Were really satisfied with our car buying experience!If you live in Little Rock its absolutely worth the drive to buy from McLarty in NLR.Austen was our salesperson, he was knowledgeable, transparent, and worked really hard to make sure we found exactly what were looking for.TWICE we tried to visit the Mazda dealer in Little Rock and found it difficult to get their sales team to hear what we wanted and give any effort to sell us a car.But Austen and the McLarty team worked above and beyond and have made us lifelong customers.

Awesome new car purchase experience with McLarty Mazda!! McLarty met my needs 100%, and Nathan Chamberlin was incredible to work with throughout the process!!

Service is not were I recommend to go. Female lady enters buys a car from this dealer. Great sale easy sales department. Service department lady enters says she may have hit something in road and she has a noise in front-end. Lady was told needed rim tire and wheel bearing. Lady has master mechanic for local Chrysler dealership across road from said Mazda dealership. Master tech checked over really good checked wheel and tire balanced out not bent and no damage under car anywhere but yet car does have a wheel bearing noise. Master tech told her to take it to your shop tell them it only needs wheel bearing warranty should cover it. Mind you this there is no way to tell if it is say bearing failure or road hazards. So woman please watch yourself in service department there service writer Mike is great Not

We were so impressed during our visit to get our Mazda serviced. Everyone was so friendly and professional! They even sent us a video of our vehicle inspection!! Ive never seen that before! Mike was wonderful from start to finish. We couldnt have asked for a better experience. Definitely take your vehicle here. You wont be disappointed!

Sales process informative and smooth. Think I got a great price based on researching other options. Josh Bonner was my salesperson with help from his co- worker Nathan. Not a high pressure place and the sales manager was very helpful in finalizing the deal.

Loved my experience with my salesman, Cameron. He was personable, professional, earnest and pleasant to work with. Tony in Finance, Russell as the tech guru & the manager were all great. Highly recommend the folks @ McLarty Mazda!

Great customer service! Mazen was helping me over the phone because we were buying from out of state. He constantly kept me up to date on what was going on. He showed great communication and was very personable! We ended up with the car we wanted. Would definitely buy from here again.

Wes the manager and Josh the salesman and Tony the finance guy were all knowledgeable and helpful. I got a great deal on my trade in and I love my new Mazda CX-5.

Suddenly had a Low Tire signal on my New CX-5.On the north end of town so I pulled into McLarty Mazda and they fit me into their busy Saturday morning service schedule.Fixed my Tire, had me out in less than an Hour and to Top it all off...No Charge!Great ServiceGreat StaffThank you, Guys!

After hearing one of my coworkers horror stories about a completely unrelated dealership, I was hesitant to get my car serviced anywhere that I hadnt been before. However, I was never treated anything but well at McLarty Mazda. The video overview of the service was very helpful, I even showed it off to my coworkers. The option of having a payment plan really helps for folks like me who are a bit limited in the pocketbook. They took care of me and they took care of my car. I would highly recommend them!

Mazda was amazing, Im so glad I got my car fixed there but I came out of almost 1000$ for something I could have gotten done for not even 300 myself, but its already done ill just find a mechanic next time. There was no complaint on the service. There was supposedly a recall on the lights on my car also and there still the same I did expect them to get changed out. But other than that I have NO complaints except the money I had to pay.

I was actually on the way to trade in/ buy another make of car but decided to stop here on the way. I’ve always had my eyes on Mazda’s. I had a great experience with Austen the salesman. The whole experience was pleasant and I left with a brand new car. I got great value on my trade in and a new car. Not only was the whole experience rather simple and non BS, they really strive to put you in the right car, not just to make the most money.

If you are looking to purchase a vehicle, be sure to check out McLarty Mazda. Russell Norris is the gentleman with whom you should speak. He is friendly, knowledgeable, and immensely helpful. We could not have anticipated having such a great experience... but he, the sales/financing staff, and general manager were all fantastic. My husband and I purchased a 2021 CX-5 and we absolutely adore it. The quality, features, and value of the vehicle are unmatched. We are extremely pleased with our purchase!

I have a very good experience with McLarty Mazda in North Little Rock. Everyone was very virtuous and helpful. I felt very welcome and felt like I could trust them. I would recommend everyone to go see them if you are in the market for a vehicle.

McLarty Mazda was great to deal with. We settled on a price and they had all the ppwk ready when we arrived to pick up the car. They went over the car thoroughly and we were in and out.

