My husband and I went in to “just look”. Well the staff at Mattress Firm North Little Rock are so good at their jobs we walked out the proud new owners of a complete bed. Darius was very personable. He knew his business well. He was able to provide very detailed information. He had no problems answer all my questions. He was truly there to serve the customer. He went the extra mile to make sure we got the very best promotions available. Even though we have to wait for our bed to be ordered the shopping experience was top notch. Not one time did I feel pressured to purchase. He allowed my husband and I to walk away and discuss our options privately. Darius was very through in explaining all warranty, the one year return policy is I decide that I don’t like the bed. If you are looking for a new bed stop by and see Darius at Mattress Firm North Little Rock. I will let you know about my bed when I get it.

The young man that helped us was so professional and kind. He let us know of great deals and alternative ways to purchase. I could not be more pleased!!

Was super informative and helped a great deal in picking out the perfect bet for me with In my price range. Justin, I believe his name was, is awesome with his customer service and just over all knowledge. Couldnt be happier with my experience there.

I was greeted at the door, Mr. Johnathan is extremely knowledgeable & was very helpful. I’m extremely satisfied with my purchase. I will definitely recommend & I will be a returning customer for my mattress needs.

My husband and I visited Mattress firm twice on July 12, 2021. We were the first customer for the morning. Our sale associate greeted at the door, and explained how to select a mattress that was right for us. I was looking for a long term investment in comfort and quality at a price point that matched our budget. Our experience was excellent. After several days of looking around all day on all day on the 12th., we return to purchase. I would have given them 5 stars, but there was still only one associate when we returned to make our purchase. While checking us out he stopped to assist another customer who was purchasing two sets, and we had to wait. He was courteous and I understand not wanting to drive a potential customer away, but my husband was ready to leave because he felt it was rude to leave us over 15 minutes. Another customer came in while we were in process of arranging our delivery and he paused to answer their questions as well.I strongly suggest they have other associate available at this location.

Darius was very helpful. We told him what we wanted and he got everything perfect! Will definitely be back in the future.

The sleep expert, Darius, was very helpful and answered all the questions we had. He also helped us get the mattress that best suits our need within our budget and overall the experience with Mattress Firm at NLR was great. Would recommend to a friend

Knowledgeable staff that pointed me in the direction of mattresses that suited my sleep style. Within a few minutes of testing, I was able to pick my perfect fit.

My experience was great. My salesperson was very very informative. He showed great interest in my personal assessments, to lead me to the best mattress

Very helpful. Associate was very knowledgeable and explained everything in great detail. We were able to try out the mattresses. They were upfront about their pricing and we walked out with a great deal. If you are looking for a great mattress and a great deal with an exceptional employee, I believe his name is Perry, this is the place to go!

My experience today with Mattress Firm was more than a five star, if I could have given it a ten star I would have. The sales associate was magnificent and went out of his way to be helpful and very informative. I will be telling all of my friends and family about my experience today at Mattress Firm in NorthLittle Rock, Ark.Phyllis D. AndersonPHYLLIS ANDERSON

Great customer service! They were not pushy, allowed me to browse and informed me of current deals. I was able to make a purchase & pick up the same day. I will be back. 😊

Very professional and found us the right mattress in less than an hour! Good place to shop!

We were treated very nicely. Both employees went out of the way to greet us, ask our names, and find what we were looking for without trying to oversell something I, teacher salary, cant afford. Its nice to shop without the pressure.

Very pleasant the gentleman helping me was knowledgeable about all that i askhe did not rush me at all but took all the time i neededhe went out of his way to try to accommodate me in receiving my mattress as early as possible

Wonderful experience Justin and Sherea were both very informative and very helpful every step of the way and were able to answer every question we had. We know we will be very happy with our purchase

My husband and I just moved here from Wisconsin and Darius Burden was so friendly and welcoming. We cant wait to set up our new bed in our new home. Thanks a bunch, Darius!

Liz was awesome! Showed my husband and I great mattresses and she definitely knew what she was talking about. We didnt get the managers name but he was very helpful as well. Had a hiccup with picking up the mattress we purchase from the warehouse but after calling them they were able to take care of it very quickly. Definitely recommend going to them.

First of all, the customer service was superb from the time I entered the store. Darius, the store manager was very kind (and patient) and made sure I got the best quality product within my budget. He wasnt pushy but asked the right questions to ensure that I got exactly what I needed for my family. I didnt feel pressured to buy anything but I walked away confident in the quality of the products I purchased. I appreciate Darius and his staff for their high level of quality service and for valuing my satisfaction in my purchase versus simply going for the sale.

