I gave the sales rep there, Sergio, the manufacturers number for the 2 OEM rims I needed ordered. Not only did the incorrect rim get ordered, the 2 rims didnt even match each other. This place has no QA/QC-ing goin on. On top of that, I was never told the rims arrived and when I decided to call to check in they said they had been there for a week. I went there 2 days after calling and the front desk person told me the order had been killed because I didnt get them in 10 days or less. Thankfully I made it just before they got shipped back. I was never notified they arrived and when I called Sergio to ask if they had arrived, he didnt even inform me of this kill order process they have. Needless to say, I returned both rims, they never asked what the issue was, nor no apology. This place also doesnt answer their phones, I have to call about 10-15 times to get through. From my 1-time experience, this place suuuucks. Will never recommend to friends or family. Why 2 stars then? Well it can always be worse and it is the holidays :)

They do not answer the Phone.

Parts out the wazoo

THE ONLY VERY BAD SERVICE IS THAT YOU CAN MAKE UP TO 20 CALLS TO CONSULT ABOUT ANY REPLACEMENT OR PART OF THE VEHICLE AND THEY DO NOT ANSWER THE PHONE THAT DOES NOT HELP US AS CUSTOMERS, BUT THE OTHER IS VERY GOOD

Because it is much cheaper than elsewhere it had known