Working with the people here is always a pleasure. I had one inconvenience and they went above and beyond to make it right. I’ll continue to drive over an hour and pass many other dealers to do business here.

Great service and kind employees! I’ve recently bought a Mazda CX-5 from McLarty Mazda and I loved it! Special thanks to Russell and Alex!

Excellent service on my car. I’d definitely come here again.

I picked up my Mazda 6 Grand Touring today. Nathan, my sales advisor and Ben the manager could not have been more helpful! They found the exact color I wanted with all my features, and they made the entire experience happen in a smooth and timely manner. I do not like surprises, when I go in to buy a car, and with these guys there were none. Highly recommend.

Josh was the best salesman ever! Everyone there was very kind and attentive. Josh got in the car and was so knowledgeable of how everything works in in the vehicle. And very patient with me and my grandson. He even took Cooper and showed him the Miatas. Wish everyone we dealt with was as good and kind as Josh.

Friendly staff. Ketcher worked hard to find me the right car fot my wants and my budget. I couldnt be happier with my experience. I love my new car. I highly recommend going to see the awesome peoe at McLarty Volkswagen Mazda.

Mike is an outstanding representative of the Mazda brand, and a model example of management.I loved the transparency and clear/knowledgeable communication throughout the process.This just further confirms my decision to go with a Mazda for my main driving vehicle and service needs.Thank You

Outstanding customer service and support!From the salesman on up, they walked me through the whole process.I didn’t feel pressured to buy from them, they were knowledgeable of the car I selected.From start to finish, it was an enjoyable experience.

We recently purchased a 2021 Mazda Touring CX-5 from McLarty Mazda. We were blown away by the professionalism and attention to detail that this dealership exhibited. Our Salesman Russell, Sales Mgr Moe, and everyone else we dealt with were outstanding. Buying a car was truly a pleasure at this dealership. I highly recommend them to anyone in need of a new or used car. My wife and I couldnt be happier! Thank you to everyone who helped us get into our beautiful new Mazda!

I was able to work with Mazen to get a CX9. It was the last one in the Little Rock area. It took a little longer than expected but that was because they had two sales happen just before we walked in. They did everything they could to get us in the vehicle and any frustration I had was due to circumstances outside of their control. I gave 4 stars because I have not had the experience of going back in for follow up maintenance and will update my review once I have more data points.

Great customer service. Gave me a decent amount on my trade in and didn’t beat around the bush with pricing. Highly recommend Austen at McLarty Volkswagen and Mazda.

I liked the overall video showing what needed yo be done.

I really liked the video of the tech performing the diagnostic check along with pointing out the problem that needed repair. Communication was very good as well.

I am the owner of the Mazda CX-9 that this review refers to. I bought and signed for it myself. Please change your files to reflect that I am the owner. My husband is definitely in on the decisions made for servicing my suv but it was my savings that bought it. And when I trade it for another I will be the one to buy that one to. Now as far as the service we got last Friday..I will say without a doubt that because of the service department on that hot stressful day I will not seriously consider another dealership. The gentleman that answered our desired call at @ 4:50 left at closing time but had everything ready for us to get there after hours. And Anna’s smiling face and confidence in what needed to be done to get us on our way quickly was like a cool breeze.

Russell Norris and the entire Mazda team were great in helping me purchase my first car! They helped make the process smooth and easy as a first time car owner. Love the new car, and will definitely do business with them again!

It has been a rewarding experience dealing with McCartys stellar team players. I was consulted before the mechanical repair was begun and I felt like my input was valuable to get the satisfaction I was expecting. Pick-up scheduling was at my discretion, and I appreciate that. No hurry.

I had an excellent buying experience at McLarty Mazda in NLR! Highly recommend them. Mazen Elhaw was a wonderful salesman, a very nice no pressure approach that made buying a car from them a wonderful experience. We had excellent assistance from Cameron Passmore as well! Overall couldn’t have asked for better sales and service. Very excited about my new Mazda CX-5!!!

Didnt expect such quality service. But they were professional, and the video message was refreshing, able to trust what they told me.

Very happy with the service department. Anna is very nice and helpful, an asset to the company

Wonderful experience. Friendly and professional. All were down to earth and honest. Would recommend this dealership to anyone wanting to purchase a Mazda.

I had a really good experience with this guys buying a CX-9. They are trustworthy, reliable and have an amazing sales/work ethic.

Mike was very helpful and polite. He was quick to provide information on what he found on my car, prices, & options. He made sure to contact me before any work was started and that I wanted to proceed. The service team here has always gone over and above, even when I was just in for recall work!

