Excellent service, very professional.....beautiful dealership.

I had a coolant light go on. I have an Audi SQ5 with 3100 miles. I spoke with Mr. Leal the service manager and he was just courteous and empathetic. He will things work for me, I know.I would say Mr. Leal brings value to this dealership

Excelent 100%

Vernon Chang is the best Service Advisor, went through a very smooth service process and very helpful when it comes to solving car problems took great care of me and my AudiA3!

Great service. Really appreciated Gino helping me with everything from the Warranty to a loaner while my car was getting serviced. Everyone in the service department was really nice and efficient. My car was returned to me in awesome condition. I would definitely recommend coming here for your service needs.

I have bought three cars their. Always a simple process. Luis Pagana in service is the best. Always quick and exactly the price quoted. Never had to wait.

My wife purchased a 2013 Porsche Cayenne from the dealership on Monday. As soon as I picked it up from the dealership Tuesday, there was thumping noises on acceleration and turning. I brought the SUV back Wednesday morning and after diagnosis was shown a $3,800 repair bill. The staff offered to pay for labor but the parts were my responsibility at $3100. They also offered to cancel the sale. Im just so surprised at the customer service and effort level. I have an Audi A7 and regularly bring my car to the dealership. My experiences have always been great, but now the dealership isnt standing behind its word and honor. We like the SUV and want to keep it, but its unreasonable to pay for an already broken vehicle. We left the dealership Monday night after 10pm and drove our sales woman home because she was walking and it was unsafe. My wife patiently waited to get everything done despite being almost 7 months pregnant. The lack of initiative and wanting to make it right mentality leads me to believe that this vehicle was incorrectly presented. Theres no way all the technicians missed the repair. Instead the repair steams to have been intentionally hidden to increase profit. Its a shame that $3100 is going to ruin a great relationship and cause us to no longer do business with Audi North Miami. Ive come to think of Francisca as a friend and loved working with Kim and Charles on the deal. Tuesday Charles and I talked about cars for over an hour. There would have been plenty of opportunity to make the $3100 back retaining me as a customer.

Ive always had great service at Audi North Miami. My Audi advisor, Luis Pagani, is very professional and knowledgeable. He helped make the process much faster and much smoother.

Took great care of my S5

Luis Pagani was great. He was thorough and helpful throughout the whole process. Very pleasant experience.

Great service, Franccesca Saavedra was very helpful. Thank you!

Awesome experience getting my new car serviced at Audi North Miami, Luis Pagani, my service advisor was very professional and quick to resolve my issue A+++

Service is always great by Gino... wait was a little longer than expected, but balances out with the great attention given to you while waiting..

Awesome they make a dream come true..... thanks for the nice service.

Yelson, you and the rest of the team are God sent thanks for taking excellent care of my pearly white channel. 🚘🚗And ALWAYS treat me like, 👑💞💜Royalty

The staff is friendly and helpful but I am very disappointed in the Audi brand, warranty is basically none existing....nothing is covered!

Great technical support. Highly specialized and friendly. Will recommend definitely

Had to have my Audi serviced today unexpectedly and Gino Abass was the person that helped me today. He was outstanding. I really appreciate all the help he provided to me well done sir. See you next time I need help.

I went to that store to buy a car. I had a high expectation related to the customer service and as well as to the courtesy sales persons. It was a big dissapoiment! After waiting for 3 hours the process to get the car; they told me, I will call you later the system is down has been there all day...(they never called me back)..I was not aware that in order to treat you with respect you have to buy a new car.I realized that Audi North Miami is not for the average people. By the way, I went to another car dealership with much better customer service and bought a car...Happy End in Another Place!

When you purchase a high-end vehicle, you expect high level service and your time to be somewhat respected. Suffice it to say that I am currently at the BMW dealership trading in my Audi Q5 and will never own an Audi again.

Always a pleasure to visit this awesome place 😀a ++++ for the coffee ☕machine 😀

Excellent service Ive been there a few and every experience was to my liking. Audi North Miami will try there best to accommodate you in every way possible.

Nice atmosphere friendly staff. Great cars also.

Very professional service and reasonable price.

This was one of the worst experiences we have ever had in any luxury car dealer. My wife was discriminated against because she is a woman... when I showed up, things got different. Do not go to this dealer, service is horrific and if it is a car for your daughter, sister or mother, they will be discriminated against, I have been driving luxury cars for the most of my adult life, never have I came across such pigs.

Cristina and David were amazing but someone there damaged my seat and the manager doesnt want to take responsibility for their own actions. They are claiming that the car was like that and wont fix it under any circumstances. Now they want to profit from the damage... Service manager is a disgrace.

Good quality work performed promptly.

Max the manager and sales guy were outstanding. This is the place to go by far.

Fast service with great customer care

Service is courteous and professional.

Love the service.

Always have 5 stars for me and my car 👍👍👍

See Cristina in service, she is the best!

Very good

Very poor service........👎🏻👎🏻👎🏻

Luis is a major asset to North Miami Audi.

Great service

I am disappointed that I did not see the cars quelle for which I drove.No audi R8, no Q8 I wasted my time ......

First class service

Thanks to Juan Lluberes for his attention, super nice, very attentive and kind to me.

Excellent attention good cars

The attention on this site is not wonderful