Prompt and polite. Replaced my glass door frame and went above and beyond to help attach a part on the existing pane. Diligent to clean up all shattered glass pieces. Would highly recommend!

They got right back to me, I dropped off my arched storm window to be replaced and in a couple days it was finished. Good quick work. The price was a little high but was done right and quickly.

Very professional and courteous. The employees knew what they were talking about and made great suggestions that made it easy for me to know what I wanted to get done. Highly recommend!

Ken the owner and Adam did a great job for me. It was a small job of remounting a mirror, cut glass for a piece of art and rescreened a storm window. I highly recommend this company. Very professional and well priced. Thank you guys

Ron was very easy to work with. He was out to measure quickly and responded the same day with a sketch, price quote and lead time. Great communication throughout the process and install was in par with lead time. Install crew was prompt, courteous and cleaned up the worksite. Shower glass looks great installed!

We had a great experience with Ron and the installation guys. We ordered a custom shower sliding door that is so beautiful! The guys were here less time than they originally thought they would be which was great! Thanks Complete Glass & Mirror!

Really dont know what they are doing or are disinterest. Salesman had no idea what he was doing. Recommend going anywhere but here.

Prompt, professional service and cost less than the initial quote!! Replaced our garage window flawlessly. Great company! Highly recommend! Will use them again 😊

Called CG&M to quote a custom shower replacement. Ron was out within 24 hours and had my quote the same day and gave me great advice on style and options.Installation was smooth and the team was very courteous and efficient.However, a few days later I noticed a small imperfection in one of the glass panels (the fault of the fabricator). Admittedly, I think it was pretty minor and I was probably nitpicking, but after pointing out via email they immediately followed up and set up a quick replacement. Very impressed in their customer service.Will definitely use them again and highly recommend.

They cant seem to be bothered with my business. We were referred to this company by The Tile Shop. They have no evening hours so made a trip out on a Saturday morning. Walked in the shop... noone to be found. We waited, and waited, and waited... I finally picked up one of their business cards on the front desk and called the mobile number. No answer but left a message. Finally someone comes in the back door - he takes next to no time with us and basically said we have to have someone come to the house but we would need to call to schedule it because he could not schedule for the guy that does that. So a Saturday morning wasted. We then schedule Ron to come to the house (needing to miss work to meet him). He gives us a quote on the two windows that we wanted new glass in and says he cant give any quote on the shower until it is built (our contractor is building a custom shower - we wanted guidance on what glass openings would be preferred/most cost effective before the contractor started building in the half walls). A few days later we call Ron to move forward with the two windows that we wanted fixed while we wait on shower build to be complete - he doesnt remember us and cant find our paperwork. Said he will look for it and call back. A few days later we called again - he still hasnt found our paperwork and will call back. Not sure why he doesnt want our business but I guess well move on. What a waste of time.

I’m not even sure how to rate this company. Although the custom shower door was as expected, their hired help stole my $6,000 diamond tennis bracelet received as my 40th birthday gift. Naturally the help denied it. I filed a police report and insurance report but to no avail it’s their word vs mine unless I can provide video of them stealing it from my jewelry box in my bedroom. I’m appalled the owners have done nothing and have been physically sick about the loss.

Guys did a awesome job.very clean and respectful would highly recommend them great job guys.

Called on friday to get a price quote on a mirror and was told the individual who quotes mirrors was not in and would call me back the following Monday. Not sure why they have different people to quote mirrors and glass. Never received a call untill Tuesday mid-day. I had already gotten ahold of superior glass and mirrors in Avon lake. Was given a price and product picked up before they called me back. I wouldnt waste my time at complete glass.

Was told my small order would be done in a few days. Went in after a week cause no one would answer phone. Not done. Came back another week later. Randomly closed. Went back following day. Closed again during regular hours. Never was able to get anyone on phone. Horrible service