Fast service. Love the videos of check out of car. Friendly service I love my Mazda!

Went with my fiance to look at trading in our car. We werent able to this evening, but Austen answered any questions we had and was very knowledgeable! Very pleasant experience.

I called McLarty Mazda for a schematic for a 1997 Mazda Miata convertible. They printed it and gave it to me. We bought the vehicle from a neighbor and needed this schematic to replace the top. I was surprised by their kindness since we didnt buy the car from them and thats why I am writing this review.

Came over from Oklahoma City to purchase my CX5 after local dealerships had very little inventory. Started conversing with the sales manager Ben via email. He answered all of my questions, sent me pictures of available inventory including the window stickers of the car I was inquiring about. After agreeing to purchase a vehicle via email, I then started conversing with Ketcher to set up a time to sign the papers and pick up the car. Ketcher was also very helpful in answering additional questions I had and getting us in and out of the store in less than hour. And that’s including the test drive and finance department visit. Finally, Russell gave us our walkthrough of our CX5 showing us how the controls work and getting us setup with the Mazda app through my smartphone. They made sure all of our questions were answered before leaving. I would definitely recommend them when considering buying a new car.

Great service and made a usual hard/painful process very easy. Everyone was very courteous

Russell Norris was my salesperson and he did an excellent job of helping me choose my car and get all the documentation done in time for me to receive my car in time! Appreciate it, Thanks!

Great experience. Will return in the future!

Hands down one of the best car-buying experiences. Staff went above and beyond to make sure I was completely satisfied and I drove out of there with a car that I LOVE.

Great service and friendly staff. Definitely recommend!!!

I love this place. My boyfriend and I bought our 2019 Mazda 3 during the black Friday sale and they treat you so well. They dont pressure you or overwhelm you like vultures, which is a refreshing change. We got a great price and we take our car there to get serviced and their service department does great work and they are so friendly and professional! Jeremy Greenwood was our sales consultant and he was awesome! When we get our car serviced, our service professional is Mike and he is great as well. This business treated us with respect and felt very LGBTQIA+ friendly. We will definitely be coming here to get my Mazda in the future!

Russell is great. Super knowledgeable, super professional, not overly pushy or aggressive. Definitely will be buying my next Mazda from him and Mclarty!

Excellent service. On time and was ready when they said it would be. Did inspection of vehicle after the work was completed. Highly recommend McLarty Mazda.

Mike was absolutely wonderful with his service. From being out of town and having no appointment, this dealership was very accommodating. I was in and out way faster than expected. Mike was very informative and I highly recommend seeing him!

My husband and I worked with Russell and Ben to get the Mazda CX-9 we wanted. Both went above and beyond to make sure we were happy. Russell has evened checked with us twice since we purchased to see if we had any questions as to how something worked or if we needed any advice on how to set up some of the features. I would definitely recommend checking out McLarty Mazda and speaking with Russell and Ben for your needs and wants.

I had a car from another dealership in the service department. John in service was so honest, patient, and kind to me that when I decided to purchase a new car, I couldn’t imagine going elsewhere. Russell Norris was my sales person, and he has such a calming demeanor! My entire experience was extremely positive. 10/10 would recommend!

They were absolutely amazing!! I am definitely going to be going to this dealership from now on for all of my services. The staff was extremely understanding, knowledgeable, and helpful. They actually pointed out things that needed to be fixed at no cost to me, but much more work on them. They are extremely honest and I highly recommend them!!!!!!!

Russell and Ben took such good care of me! I bought my first car from McLarty Mazda and this time they got me into a beautiful 2021 Mazda CX-5. I could not recommend this place or these people more! Thank y’all again!

Loved working with these guys and would do it again. I left a deal at Crain because they were charging over MSRP because of a market adjustment fee and McLarty isnt doing that. I will avoid Crain places from now on and look at McLarty first. They won my business. Thanks guys!

Whole experience was awesome. First time financing a vehicle and the staff really made me feel like they had my best interest at heart. Recommend Mclarty 10/10.

Nathan had great customer service and was very professional. Knowledgeable about the car he was selling to me. Very patient. I had a good experience all in all at Mazda Mclarty. Ben and Tony (finance) were also very professional and maintained a good attitude throughout entire sale. Thank you everyone that helped me get my Miata! Glad to be a part of the Mazda family!