Picked up a mattress today and was amazed at how much goes into bedding now. The sales staff proved to be very knowledgeable and extremely professional in my experience. Perry specifically took care of us and made sure our family left with a great mattress with a warranty at a price we were very pleased with. Pickup was at a local warehouse where staff members were prepared to load my vehicle as soon as we pulled in. All in all couldn’t ask for more out of the staff, and we are very happy with our purchase. Thanks for having such an efficient and organized crew working at this location!

Salesman of the year and if you need a bed go an check out MR. Daruis he take care of you

My mom and I were headed to the nearby Walmart when we just happened to see the Mattress Firm store. While we had been discussing the purchase of a mattress for my mom, we were planning to make the purchase at Sam’s Club.Upon entering the store, however, Perry Onick approached us in a really positive manner, showed us what was available in our price range, encouraged my mom to try the mattress out and even gave us the online price for the one we chose. A truly wonderful shopping experience.Our delivery experience was equally womderful. Thanks, Perry, delivery team and Mattress Firm.

Awesome sales team A+

Liz helped me find a great deal for the perfect mattress. As a first time mattress buyer, she made the new experience hassle free.

We had an awesome experience at Mattress Firm. Darius was super knowledgable and courteous, never pushy, and really listened to our wants/needs. We love our mattresses and were able to get a great deal! Very happy customers.

Darius was awesome. He was patient with my indecisiveness. He was helpful by showing me mattresses for my sleep position & worn in my budget.Had great experience when I bought my current mattress in Denver & a great experience this time also.

We had our interaction with Matt at Mattress Firm. He was very thorough in helping us purchase a mattress. He had us test several mattresses, always asking how that one felt, and then testing another depending on our response. Once we found the perfect mattress, he was very knowledgeable in the purchasing process. We got the mattress and adjustable base for a great price. We were surprised at the savings. We would purchase from Mattress Firm again.

Darius and Elizabeth were professional and knowledgeable. Products and prices were as advertised on the website. Thank you

Ciara King was excellent! Very polite, professional, well educated in her job and policies; and she was even able to save me over $200 on a mattress! Thanks again for the help.

It was a pleasure having mr. Perry service me at Mattress Firm in North Little Rock he walked me through everything that I was supposed to No and explained it all to me well it was a pleasant atmosphere and the service was very well I want to thank mr. Perry at Mattress Firm Patricia.

I was pleased with the outstanding service I received. I went to Furniture Row and they did not show any interest, so I took my business elsewhere. Perry is the Salesman too see.

Great customer service! Got a great deal without having to look multiple places.

When you’re ready to buy a mattress DARIUS* is the man to talk to. A true business professional, with great communication skills, and can find the best mattress for your price range. Highly recommend, working with DARIUS.

Nice and professional staff member. Gave us a good price. And helpful. Thank you ☺️

Justin is great!!!!!! He taught me so much about mattresses!

Very nice, knowledgeable employees. Easy financing options. Will shop here again.

During this crazy time when you can’t just jump in your car and go shopping Mattress Firm made it easy by phone and using their website. I needed twin size mattresses for my grandson’s new bunk beds. I found one on the website and called our local store. I spoke with Trevor and he found exactly what I needed and made helpful suggestions. He made everything easy and quick. My grandchildren will be sleeping in their new beds tomorrow night!

The best customer service, knowledgeable staff. Very friendly staff, prices very reasonable.

I want thank Darius for his kindness, knowledgeable and professional help. He helped me to pick the right mattress for my needs. I like that they have the 1 year to try it out and make sure its the right match for me. Thank you Darius!!!

Staff was very professional, knowledgeable, listened to us as to what we wanted in a mattress and budget! Will definitely refer This company to friends and family!!

Darius and Ciara were both very professional and knew their product lines very well. They made suggestions without pressure or making me feel as if they were trying upsell for only their benefit. Highly recommend this store.

I am super happy with the experience and outcome of me and my girlfriends shopping at Mattress Firm in North Little Rock. Our, salesperson, Darrius took his time and made sure we got exactly what we needed/wanted. Darrius wasnt pushy at all. I really appreciated the whole experience

We were very pleased with the expertise of our salesman Ashton. He was a big help with finding the most comfortable mattress for us. We would recommend them to anyone.

Very helpful. Not pushy. So friendly. We got just what we wanted. We got a good deal. I will shop there again.

