Store is always clean and well stocked. Employees are very pleasant. Recently I had difficulty printing some pictures, Jay, one of the supervisors went out of his way to be helpful. Always a pleasant experience shopping there.

I would rate it a zero if I could. I was put on hold for 45 mins. I had enough time to pick up my daughter and drive to the relocation. When I got there, as assumed. There were over 10 employees behind the counter only 3 visible were helping assist customers. When I asked whos job it was to answer the phone and they said they were too busy to even get to that with all of the 3 cars in the drive thru lane.

Slowest Pharmacy ever. Was told 1 hr for my daughters prescription. Came back and he and a half later and still not ready. The drive thru line is more than slow!! I asked for cherry and specifically said no bubblegum flavor for my daughter and after waiting 1 hr and 45 mins for the RX they gave us bubblegum flavor. Horrible service

Like everyone else, if I could give 0 stars, I would. The ONLY reason I use this pharmacy is because they’re contracted through my insurance and I have to if I want scripts covered.They’re consistently filling prescriptions that I’ve asked not to be filled. They’ve given me the wrong medication. They send out texts stating I can refill a script only for me to call and them tell me (on the day they stated) that it’s too soon.People rely on medication to get through their day, and expect it to be available on the date that is told to them.Their staff does not care. Everyone has a flippant, eff this job attitude - even the pharmacist. Moral of the story, if your insurance covers scripts elsewhere - GO ELSEWHERE.

Theyre out of stock on my fathers prescription every month and make him go 4-7 days without it, for the past 2 years. Last time they let me drop off a prescription for processing and waited until I pulled in my driveway to call me to come back because it wasnt In stock. The most unprofessional company I have ever dealt with in my life.

Checked online at THIS location for ERA laundry detergent. Said they carry it. So I drove to store and guess what...they dont. I asked the young girl stocking about it and all she could say was if we have it, it would be there. They dont even have a place for it on the shelf. Just frustrating😡

Worst pharmacy ever. I don’t even feel comfortable asking questions about my medications because their so cold. Like I first went in into drive thru. I waited five minutes and left to go inside. Just to go inside to wait longer and have one of their con workers in front of me talk about how she is picking up cat food for her dad. Like hello I’m here help me ??

Went to pick up my wifes prescription told it wasnt there and they didnt have it asked the manager to check the voice-mail and was screamed at by amber the pharmacist that she checks them and it wasnt there and after I left they text to inform us its ready I go back to complain and get it and informed I was screaming at them will not be coming back worst staff ever and the operations manager couldnt even care less about peoples complaints.

Basically they’re only getting the one star because you can’t put zero stars in order to post a review however where do I begin…… Not only has it taken me a week to try and get a hold of someone to understand why a script hasn’t been transferred from Walgreens to this location for a bottle of eardrops are you listening a bottle of eardrops it seems that people have better luck getting narcotics overnight then eardrops antibiotic for an ear infection then they consistently blame Walgreens! Somehow, I’ve gotten through to Walgreens on several occasions to confirm that no one from this location has contacted them in regards to the transfer of my Rx’s. Sooooo today after contacting my doctor and getting the scripts sent directly to CVS…. They are still blaming Walgreens must be nice to make another pharmacy your scapegoat. I can say this, with years and I mean years of dealing with Walgreens I’ve never had this issue I’ve also had dealings with CVS in other locations and never had this issue I can only say with certainty that this location has a serious problem either of communication, management or just pure business ethic !!!! I’ll sit here with my ear infection and let it fester while I wait for them to get it together and see if they can fill it by tomorrow God willing

I was hung up and yelled at over the phone on two different occasions. When I decided to change pharmacies I almost ran out of medicine imperative for me to take because of their part in the transfer. I’m very happy at my new pharmacy I no longer just picking up my prescriptions

Getting medications delivered is impossible. Iv e put my card in to pay, address etc, etc. NO ONE PERSON INCLUDING THE MANAGER WHO CONTINUED TO WALK AWAY FROM ME would nothelp me out. I am a newly widow who does not drive cant get much need prescriptions

Very poor service at the pharmacy. I’m truly never one to complain, but this visit was very disappointing. I sat in the drive through for over 30 minutes having to explain and re-explain who I was and the prescriptions I needed. I was told this pharmacy would have my insurance info transferred from a different pharmacy. They did not. I don’t know what the issue was, but I’ve truly never had such a poor experience at a pharmacy. I am a healthcare worker, and I understand that it is a hard job, but this was unacceptable.

