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Janssen Chrysler Jeep Dodge & RAM
1711 Halligan Dr, North Platte, NE 69101, United States
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Janssen Chrysler Jeep Dodge & RAM
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Br
Review №1

Bought a F-250 from here and wanted to give a quick shout out to Cody for helping me through the process. 5 Star service and got a great deal! I flew in from California and Cody even picked me up from the airport. If your thinking about buying a car from here definitely check them out!

Pr
Review №2

Had a freak accident on my camper van of a fire under the hood. Old van, extremely hard to find the parts. These guys worked there butts off to get me back on the road and find the parts I needed when I looked all over the country and tons of junk yards no luck. This was a couple of years ago, however as I’m dealing with other mechanics now I was reminded of how great this maintenance team was and wanted to share my appreciation.

St
Review №3

Grate frist service check upSo oil change nice waiting room. Free waterIn bottles. Friendly staff.

we
Review №4

I purchased a 2017 nissan altima from janssens and within just a few days of having the car i noticed the left side driver door rear view mirror was broken so i called and they told me to bring it out so i did 2 salesmen looked at it and said we will order a new mirror ok...I waited but nothing so i called and left a message with there staff checking to see whats up on the mirror NO CALL BACK ...I waited a few more days..NO CALL so i called them back.they said they had the mirror on back order ok again i waited no call no nothing.I called back again after another week needless to say they did not order the mirror the salesman finally calls and asking for pictures of the mirror ok i sent them ..After all of this run around i still have not heard anything about the mirror In the mean time i have incountered transmission problems as in slippage and throwing fault codes as in code PO841 trans malfunction..I reported this issue to janssens staff and to this day i have heard nothing from them ..So i guess i am paying for a car that should have never left the lot ...I had the trans looked at by MOBILE 1 EXPRESS LUBE they said these cars are known for transmissions going out at higher mileage..Now i am pretty sure a reputable car dealership they are aware of what cars have known issues and what ones dont

Ri
Review №5

Jack took great care of us! Best place to buy a car in Western Nebraska

Ed
Review №6

We were traveling through from California to Tennessee when we developed a coolant leak on our 14 Ram 2500. We pulled in to Jansen Chrysler and they got us back on the road road right away. Everyone there is super friendly and went out of their way to get us on the road. They went above and beyond and I highly recommend them for any and all of your service needs.

St
Review №7

Stopped in during a 2-week road trip around the Midwest after getting bogged down in some mud and wanted to have my car checked out just to make sure I didnt mess anything up. Got right in and out in less than an hour. Super nice people!

Es
Review №8

Bought truck that described more than 60gallons for fuel tank truck has two tanks (they weren’t aware of it having two tanks). Bought it, Didn’t even make it home, Jenssen did tow truck back just refilled gas and said they would check problem. But all they did was refill tank. Only the smaller 15gallon tank worked, called and they said “That’s what you get when you buy used cars, we can’t go off and check every car we have”. As many other dealerships they put customers first even if it’s a used car. So unprofessional to mention how much towing cost. (Maybe fill your cars with gas and check for working gauges). Don’t waste your time or money just selling bunch of cars with problema since they don’t check them or will be willing to because they lose money. Talks a lot of how they represent their business.

he
Review №9

Alek Morales will do a great job helping you find your next new car. He is very friendly and courteous.

Ki
Review №10

Alek Morales is great, go see him if youre needing a ride!

Ry
Review №11

Great service super friendly and listened to all my questions!

Ch
Review №12

Always do a nice job assisting me when I come there

Da
Review №13

Jack was such a pleasure to deal with and Im so glad with my purchase. Thanks Guys!!!

Na
Review №14

For service, look no further! After we hit a deer, a local recommended towing our vehicle here. The service manager did an excellent job checking out the damage and coordinating with a local body shop for repairs. He got our vehicle looked at right away, kept us informed of progress, and even provided a loaner vehicle and allowed us to leave our trailer in the dealer lot. I really couldnt ask for better service, and thats rare these days. If I lived in North Platte, I wouldnt hesitate to bring my vehicle here. Highly recommended!

Ja
Review №15

Jack good people bought one truck its a problem child no problem wanted to buy another but no call back ! I guess just get that one sale is all that matters!!!

An
Review №16

Alek Morales was fantastic! Go see him if youre in the market!

Ge
Review №17

They do excellent work in a short time and their cost is reasonable. I would recomend to anyone.