Perry showed me all the options and was patient about me going back and forth from mattress to mattress trying to make sure I was making the right choice. He got me set up for what I needed with another store, and everything went very smoothly.

Very good experience. Warm and inviting atmosphere. Very appreciative of all the help and service especially the price. Thanks ever so much

The store was fine. The salesperson was fine. I don’t receive the bed until next week, so I can’t comment on that part yet. The only irritation so far is that I couldn’t use the coupon I received by email for $50 off purchase. He said I didn’t mention it early enough in the transaction.

Good experience along with great customer service.

Very friendly and knowledgeable staff!

Mattress Matt got me a good deal today. I was running around all day looking for the perfect affordable mattress. He helped me find exactly what I needed in less than 30 min. Keep up the great work.

Did have what I wanted

Great experience at Mattress Firm! The staff showed me many options within my price range and with my preferences in mind. Friendly and helpful staff!

We absolutely love Mattress Firm, especially this location! Our associate, Matt, was extremely friendly and knowledgeable. He knew exactly what we were looking for and got us the best deal! Great quality products and amazing prices. We will definitely shop with him again. I would recommend anyone in the market for a new mattress to go and talk with Matt at Mattress Firm. Plus, they help out the local communities (food bank donations) and give discounts for service providers like myself who is a registered nurse.

Our salesman, Matt Edwards, had great product knowledge and in fact he was the sole reason we ended up buying the adjustable base with leg raising option The head raise was free because of the bed we bought, but after he demonstrated the foot raising option we decided we definitely had to have that as well!

Matt J is a valuable asset to Mattress Firm. He is most knowledgeable about the products you offer and very customer oriented. We are very excited about our Tempurpedic purchase and can’t wait until we are able to get a good nights rest. Thanks again.

The people here are friendly and extremely helpful. They helped our family find exactly the right fit for what we needed.

Matthew is the best!!! Really helpful. Very knowledgeable. Great customer service! Go there first to buy your mattress!!

Great service from Matt in North Little Rock!! Helpful with the whole process for our new mattress. Great charisma and a great experience!!! Highly recommend

Top notch customer service with a lot of extra perks that other mattress stores don’t offer. My associate, Brandi, really helped to narrow down the bed I was looking for very quickly and was able to answer all my questions. Highly recommend this location due to the customer service, even if there are other stores closer to you, plus there was no pressure to buy today unlike the other stores that I visited.

Awesome experience...workers are very knowledgeable about products and care about the best rest possible for each individual customer..I would recommend to everyone

My fiancee and I came looking for our wedding present A NEW MATTRESS, we left with everything we were looking for and more. Amazing prices and amazing customer service. Matt is fantastic. He is knowledgeable and fun! If you need a mattress this is the first place to go!

Matt was the ideal manager to help with my perfect mattress. I never knew there was a ‘science’ to distinguish between side sleepers and back sleepers. Matt took the time to allow me to experience the difference. Thank you for your expertise. I shall remember you always...and look forward to my best sleep in years...3/21/19: Wanted, no NEEDED, to fol up about the mattress and the wonderful sleep! No back pain at all. Got a response from the owner today and was inspired to share a true success story.... Thanks Matt and Mattress Firm!

Over the pass couple weeks I have went to several stores looking for a very specific type of mattress within a budget. Out of all the different stores I visit no one explain the science to distinguish between side sleepers and back sleepers, Like Matthew Edwards the store manager did at Mattress Firm. He was very professional and knowledgeable about the different mattresses they had available and I appreciated his excellent customer service skills. On top of all that, he really worked with my budget and went above and beyond to get me the best deal. He is awesome asset to have on your management team and I appreciated his help and exceptional service.

Matt went above and beyond to personalize my experience and help me find exactly what I was looking for. Hands-down the best mattress-buying experience, and among the best retail experiences, that I’ve ever had.

We needed a second bed and was Nlr to get the exact bed we bought four years ago! It sleeps great and an awesome deal! Thanks!

Absolutely love these people. So helpful. So informative and knowledgeable. I cant wait to get my new bed. From checking them out online to walking into the store they have exceeded my expectations. Now to get my bed home and sleep in sweet slumber. I bought two beds, one for me and one for my son. He wont get to sleep in his for awhile when he returns home but I will be sleeping in mine right after its set up and made! Thank you Brandi and Matt. Yall know customer service and how its really done! You surpassed my expectation on helping me find the right bed for me and my son. It wasnt about selling me a higher priced bed at all. It was about me finding the right bed for me and the right one for my son. Brandi and Mattress Matt ROCK!

