Usually cant seem to find quite what Im looking for here. I did find a cute honey bee costume for my little one though- happy as a bee about that ;)

My daughter called Party City to see if they had any headstones left for Halloween decoration. They told her yes. We drove over there to pick some up and they didnt have any at all. It is so frustrating when you call to ask if a store has an item you want to purchase and they dont take time out to go make sure they have it. We wasted our time and gas going there for nothing. That was the whole reason for her calling to check if they have any. We didnt want to waste our time and gas driving their for nothing. This isnt the only place that does this which is sad. Where has our customer service gone to. Walmart makes you check yourself out and some employees in stores are to lazy to check on items that we customers call about.

Great place to get party favorites, balloons, costumes, etc... fast and friendly staff

I needed balloons last minute a week ago and they were so quick to help me and so kind! I wish I would have got the mans name who answered the phone. But I was very impressed!

Always have found good deals here.

We are excited about Halloween and this store has many costumes!

Store was 1/2 empty. Employees were great though

Drove almost 2 hours just to come to this store only to be disappointed they didnt have a great selection of costumes for kids the employees was rude I asked one of them if they had costumes for toddlers and all he did was look at his phone...if I could give it zero stars I would...will not be coming back

Had everything we needed for our wedding reception

Somethings are priced to high but great selection

We paid $30 on helium balloons; purchased at noon one day and were on the floor before 8am the next day!

Excellent service to help me find my things I was lookin for

Not the best party city ive been too. Shelves are half bare and not much help from employees. If you need help you will be waiting a while.

Unfriendly StaffI had one item and three workers were at the ballon counter, it took atleast two to three minutes for them to acknowledge me (Black Woman) workers were all white. Poor business for a great company that sells all types of party accessories

Shelves seemed empty. Employees always helpful.

Clean, service a little slow and was out of stock of what I really needed but had great replacement items. Staff was very friendly.

Helpful, young adults working there! Friendly and eager to ask someone if they didn’t have the answers.

Great place for niche items for parties.

Very helpful 👌 Customer service was exquisite!

Really helpful store staff and very knowledgeable about what we were trying to get done

Very helpful staff. Really appreciated that.

My happy place

Incredibly helpful staff and an awesome selection Halloween decor and costumes

Daisy was awesome!!! She was knowledgeable about the products, fast at blowing up balloons, and a joy to talk to!🥰

Out of so much of their product.

Fun

Enjoyed lots of items in the store. Prices a bit high but its always been that way. But its still fun to look.

Party City is great. They have great choices.

I really like PC, and they did not fall below my expectations today. I was genuinely greeted when I walked into the store and they not only asked me if I needed assistance, one sales rep noticed that I had a particular item and then directed me to a WOW bargain (BOGO). Very kind and professional employees.

It was horrible service. I was never told after October 24 you couldnt return. I bought the costume on the 25th. And went into the hospital so I was unable to use it. Tried to return it. Still in the bag. Still had tags. Had the receipt. And nope. Sorry maam. We can only do an exchange. I was livid.

Very low keyed.I was addressed and helped in a professional fashion.

Horrible customer service from the manager on duty. The manager on duty (Tonya - pink hair) has no personal skills and doesn’t know how to deal with issues or customers. When I checked out, I sat there waiting for her to finish talking to another employee before I could finish entering my card info. Then when I had an issue, she didn’t listen and if I hadn’t asked more questions, I would have left without a refund. They say they have notices all around the balloon area to notify you of balloon air time but how hard is it for an employee to go a little further to double check that the customer knows. Their notices have stains all over the paper and are ripped almost to shreds (or at least the area I was at was). It wasn’t that I didn’t see the notices that bothered me but the way the pink haired girl handled it. She was somewhat rude and didn’t listen. If I hadn’t of paid beforehand, they wouldn’t have gotten a dollar out of me. The regular employees the last few times I have gone in there have been very polite and seemhappy to be at work. Very good customer service from them.

Staff was very unfriendly and never smiled. Not helpful and more concerned about us paying than if we were satisfied with the service. For a place called Party City you dont get a party feeling at all. Would not recommend

They are out of everything!

Its good, but good luck if they got the balloon. LoL

Two of my friends work at party City it was an absolute blast

Went in for some kc chiefs balloons, very friendly staff, quick service and had what I was looking for, will definitely go back

You can always find interesting things here.

Put in an order of ballons for a specific date and time. However the order was not completed in the specified timeframe. They inflated the ballons a day early so when I went to pick them up they were half deflated. No one owned up to the mistake the store did so I was stuck with over $50 dollars of terrible looking deflated ballons right before a big birthday party. I have used this store in the past and have had issues before but this time the situation was unacceptable. Will never go back there again.

LIVID. First and last time using Party City for halloween stuff. They keep the costumes in the back and get them for you, unlike the other Halloween stores Ive used. I paid $20 for my sons batman costume. Thinking people were actually doing their jobs, I checked out and left. The next day, as Im hurrying to pick up my son and make it to our Halloween Party and then out for trick or treating, he goes to change into his costume. In the bag, there was nothing but a cheap, flimsy, black jumpsuit. No cape. No mask. No belt. I called the store I got it from, and was informed (after she casually said, oh, yeah theres an accessory pack that goes with that) that I would have to make the half hour plus drive back to the store right then to get the rest of my costume. I asked if, since I lived out of town, I could come in the next business day and return my 1/4 of a costume that I paid FULL price for. I was cut off and told that no refunds or returns would happen, that the only thing they were willing to do was have me drive back up there and get the rest of my stuff. RIGHT THEN. I again explained that this was not my mistake, that I paid for a product that I didnt receive, and again she snapped that I wouldnt be getting compensated for anything. I dont know what to tell you, then. I will be in contact with corporate, as this is EXTREMELY bad business. This is inexcusable.