Ja
Review №18

Very good sales people enjoy working with them . And alls very friendly outgoing and Willing to work with you to get stuff done as quickly as possible thank you guys for the great sale

Sc
Review №19

The service department is outstanding, went into today on a Saturday. Asked if they could look at my Tire Pressure Monitoring System. Checked it had me in and out within minutes and told me what I needed to do to fix it. Amazing place.

El
Review №20

I just wanted to come on here and share my experience with this dealership. I was interested in purchasing a Jeep they had online at the time and I made sure I called them the day I was planning on visiting which was over 2 hours of driving time. I talked to George over the phone not once but twice explaining to him that I was interested and planned on paying cash up front. He continued to tell me to go ahead and drive up there and that I would get a better deal in person which I did just that. When I finally get there at 11:30am which I had talked to George At 8:45 and 9am that morning which he never once mentioned to me anything different about the car. I get there and he greets me and lets me know that while he was on his lunch break somehow he realized the car wasn’t there anymore. I was upset at the fact that this man didn’t bother to check the lot right away that morning to let me know they no longer had the car or to at least give me a heads up so I could have the choice of if I wanted to drive that far and still see what they had for sell but in reality he just wanted to make a sell and honestly I felt lied to and my time was wasted and all I got was a sorry I don’t know where it’s at. I will never go back to this dealership again.

Ll
Review №21

Had to get our pickup front end aligned and they jumped right on it. Anytime we have got them to do anything, it has always been done right and timely. So high five to service manager and techs. Good job guys.

Do
Review №22

The vehicle had a recall out on it when they sold it to me (or at the very least quite soon after Id say within 2 weeks) and I was not notified of this, in fact they gave me a blank vin search paper, and then my grandfather heard on the news like 2 days later that there had been several deaths due to the recalled parts already and approximately a month later but before the solution for the recall was announced, I was in an accident where my vehicle was totaled and I simply recieved nothing more than a Im sorry that happened. While they were polite, I also feel they didnt explain what they were doing very well and didnt word what they said very well as also I ended up being charged substantially more than what I was expecting. All in a pretty lousy experience

Ro
Review №23

Called on a used mini van yesterday, told them we would pay cash but wanted to know their lowest price. We were told the van was privately owned by an employee and they would enquire about the van when said employee showed up. Fast foward 24 hours, wife FINALLY got someone to talk to her. They hauled the van off to sale at another location after we had talked to them. Sales department is almost as shady as the maintenance shop.

Er
Review №24

Excellent service!!! I will always recommend Janssen to my friends and family!!!

He
Review №25

We had a fuel problem with our Ram 2500 on our way back to Washington state for work. First thing Monday morning (we had the issue on Sunday and they arent open) they got the truck in and had it fixed before the time they had estimated so we could continue on our trip. Outstanding service!

Le
Review №26

I will give this place a five star very helpful and good workers

Yo
Review №27

Jason really helped us out! Got us into a nice truck for a very fair price. He did keep insulting the size of my manhood however.

Br
Review №28

Amazing and easy to work with!

Ro
Review №29

Good work from great people very greatly

Br
Review №30

George was extremely helpful when purchasing a recent pickup for our son! I will gladly do business with him and this dealership again- he went above and beyond and even met us half way for vehicle delivery. Thank you for the great customer service!!!

Li
Review №31

Wonderful people very helpful! I totally recommend them. Mike was the best!

Ji
Review №32

Service department in np doing good job

aa
Review №33

Jack was great to work with. Quick and very reasonable.

sh
Review №34

Excellent service!! My family and I where traveling over the Christmas break and I was having some electrical problems with my truck. I stopped in and they were able to get me in right away. literally had a mechanic on it in a few minutes. They bent over backwards to help me. They secured a rental so I could beat a snowstorm, until they could figure out the problem. After chasing down some loose ground wires they had me back on the road. I must add, completely problem free ever since. I would recommend them to anyone. Thanks

He
Review №35

George treated us like family from the moment we first spoke to him. I’ve never, EVER had an easier, more stress-free purchase in my life. I love my new Equinox. Janssen’s came through on EVERY SINGLE promise they made to make right on the vehicle, even providing us with a new key. We will likely never buy another vehicle from anywhere else!!

Fu
Review №36

Truly great service from there service department. My Jeep was having major issues while I was going from MN to AZ and they where the closet dealer. They seemed pretty busy but he saw I was traveling and threw me on the lift right away and had his top tech diagnose the issue. I had to wait over night for parts but that was fine after the quickness of there work. I new right away I was in good hands.

