Great store! They have everything! Id rather shop here than at a big box store. The personal touch makes a big difference! The samples of BBQd pork tenderloin made you really feel welcomed!

Jo
Review №61

Very nice and friendly staff. More than willing to help ya find what youre looking for.

Sa
Review №62

She gave me advice if your having bad mosquitoes at your place. Mosquito can come to your house and check it out! THANK YOU!!!

Ki
Review №63

Got what I needed. Staff very helpful

Su
Review №64

Thanks for all the help they were very busy but spent plenty of time helping me find the part I needed

Ad
Review №65

I like this store. Very knowledgeable staff.

Li
Review №66

Store employees extremely helpful and friendly. Ace had items we couldnt get at Home Depot or Lowes.

Br
Review №67

Better customer service than big box stores

Ri
Review №68

Service was good; happy employee but had I hard time making keys

Mi
Review №69

I love this store! The staff are always kind and helpful. The Go To store when you strike out at the big-box stores.

Mi
Review №70

Very friendly service.May have less variety than its competitors, bit you know they will be helpful

Le
Review №71

This Ace always stocked clean polite helpful

Ke
Review №72

Good customer service has specialty items that the big box stores dont have.

Gi
Review №73

Phil helps us out everytime we visit.

D
Review №74

Even at closing time the employees are friendly and helpful.

S
Review №75

Excellent staff that was knowledgeable and friendly too!

Ke
Review №76

Extremely helpful and friendly

Ke
Review №77

I received great, efficient service from Dave. He cut keys, solved a minor faucet repair project, and sold me a Weber grill assembled and delivered for the same price as one in a box from the big box stores. Plus, they filled my first propane tank for free.

Ri
Review №78

Always helpful.. always have what you need

Al
Review №79

Nice family owned hardware store if you prefer not going to big corporate stores and support small business owners.

Br
Review №80

Always better then Lowes or home depot.. if they dont have I do rather go to Lowes over home Depot

Le
Review №81

Best hardware store

Jo
Review №82

Nice store. They have everything

Ma
Review №83

Was in the store to exchange an item for a different color. After some initial confusion about cash back, the person behind the counter finally caught on to what I wanted to do and the exchange was went just as it should had. I failed to mention that I didnt have my original receipt as someone else paid and picked up for me the original item. The team there really helped me out.

Me
Review №84

Home Town service and a great selection of nuts and bolts

Ro
Review №85

Nice place, well stocked. Cashier was very outgoing and personable. They dont appear to have any help? So its basicly self service.

Vi
Review №86

Great people.

To
Review №87

Well organized store and helpful staff.

Ja
Review №88

Fantastic customer service. Friendly staff and knowledgeable.

Ty
Review №89

Took me 20 minutes to wait in order to get help from a store representative. Needed to return a product that I bought less then a week ago, told I could not return it because of store policy. Do yourself a favor, do not buy things here, go to home depot or lowes.

MO
Review №90

Excellent customer service. We always want to support our local small business.

Ch
Review №91

Love this store

Di
Review №92

From out of town, went into this store the man was so helpful today, I wish I could remember his name to give him the credit he deserves, drain works diane

Ar
Review №93

I was having some ant problems and being new to Florida did not know what to do about. I got some great advice from one of the salesman and purchased a product that I believe is going to get rid of the ants for me. Thank you Ace Hardware . Art Day

Bu
Review №94

Very helpful staff and great competition to Lowes & Home Depot!

J
Review №95

Good people very helpful

Bo
Review №96

Looks very well stocked. Looked likectyey had some of everything you could be looking for.

Ka
Review №97

Very nice and helpful staff..thank you for putting the salt in the car for me.

Ja
Review №98

Great place to buy! Got my Weber there. They know what they are doing,And FREE DELIVERY! Not like Lowes $79.95 and Home Depot $69.95!

jo
Review №99

Outstanding service and the staff knew what tools to recommend for the job for 1st time home buyers

Le
Review №100

Im a 14 year customer. Its my first stop for solving hardware problems. They saved me time and money today!

Information
10 Photos
100 Comments
4.5 Rating
  • Address:14355 Tamiami Trail, North Port, FL 34287, United States
  • Site:http://acehardware.com/store-details/16299
  • Phone:+1 941-426-4575
Categories
  • Hardware store
  • Home improvement store
  • Paint store
  • Tool store
Working hours
  • Monday:8AM–7PM
  • Tuesday:8AM–7PM
  • Wednesday:8AM–7PM
  • Thursday:8AM–6PM
  • Friday:9AM–5PM
  • Saturday:8AM–7PM
  • Sunday:8AM–7PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
Similar organizations
  • The Home Depot18000 Tamiami Trail, North Port, FL 34287, United States