Wish the people in the pharmacy were a little more helpful and patient. Have had same experience with the same person there twice now so know it wasnt just an off day. If they dont enjoy their job then they really need to find another line of work and not take out out on customers.

This CVS pharmacy location: services are horrible. The drive through service sucks and wait time is horrendous. Never enough staff to help customers. Take your business elsewhere please. I have never had prompt service. Worst experience ever!

Extremely unprofessional staff.. Cant get anyone in pharmacy. They pick up phone and hang up. At least answer and say, hi please hold a bit longer I dont mind waiting but 3 separate times now this has happened. Its always theyre having issues with the phone then maybe you should get new phones!

The worst ever. They never answer the phone. They are rude and arrogant. The manager is clueless. I will be going elsewhere.

Saturday June 19th ran in to purchase item and stood behind lady who was chatting with the cashier. As the “customer” went to leave i moved towards checkout. Cashier disappeared, I thought she was coming to check me out. She went outside to smoke a cigarette right in front of the door with the friend of hers who has just been inside, leaving me to use self checkout without even a word to me. I also didn’t have a cvs card to get the item priced at 15 but she wasn’t there to help me obtain one. I will never go here again.

We had the same poor experience as everyone else. We won’t go back either.On your receipt there is a survey code. Just do the survey and they’ll hear about your concerns.I’m sad that this is a common experience at this CVS.God bless whoever goes there to get their meds.

Read the reviews but we were here on vacation and had to pick up my son’s medicine. We called ahead, trying to defeat the horrible experience, but when we went to pick it up 2 hours later they said it be another 15 minutes. Okay, no problem. Wait 15 minutes, go up and no one knows we were even here. Lady at the counter was a complete monster.

Poor customer service. My meds are seldom ready and they hardly ever pick up the phone in pharmacy.Do not recommend:(

The worst pharmacy ever. It took 2 days to fill my prescription

I too would rate less than 1 if I could. I have never experienced such horrible service. When one is in need for imperative medication and not feeling wellwaiting 1 hour is unacceptable, especially when I was told “few minutes”. In addition, the pharmaceutical staff were rude as I sat and watched others face similar issues. How can you tell someone “your prescription is ready” and not even have it?In addition, I heard the pharmacist yell out loud a specific medication, asking who’s it was. How embarrassing. I would certainly not want my medication known to the entire store.Shame on you CVS!!!!! I will never step foot in your door again.

Whoever manages the pharmacy needs to be more responsible. Theres no way a pharmacy should be out of stock on imperative heart medication, let alone on the first of the month when most people are refilling their prescriptions. Ive just waited three days to get my medication. I would never have kept my management position if I failed to anticipate/order what my clientele needed at or on their payday, especially first of the month SS customers.

The Ladies at CVS Pharmacy made my year!!! Got my sons meds and a much needed discount. I appreciate everyone of the hard working Pharmacy Experts!!! I WILL go to them again with appreciation!! These times are tough. They are giving us a service our loved ones cant do without!! Be Thanful!!

Terrible service, employees in the pharmacy rarely look up from the computers to acknowledge you. The wait times are aweful, the drive thru is the longest wait time Ive ever experienced . The friendlyness in this pharmacy is just awful.

Have not seen worse CVS pharmacy. You need an hour to pick proscription.

I wish I could rate this lower than 1 star. Drive thru is always a long wait even with only 3 cars in front of you! Today I waited over 45 minutes in line even though I was told my prescription would be ready at 5 the day before. When I finally got to the window I was told it was NOT ready! I was told I could COME BACK, no way I was not going to chance coming back and waiting again. I apologize to the people behind me BUT I had already waited much to long to come back!DO NOT GO THERE!!! NEVER GO THERE!!! How did they ever get a 2.1 rating read the current reviews. 1 star is way to much for them!

