Always excellent service done on my care. Nice waiting room with tablets and some pop and water or coffee. Clean bathrooms. Great friendly staff. They always take care of me and make sure my vehicle is in excellent shape before i leave

Went to dealership to get a rattling noise checked out and they fixed it quick.

Great experience! Tom gives excellent customer service and they did a great job.

Great service department!

Kind, courteous staff. Minimal wait. Waiting room well equipped with TV, complimentary beverages and snacks, wifi, and tablets. Attention to all my vehicle needs, great service!

Noticed an issue with an air leak in one of my tires. I came in to Nissan of North Olmsted Service Dept at around 10am--without appointment--and talked with the service personnel. Located on Lorain Rd across from Fragapagnes Itakian Bakery... Got my wheel patched up and ready in 30 mins! And here I thought it was going to take at least 1 hr because I came unannounced and without appointment. Very fast, efficient, and timely manner in which they conducted service on my truck. Only Around $17 total cost but well worth it for my safety and peace of mind. Keep up with the superb quality in service and people will stay loyal!

Great service department. The guys really huslted to get my cars software updated & even helped me with a renters car so it wouldnt interfere with life. Wow!Also, there are two level one charges right outside the service department however other gas/cars are always parked blocking them from being used. A level two charger would be a great service for us. I felt comfortable stating what I was getting down with my car & never felt uncomfortable without my husband (the car man) being there. I was able to ask questions and had my answers met. If not, they worked hard on getting me those answers. All of them are great. I thank this team. Way to go! One thing that could be better is after my car is done, instead of just handing me the paperwork & then over to cashiers, itd be great if someone went over the jobs performed, how it was, anything good or bad happened. Just an overall breakdown wouldve been nice. Other than that, I highly recommend this dealership soely for the service department. The sales department needs help. Would not work with me even if my. Credit score was high but because I never had a auto loan they said I needed a cosigner. Unfortunately all of my family is back in Texas. So I bought my car in Carvana and get it serviced at this dealership. Ill give them my business 😉

Good