Front desk lady is great. The work done was pretty good. Car came out with melted paperwork stuck to the dash. I went back in and asked them to fix it. The gentlemen that came out to investigate seemed annoyed to have to deal with it, even though it was their employees’ fault. It was “fixed”. The repair also took about twice as long or more than estimated. I don’t know what is normal for most body shops and it might have been beyond their control, as insurance was a bit of struggle to deal with.

McLarty Collision North has always been helpful in walking you through the repair process, and they are great at keeping you informed of their progress and timeline. My car looks great—just like new.

All updates were exceptional! Original time was five days…how about 10 days…everyone gave me great information when I called!!

Quick repair, great customer service. Everything checks out great.

Very good people to do business with. Enjoyed the experience very much.And service after the sale is excellent. Couldn’t be more satisfied!

This place will take care of you after they fix you up. Also, the process was so easy and loved the daily updates.

Got in a front end collision and took my Subaru Forester to these people. I got my whole front clip replaced. Rick took care of my car and was very professional and even addressed some issues I had a few months later after I had gotten my car back. My car looks much better than when I took it to them and I couldn’t be happier with the work these folks did. While I hope to not have to use them for collision repair again I’ll recommend them to anyone.

I missed my car and I was itching to get it back. My car looked brand-new again when I picked it up. My car was much cleaner than it was when I had taken it in. Wow!

I cannot say anything bad about my experience with Mclarty Collision, from the moment I walked in the door to the moment my car was finished they were all fantastic and professional. Kevin and Jason kept me informed with updates on my car everyday and were always available if I had any questions. My car looks amazing!!!! Thank you for taking good care of my car and me....I am very grateful.I definitely recommend Mclarty Collision!!

If you have a mind, take your business somewhere else.

Had several choices for body work to be done. Very pleased I stayed with the dealership I purchased vehicle from. Again I got Elite work! Great job guys 👍

We had front end body work done, Jason and his staff were great to work with. We are pleased with the final product. We would recommend them for your auto body work and finnish.

Have used this Collision center in the past. Top notch customer service, and repair work craftsmanship is exceptional! The advisor kept me updated with the steps in the repair process with an explanation and photos. They even gave a discount on some of the repairs, to mitigate out of pocket cost deferred back by insurance denial. Thank you McLarty Collision for a job well done once again! I will refer you to anyone needing work, as for myself....The job you did should hold us over for the rest of the time we own the truck! 🤞😏

McLarty collision did an excellent job repainting my wifes car. Very quick and a quality job. The pricing wasnt too shabby either! I will use them again.

You all were professional, helpful people and delivered a great & quick repair service to my car. I will recommend this business to all. Thank you!

The staff are very knowledgeable about the repairs needed and they went above what was required to make sure I was setup with good transportation as my car was being worked on. They handled everything with insurance company and all I had to do was pay my portion when picking up the car. They were excellent.

Vehicle looks like new! Great customer service, great value. Would definitely recommend.

Great service and great people. They did a excellent job for me. I would recommend them to anyone. Im a perfectionist with my car and they did a perfect job.

Lauren and Kevin are the REAL DEAL of customer service!!! Will continually come here for any and all body work. Great environment, quick yet thorough work...and most important they treat everyone with respect and heart...a quality quite rare nowadays! Thanks for everything!

McLarty did a great job on my repairs and were very easy to work with!

Bad service and didnt even complete the work despite weeks with my vehicle. Wouldnt recommend

They were very friendly & professional. They kept me updated on the status of my vehicle, which I appreciated. My vehicle looks good as new! Great job!

Great service. They went above an beyond to get my vehicle back to me in the time frame I asked for which was about a week shorter than estimated. I liked the communication from the shop was there to track my vehicles status too.They did a great job on my vehicle as well. Thank yall very much.

Overall, McLartys collision process and service on my vehicle was a breeze. I was able to go in and get things taken care of without any issues. Their staff was the best, they were all super friendly and easy-going, plus they helped me out so much with my diagnostic. Given my experience, I highly recommend them if youre needing a car service.

