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Honda of North Little Rock / Arkansas Yamaha
4524 MacArthur Dr, North Little Rock, AR 72118, United States
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Honda of North Little Rock / Arkansas Yamaha

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Ka
Review №1

Searched for a Honda Pioneer 700-4 for a couple months. Sent these guys an email to see if they had one. Got an email from the owner said Yep, got one, here is the price. I called the next day, dealt w/ Jeremy and got it done. Great Purchase experience, no added expenses that other dealers charge, friendly tech checkout....HIGHLY recommend buying here if you are in the market.

Th
Review №2

I remember buying my first real new motorcycle from that dealership years ago I would love to buy several more things from them when my credit or when I can afford it or if they would just like to work with me I would love to purchase one of those dune buggies that you can ride around in from them.... I did not see of those in the store because they probably sell those as quick as they get those in maybe foresight would allow them to order a awesome one for me and I could put on some LEDs on them and get busy you know what I mean... Vern??? Thomas Rester 2301 Division st Apt 708 NLR, AR 72114

Br
Review №3

Great customer service. Wouldn’t use anybody else. Rich & Jeremy always go out of their way to accommodate any needs ive had. 5 stars for sure

Mo
Review №4

Very helpful for finding parts. Couple kool bikes on the showroom floor.

Da
Review №5

Man at the parts counter is excellent. very helpful every time I go in the store.

Wa
Review №6

Ordered a part over the phone, got it faster than was told. Great service.

co
Review №7

I called in from Lawrence Kansas to buy the last bike available. I dealt with Rich over the phone and he was very helpful. I was relieved to have gotten so much help with my purchase over the phone. I expected to get blown off due to common tire kickers over the phone but Rich took the time to get me the information I needed. He was very insightful and upfront with all prices and interest rates. This is what buying powersports should be like everywhere! No added fees no extras no BS this dealer shoots straight.DO YOURSELF A FAVOR AND SHOP HERE FIRST!He even helped me load up

as
Review №8

Jeremy made buying a new bike painless. Bonus points for actually speaking to me and not just my husband like some places do.

Sc
Review №9

Nice place very clean will be going back.

Ca
Review №10

Very smooth transaction and the price was better than anyone else. Love the Honda PCX

Tu
Review №11

Great customer service, but not many selection of bikes. It was explained that covid has slowed access to more inventory. We all knew what the world has to endure because of the Chinese.

Er
Review №12

Friendly, knowledgeable, helpful people.

Ja
Review №13

Great dealership! The owner was very personable and accommodating.We will definitely be back

Do
Review №14

Excellent parts staff, clean showroom and service area throughout. Most importantly they had the Honda parts I needed in stock!

Br
Review №15

Amazing service!!! Fast reliable and trustworthy people thanks Honda of North Little Rock

Br
Review №16

I had a terrible experience at another dealership and so happy I came here. They had the exact bike I wanted and It was a quick process on riding It out the store. Great customer service. I hope to buy my second bike from here when time comes

Jo
Review №17

Good people to deal with. They did not clean up the bile. Which is not a biggie to me. As I will go over the bike from top to bottom. Oil was dirty, and the rims were caked with grime. I will have to double check every thing. So I will remove one star. Other than that it was a good deal

Ri
Review №18

They don’t hit you with all the hidden fees others do, I drove here from Russellville to buy a motorcycle just yesterday.

Ca
Review №19

Gotta give a huge thanks to Rick the owner, and the service technicians here. They got my 2002 Yamaha 660 raptor that had been sitting for 8 years screaming and back to her former glory! I absolutely can’t thank them enough. These guys do good honest work, and don’t price gouge you for it. I look forward to doing further business with them in the future!

M.
Review №20

Extremely pleased with our purchase of our Yamaha Venture motorcycle. Rich is terrific to work with as we worked our deal over the phone, and all we had to do was sign the paperwork when we arrived. No pressure sales. Everything went smoothly, and we are thrilled with our new bike.

Ro
Review №21

I had a great experience here. My sales person was Jeremy, and he was as laid back and relatable as could be. A good three weeks after purchasing my bike, I received a call from a young lady letting me know they appreciated my business - you don’t find that everyday. I highly recommend checking them out.