M
Review №37

My family and I were on our way home to Colorado following Christmas and our 11 year old car broke down in North Platte. Figuring it would be better to not press our luck with it any more than we had, we looked up the selection that car dealers had in North Platte and Janssen had the best selection so we started off there. We were treated great from the time we walked in the door, to the time that we left with our new car. We feel like we got a fantastic deal and actually had a good time while there!Without a doubt, I would come back to Janssen for our next car!

Mi
Review №38

Good staff... very friendly and helpful in the car buying experience. Nice place to shop for a car or a van or a pickup truck.

Ja
Review №39

Yet again good ole Jack never disappoints!! I love my car!!!

Fe
Review №40

They are very helpful

Al
Review №41

This is a great place! I was driving through on my way home and my jeep started acting up. I gave them a call and was told to stop on by to see if they could help me out. I was there less then 3 hours and I was back on the road. Great customer service, Very friendly people, and the car worked great! I would recommend them to anyone I know!

Ca
Review №42

Payed 500$ for my abs and brake light to turn off on dash board of truck due to abs sensors going bad and after guaranteed fix, not even a mile down the road they turned back on.Its almost as if they just reset the computer and charged me. Went back in and mechanic told me it was a for ever error and nothing could be done... still 500$ down the drainDont know if the sensors even needed replacement or they just wanted a quick buck either case be careful

Da
Review №43

Jason @ Janssens has helped my family buy two vehicles, and he made the experience efficient and enjoyable. I could tell he genuinely desired to help us get the best car for our situation. We are happy to have found someone we trust completely!

He
Review №44

Jason Norman was great to work with. He listened to everything that we wanted and worked to make it all happen. He truly went above and beyond to make our vehicle purchase process easy and even fun!

Sc
Review №45

Jack Nelson to ask for help in getting the vehicle you need goes out way beyond to satisfy you

Ma
Review №46

Amazing video. I wish all dealerships had a great sense of humor. You can tell they enjoy their job, which means they provide excellent customer service.

Di
Review №47

Very enjoyable place to do business. Friendly staff with great knowledge on vehicles.These guys have many great deals on used cars. I recommend checking it out for yourself.Great service department as well.

Tr
Review №48

I must say I was blown away by the price and the service too. There is no longer any reason for me to go east to buy a Dodge, Jeep or Ram pickup, these guys kick their butts on everything!! Terry, Mike, and everyone else was just great and went way beyond expectations to make the deal happen. I am now a loyal customer and WILL be back for one of those 28 mpg diesel pickups! Thanks so much!!!

Du
Review №49

Getting an update on the availability of the 64 RamBox. Dissapointed they arent available yet.

Ke
Review №50

Definitely going to be buying my next truck from here. Im currently driving a LDS and will be in the market for another in a year or so. Just hoping my next one has more comfy seats.

Ey
Review №51

Our cruise control failed on a long ride from IL to Denver, the only dealer along the way that took the time to help was Janssen. Murray & Mike were fantastic and helped us quickly return to the road. Thanks guys! BTW, Red Rocks is beautiful!

La
Review №52

We had a great experience with Jason at Janssens! His knowledge on what vehicle would best fit our need was amazing! The whole time we felt like he held the keys to our new car! He wanted our business and he did what it took!

Su
Review №53

They are all very friendly and helpful. Thanks Terry and your service department for awesome service!!

Br
Review №54

I had an issue with my 2012 Dodge C/V and was called by my salesman and had a meeting with him and assistant sales manager and they were very pleasant to discuss my problems and I was totally reimbursed for my expenses on my brake problems. I have never had a Dealer come back and help me the way Janssen/Dodge has in all my car buying experiences and I have bought new cars and trucks from several dealers nationwide over 20 times and they are the first to take my matters seriously. I recommend this dealers for their honesty and following thru methods. They have re earned my future business. Thanks a lot Mike Lawless and Terry ?

Ca
Review №55

I have been a customer of Jason Normans, purchasing several vehicles from him. His professionalism exceeds my expectation. He is honest, friendly, and just a pleasant salesman to work with. The customer always comes first and he will do all he can to find you the vehicle you are looking for.