They’re extremely rude In the pharmacy. They never have my scripts ready when they say they’re ready. They do not care to answer your questions. Everyone has a bad attitude, even just during a normal pick up check out. I’m thinking it’s bad management and maybe not every employees fault, but you can’t run a pharmacy like that it’s dangerous and careless and I actually hate picking up my scripts once a month and this is the only place I can to fill them near me 🙃 just mad unfortunate..

DO NOT USE THIS PHARMACY! DRIVE FARTHER SOMEWHERE ELSE AND SAVE YOURSELF A HEADACHE!

This is the worst pharmacy I have ever experienced. The first time I used them I left crying and said I’d never return well now our insurance company is making us use CVS I am in bed with Positive Covid and severe covid symptoms trying to not have to go to an ER and the pharmacist has made my husband return three times to the pharmacy for my meds!The insurance has new cards with the new year but the numbers and everything are the same and said employee refuses to look up the account without the new cards! Never seen anything like this! Sun pharmacy of Venice is my favorite! If you can use local they actually care about people! From now on I’m using them even without insurance! Because CVS of North Port what a joke you are! Working in healthcare I am absolutely disgusted especially for the seniors who I serve! Unbelievable! So grateful I have an advocate in my husband and feeling so sad for those doing this alone!

Terrible attitudes wait times are ridiculous

Everybody was incredibly rude. My wife tried to move her prescriptions. The person behind the counter rolled her eyes and said we may be able to do that. Went down the street to another cvs and they handle it with complete professionalism.

Just spent over 20 minutes in the pharmacy drive-thru to pick up one prescription. The gentleman that helped us was obviously not qualified to be working in his position. I dont blame him. I blame his supervisor and CVS for not giving him the training he needed to be successful.

One of the worst pharmacies around short staffed say they are 4 days behind on filling customers who live here year round because snow birds are back! My prescriptions were suppose to be ready at 11 am today it is 4:26 pm I just called and she said she still need a half hour!! Wish insurance would let use go back to Walgreens and the attitudes of the employees suck!

Went to get flu shot for my wife and my self using good rx coupon was told cvs does not accept good rx.tried to call store first was on hold for 20 mins rven though they have 5 people working in pharmacy no answer. Went to cvs was told cvs does not participate with good rx. Very poor customer service.went to publix pharmancy they take good rx very helpful. Cvs service is very poor.

If I could rate 0 I would. The worst Pharmacy I have ever delt with. If you want your medicine mix up go their. I prefer to live. Very Very Uncaring and uninformed. Managers are the absolute worst. They need training on how to run a business. Corporate will be called today

I would give them negative ratings if allowed. To spare tons of unnecessary details.. We had two awful experiences. They include a two day waste of time and gas not to mention shear frustration and exhaustion.. Do not send your children here to get covid testing!!! They refuse them by stating something is needed from the parent that neither CVS or the minute clinic know where to find it. If you are the parent and go with the child they still refuse to help.

Worst pharmacy ever. Not like the brand CVS but this particular one. I actually started to hate refilling my prescriptions because I would have to deal with this place.

This is the WORST American pharmacy as far as customer service has to offer. WHY are these heartless, rude and unprofessional people are allowed to deal with people who are Sick and cane to get much needed help.I will never stop complaining about these “professionals”. A young lady pharmacist didn’t even bother to come and explain. I have never seen such obnoxious and careless licensed professional. THE WORST PLACE TO COME For HELP. 👎👎👎

We have been waiting a week to have prescriptions transferred to this pharmacy. We have contacted them 4 times now to get these prescriptions transferred. They are busy but the customer service is extremely poor. This will be the last time we use this pharmacy,

MoneyGram services a lot to be desired, indifference among staff including Manager, recommended for me to go to Walmart instead, why bother offering services that you cannot render?

Easily the worst pharmacy staff I have ever had to deal with in 35+ years of dealing with pharmacies. The staff is incredibly rude, cold, unhelpful, and appears to be bothered by simply having to fetch a bottle off of a shelf and put it in a bag. Every visit somehow manages to be worse than the last, and if there was another pharmacy within 30 miles that ordered the medication my family needed I would drive there. They have hired someone new that works the drive through and somehow she is even more rude than the rest of them. Avoid this place at all costs if you can get your help elsewhere.

