The clerk was great, out of inventory on quite a few things I was looking for.
Needed a hook for a trailer strap. They didnt have one. When I asked the store clerk about it I was told they were not a trailer store. Really??? Trailers dont have anything to do with boating? My response was... You arent an auto parts store but you stock oil. Youre not a paint store but you have paint. Oh..... And every item they do carry is WAY over priced!!!!! WHY???? Because they are not THAT kind of store. What ever you need,,, find it somewhere else.
Stock in store seemed lacking. Both items I wanted to purchase were out of stock. Lots of empty spaces on shelves.
Friendly staff, prices are reasonable, good selection for everything youd need on a boat. Its a shame that there arent more of these stores around
Stay away from this location. Uneducated employees that do not know the store policies and price matching competitors. Take your money elsewhere. Needed a part for my boat asked associate if it would apply he was uncertain looked it up in the catalog, I purchased another product and shared with him amazons pricing (which west marine matches) he advised me he wouldn’t do it because he had to look up in his catalog? I was at a loss for words because I’ve never experienced this at any other west marine establishment. Jim should get some extra training in customer service and people skills.
I needed a fish finder. They had what I wanted.
Nice place, a lot over priced on stuff compared to on line but good place if you need it right now today.
Has a cooling system problem with my boat. Called in and talked to Sarah and she talked me through the different problems and parts. She even looked up schematics on the parts and emailed them to me so I could see exactly what I was looking at. Got the parts and was all set. Thank you for being so patient with me! I’ll definitely go back.
Im a very experienced sailor and a very inexperienced power boater. They answered all my questions and helped us through winterizing my sons first boat. Thank you for being patient with us.
They have a diverse selection, functional (mechanical, eclectical) and accessories
It was ok. Inventory is down. Still had some of what i wanted. I didnt buy it because of price but if I was in a hurry would have grabbed it.
This is a great shop for all of your Marine needs. They offer many accessories for boats as well as small watercraft like kayaks and paddleboards. I was able to go into the store and find exactly what I needed with the help of the sales associate. All pricing is clearly visible and everything is well marked. I will certainly return to this location for any future needs.
Great service, knowledgable staff, great prices, thank you west Marine
Friendly but not enough products
The Fairview Park store is not nearly as large or well stocked as the one downtown, but Ive shopped there for common items.
Reasonably priced, everything you could need for your boat.
Very helpful and got exactly what I needed
Great first time visit to this West Marine! Excellent customer service and very happy with the purchase of my inflatable SUP!!! They went the extra mile to get answers to my questions and seemed eager to help!
Very low inventory and high prices. No life jackets or PFDs in stock and the employee doesnt know when or if theyll get more in. Prices are also higher than everyone else.
Great place to find your Marine products. Take advantage of the Amazon price match as well.
Well stocked but above average prices.
They always have what I need and a very knowledgeable staff to assist or answer questions. Good variation of hours to suit your needs.
They have just about everything you need for boaters! Very friendly people.
This was an awesome experience today! I called, interested in the lowrance hds live units and the guy told me they did not have any units there but they do have them at cabelas. He talked to me about a sale west marine was having on the garmin 94sv units and how I might be better off going with garmin over lowrance. I went to cabelas checked out the lowrance units then went to west marine where the guy went into in depth detail about both units and changed my mind and I ended up getting the garmin. Great customer service!
Very unhappy with West marine.drive oil was 8 dollars a quart more than Wal-Mart. Last year I was told West was lowering prices and matching other stores. But wouldnt match my prices because the store was out. B.S.
A good store for marine supplies and boating clothing. A knowledgeable friendly crew.
Had a great time, food great, service great.Thank you.
Lots of products. Everything you would need.
Picked up a ship to shore radio, good selection
They had just what I needed, very helpful staff and great selection. Thanks !
Fantastic service. Very knowledgeable staff.
Great help selecting a fish finder.
Nice special order for the hard to find parts
Lots of good stuff in here
98% of the time they have exactly what Im looking for
What boaters need. Very pleasent staff!
Awesome staff and very reasonable prices!! Thanks Abby!!!😎
Very helpful
This seems to be a boating store. There is no fishing supplies, or baits, or anything of the like.
They are knowledge, nice and kind staff that will help you will any boat problems you have or stuff you need for your boat. They might be over prices, but they price match.
Love this place,
Your Typical West Marine.
Love the boat store
Over priced, Marine stores always are. The help is friendly.
Very helpful.
Boats such but thanks west marine for being there.
Helpful staff!
This is NOT a fishing store!
Everything for boats
Great selection
Very friendly people!
Always friendly
Overpriced, limited selection
Marine supplies center