Ro
Review №56

Very dissatisfied today with Janssen. Was scheduled to have them evaluate my potential trade in towards a potential purchase at 11am today. Was told to not worry about bringing my vehicle in because they sold the one I was interested in out from underneath me. Bad business practices in my opinion.

Be
Review №57

Everyone is very nice

er
Review №58

This place is excellent! Everyone was a pleasure to deal with and fast at what they did. All were very friendly and felt like a nice small town dealer who actually cares.

Jo
Review №59

They always treat me great and I have great luck with both the sales and service. I would recommend to anyone. If they dont have want you want new or used they will get it quickly.

Er
Review №60

Ever see the video on Facebook of “Jason” from the dealership advertising a lifted silverado?? If not check it out. It’s soooooo classy.

Je
Review №61

Service department very good

Ta
Review №62

I’ve personally purchased 3 vehicles from there, customer service is like none other. Would highly recommend stopping there if you’re in the position for a new car. Oh and ask for Josh Connell he won’t let you down!

Ti
Review №63

After getting a low-ball offer on our trade-in, we were accused of ignoring the salesman. Really, George? Who was the one sitting on the other side of the desk playing on his phone? It sure wasnt us.

m
Review №64

Seriously??? I must be invisible... thats fine. Ill take my money elsewhere. (re:service center)

Ja
Review №65

We where headed to MN and our alternator failed. While running on batteries and 180 miles away from Janssen we talked to the service manager Mike L. and he said stop in and he would take care of us. The tech delayed his lunch and was waiting for us to pull in. It only took one hour from when we pulled off of 80 until we where back on 80 and headed home. These folks are the best. If home wasnt so far away I would ONLY do business with them! Thanks Mike L. and the tech that did the awesome job!

Me
Review №66

Driving across country when our 4WD and check engine light came on. I saw that service closed at 5:30 (and it was 4pm) so I called ahead to let them know we needed to get into the shop. We got there around 4:45. They checked the messages and had the problem fixed by 5:30. No delay in our trip!

Si
Review №67

The costumer service was great! Josh made my experience as a first time car buyer fun and comfortable! Definitely recommend to anyone who is looking for a new car! Thanks again, Josh and the Janssen team.

Ly
Review №68

Learn to take a joke @Erik Luna! Great video! Ill make the flight next time I am in the market... even if it means going with the LDS

Tr
Review №69

A truly amazing dealership with a very wide selection of new and used vehicles! I would highly encourage anyone in the market for vehicle to work with Josh Connell very friendly and knowledgeable fella.

Do
Review №70

They are super nice and I really hope they locate me a nice vehicle.

to
Review №71

The worst experience I have ever had dealing with a service department. Will never to business with this place again. Had issues with a Challenger and now dealing with Dodge directly after the lack of help from this service department. I would not recommend taking any vehicle to this service department nor purchasing from them as I was able to purchase the exact Challenger for almost thousands less then what they wanted to sale for.

St
Review №72

Salesman uses profanity in his online advertisements. Seems like a classy establishment...

Ni
Review №73

Recently bought brand new vehicle from Janssen, happy with the product. The unprofessional sales guy thats trying to get my wife in bed with him after the sale is beyond disrespectful. I will no longer do business with them! One guy represents the whole team and should be fired!

An
Review №74

Excellent service and work. They replacedthe ball joints on my truck and water pump. Had me back on the road within a day.

Br
Review №75

Was having a issue with a brand new vehicle they told me I would have to pay for the problem because they cant duplicate the problem. So I guess if my vehicle is broke intermittently my warranty is no use.

Br
Review №76

Friendly sales staff. Not much selection currently.

Ma
Review №77

Joshua Connell helped me find and purchase my dream car, Jeep Grand Cherokee. He went to the extent of having it brought to the North Platte dealership from Kansas and bringing it to my work for a test drive once it arrived. The customer service is great and professional. I definitely recommend Janssens of NP.

ry
Review №78

Great dealership bought 2016 Ram and a 2017 dodge journey from them. Ask for Ben he is the best.

Ch
Review №79

My 96 Dodge Sport Van (60,000 mph like new) has been in the shop for nearly two months. Going round and round with trouble shooting. Wipers dont work. First it was the chewed wiring from mice, then it was BCM (replaced, same problem), then it was more wiring issue, then all fuses checked, now connection between BCM and Wiper on and off relay motor....? Ridiculous! Management nice for 2 stars. But, maintenance repair....slow. Very slow! We made suggestion to bypass BCM and put switch inside front panel. They forgot. ... ? Sorry, but wow! Annoying! Too bad its all about, no competition. Small town dealership. Ugh! Frustrated. CS

As
Review №80

Jason Norman at Janssens is wonderful. So helpful and knowledgeable. Go see him for all you needs!