I was hesitant to switch here because of some of the reviews. But, I’ve never had such good service froma Pharmacy. Their computer system is totally up to date. Staff are more efficient than any I’ve dealt with here. It was very good in IL, also. They are kind, helpful. Keep up the EXCELLENT JOB and I’d certainly recommend you as being the VERY BEST PHARMACY in North Port FL! Thank you for making things so much more pleasant.

They are just awful

Front staff member lied to me about the amount of medication I could receive. Said it was a goverment limit!

I hope this place gets some help. Its hopeless getting through on the telephone at all

Husband called to have his scripts extended to 90 days and he was hung up on and he called back and he said the lady has the personality of a rock. She wasnt caring, friendly. I understand your not making a lot of money per hour but you dont have to be a jerk!

Love CVS in general but this one is awful. They dont call you if theres problems with your script or to tell you when scripts are ready. More than once the pharmacist LOST my script. And pharmacy staff is insanely rude.You can now add to this the disgusting staff doesnt wear masks or dont wear them properly.

I have to say that when i first read the reviews i was very nervous to use this pharmacy especially being im from out of state but this had to be the best experience i have ever had at a CVS pharmacy including the ones in NY. The tech was extremely sweet and they did not give me a hard time at all. So not sure why people are so harsh because its definitely not what my experience was. I will continue to use this location when im visiting North Port !!!!!!

The Staff is so rude and not helpful at all..when you call. ...like your bothering them..if you dont like your job quit the pharmacist here are pretty good..its the staff the sucks!

These people are ride and disrespectful and ignorant!!

The pharmacy at this CVS is the worst I have ever been to. My husband waited two days for a prescription sent from the ER. When I picked it up, two days after his release from the hospital, it showed it was filled on the day he was released from the hospital. I checked every single day and was told they had not received it. If we werent forced to use CVS by Medicare, I wouldnt be going here.

Horrible. Every week I use the money gram service here and this one particular employee..Kerry I believe always fusses when i reach up by the cashiers desk. She looks at my Drivers liscense, then asks me to pronounce my name loudly etc...I never go through this with any other employee. I have been using this kiosk for months...she is the only one who acts standoffish. The only reason Im writing this is because the mannerisms of the other cashiers who I get sometimes are so welcoming...unfortunately I always get this woman...its as though shes judging you while carrying out her duties..she watches me from top to bottom because she attempts to help....

Please enforce your mask requirement. I walked in and saw your cashier with the mask down around his chin, checking people out as he was talking to them.

Wow the rudeness out of the pharmacy workers! I will never be shopping here! You guys really should be nicer specifically since you happen to have a highly competitive business. Shame how you treat people!

Very helpful employees!!

Just a horrible first impression, and after reading the reviews, plan to move elsewhere to pick up my prescriptions.

TWICE in only SEVEN days our drs office called in prescription for very strong antibiotic for my son (venomous bite that was spreading infection up his arm and we are trying to avoid hospitalization). TWICE in only SEVEN days we called this pharmacy and were told the prescription would be ready at a certain time for pickup. TWICE in SEVEN days we drive to this CVS and wait in line at the time they told us it would be ready for pick-up and TWICE in SEVEN days we are told they dont even have the medication IN STOCK!!!!!!!Now once, ok, someone made a mistake, let it go, drive all the way into a nearby town to get the meds and let it go, but seriously North Port CVS, TWICE???? The SAME misinformation!!??!! In just seven days? I suggest that you look at your system and STOP giving out misinformation this frequently if you want to stay in business. You have already lost mine thats for sure.

Why does this pharmacy staff have such an attitude? Ive gone here for a year and they are constantly unfriendly and unhelpful. Officially switching to a different pharmacy.

This pharmacy is a joke always a problem nothing is ever ready my sons doctor calls a prescription i call them while leaving the doctor office to see what time it would be ready and they tell me 9:00 tomorrow i go the next day at 6:42pm and its not filled. I ask why and the girl tells me nobody told them to fill it are u kidding me then they say it will be ready in 15 minutes.... LMFAO ok not like i havent waited long enough

The pharmacists announce in a loud voice, from behind the counter by drug name, that my prescriptions were ready. I rally did not want the whole store to know what drugs I was taking. Ya can’t make it up! Have moved my business to Walgreens.