Ive NEVER had a bad experience with this store; I normally get all my daughters birthday and Valentines balloons here, as well as Halloween costumes. However, the staff last night were lackluster to say the least. The two young women working were rude, disinterested in us as customers or in our need of them, and slow as damn molasses....in winter...trying to roll UP a dang hill! Ill most definitely think twice before coming back or referring anyone to this location.

Everything and more you need to plan a party, wedding or event. From picnic wares to balloons. The costume selection is unlike any other.

Great Store Friendly staff nice and neat in appearance always have anything you need to accommodate any party

I would recommend this place for all your party needs from small to large school to home. They have everything and if its not in the store you can order it online at their web page awesome I go there for all my party needs.

Called this Party City this morning to see if they could air up a few balloons for our sons 3rd birthday party on the 4th of July. They said they could. When we arrived, they then said they could not air them up for us because they had an order of 140 balloons that was placed before ours. We needed ours for a morning birthday, they refused after much pleading and stated they would not do it for us until the 140 balloon order was completed?!?: Will not be going back there nor will I tell any friends or family to conduct business there.

If you cant find your party supplies here, you may just want to cancel. 😉 A great selection and nice employees waiting to help.

Whatever you need 👍

I usually get my party supplies from this store. But will not shop their again. The manager, Clint, is the rudest store manager I have seen. Argued with me right in front of other customers and was just plain rude. Wont have to worry.about me going there ever again!

I always love going here for my party needs

Best place in North Little Rock for costumes. Lots of selection and better prices than other stores. The staff was friendly and knew the sizing.

The assistant manager “Christin or christy “I called asking pricing of blowing up balloons and she said 7.99 per balloon and then proceeded to tell me Walmart was out and other places were out basically telling me they were my only choice . I called Walmart and they said they have everything I need and only charge 1.00 per balloonI called her back to inform her that they weren’t out and that she shouldn’t tell customers that unless she knows for a fact . I let her know I would be making a review and she said that me calling her was enough and I shouldn’t write a review but I believe that everyone needs to know where the better deals are and not go somewhere they will be taken advantage of. Great job Assistant MANAGER !!!!!!👍🏼🥳🥳🥳

Nice place to get decoration for all the season birthday

Great store with even greater customer service across the board. Staff and management really care about helping their customers. If you have any problems regarding an item maybe just don’t buy it instead of demanding it for free because you didn’t read the labels. Shopping is a personal responsibility. It’s not the employees job to spell out everything to you and if you need such advice maybe you shouldn’t be shopping in the first place. These are kids working here and they do their best. Recently I saw a grown man throw a tantrum over a $5 transaction and he raised his voice and became confrontational with the staff. When those kinds of people say they’re never shopping here again I sigh in relief for myself, other customers, and the staff. Thanks, - Maureen

Love Party City! They have what you need and they are always so nice!!

Employees were quick and helpful in my purchase of birthday balloons

The staff were helpful and attentive, and my kids had a great time wandering the rows planning their moms birthday party. The store was very clean and well organized.

It has everything you need for a party or a wedding. Or anything else you. Need.

They were out of EVERYTHING. Horrible. I will travel longer to go to the other store.

I normally do most of my party shopping online but the last few parties Ive been apart of Ive gone here for most of the supplies. They had some really good sales lately and we love shopping the clearance section.

Alot of fun decorations but very little for little boys 1st birthday

Easy to get in and out. I like how the supplies are organized by color, category, or theme.

Customer service is horrible and has been for the 3 years that Ive been using the store. Sadly, Im unaware of other places in the area to get balloons blown up and party supplies. Sales associates are rude, they are quick to hang up on you when you are calling about an order, and they have limited skills at working the cash register. They always seem to be inconvenienced by customers.

They always have what Im looking for

Service was great, esp the girl doing the balloons, but I was a little disappointed that the cashier told me they no longer have a military discount.

Staff was very helpful!!!! I was able to get help quickly with great success! We shop here for all birthdays and every Halloween!!! Love this place!!!

This place has great and wonderful creative items and costumes would recomend going there for any dress up parties.

I always love going here for all my party needs.

They help me add that extra special to my kids parties.

Had nooo Paw Patrol for my sons birthday party. Wal-Mart and DollarTree were giving them a run for their money.

Nice big store, very clean, but employees not very friendly.

They hardly had any stock.

Everything you could need for a party minus food. So many balloons and themes its a great place to look.

Always a fun place if you need a Halloween costume or are planning a party!

Had every thing I needed and good quality

Found what I needed. Great staff, very affordable.

Great variety, well organized. Good location.

Will be going to a different location if I need anything party related.

Got the party invitations for my sons birthday.

Always a good selection. Getting ready for homecoming 😊

Staff is helpful but prices are high.

Easily found what I needed!

Everything that I needed was in stock and a very quick and easy checkout.

Great selection. Not so good staff.

Friendly staff. Great location.

Everyone there is always helpful and friendly. Had just what I needed for a party.

Great customer service and friendly

Great selection and great friendly staff

Rude people. Do not know there own inventory.

Lots of stuff to look at. Went to blow up balloons I got and the price was fair. Lots of clearance items. friendly staff.

Always helpful

Its a great place to get everything party

The workers in that store wasnt helpful at all, but they have a variety of party items.

Birthday party supplies.

Great place to plan a Bday

Ok for hard to find party items but over priced, plan ahead and use mail order.

Everything that look for Staff was very nice

Everything you will need for any theme party

Lots of neat stuff and a super nice staff

Went in to get party supplies for a mocktail party and a glow party work new nothing and said they didnt have anything that would work..

Good party stuff