I had such a great customer experience at that location. Rigo is the person who assisted me and he was so professional and friendly. I highly recommend that place.

Out of all the storages I visited as of today. This one was the most cleanest air conditioned one I’ve been to. The employees are very helpful and organized. I must say they’re very reasonable on pricing as well. So glad I found them.

I was highly referred to Value Store by my friend-whose father is a minister at his church. He is also a loyal, longtime renter for the parish community he serves. In short-he is almost as devoted to the North Miami Beach Value Store as he is to his faith mission! I went yesterday to see for myself and was fortunate and blessed to have David De La Tore assist me!!! First thing I noticed after his kind welcome-was the fresh scent and immaculate cleanliness of the office area. David was beyond helpful. He was patient, informative, instructive and knowledgeable about every question I threw at him-since this was my first time doing this-ever! What a professional and he was genuinely interested in getting me set up with the right size, best price, and he did so with such a truly friendly attitude! Moreover, he explained all the essential-without being rushed or pushy with me. David offered and even took me up to the unit, did a demonstration on how to use the lock, open and secure the storage, and gave me outstanding service! The facility was amazing-but NOTHING compared with the phenomenal treatment-at every level-that David delivered in my visit. I am not only a BELIEVER but now also a grateful customer who knows exceptional service when I experience it!!! David is a God-send to your company and I commend your organization for having someone who totally exceeded all my expectations!!! Now I understand precisely why my friends dad entrusts the Value Store to safeguard the needs of his congregation! Great Job and please thank David for his unmatched competence!

The people were very helpful and organized. They helped me find the storage unit I needed fast and easy, especially since I need to move ASAP. And they had great deals and prices with the first months free promotion! I definitely recommend them to anybody!

Rigo, provided me with exceptional customer service very nice, helpful and knowledgeable.

This place smells like everyones closet but the AC blasts cold!! And so far all my stuff is safe. Plus they got ghosts bc I hear foot steps, talking, and other noises when its dead empty .. haha dead. But how do you really rate storage? Its just something you need at times. Dont come during traffic hours it does get busy. Come at haunting hours.

The only things that I dont like is that you can use dollys if you move in your stuff on Sunday after 2pm,because the dollys are attached with chains and any worker of this storage stay to assist you

Great, clean place. I would recommended to any one. The service is also great. Ive been doing business with them since 2008 and I love it there

Always helpful when I go by to get stuff out of my storage 🙃

I went to do the COVID test for travelling purpose.. I filled all the paperwork online and the payment as well. I arrived 5 minutes before the appointment and didnt have to wait and I got my results in 15min. :)

Great customer service. Clean storage.

Im usually not the type that would write a review but after receiving such great customer service, I wanted to share with others. I wasnt expecting such a high level of professionalism. The staff was kind, polite but more importantly they were extremely helpful. The staff took the time to clear up any billing confusion by explaining the monthly charges (and any future expenses). There are some excellent people working there and they are waiting to show you how great they are

Very clean, cool storage facility. I used them after Hurricane Katrina and stored my home for 5 years. No complaints. Reasonable prices and pleasant staff. Would recommend

Super clean facility and amazing service! Everyone is so friendly and helpful. Wish I had found them sooner. Lourdes was so helpful and patient. She showed me different units and in the end helped me save even more money! Thanks again guys!

Clean, fresh, secure.

Great deal and price. I had my stuff in the storage for 6 months and when I came back I found everything as it was. Awesome service. Thanks.

At value storage it at NMB the Manager is very nice, helpfulness. Lourdes and her co-worker Albert kept the storage up to date. They are always smiling, offering the best price to the customers We are and the good hands .

Outstanding customer service. The management and work enviroment is reflected in the customer experience. Thank you Pedro. Clean and save. G

The service is always the best here. I am always greeted with a Hello and a smile and always called by my name. They really make you feel welcome here. I would recommend this location to anyone.

Easy to use and great peace of mind to know my familys stuff is safe and secure.

Completely exceeded my expectations in every way! Corrina and Marco are extremely helpful and made the entire process easy and convenient. Great pricing options, clean facility, free UHAUL usage - I would highly recommend this as my top local storage option!

Amazing place and the associates are the best they always there to help you and make your life easySpecialJessica and Pedro always look for them...

Armando is a so professional employee of Value Store it

These reviews seem scripted and fake. Possibly written by the company. There is always drama here either with the female employees at the front or outside with the people trying to move their things in to the facility.I rent here currently and I let my account for past due (28days) I was out of town and wasnt aware I didnt have the funds in my account to cover the expense so, my bank reversed the transaction.After returning to the country I had a $100 auction fee tagged on to my account. I went in the store to get the auction fee waived (it had been less than 24hours) but, ended up speaking to the girl always causing drama with other renters.She was very rude and treated me like I was dumb or couldnt count when explaining the charges. After me asking about having the fee waived she turned to the older gentleman behind the desk laughed and said something in spanish. Then turns to me saying We dont have to and we are not waiving any fees. She is very rude smiling and laughing at my situation. It was extremely degrading.I called the regional manager and he professionally explained to me my options in a kind appropriate manner. He apologized about his employee but, I am still very upset at the lack of professionalism.While me and the Spanish girl at the desk were speaking another tenant had a question, she sort of silenced the lady in a very rude manner. I could tell the woman was offended. One employee made this a horrible experience for me.

Nice clean place. Well managed. Affordable.

I highly recommend special if you meet the nice person I ever meet ..Sandra is a fantastic woman with knowledge and overqualified ..on this field on storages strategy... Great manager and easy understand person.

My expertise with Value storage was a great experience providing me with great customer service, they assist in all they have in the power to assist their customer, always going the extra mile making sure we are satisfied 100%.

Very nice employees,and they offer a free cart if you dont have one.

Great customer service! Been a customer for 6 years and have enjoyed the accessibility and storage options Value It Self Storage provides.

I was not happy with my experience at this location, I feel like the manager Tommy sits In his seat and stare at the camera and Racially profile People particularly black people, Black men, Its uncomfortable I also seen A roach In my unit tried to talk to the manger They were very nonchalant I wouldn’t recommend this place to anyone, I don’t really feel they are understanding

Clean place good custumer service

Great customer service, great rates, spacious units.

Very,very profiessional, and very courtous. I was lost till i met Lourdes Melendez, she showed me the unit and explained how to get in and out of the storage unit,and most importantly she saved me a lot of money with no hassles..THANK YOU LOURDES!!

Good customer service and clean

EVERY thing locked from bathroom to water fountain to moving cart. VERY unfriendly and non welcoming. Especially with such high rates. RIDICULOUS!!!

Just awesome clean and understanding

Great site and helpful staff.

Over charged me because they said my payment plan wasnt set up. Watch out for the hidden charges !!!!!

Like every other storage place...never enough Carts.

Ugly expensive and with an attitude

Good

Clean and friendly

Very good

The place is accessible and easy to have your things close by.

Very good service. Maria attended us very cordially and explained everything in detail. Thank you

It is a super bad place you pay for insurance and they dont answer you for anything that gets damaged. Little security because the street bars do not close them. the attention of the staff very bad people rude rasista threatening people all the time of the worst has preferences close the bathroom of the customers all the time it is time to beg to be opened or wait if they want Number of irregularities this site is the worst

Very good customer service !!!Excellent staff and conditions of the place!I was assisted by a girl named Azucena and she was able to help me better than other places I was before!