Everyone is very nice and polite with a happy smile. One employee ordered my shoes from another store so I will have to when they email or text me. So I appreciate that hard work and help theirs customers.
Shoe carnival doesnt do buy one pair get other half off anymore, and on top of that there prices used to be ALOT better! Im sure it probably has something to do with corona, but we are all struggling....
No one would assist me. I asked for help, help was called for, and when the manager came out, instead of assisting me, she went to the register. The original employee asked if I still needed help. ?? What??
It was 6:55 with a worker at the door saying they are closed. I understand it is 5 minutes until closing, but I had a quick purchase. The hours on the door state opened until 7. Just wanted to let your corporate office know that you are not staying opened the hours stayed. The lady at the door was very rude.
I would like to recommend that shoe carnival do more to be more welcoming and inclusive to the elderly, and people with physical disabilities, who want to shop in your store instead of being told to go online. Maybe have a few small grocery carts for people who don’t walk too well to hold on to and place there purchases in. It wouldn’t be that hard to do better in the inclusiveness department. So do better.
Ive been happy with the service here. They dont offer military discount so thats the reason for 4 stars. The staff was friendly but Ive never seen them greet you in the aisles to see if you have questions or need additional assistance. Occasionally they say hello when you walk in. They have a vast selection and we can always find what were looking for at reasonable prices.
Got a really good deal on 3 pairs of flip flops . Love this store they always have big selections to pick from.
Not the best shoe store. They have a big selection of shoes but seems like when you need some help its hard to get. Plan on waiting in line for a while. Im not sure why it takes so long for the cashier to ring you up but it does.
Years ago I went to a Shoe Carnival store, it was a lot like being in a circus- just without the clown suits!! The staff was horrible, chasing each other through the shop, rather than doing any customer service!Well, I am so happy to know that all that has changed now! Last month, I saw an ad with the cutest shoe styles-- Bobs Shoes with cat faces or dog faces on THEM!! I had to see if they were as cute in RL as they were in the ad!What can I say? They are adorable! Unlike most of the Bobs shoes, which are usually flat, without any arch supports, these do have a lift under the arches, which really helps whenever you have bad arch pains!After I had picked out my new feline sporting, slip-ons from Bob, I decided to just see what other name brands they carried. I found myself bemused and awed at the many famous brands on the shelves at great prices!Ladies sneakers, sandals, casuals, Crocs, dress heels, boots, and every brand of walking, running, athletic shoes AND brands for men and women!!I had been paying a lot MORE for the walking shoes I have to wear now after years of standing on concrete floors for working. I am left with incredibly painful feet and ankles and neuropathy in BOTH feet going up the legs. No more dressy shoes or heels. Not even any cute shoes! They have to have support, and cushion my steps, and help me walk... and I have been paying a lot MORE for the SAME shoes elsewhere!!Youre going to find a great variety of the Skechers brand shoes here. They also carry the Skechers for men!They also carry oil-slips proof shoes in black for food workers. Steel-toed shoes or boots for construction workers who like to keep their10 toes on their feet! They surely are not worn for comfort!!There are plenty of boxes of the tossable hygienic stocking, that you slip on prior to trying on the shoes too.The staff were all sweet, friendly, courteous and offered to help, but didnt annoy you with constant offers.The next time I need shoes-- that arent for walking AND dont have cats faces on THEM 😉-- like maybe a grand son or daughters wedding-- you can bet, I am going to check here first! And it maybe the only store I need to go to to find the shoes!
Great environment was a little crowded cause of back to school shopper
Would be 3 stars, but the staff was so nice they got an extra start. Selection seemed to be a little lacking for sizes on boots. But they do have a fair selection, and decently good prices.
Staff & floor manager was so helpful and professional.
Good shoes at a reasonable price
They dont have as many options as some shoe stores but you can always find something at a pretty good deal
Love new shoes..
A big selection and price was on point with other stores. I didnt find what I wanted but I wasnt shopping for fun, I was shopping for work.
Very nice atmosphere and great deals
Does not carry enough size 5 or 5.5 women shoes
It was too crowded and they had nothing I liked
The staff were all very rude. Then, when I went to check out, an item that I had that was priced with a $39 tag on display rings up $69. The employee was very rude and not helpful at all, while proceeding to make disrespectful and unprofessional remarks to her co worker. If I ever return to this specific location, it would be only to pickup an online order, and that would only be as a last resort.
Purchased three pair of shoes and loved the atmosphere.
Nice friendly staff
The two women working here when I returned an online order should be fired and replaced immediately. They were taking amongst themselves about personal matters when I arrived, did not greet me at all, made me wait for service when not a single other customer was in the store, made me interrupt their personal conversation more than once - to ask for service and to ask for my return receipt, then never thanked me at all. Truly horrible employees who were obviously not there to serve the customers.
Great service friendly workers wish there was better selection but we found Vans my daughter liked and will order the color she wants online.
Why is there buy one get 1/2price anymore. I can get the same shoes in the store cheap out of finger hut.
Friendly customer service! Always a great selection of shoes to pick from!
So many to choose from and the prices were just right
Too expensive on shoes when you can go get a pair of shoes and theres a 75 and go someplace else and get it for 50 the same
Wish they wouldve had better selection of UA shoes for boys but the staff esp the checker were super helpful and made our shoe experience a happy one.
Everything was good, nice crowd but everyone was pleasant.