Gl
Review №22

My family has purchased several bikes from Rich. Always great experience and the customer service is awesome. Thanks for all you do!

Mi
Review №23

Rich, the GM is very personable and transparent. In addition, I didn’t have a trailer, so he personally delivered my new rancher himself after work. Top notch service and and extremely easy purchase. Few and far between in today’s day in age.

To
Review №24

Great staff that treat you like family.

Lo
Review №25

These guys were great. They told me it might take a week to get to my bike, but it was finished in two days. And the mechanic adjusted brakes and a few other things as a courtesy. Price was not bad for the work they did. Rich (the owner) and his crew are courteous and professional. I will be back next time I need anything.

R
Review №26

Rich and his staff were very accommodating. I live nine hours away and I needed a part they didn’t have in stock as I was going to a rally on my bike during the week. They went out of their way to find a way to get me the part and needed so I could be on my way. Very professional and friendly owner, manager, sales staff, and parts staff. I would highly recommend!

Je
Review №27

Kevin was great! Super military friendly and would recommend this place to anyone! Thanks a ton for all the help!

Ro
Review №28

I would rate my experience at North Little Rock Yamaha Honda excellent. The mechanics, the parts department, and the people who answer the phone are extremely professional, everybody is well-versed in their job. I would highly recommend them to anyone.

Ch
Review №29

Polite and very helpful!! Highly recommended!

Ja
Review №30

Recently purchased an ATV here. If your looking for a straight forward purchase experience with no hidden costs and without all the sales pitch BS and fine print come check this place out. Of course they are going to try to sell their products and get your business, but Rich and his crew will take the time to answer all your questions and work with you if you have price matches or offers from shopping around for the best deal and let you know the bottom line without and hidden suprises or games. Honest and even pointed me towards a more reliable model (they dont see in the shop often) at a lower price instead of selling me on a model I was interested in and considering that they had available to sell with all the bells and whistles that was not as reliable ( they often see back in the shop for this and that) to get a bigger $$$ return on the sale. Instead of trying to get a few extra bucks out of me I felt they had my best interest in mind as their customer and wanted the best long term experience to keep me coming back!!!

Ri
Review №31

Please be mindful when you take your motorcycle to this establishment. I brought my bike in on a monday only to find that the staff allowed a complete stranger to come into there place of operation.... broad daylight might i add, an steal my bike(Garage door left up....how convenient). Not sure if they got some kind of inside job going on or what. But thanks honda of North little Rock i am out of honda cbr 1000 repsol....2015 an under 4k miles. DONT TAKE ANY EXPENSIVE SPORTS BIKES HERE.

Jo
Review №32

Great customer service go see Ron and the guys they will take care of yall

Di
Review №33

We bought my son a Ruckus for Christmas and it only has 344 miles on it, due for first service at 600 miles. I took it in due to the muffler broke. They refuse to fix it said it didnt fall under manufacturer warranty.. OK two bolts come out that held muffler in place and when they drop out muffler fell down and pipe broke. Ok that tells me bolts was not put in correctly. So I am heading home with new ruckus and have to have muffler fix on my end. Thanks Honda of North Little Rock for not standing up fixing the problem.

Ma
Review №34

My husband expressed interest on a bike on Friday. He was given an out the door price, and we bought it the next morning. The paperwork was quick, the staff was helpful, and should we purchase another bike (for myself), we will be going to Honda of North Little Rock.

Eu
Review №35

Ive been dealing with North Little Rock Honda for several years and will continue doing business with them. Always Good service and a good selection of motorcycle and scooters. Im a scooter person myself. Its a good place to do business and their service department is first class with great mechanics.

D&
Review №36

I was looking to buy a new used motorcycle and was told no test rides. The owner seemed really uninterested to even talk to me. I rode my own bike there, had proof of insurance and my license. I asked how they sold anything without test rides and was told it happens everyday. What a jerk. Needless to say I went to Sunrise in Searcy. They encouraged me to ride anything I was interested in. I ended up buying a V Star 950 from them and couldnt be happier. Sunrise is top notch compared to these guys. I tried to give my money to the small fish in the pond but they wouldnt bite.