This was by far one of the easiest and most stress-free experiences I’ve ever had with any car place. Ryan Morgan went above and beyond with helping me with my car. He was incredibly informative, genuine, easy to talk to, and kept me in the loop with every aspect and stage that my car was in while being repaired. My car was in top notch condition when I got it back, it was like nothing ever happened to it. I highly recommend McLarty Collision to anyone that is in need of a car repair! You won’t be disappointed

Very professional and courteous. They do really good work!

We were very pleased with the service we received. Everyone was professional and courteous and they did an excellent job on our vehicle. We would definitely recommend!

Im glad we chose McLarty to repair our car. Your company did a outstanding job and we are so happy with the work. If we should need repair again I want hesitate to bring my car there thanks so much for restoring pur car.

Unacceptable irresponsibility from the shop. As a business, how do you function without having dependability for timely repairs on vehicles?I was told several times over the phone that the vehicle would be fixed and ready Friday. Friday rolls around and it wasnt ready and I was told Monday would be the day I could pick it up. This wasnt an issue for me since the rental can be simply extended. Monday came around and I received another call that the vehicle was yet to be ready. This again wasnt much of an issue and I simply asked for them to call my insurance and extend the rental. I was assured that Tuesday my vehicle would be ready.Sadly this wasnt followed through by the shop and I received a call from enterprise saying my rental was due despite not having my vehicle. After working this out with my insurance the rental was extended for another day. Tuesday has now arrived and I have received yet another call starting off with I hate to tell you this *nervous laughter* but the car may not be ready today. This is simply unacceptable and irresponsible. My car has been in your possession for 2 and a half weeks. Beyond this, the reason that my car is maybe ready is because we are waiting on a mysterious wheel guy and no one seems to be sure if he is coming to complete the repairs on my car.It should not be my responsibility to demand from your service to know whether or not my vehicle is ready. The wheel guy arriving or not arriving is not my responsibility. When I asked if the wheel guy was coming today the answer I received was I dont know he said he would be. You are literally passing the responsibility of my vehicles status to some random third party that I have never met or interacted with despite YOU being the place that is responsible for my vehicles repairs. I had to ask the mechanic to call the wheel guy to assure me the vehicle would be ready.Do NOT bring your vehicle to this shop.

We were in a collision that wasn’t our fault. Immediately the other persons insurance started trying to hard ball us. McClarty collision worked as the middle man and told me I had nothing to worry about. I was told numerous times he cares about the customer not the big insurance company. I hope to never need a body shop again, but if I do they have earned our business.

They did a great job on repay my car! We did have to wait on a pet but overall the experience was great! My car looks fantastic!! Thank you

I was very unsatisfied with your service. It seemed there were always delays. You expected me to pay a portion of a new tire, which I refused. Then when you ordered it, you ordered the wrong tire. How do you do that? It seemed that my auto sat for several days with nothing being done to it. Once you got into the wheel components you had to order parts. This delay caused the other party insurance to refuse to pay for my rental. Because it was a month before you had my auto ready for pickup, McLarty offered to pay for my remaining rental. I appreciated that but felt my auto should have been repaired much sooner. Im not sure I will ever use McLarty collision again. Sorry!

Their service department was willing to go that extra mile. Thanks for doing a great job.

Always have been very satisfied with your location, the funny thing is that I hope to never have to visit your center again lol, but when you have an accident and need your vehicle fixed I can not think of a better place.

Awesome customer service, and work was done faster than estimated time. Kudos for a job well done!

Was quick, efficient and best service ever!

Jeff was a pleasure to work with and was very helpful in providing updates in a timely manner. He was very polite and went the extra mile to work with the insurance company to get my vehicle taken care of.

They kept us informed of the progress. Got it done ahead of schedule. Everything looked great.