Jack is an amazing salesman. He took care of us from the minute we called McLarty Mazda, walked in, completed the sale, and left with the car.The management and team were very knowledgeable, helpful, and professional.I give my highest recommendation to McLarty Mazda and especially to Jack. Thank you.

Jeremy and Nathan were both very helpful and kind. This is the 2nd car I have bought from this dealership and I was pleased with the experience.

When we arrived the salesman was waiting for us, he knew his product thoroughly, he was polite, and we only had a minimum of counter offers to put the deal together. It was a fairly headache free car buying experience.

Great shopping experience. Found vehicle on line and paperwork was ready as promised. Nathan handled sale like a pro. The CX5 was detailed and ready before we got there. Great job Nathan and thank you!

Awesome place,nice people, service and communication.Thank you.

Has a great experience buying a Mazda CX-5 today. Jack was very helpful and knowledgeable. He knew the car very well. Never felt pressured to buy, but the car was hard to resist once we test drove it. Our decision was solidified driving the hour back to our house. Very comfortable and fun to drive. Can’t say enough good things about our experience with McLarty and Jack, our sales person.

They really done me bad in the service department put 1600 in it because they said Engine was good so I save it almost 2 years to get down here they did to Engine was good so I save it almost 2 years to get down here they did to work and then tell me the motor was no good I would not have them work on nothing

Josh made the process extremely easy. He is kind, courteous and knowledgeable. He made the buying process a joy for a little old lady.

One of the smoothest and most pleasant car buying experiences I’ve ever had. It was a no pressure, friendly and helpful environment from my salesman to the floor manager to the finance manager and even other salesman on the floor.

Another great experience! Easy to make and/or change appointments. (Thanks to the snow!) Nice, comfortable waiting area.

I have to say, I had the best experience with McLarty Mazda. I worked with John Hensley on getting my 2020 CX-5. John was incredibly kind, explained everything in detail and never pressured me to buy. John and the other staff stayed an hour and half past closing time to take care of me. I absolutely love my Mazda and definitely recommend McLarty Mazda!

What a great experience! We have purchased many vehicles in our lifetime. This one was one of the best. Nathan did a top notch job.

Bought my recent car from them 2014 Mazda 3! I Love It! Thank you Josh!

We always have a pleasant, easy experience with McLarty Mazda.

Very helpful staff. Was not pressured into buying. They took their time step by step and took the extra time out to go over the more intricate bells and whistles as well as setting up the mazda app on my phone. I left confident that I was given a fair shake.

Had a wonderful time car shopping last week! Nathan was friendly, helpful, and knowledgeable as he helped us purchase my pretty, new, red Mazda 3! This is the second Mazda 3 weve purchased from McLarty. Both experiences were a breeze, and Ive always felt they dealt fairly with us. And as a bonus, if you do wind up in their service department, not to worry, all the folks working in that department are just as friendly and eager to help. Im sure one day, when the time is right, well be back. For now, Im totally in love with my new car, and very satisfied with the deal we made.

McClarty Mazda ROCKS! This is my second CX-5, sales & service are fantastic! They record your service by video showing the under carriage & explain what they are doing as well recommendations if something things repair and why! Keep up the Quality I depend on MCClarty Mazda. Highly recommend!Nancy Cunningham

Everybody was really helpful and they made buying my car a breeze.

They are allways very helpful and polite. Mike is very knowledgeable

This was my first time buying a Mazda. I was really impressed with Russell Norris my salesman. He made my buying experience less stressful. I was referred by my neighbor who is a dear friend of mine. I will refer my family and friends to McLarty Mazda. They are the best.

Outstanding customer service, they care .

I was contacted by a salesman by the name of Ketcher as I was looking at a vehicle on this dealerships lot. While conversating with me via text message Ketcher was very accommodating. When I arrived on the dealerships lot I was approached by a very nice and honest man, I didn’t catch his name be lit he was an older black man. Ketcher was not in at the time, and after walking around and the nice gentleman trying to help me find something in my price range being around 14k, Ketcher had arrived back at the dealership. When we walked up to the building and I was introduced to Ketcher and told him my price range, he wanted nothing to do with the sale since I wasn’t trying to finance anything more expensive and he wasn’t going to get to take my 14k home with him that day, He was very rude and dismissive. While I very much appreciate the nice black gentleman that spoke with us, I’m very happy that I didn’t have the misfortune of having to deal with this Ketcher personality for very long. I wouldn’t recommend this dealership unless you happen to go to it on the day that Ketcher takes off. What a rude and arrogant man! I can’t think of anything worse to have to do other than car shopping and then have to deal with someone like him to top it all off. Car shopping is not fun and that character made it even worse for us. I’d like to say thank you to the kind and courteous man that we did talk to there however, I wish I had gotten his name.

