Vinyl composite installed on my lower level. Installers did an absolutely super job. Called my attention to a plumbing problem which my plumber said would have damaged the floor in a year or two. Plumber fixed it and installers came back the next day to finish the bathroom. Thank you so much.
Flooring Concepts just completed carpeting our entire upstairs. Outstanding experience from start to finish! My husband and I are picky, and we are extremely pleased. Kirk was awesome in assisting us select the right carpet, coming out to measure, and respecting our budget! Carol handled the scheduling and she was most accommodating to our schedule and needs. And finally, the installation crew was great! We had just painted the walls, and they were careful not to leave any marks, while making sure that the carpet is perfectly installed. We highly recommend Flooring Concepts in North Olmsted!!
Very knowledgeable staff.
I love my floor ad will check back in on the product. What I can say is I would definitely recommend Flooring Concepts because Jason is straight forward and honest and the installers are great...,, I have to say I don’t write many reviews but you guys surpassed my expectations and I highly recommend them!
Of all the experiences I have ever had as a consumer this was absolutely the best and most positive one EVER. Jason worked very closely with us on our projects, he accommodated us when we had to postpone part of our project, the pricing was competitive, he offered suggestions and superior knowledge to his recommendations on they types of flooring best for our situation, the installers did a PHENOMENAL, professional and BEAUTIFUL job. They were friendly, experienced, knowledgeable, professional, presentable, and fun. They showed up on time 4 days in a row, put in a full days work and the results are breathtaking. We still have more work to be completed on the basement, and look forward to finishing the job!
I had a fabulous experience with the purchase & installation of my tile & carpet. Starting from such a vast array of choices to the excellent customer service. Starting with Jason from being very personable to actually knowing the product line to understanding all the nuances of installation. Leighton & Michael were wonderful laying my porcelain tile, Robs crew did an amazing job on carpet installation, Russ the house carpenter took care of my kitchen transition pieces. Abe & Pat finished up yesterday stretching and attaching to Russ’s handy work. Also, wanted to highlight Janet who through this whole process was amazing with all the scheduling. I found this flooring store after not being happy with another business I originally picked. Through research & reviews I decided to check them out. Very happy customer!
Jason was very helpful and responsive to any concerns we had. I love the floor they installed in my kitchen remodel, and will recommend Flooring Concepts to anyone needing flooring. They always came on time to do the work and very dependable which is so important when you are doing a big job!
Highest quality flooring (Shaw brand), extensive selection, knowledgeable and courteous professionals, excellent installation. Highly recommended.
So far a great experience. We ordered tile flooring and carpeting. They just completed the tile work and were meticulous. It looks great. Would highly recommend.
Pat and Abe installed a kitchen floor for us. They did a great job - kitchen was spotless when they left. Would highly recommend Flooring Concepts - great experience from start to finish.
Helpful sales people. Professional installation. Happy with the products.
On time, flooring completed on time with the right product.Installation seemless.Cheers
Very nice, greeted right away. Set up for an estimate right away.
Very helpful staff. Lots of samples that you could take home.
Great place for flooring, highly recommend!
Huge selection and great people to work with
Jason was like a gift from the flooring gods.
Overpriced go to premiere flooring instead.