There are very few times I walk away from a customer experience feeling as if the business had my best interest truly at heart. Skylar, and the whole staff including the mechanic repairing my car, took every step necessary to make sure my concerns and the safety of me and my family were the centerpiece to my customer experience. I was kept updated, informed and I feel not only were my expectations met, but exceeded to commendable levels. My only regret is not being able to thank the entire team at Mclarty Collision personally. My family and I send our sincerest thanks for all your quality workmanship and customer care. The rating only goes to 5 stars, so you get 5 stars and a sincere and well deserved smile. Thank you, very much. I appreciate all of you.

Super nice service. They are fast, professional, and also its really convenient to go there.

The most professional atmosphere and quality service. They will treat you like family!

Outstanding service. Professionalism at its best! Thank you all!

Do not take your car for repairs here. I had them (mistakenly) do repairs on my bumper, impact bar, & back up cam. Now my car has a squeaking sound & my back up camera is useless in the rain or if it’s too bright outside. I would like to go get a replacement but it took them a week just to fix the car the first time. Find yourself another honest repair shop who doesn’t use knock off parts.

Thank for the good work.If I need more work I will come see you

Beautiful job on my car and a friendly, helpful staff!

Great service and repair! Cleaned my car inside and out before I picked it up. Would recommend them to anyone!

My Rogue was repaired in a very timely manner and the repairs were undetectable and the vehicle was spotless inside and out. I would recommend this facility to my friends without fear .

It was very relaxed and easy. Staff friendly and helpful. My car looked great when I picked it up - I almost didnt recognize it! Thank you Jason, Jeff, Skylar and the rest of the crew!

Dont know where to start. The staff was great and really nice. The truck is new and looks good from a distance but it definitely looks repaired and twisted hear it. Bed doesnt line up, very uneven from the back glass, bumpers are crooked, blown rear shock with oil all over it, tailgate is hard to open and missing a rubber bumper, people tell me it looks like it goes sideways down the road. the back door is dull from the paint blending I wouldnt be so upset if it had 100,000 on it. But it had 13,000 on it. 7,000 when it was hit. Yea took that long to get USAA to get it in the shop and we were forced to drive it. I expected better. I expected a frame to be replaced if it were damaged and made it clear in writing up front with acceptance. Good thing I made all correspondence in text or email.

Great staff! They are very knowledgeable no matter what make or model your car is! Their customer service is fantastic! Would for sure come back!

The body tech done an excellent job.

They do great work... They take the time to do the job right... Gave picture updates ever part of the process...

McClarty has always been my go to repair shop. They are efficient and very friendly. Definitely worthy of 5 stars!!!

Went above and beyond to accommodate us and did excellent work.

My only issuesI was expected to review the work outside in the rainOne reservoir element that was re placed was not refilled.There was a part left in the car.They where slow forgetful about sanitizing the car.

Mclarty has had my vehicle over 30 days cant get anyone to answer the phone or call me back. They did nothing the 1st 19 days of having it. Jeff page told me it would be done on a certain day and was lied to. Most horrible experience ever!!!! DO NOT TAKE YOUR VEHICLE TO MCLARTY COLLISION!!! Ive noticed how the owner in the reviews only comments on the good reviews but says nothing to the negative ones. Why wouldnt the owner care about the bad experiences and try to correct them

Was very satisfied with the job McClarty did zippy looks good as new seems to run the same . I am very thankful for them and the work they preformed.