Hi: Josh Cameron is a good salesman, very courteous, and friendly. He made my car experience a good one. I went just to test drive the car, and ended up buying the car right away.

They were Very nice & knowledgeable

Jeremy helped us find our new car, he was very helpful.

Fast service! And great service team members, they were very kind and informative as to any additional services I needed to my vehicle. Thank you :)

I came to the dealership after speaking with Mr. Mike (service dept) on the phone. He was as pleasant and helpful in person! He took time with me to explain and demonstrate some things about my vehicle. Very thorough. Extremely patient. My only regret is I bought my used vehicle from a dealership down the road. 🤦🏾‍♀️ Wish I had stopped at yours first if the rest of the staff is as professional and personable as Mr. Mike.

They did an excellent job helping me and worked hard to get me in a good vehicle.

Let me tell you, folks, McLarty Mazda is the real deal! I was researching for a new vehicle purchase on the Internet, and decided on purchasing a Mazda CX-5. I happened across McLarty’s website, and found the vehicle I was interested in. I sent an Internet inquiry, and was contacted very soon thereafter. Long story short, the salesman, Jeremy, was very accommodating, very nice, and provided one of the best car purchasing experiences we’ve ever had. I cannot recommend McLarty Mazda enough!

Mo and Jeremy were great to work with! I had a great buying experience. They got me the most for my trade in. Tony also did a wonderful job with my financing. I would definitely recommend the Mazda dealership in North Little Rock to everyone! I LOVE my car! Thanks guys!

This place worked with me for sure . Great people, great service .

Fantastic sales! Knowledgeable, prompt, helpful!

Awesome, top-notch service!!! Mike is very knowledgeable and explained what needed to be done (test the battery, replace rear brakes, and replace all 4 tires). He recommended some very nice Yokohama tires that were only a total of about $75 more than the cheapest tires; the cheapest tires have a rougher tread and would not provide as smooth of a ride. Throughout the day today, Mike gave me updates on my cars progress. All of the staff were very kind and professional. They sanitized and vacummed the front of the interior and washed the exterior. There was also a nice tire sale going during this month (April 2020): buy 3 tires, get 1 for $1!

Shopping at McLarty Mazda was a great experience. Our dealer Russell was super helpful and a great guy. All parts of the buying process went smooth. I highly recommend taking a look at Mclarty!

The salesmen were extremely knowledgeable and helpful. They were very patient in answering all of our questions and said we could call them at any time, with further questions. There was no pressure to buy and they solved a problem for us quickly and efficiently. I would recommend McLarty Mazda very strongly. Good people, great service, and we bought a great car.

Mike Keech was wonderful and helped me with all my service needs! He made it a very smooth process. At this point I will only get my car serviced at this Mazda location in North Little Rick, AR!

Jeremy Greenwood was extremely helpful, knowledgeable, and courteous. And we love the car

Went for my first oil change and tire rotation but also had a “ recall” . They didn’t have the part for the recall so they gave me a “ Courtesy Car “ to drive while the recall was done. Very helpful and courteous.

Best car buying experience I’ve ever had! Russell was amazing, so helpful and patient! I’m not going anywhere else! I love my CX-5!

Service department. In and out, just the way I like it.

Knowledgeable and good communication

I was driving through Arkansas and had a flat tire needing replacement. I had installed new tires from MAZDA with road hazard warranty. Service center person was nice and polite. Plenty of collection of good tires and immediately found the matching tire. Impressed by their quick responsiveness.The person at the service counter was not well informed. Took me an hour to explain how Mazda hazard warranty should cover the tire replacement. Eventually asked them to discuss with service manager. Who did not come but guided the tech person. It took another hour or more to finish the paperwork on computer. Total it took more than 3 hours to complete the whole thing whereas it should have taken not more than an hour. It delayed my whole trip unnecessarily. In the end they still charged for labor and other miscellaneous charges (under covid pretext), which should have been covered under hazard warranty.Anyways I immediately drove with the new tires for another 1500 miles in another few days and had no issues. Tire quality was good. Another thing forgot to do was check air pressure in all tires and equalize them.Id recommend them with caution though.

Russell Norris was awesome. Russell was so helpful and understood what my wife and I were looking for in a new vehicle.