Laura is the Greatest! She has never failed to meet or exceed my expectations! She is always there for me when the chips are down and she always pulls a rabbit out of the hat! I have been in industrial settings 36 years and her knowledge about anything is truly amazing and she is there to help me even after hours!
Laura has GREAT product knowledge and is extremely helpful!!!Helped us through our project from start to finish.Awesome service!
Placed an order for 3 seals over the phone with Laura. she advised me of the price per seal however she did not advise me that there would be shipping charges. I called when i noticed a larger amount hit my account a few days later. spoke with Laura and she claims she explained shipping charges, during the conversation i also found out the amount that was charged was only for 2 seals and the other seal had not been charged yet (who knows how much that would have been). I explained to her that i would have never agreed to order for the amount charged plus whatever the other unknown amount was when i could have bought all 3 seals from other vendors locally for a couple of dollars more per seal an not have to wait for the seals to arrive.
First