Large selection of shoes, fairly helpful staff
They have a big verity of shoes
I enjoy coming here for the latest trends when it comes to shoes. They offer top named brands for shoes like Nike, Adidas, and Sperrys just to name a few. With a wide selection of shoes, who doesnt want to come in and shop shoes. The only caveat is that they most likely dont have size 7 in mens shoes (me). Those would have to be ordered online and theyll ship the shoes to your house. If youre lucky, they will have a size 7. Overall, this place is great to shop for shoes and you can get discounts by spinning the wheel if your purchase applies.
They have a nice selection of shoes
Good sale
My first Shoe Carnival back in 1999! I was Co-Manager! Enjoyed my short tenure here before I transferred to Hot Springs! Great memories!
I love Shoe Carnival! This place has become our favorite shoe store and only partly because of the Buy one get one Half off sale they always have! I buy shoes for 2 kids for less than $100, or one kid AND ME. ;) We always find the current styles for the teens too- one bought Nike. One bought Vans. Happy kidz= happy momma!
The people are nice but they never ask if you need anything when they pass you. Its ok I guess, and its not their fault that the place always seems understaffed. You can always find good deals here, but dont ever go in looking for a specific shoe. You have to be open minded, and willing to look at all brands. You can be style specific, so theres that.
Tons of shoes, theres always some kind of special going on. Clean and organized. Definitely worth a look.
Great price, great shoes. nice employees
Check out the guys shoes they are cuter than most girl ones
Had a nice bathroom
I like carnival shoes store variety of shoes and better than that 👌 prices
Price reasonably on women shoes bit not on men or women tennis shoes
This is my go to for shoes. They have a great selection and decent prices.
Great place to shop
High quality and name brand shoes at lower and best price are sold here. Come and see for yourself. My kids and I went to shop and bought some pairs of shoes and went home happy.
Friendly, well stocked
Kids back school
Not bad
Over priced
Great customer service
Its always nice to go in to the store. the only thing that is good is the buy one get one half off. The shoes on the other hand are always the same. Nothing really changes.
They have decent shoes here. The prices are okay. Sometimes they have good sales too.
I was in the store for about an hour and a half shopping for holiday gifts. The store was not busy it was a weekday around 1pm. This being said not one time did an associate ask me if I needed assistance with anything. Overall clean store, the staff could have been more helpful, spent 20 minutes trying to find a shoe.
They didnt have a very good selection of shoes and they didnt have any flip flops whatsoever in this store. So much for a shoe store.
Had a great experience. Everyone that worked their was very kind and helpful.
Horrible service ever,. They called on the loud speaker for everyone to come to the front door finally purchases waited in line for 45 minutes waiting on one cashier!
Went in to get the wife some flats....one of the sales associates told us about the BOGO half off sale & was ever helpful on getting the wife two pair of shoes that she would be comfortable in all day...asked her questions on what she does, how much walking she does & how much time she spends on her feet....
I was with my mother brother sister n law aaquira jaselogan Skylar and pregnant with Taylee for 2019 Thanksgiving
Almost always a sale going on. Everybody is super helpful. Best place to buy shoes in North Little Rock!
Great place to get quality shoes at a low price for the whole family
Good shoes and fair prices.
I love this place because of the options and prices. I got my shoes from here and they are still going strong after 6 months. Nice.
Nice staff
Nice selection but better if you check regularly, moderate prices
Saw a sales paper had money off i went.
Try to order some shoes for my girl and could not do it
Great shoes poor selections in sizes. The wider sizes are not the popular shoes when you cqn find them. Shoe carnival suggests to me shoes of all shapes and sizes and colors
Good deals if you take your time to look.
Awesome! Cust Service is always professional! Love shopping there!
This is my shoe heaven. Great shopping for all types of shoes!
Had friendly service but could not find what I needed.
Love it so much. They have great deals for fantastic shoes
Good selection at decent prices. My cashier was great, provided excellent customer care.
Ive already commented on this store once.
Lots of variety in colors a d sizes. It is a good place to shop.
Great shoes and a great price. Very helpful staff.
Good selection of shoes.best when they have buy one get half off second pair
Love shopping here got nice shoe and books.
Disappointed yet again
Amazing prices and selection. Will def return when I need a new pair of trainers.
Nice selections. Great sales. Nice and helpful staff
Very clean place with friendly and very helpful employees .
Good shoe store with decent selection of athletic, dress and work shoes. No mens summer sandals to speak of.
Great!! Love the shoes and. Ought 2 pair
Great selection, service and prices! My go to!
Ms.Megan was 💜WONDERFULL💜,ask for her for shopping needs!!
Love shopping at the Shoe Carnival especially when their having a good sale!
My youngest sons first job. Right on dude.
Its an ok place the associates werent all that helpful you had to go find someone to get help
Huge selection of shoes from running shoes to fashion boots shoes for the whole family bought some really warm fuzzy shoes for my husband and he just kept on talking about how really warm and toasty they kept his feet great customer service and they also have a spinning wheel that you spin and you can get up to five dollars extra off on shoes you buy even sale item shoes highly recommend it
Its a great place for cheaper good shoes. Staff isnt friendly
Lots of selections but shoes are expensive. They are cheaper at Marshalls, Ross and TJ Maxx.
Got some really nice shoes at a great price
Great boot sale and helpful salesperson.
Great selection and service!
Great service and great selection of shoes