Ja
Review №37

I have used Honda of NLR on several occasions and have experienced excellent service. The dealership is run by folks that know what good customer service is and the price is right! I would highly recommend the dealership if you are looking to buy or have service work performed.

fr
Review №38

Needed a set of training wheels for my daughters honda dirtbike.. called sunrise Honda they didnt have them.. called honda of little rock they had them in stock told them Im on my way they had them waiting on me.. in and out in 5 minutes

Ze
Review №39

Recently bought a new Rancher 4x4 ATV from Jeremy. Ive purchased 2 new ATVs from another dealership and Jeremy is the reason why I chose to go with Honda of North Little as opposed to returning the previous dealer. His quick knowledge on every product is refreshing especially the small things you wouldnt think someone would know without looking it up, but still would like to know, he would fire off the answer.The entire purchase experience was quick and easy with zero hidden charges or underlying fine print, which shows the integrity of this dealership. Sure you can try and nickel and dime and maybe even get a better price somewhere else, but I can assure you the added stress and hassle probably wont be worth the $100 maybe you save.The model I wanted North Little Rock store didnt have in stock, but they went and got it that day. Plain and simple folks. If you dont want to feel like a number and just another sale. Ask for Jeremy at Honda/Yamaha in North Little Rock and hell take care of you.Also, the service technician that went over the quad with me was very knowledgable and nice. He even knew pretty much verbatim what the warning decal says about shifting into 4 wheel drive. Impressive! It may cost you a few extra dollars to bring it in for something simple like the oil service as opposed to doing it yourself. But, to have the quick turn around and overall customer care they provide will make it worth your time and money.

Hu
Review №40

Walked in there looking for a $40 part walked out with a Honda talon And my part!!!!! Could not be more helpful thank you guys!!!

Da
Review №41

Had a very good customer experience visiting Honda of NLR today. I walked in and was immediately greeted and helped; I had no appointment, but the staff helped me out with a minor mechanical issue. They were so very helpful and friendly; I’m looking forward to my next visit.Thanks NLR Honda!!

Da
Review №42

Extremely dissatisfied. My father-in-law dropped my motorcycle off this past Tuesday afternoon for a flat tire. They did not tell him they was behind or anything. I called on Thursday and asked guy was kinda rude and said they are behind and theyll call when its done. Today is Saturday 4 days for a tire come on. We pay payments on it and would like it back in a timely manner I understand if its a bigger part but we are talking about a tire. Als cycle shop will be getting all my business from here on out

Ti
Review №43

Guys there do a great job

Mi
Review №44

You. Will. Be. Treated. Right.I can’t possibly describe to you how grateful I am for Rich and the team at Honda NLR. Respect, warmth, honesty, every quality you wish all vehicle salespeople and service people could exhibit, you’ll find here. If you’re considering a vehicle available at Honda NLR, seriously don’t go anywhere else.

Du
Review №45

I have bought two Motorcycles from Honda/Yamaha of North Little Rock and I couldn’t be happier with my decision. Those two bikes have provided over a decade of adventure. If you are considering getting into riding or looking for your next bike, stop by Honda/Yamaha of North Little Rock.

Sh
Review №46

Really nice ppl and love the bikes and atvs here!!!

Jo
Review №47

Friendly helpful

Jo
Review №48

Answered all questions without being pushy.

Jo
Review №49

Very helpful, good prices and discounts!

De
Review №50

I called them to inquire about getting my bike looked at for a repair. I asked if they would have time to take a look at the bike to see if it was a small problem today (called this morning) and I receive a sharp, rude, and I quote No way we can look at it today. Not even by the middle of next week.Wow, problem solved, I wont be doing business with you.In a time when the motorcycle business is hurting, youd think theyd be striving to get business. I guarantee you they arent so swamped as to turn customers away, even if they are - they can be courteous and tactful about it. Literally, the man I spoke to on the phone (Owner,Operator,Manager?) was almost disgusted that I even asked. Unbelievable.

Ja
Review №51

Great place to buy a new bike. they had the bike I wanted, but it was still in the creat. By the time I went to get a hamburger, they were ready to load it on the trailer. Outher than that it only took about an hour, from the time I met the salesman to the time I was on my way home, with my butilful new baby. The salesman was very helpful, new what he was doing and how to make it happen. I know because I went to three outher dealerships first. Just wish Id went there first.