I had been looking for a new mattress for a couple of weeks and had been to several different places until I went to Mattress Firm. I always dread looking for furniture/mattresses because of the high pressure sales, so I wasnt really looking forward to going into the store. My mom and I walked into the location on McCain Blvd and Brandi greeted us. I thought great here it goes. But I couldnt have been more wrong! She listened to my concerns and answered all of my questions. We looked at several different mattresses until I found the one I liked. She let me lay on it for as long as I needed to make my decision and she NEVER pressured me! I felt completely at ease with the whole process. It was an overall easy experience and I now know I will never go anywhere else but Mattress Firm to buy a new bed. All furniture/mattress stores should operate like this!

Great service! Knew exactly what we needed immediately and gave us a great deal!! Thankful for those “Mama’s Boys” :)

The customer service at this store is beyond excellent. Matt and Brandi went above and beyond to get me and my fiancee a top of the line mattress set without breaking the bank. They are well educated on their products as well. I highly recommend anyone looking for a great deal to stop by this location. Youre sure to find what youre looking for and more. We sure did.

If I could rate them 6 stars, I would! Great staff who is very educated on their products! “Mattress Matt” was amazing and did everything he could to save me money. Ended up saving just as much as I spent! Awesome guy. Would HIGHLY recommend.

Great prices and great staff. We ended up staying and talking with the staff even after our purchase was completed. Just real down to earth friendly folks.

Today I went in store and spoke with Matt & James about purchasing a new king sized mattress! They were awesome! They helped me meet all my needs. They did everything they could to assist me... They are very nice gentlemen who knows their product...

Our salesman was great and was full of information! We highly recommend J. Bey.

Jeremiah was beyond knowledgeable about the type of mattress I needed. He did an excellent job of advising me and not trying to update me but rather help me to make the best decision for me.

Mattress Matt was phenomenal! He answered every question I could think of. And made sure I was getting what I needed. I appreciate him so much.

Amazing service!!! He knew exactly what I needed to sleep better! Thank you so much Mattress Firm!

My experience with Mattress Firm was exceptionally Awesome The Gentlemans both were very professional and did not waste time they took care of me right away and I thank them very much I will be going back and I recommend family and friends Thank you Again,

Today I purchased a Sleepy is calm bed. Mr.Mat was truly a blessing. He helped me find the perfect bed at a price that I could afford. I would recommend all my family and friends. To come and let Mr.Mat take care of them. He has EXCELLENT CUSTOMER SERVICE. HE DESERVES A RAISE.

So happy with my purchase! I went there the other day and got a great deal on the bed I wanted. I was helped by “Mattress” Matt. He was really friendly and extremely helpful! The employees there seemed eager to help me find a mattress that was in my price range and that would help with the way I sleep. Would definitely recommend!

Matt was extremely helpful very patient and did everything he could to get us what we wanted/ needed. Highly recommend him.

Brandi was very polite and prompt. She helped make sure I had a great bed at a great price. I will recommend Mattress Firm.

Excellent service! They’ll help you find the best mattress for you. I’ll be coming back for more mattresses soon.

We went in yesterday and Brandi was top notch. Because we know someone in the Matress Firm family, we actually saved more $$ then we spent. The financing was super simple. And terms long enough most folks can handle it. The staff was all super friendly. This is the second time this year we have purchased here. And will continue to send friends in.

WHY DIDNT we shop for our last mattress AT A MATTRESS STORE??!! (Previously we bought a disgustingly expensive one from a furniture store and it ended up not working well for us).So glad we purchased from MATTRESS FIRM this time and our sales rep didnt try to foist a product upon us that didnt work like the furniture store did!Our Rep Brandi, was FANTASTIC! Highly knowledgeable amid our myriad questions and after just a little input from us, had several for us to try and we quickly settled on a winner! She had just the right input without being pushy, and clearly knew her product through and through! Also gave us considerations in our phase of life with our little one and helped steer us away from a more expensive, individual, 2-mattress setup which totally shows that she had our best interests (and cost) in mind. AND she helped us with our 9-month-old while we tried out beds--shes AWESOME!!Buy your bed here, from her -- not a furniture store!!!!!