Sa
Review №81

Friendly and welcoming environment with a great selection in North Platte. Ask for Josh Connell- he is the best and will get you set up with exactly what you’re looking for!

An
Review №82

HORRIBLE CUSTOMER SERVICE!! Left my brand new vehicle for 4 days to get fixed and nothing was fixed. I did not get a phone call or a note in the vehicle letting me know what was going on so I took my vehicle. I then find out the parts were ordered and were there the next day, now because apparently not one person in the service department knows how to use a phone. Now I am suppose to take time off work, use my gas and mileage to take it back two hours from where I live so they can fix my under warranty vehicle. Wow one phone call could have saved me a lot of money. Oh and according to the GM they are not obligated to fix RAM vehicles even though they are a dealer!!! Worst customer service I have ever seen, definitely taking my business to someone who appreciate their customers.

As
Review №83

I want to order my next car from Jason! He’s awesome 😊

Br
Review №84

Josh, one of the original Tank Brothers, goes above and beyond to make sure he finds the best fit for his clients’ needs

Wi
Review №85

My Chrysler 200 was running on 5 cylinders when I pulled in off Interstate 80. They went right to work and found the problem. We were back on our way early the next day. Saved the day for us. 5 stars!

Mi
Review №86

Friendly staff with great financing options. Helped me right away.

Ad
Review №87

Wow. Ask for Jason@Jansens Norman. More of a consultant than a salesman. Great car buying experience.

Li
Review №88

It was a very pleasant atmosphere. The people were professional and wanted to help us find the vehicle we wanted in our price range.

Ry
Review №89

Josh Connell is one of the top car salesman around! 100% recommend him to anyone!

Ba
Review №90

The guys in the service department really went out of their way to help us out. They were extremely knowledgeable and I couldn’t thank them enough.

Au
Review №91

5 stars for the online video and the sales staff.

b7
Review №92

Im in the Market for a mega cab dually with a cummingsssssssss. Do any of the trucks come lifted already? Preferably with stacks and lightbars...

Su
Review №93

This place treats you like a friend when trying to buy a vehicle but after ......as if they dont even want to talk to you. Deal is done they got their money get out of our way feeling is the impression I got...

Ti
Review №94

Mike and Murray in service are fantastic. Very friendly and incredibly accommodating.

Sh
Review №95

Your guy doing the video of the truck and LDS is AWESOME!! Nothing else to say, 10 stars!!

Be
Review №96

I am so excited to write this review because noone believes me when I say how awesome these people are! Talk about customer service! Everyone in there is so nice and welcoming! Now let me start off by saying I have the worst credit, yet i was still able to get a really nice car and affordable payments! Ok thats not the biggest deal, I was stuck in Colorado for my sister graduation! This was a day after I bought the car, and Mike C was willing to pay for a rental and get my car fix and even heading down to Colorado to even pick it up! This guy was not fooling around! Like if it was for him the trip would have been a wreck! He knew I had my one year old boy with me and he was not playing any games, he got my car fixed and paid for it and everything! No questions asked! They are really good people there! THANK YOU!!!

An
Review №97

Great people and large selection!If you cant find what youre looking for, theyll find it for you!PRETTY AWESOME!!! You should buy a Jeep.

Wa
Review №98

Great place to purchase a vehicle. Sales staff is very courteous and not pushy.

Ch
Review №99

Jason, keep up the good work. We all need a little laugh every once and a while!

Ja
Review №100

Great service. Friendly staff.

Information
100 Photos
100 Comments
4.3 Rating
  • Address:1711 Halligan Dr, North Platte, NE 69101, United States
  • Site:http://janssenchryslerjeepdodge.com/
  • Phone:+1 308-532-4100
Categories
  • Car dealer
  • Car detailing service
  • Car repair and maintenance
  • Chrysler dealer
  • Dodge dealer
  • Jeep dealer
Working hours
  • Monday:Closed
  • Tuesday:8AM–7PM
  • Wednesday:8AM–7PM
  • Thursday:8AM–7PM
  • Friday:8AM–7PM
  • Saturday:8AM–6PM
  • Sunday:8AM–5PM
Offerings
  • Oil change:Yes
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