Jo
Review №52

Love dealing with these guys. Ive bought an ATV and a Motorcycle from them. I like that they dont gouge you with fees like a lot of dealers do.

Gl
Review №53

Good prices and easy to work with, much better than some of the other places Ive dealt with.

ap
Review №54

Every time I go in this shop they treat me like a friend. They have really good bikes too!

Wa
Review №55

Worst ever! Told that they can have the bike done in a day. Well a week later it is done. Quoted me a price and then charge me more. Will never go there again! Beware! Charged $25 to put a spray of lubricant in the reverse button on my bike???? Are you kidding!

Br
Review №56

I needed gear for a new young rider. I was in and out 15 minutes with a great price and several helpful tips.

Wi
Review №57

I bought a 2016 Honda xr650l from them rich and his crew were friendly and took care of me and would recommend for any purchases.

Mi
Review №58

The only Honda dealer I trust. Ive been ripped off by so many motorcycle dealers for service to the point that I just dont trust most of them. Although I didnt buy my Bike from them, they always have been upfront. Thanks

Sh
Review №59

Got a great deal on my four wheeler!

Ch
Review №60

Great customer service

Jo
Review №61

I like the way they do business. have purchased 3 times and serviced all three. Im happy

Da
Review №62

A great place to buy and get your atv serviced.

Je
Review №63

Have purchased from them before. They seem to be honest with decent prices.

Do
Review №64

Great employees, fast and friendly service and even have a military discount

Br
Review №65

I have not found a better place to do business. If your in the market for any type of motorcycle, atv, water bike, parts or service. No one does it better and no one does it with more dedication than rich and his team.

Gr
Review №66

Great customer service!

Ji
Review №67

Austin very helpful

Ju
Review №68

Awesome place, people there is so nice and helpfull

Jo
Review №69

Got my parts and great service !

Ch
Review №70

Love this place bought 3 atvs over the years

NL
Review №71

Thank you to all of our customers for the past 45 years of business in this location and look forward to providing many more.Rich and Terri Cowell

Pa
Review №72

Service was not helpful. Sales was deceiving. I am a Honda lover, but this place made me go out and buy Suzuki because of the attitude in this shop.

Er
Review №73

Friendly knowledgeable staff and service.

Jo
Review №74

You can get anything for a bike special order items none refundable even if you get home and decide you dont need it a call to cancel the same day nope its yours

Sc
Review №75

Very nice and helpful people.

Sh
Review №76

Great service great inventory

ke
Review №77

They help me out with ordering my clutch cable for my Honda

Av
Review №78

Horrible customer service

dc
Review №79

Highest price ever had to pay for a front tire to be replaced with service and tire, well over $300 definitely highway robbery literally

Br
Review №80

Got it whatever you want

Ro
Review №81

Big selection of new and used

JU
Review №82

Best service.

Cl
Review №83

Great service department

Ra
Review №84

Nice place

Ma
Review №85

Ok

Je
Review №86

👍😎

ca
Review №87

Good deals

Sh
Review №88

Its ok

Pe
Review №89

Low energy place.

Ke
Review №90

It was 👍

Ma
Review №91

Busy busy he is

Mi
Review №92

Love it

BR
Review №93

Rude

Do
Review №94

Very helpfully!!!!!

Sh
Review №95

This place is a go tooMy husband did a credit application and the next day they where calling us to come in and lets get you out of the door with a brand new motorcycle this is the second time that we got one from them. The service is fast and easy sign and go.

Ke
Review №96

Guide

Information
59 Photos
96 Comments
4.2 Rating
  • Address:4524 MacArthur Dr, North Little Rock, AR 72118, United States
  • Site:http://hondanlr.com/
  • Phone:+1 501-758-1339
Categories
  • ATV dealer
  • Honda dealer
  • ATV repair shop
  • Motorcycle dealer
  • Motorcycle parts store
  • Motorcycle repair shop
  • Motorcycle shop
  • Used motorcycle dealer
  • Utility trailer dealer
  • Yamaha motorcycle dealer
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–4PM
  • Thursday:Closed
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Highlights
  • Women-Led:Yes
Offerings
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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