The only positive thing that I can say about my personal experience with McLarty Collision is that they did an excellent job in the paint and body shop. The rudeness, disrespectful, unprofessional, liar and argumentive attitude of the Front Desk Clerk is definitely causing the business to lose repeat customers. First my vehicle was not ready when promised. They had our vehicle over a month and didnt even start on it for several weeks after we had dropped it off. They used after market products on our vehicle. Knowing that after market products on an expensive vehicle will lowered the value of my vehicle this infuriates me. I was promised step by step updates and the only updates I got were when I contacted them.I need to address the Front Desk Clerka little further. She contacted me on Monday around noon and advised me that my vehicle would be ready by 5:45pm. I said okay we will come by and pick it up. Due to me having to work late we were not able to go pick it up until the next day around 10:30am. My husband and I examined the vehicle and it looked amazing. We went inside the business there were 2 other customers in the business. Young gentleman and an elderly woman dropping off their vehicles. After she had handled their issues she never even addressed and or acknowledged us. She was busy walking from the front desk to a window flirting with whoever was on the other side of the window. Finally after 20 minutes of being ignored I finally stoop up and spook to her. I said I had a female call me yesterday and tell me my vehicle was ready and that I could pick it up at 5:45 yesterday. She asked me who I talked to? I said Im not sure. I explained that we had been working with a female but she was on vacation. I said I dont know who I talked to I just know she told me my vehicle would be ready when I got there to pick it up. She said very rudely Im the only female who works here. I said well I guess it was you I spoke with. She said no it wasnt me. I said I dont know who the female was either you or someone else I dont know. What I do know is that a female called me at noon and stated that my vehicle was ready. I asked how long is the going to take? I dont know (very rudely). I said would you please check? She rolled her eyes and sat there another 5 minutes before even getting up to go check. She went and checked and rudely advised us that the person working on our paperwork will be out here when he is done with the paperwork. I asked her if she would please check I have an appointment on the other side of town. Once again she rolled her eyes at me. When she came back to her desk she stated that he didnt know how much longer it would be. Then she again started stating that she never told me my vehicle was ready. I said its strange that someone would call me and tell me my vehicle is ready at 5:45pm and when we get here the next day at 10:30am we are still waiting. Why wasnt the paperwork completely yesterday if I was supposed to pick it up yesterday? First she said she didnt know then she said that our insurance company had just sent over the paperwork 40 minutes ago. Okay. The whole time we were sitting and waiting she continued to try to argue with me. My husband said just ignore her. Finally when we were finished we were about to walk out I asked her what is name? I was very clear and concise. She said Im sorry? Her response was as if she didnt hear me when she and I had eye contact. I asked her again and her response was (her name). I said okay thank you. Once again she rolled her eyes.If McLarty Collision wants to have a professional business they need to terminate her and find someone who is honest, professional, personable and respectful. My advice to the Front Desk Clerk learn to be honest, professional, respectful, friendly, curious and lose the attitude and rainbow bright hair style if you ever want to have a professional career.

Fast, courteous service from the first phone call through to the final repair, I highly recommend them!!!

Service is hit and miss. I had to make more than two visits to get the problem right. My issue was not resolved here. They tried to pawn me off to another agency for something that was definitely part of their expertise.

Mc Larry collision center was excellent. They kept me posted on the progress of repairs on my VW.Yes I would recommend them.

Mr. Jerry and the collision team at McClarty went above and beyond the call of duty to make sure that me and my Murano was treated with respect during this entire process. Mr. Jerry is absolutely outstanding and will make sure he communicates with you through the entire process. I could never thank him and his team enough for the peace of mind they provided companion with repair of my Murano.

They were excellent... Keep me and my father up to date on my repairs!!! Ryan is the best!!

Staff is very knowledgeable about many different cars. Helpful and very nice

They have zero knowledge on newer Volkswagens. A repair that was scheduled for 4 days has taken 3 weeks. Communication is ridiculous. Mt car was sent to another facility to have an installation done, I had to call THAT facility to find out how long it would take. I have been on hold almost 30 minutes to find out if it will be ready when I was told yesterday it was?

Took my Ford Escape in to have repairs made after an accident. Very well pleased with the repairs made, car was cleaned, looked like show-room new.

The lady and guy that helped me we’re very helpful!

Very professional, did not take long to repair my vehicle and it looks brand new they also took the time to detail it.

They are very professional!!!

Very professional, A+

Good experience