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NAPA Auto Parts
5670 Simmons St #100, North Las Vegas, NV 89031, United States
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NAPA Auto Parts

Comments
Ke
Review №1

Excellent auto parts but a little pricey!!

Ru
Review №2

They sold me the wrong belt for my car then gave me a hard time when I returned it. Took over half an hour after all the ridiculous bickering.

Re
Review №3

Great place! I got everything I needed at a great price.

Ch
Review №4

Great service always has what you need👍

Jo
Review №5

Good service, and friendly employees.

Da
Review №6

Just a sad phone conversation with an employee who was just rude and disrespectful. I dont think Id ever give the company any business again regardless of price or availability.

Ho
Review №7

Great place for car parts and tools. Top notch crew.

Gw
Review №8

Very nice guy help me today with classic car filters, 5%

A9
Review №9

It was my first time there and I liked it im going there now on

CJ
Review №10

Got referred to Napa Auto Parts from Competition Transmission. Once I came in I was not greeted and it looked like no one was working. I went to the front to get helped. Associate looked at me with no greeting. After a couple minutes passed he finally advised me he would be right with me. I then got helped by “Store Manager” Richard or Rich. Richard then started helping me. I came in for coolant and brake fluid for two cars. Richard advised me in order for him to sell coolant I had to know the color of it. Which I didn’t know. Richard appeared to be upset that I didn’t know. While Richard was helping me, he felt it was appropriate to help the customer after me in line first while he was looking for coolant. Keep in mind their was at least three other employees that were behind the counter that could of helped the next customer. Once Richard was done with that customer behind me, and made it clear it he didn’t appreciate my business the phone started to ring. Richard then picked up the phone. He then also felt after me waiting, the person on the phone was more important then an actual customer in his store. Other employees didn’t appear to want to pick up the phone. He then spent some time on the phone. I then waited patiently and after he was done I advised him his customer service was terrible and that I would notify Competition Transmision on he how he treats their customers. I then left and Richard didn’t appear to care to loose business. Competition Transmision has been informed and are extremely upset with Richards “Store Manger” actions.Richard is the main reason why I will never do business with Napa Auto Parts again. He is unprofessional, unfriendly, and doesn’t appear to understand the word “Customer Service.” Times are tough due to this pandemic, but Richard made me feel my business didn’t matter nor was wanted.

Ap
Review №11

Thanks goodness, they had what I m looking for, I didnt have to do the usual running around, thank you!!!!!

Da
Review №12

Easy in and out. Clean and organized store. Very helpful employees. Had every part I needed. Easy to see from road. Handicap PARKING. Dog FRIENDLY!

An
Review №13

Started shopping at this location about a year ago & theyre pretty good. They know there stuff & dont act like if we need them & they dont need us. Theyve offered to have parts brought to their store so we both win. Havent had to return any parts to them so praise God.

To
Review №14

Great place for suspension items.....love this place

Gr
Review №15

Had to go to the Napa Parts store on Civic Drive because they had the part for a 1979 Datsun 280ZX in stock, Boc was very helpful and professional. I appreciated Napa for even having the part

Je
Review №16

Young Employee was not knowledgeable with getting me the right part for my vehicle

tr
Review №17

Great service ...very helpful

Br
Review №18

Just have to say Carmine and Juan are the best. They don’t just sell you parts, they help and advise. Totally hands on! Made a possible hard experience and awesome one with their help and knowledge.Thank you! 😀

Sh
Review №19

Super nice people, very helpful and patient while I pondered which parts I needed. Store is clean and well organized.

Ja
Review №20

Great service! Sad part is I just learned that this was in our neighborhood for almost 14 months and I didnt know it was there! I am very very happy it is here on Simmons and Ann now.

El
Review №21

Juan went above and beyond and I was extremely satisfied with the service he provided. Very professional and patient. Thank you!!

Da
Review №22

Service was very good but it is a little bit smaller of a store so not quite as much inventory then Im used to but other than that I would give it a five-star.

Ke
Review №23

Super nice people, very helpful and patient while I pondered which parts I needed. Store is clean and well organized.

Ro
Review №24

Excellent service...the personnel was very helpful and provided great customer service. Thanks!

Cr
Review №25

Went here to buy a battery they only had one choice in stock but the guy who rang me up for the battery was alright.

Al
Review №26

Awesome customer service. He volunteered to bring the part I purchased out to my car and was super friendly answering all my questions.

P
Review №27

This is a fairly new store but after checking the prices against AutoZone and Pep Boys this place could give could give either one of them a run for their money.

Do
Review №28

Great autoparts store, they just close to early.

Do
Review №29

I like this place. Nice clean neat organized store

Mi
Review №30

Big store, honored my warranty hassle free.

Je
Review №31

Excellent service and really helpful team members which were able to save us a lot of money.

Ti
Review №32

Little high prices but always clean and helping

Lo
Review №33

Shawn was wonderful helpful knowledgeable and they took very very good care of me I recommend this place to everyone

Er
Review №34

Cant complain very knowledgeable and very friendly people

Bi
Review №35

Very helpful helped me put brake light in

Bi
Review №36

Customer service was great !!!!

Ca
Review №37

Love the. Inventory

ab
Review №38

Closing time its 8 but for some reason they close early,,, fix you closing time on Google

Va
Review №39

Awesome service and selection very knowledgeable

Je
Review №40

Knowledgeable employee

Sh
Review №41

Great place

de
Review №42

Very knowledgeable and helpful.

El
Review №43

These counter/order guys are not only intelligent & will go the extra mike to get you fixed up 🔨⚙️🔧🔩💕

Al
Review №44

Fast as usual, thanks.

Un
Review №45

Good service friendly

Sh
Review №46

Good service

Ra
Review №47

Great customer service

Jo
Review №48

Good service!!!

Ch
Review №49

Outstanding service

St
Review №50

Helpful Staff

L
Review №51

Great

Lu
Review №52

Lousy

Information
5 Photos
52 Comments
4.4 Rating
  • Address:5670 Simmons St #100, North Las Vegas, NV 89031, United States
  • Site:http://napaonline.com/
  • Phone:+1 702-560-9007
Categories
  • Auto parts store
  • Trailer supply store
  • Truck accessories store
Working hours
  • Monday:9AM–3PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–4PM
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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