Just left the Mattress Firm location on McCain, and I am so happy with the service we received! Brandi Roscoe was the one who took such great care of us. She was attentive and courteous and helped us easily process what could have been a difficult warranty exchange. Luckily Mattress Firm and Brandi made the process painless! 🤩🤩🤩🤩🤩

Mattress Matt was a really great guy. He patiently talked my husband and I through all the q & a stuff and we had a lot. Matt was very helpful we bought a queen bed call the mattress firm 300 with an adjustable base, cant wait to sleep in it. Matt also go us approved for financing. Thank you Matt.

We had a difficult time picking out the perfect bed for us. The sales men here did not make us feel rushed and they allowed us to walk around and figure out what we liked best. They answered questions when we asked them. Got a great price and the most amazing bed. Been sleeping great!

Matt gave me wonderful and thorough help with such great knowledge of their product. I am so happy with my decision to purchase the Sleepys Curve and cant wait to get home and try it!

Great service helped me find what I needed at a decent price

Mattress Firm treated us great. I have multiple health issues and Matt helped us get into a deal we just couldn’t pass up. Sleep will be good soon.

Matt was an amazing sales associate. He helped me find the perfect mattress. One that is comfortable laying on my back, side or stomach. He hooked me up with great discounts. Was very thorough with his explanation. Hands down, best shopping experience in the Little Rock area!

Matt - was the most professional young salesman I have ever worked with. He had a sense of humor, but also seemed honest and sincere in his ability to get us steered to the right mattress at the right price. This location is lucky to have a fine salesman like him on board.

Very helpful and Great prices.... 5 stars. Highly recommend !!

Go here! One thing I feel terrible about is taking so long to write this review because honestly we were treated great at Mattress Firm Little Rock! Went in after having some back pain and realizing that my last mattress was failing me We went the online route for our last mattress as it seems that’s kind of where the industry is headed but for many reasons, that just didn’t work out for us, so back to the drawing board. My husband and I walked in and were greeted by Matthew Edwards. We’ve renamed him “Matt, The Mattress Man”, because we’ll, he’s the man! He immediately asked what our needs were, and went into extensive detail about the issues that potentially caused our last mattress failure. I have to say, he was right. He then went on to entertain mine and my husbands questions about the mattress we walked in inquiring about. A higher end mattress, but it just wasn’t going to give us what we needed. First instinct is always you get what you pay for, so you think the more you pay, the better mattress. Not necessarily true as Matt proved to us firsthand. This is where it gets good. From a sellers perspective he just needed to sell a mattress. But what we liked most about Matt, was that we truly felt like he was shopping for the best mattress for our family’s needs along with us. He wasn’t trying to sell me a product. Matt wanted us to have what felt right for our home, my health needs, and our budget! We didn’t feel pressured at all. And if I’m being honest that was the reason I didn’t want to go to a mattress store in the first place. After narrowing down our preferences, Matt showed us a couple mattresses that we would physically lie on to test out. We laid here and there and decided on a mattress for which he gave us time to do without being intrusive or pushy and once we chose, he then told us his “good, better, best” choices for mattresses in our preference category (firmness/budget). I liked that he did this last, as he is the expert right? But by doing this last it gave me an opportunity to gauge what I liked without feeling swayed one way or another. We are a military family, so Matt was also kind enough ensure to maximize as much of the military discount and sales discounts as he could. When it was all said and done, we walked out feeling accomplished and excited for our new mattress to arrive and not taken advantage of for a sale. We are new to the area and were apprehensive about where to purchase a new mattress that wouldn’t break the bank and our spirit in the process. This location was amazing and Matt is your guy!After about a month:We still feel exactly the same as posted above. These guys did a great job. We actually ended up having an issue with some cooling sheets as the wrong color was sent to us, but we walked in and these guys took care of it and called and notified us when our order was corrected. I would still recommend this location and while you’re at it, ask for Matt The Mattress Man!

Mattress Matt was AMAZING!!!! He sold my fiancé and me on two amazing pillows that are helping us so much already!! He was so nice, so professional, and so informative!! The best customer service I have EVER seen!! Thank you so so much!!!

I received awesome service and an amazing discount at this store. Highly recommended!!!!

Today i stop by Mattress Firm to look at a mattress for my bed and Matt who was kind and patient got me a good deal and i was able to purchase a comfortable sleepys Snug. I am satisfied with my purchase and i highly recommend to family and friends.

Matt Edwards was great and friendly. Highly recommended. Bought a sleep ya hush plush

Great experience

Was a wonderful experience. The men working there are super nice and willing to work with a stubborn grandma. They have the best prices in town. Definitely check them out!!