Caution CVS pharmacy will rip you off. I filled a prescription for a 30 day supply of eyedrops after having Lasix surgery with two refills. They gave me all three bottles which I did not need after paying $100 and change. When I spoke with the actual pharmacist she told me I could not return the two extra bottles They gave me that I did not need. Back to wallgreens I go. Extremely rude service how does she keep her job? I will never again step foot into CVS!!!

The rudest people in the pharmacy. I’d rather die than purchase medication from these ignorant people.

Had to pick up my sick child’s rx, was called in from urgent care at 9:15am when I left the office. I called to confirm before taking a sick child out of the house & into the car and out of our car, and they said “yes- we have it- will be ready in 15 min”.. I brought him in, picked up Tylenol while there.. waited on line in the pharmacy behind 4 people while holding a crying sick toddler- to be told “I apologize, whoever told you it’s ready was mistaken. Call the dr and have them resend it”.. and called the next customer. I called the dr- she resent it and said “i sent it, but I’ll send it again”. Went back at 11, not ready. Went home, let him relax and try to nap.. went back at 5- was told yes it’s there but won’t be ready for 20 minutes. Went back at 6:30, NOT READY. 7:15 went through drive through and waited behind 3 cars to be told their computers are down and to come inside. I said sharply at the man “my sick child is finally asleep in the car seat, I’m not about to wake him to come in. I’ve been here numerous times and been inconvenienced enough.” Called the dr and had it sent to another location. WORST PHARMACY EVER- take the ride to another location to save the stress and headache. FYI, called corporate also.

Miss Colleen, the pharmacist, filled my prescription in a very nice and timely manner. All the pharmacy employees are very courteous, and respectful, when handling taking care of the customers that need their prescriptions.

The store is fine, needs upkeep. Pharmacy however is disturbingly awful. Don’t give a damn about patients, half the techs don’t know what the hell is going on. They don’t know why your prescription isn’t ready or why they sent it back to the dr and neither does the doctor because they didn’t explain what needed to be done. never seen such awful service in any other place. I wish I could give it 0 stars and I would 100% go somewhere else but Walmart and Walgreens don’t take my insurance

SLOW SLOW SLOW. Did i mention how SLOW the drivethrougb is?

Like most other reviewer who rs, the front staff are courteous and helpful. Different story at the pharmacy. I recently moved here from New York, where I have ALWAYS used CVS for my prescriptions. Well, I just moved all my scripts to Walgreens. Pharmacy staff-especially the managers are rude and incompetent. VERY rude and incompetent, no matter who is working The been

The bathroom in this store is the most disgusting, nasty i’ve been in.It has’nt been cleaned in a long time and in a pharmacy and health establishment. First and last time I step in that place!!!!!!!!

Good, fast service. Employees are helpful and knowledgeable .

Quick and easy.

I picked up my grandsons meds today and was very disrespected by the older lady in the pharmacy with 17 grandkids which she made me aware of,just because I didnt remember my grandsons birthday..should have a more respectful staff/employee.Wow! what customer service..

Can get home delivery

The front staff are very kind and helpful. The pharmacy staff is in dire need of a customer service course. Having to wait 2 hours for pain meds for a child is ridiculous and cold hearted in my opinion. I dont think my child is special but what sort of corporate monster would allow that to happen. I will be taking my business to Walgreens where the staff has more compassion and seem to care about their customers.

Its ok for a pharmacy, but they never, ever have a prescription pain medication my dr. prescribed. Ended up at Publix, which always has my meds in stock. CVS has some decent sales if you have the CVS card..

Pharmacy techs are inept and rude! Moving my perscriptions to a different pharmacy!

Do not use this pharmacy. Not only are they rude, they are apathetic, unhelpful and are not interested in customer service, or service recovery.

This is the worst pharmacy Ive ever had to deal with.

The pharmacist and staff are extremely kind and helpful. I will only go to CVS

Horrible experience with Sarah.

They charge you without looking to see if you have insurance or not and not very friendly employees

Waited 25 mins, got home to discover my prescription was shorted a pill.

Very rude at th he pharmacy! Will be having all future prescriptions filled elsewhere.

Horrible management and customer service in pharmacy very rude!

Typical CVS. Store could be cleaner.

Friendly staff