I took my bike in for it’s first service (600 miles). Very excellent customer service and super helpful service department, I really appreciate Mike’s help getting the first service done on my 2018 Yamaha MT-10. If There’s something that needs to be worked on my bike, I’m definitely taking it again to this place.
These guys bailed me out! I dont hesitate to recommend them for your service needs!On a road trip with a friend, on a timeline to catch a flight, Mike, Steve and Ryan went above and beyond the call of duty to make sure my bike got back on the road in 3 hours after me rolling in unannounced. Even though the required part number was at least 24hrs away, Steve got on the phone and started calling through his Rolodex, put on his thinking cap, and the team came up with a solution in record time.I dont hesitate to recommend them. If I lived in the area Id be there for all my servicing needs. If youre traveling through Vegas and are in a bind, or if you need to keep your bike roadworthy on a trip, do yourself a favor a go to Ridenow. They will take care of you.
I would have given five stars but... their bank they choose to do business with is shady. I bought a DRZ with them. The buying experience was great; sales people were great. The price was a tad high.I am surprise their in house finance company is so bad though. Its a company called synchrony bank. Basically I have made every single payment to the bank, but for whatever reason synchrony is not recognizing my payments. I have statements to prove they are receiving my payments. Since the bank is not recognizing my payments they continue to apply late fees to my account.Come here and buy your toys, but do not use their in house finance company (synchrony bank). Bring your own finance company.
I cant say enough great things about Ethan and the rest of the team! They made the first time buying experience an excellent one buy answering any and all questions we had and being very knowledgeable. Everybody was great to talk to and work with, you wont have a better experience anywhere else!
So, I had virtually a brand new side by side which I purchased from another RideNow in town. At 23 miles the engine seized up. I called the store where I purchased it and it was not a pleasant experience. I was made to feel it was something I had done to cause this issue. However, everyone I spoke with said at 23 miles, mind you I only had it on 1 ride and it seized on the second and the first was a trail ride, this should never have happened.I was turned on to the crew at RideNow Craig and let me tell you what, my mind was completely put at ease. Dominic, the service manager, never even mentioned the fact of it being my fault and simply said he’d look into it and handle it. I took my car to him and he was tearing into it the next day. I had an explanation and proof it was a manufacturing quality control issue. In fact, he downloaded my computer and basically laughed at how little the car was pushed.Thankfully they had a new motor in their warehouse in LV and the car was like brand new within a week, with daily updates.Thankfully, thanks to Dominic and John, their investigation in to this revealed the manufacturing issue and it was 100% covered by the warranty. Not sure what would’ve been the outcome if I had taken it to the other store.So needless to say, this experience was OUTSTANDING and I will be using their shop whenever I need them.Matter of fact I went back 2 weeks later for a stereo install problem.Thanks a lot Dom and crew at RideNow Craig Rd!!!
When i tell you that these guys are absolutely awesome it would be an understatement! I literally just purchased a bike today! They make you feel like family and they truly have your best interest at heart! Thanks for the incredible service! I truly appreciate it! ~Mike~
I’ve been exchanging emails with Toby Thomas for the past week about an ‘18 R6. I’ve even given him my number twice because I was very interested in buying a motorcycle and I wanted more information. I tried contacting him and I was sent directly to voicemail after 2 rings. I was willing to go all the way from Park City, Utah to Vegas just to purchase a bike but not anymore. I’ll be looking around here in my home state. Thank you Toby.
RideNow Powersports on Craig, at first glance, may not look as appealing as some of their other locations, but believe me when I tell you that their level of service and knowledge are impeccable. These handful of guys and gals know their stuff and are willing to go that extra mile ensuring you get what you want and treat you like family. Not only were they able to facilitate a purchase over the phone, they actually take the time to inform you about the beast you purchased. Their attention to detail and safety is like a blessing! It shows that they care about their customers and want them to enjoy riding and the culture more than purely making a sale. Simply put: These guys are wonderful. If youre in need of something truly spectactular, give them a call or pop in their showroom and check it out; they wont dissapoint.
Some of the best service you can get. Everyone was very helpful and got everything done in a timely manor. I recommend everyone to shop here! Best prices around second to none. They have my service for life! Thank you Travis, Rob and Ryan, you guys are the best!
To start, this is my second time purchasing a motorcycle from a RideNow dealer. I had a great experience the first time and this most recent time was no different. They had the bike I wanted at the price I was looking for so there was no doubt that I was making the trip to finalize the purchase. And the fact that they had the bike ready when I got there, says a lot about them, not only as a dealer, but professionally as a team. If theres ever a third time purchase, a RideNow dealer will be my first stop.
Found the bike I wanted at a super price. After communicating with Matt, Tony and Toby a few times, made a deal and drove up from San Diego county and picked it up. Everyone was great to work with, including Mike in parts and a very nice youg lady whose name escapes me. Great experience.
Sales guy Tony is excellent, was a great help and good service. Would have gave 5 stars except the girl at counter with brown hair was far from excellent. Really rude and not willing to listen to customer.
Let just start by saying these guys are awesome, Ryan our sales guy, young guy but really showed us his knowledge on his products. Great guy make sure you ask for him.Parts dept, Steve is they man he really hooked us up with some great products for our Razor and has tons of knowledge on products.Mike in service, thank you for getting our razor done in a timely manner. The delivery Guy is a great guy and had our razor all cleaned up twice.Finance dept, thank you guys
Great group of people at RideNow on Craig. After getting the bait and switch at another local shop, I called RideNow on Craig and they took care of me. They met all my expectations. I would definitely recommend them.
Best place ever! Went in to get some dirt bike riding gear! Mike and Jim helped me to find the perfect boots at an amazing wonderful price! Amazing in person courteous help! Amazing customer service on phone and in person! Will definitely be my place forever to buy all my riding gear! May God bless this place so much!!! 💗💗💗
Great customer service! Casey had me out the door with my new bike in no time. I highly recommend!
They have the best service in Las Vegas helped me and my family find our first ride our sells men Toby and Ethan gave us all the information we needed to get in a can am x3 I am 100% come back to them to purchase all my toys
Phenomenal Experience from beginning to end! After seeing the R3 I wanted online, I requested more information and got a call as soon as they opened. The bike was priced as advertised, and each person handled everything professionally. Great attitude and Frankie makes the entire process smooth as silk. Shout out to the internet manager, parts and accessories, finance department, and the guys delivering the bike! I recommend anyone check here first for your needs.
I highly recommend RideNow Powersports on Craig for your next motorcycle purchase. I dealt with Tony in the sales department and he got me a great bike at a great price. I will go to RideNow on Craig for all of my future motorcycle purchases.
Awesome experience at ridenow. Rob Smith was very helpful he explained every details about every motorcycle types seeing which second motorcycle to buy, and their trade worth. I was greeted by Ryan & Rob they are always nice, & they take their time. Excellent customer service on phone and in person. This place will always be my number 1 spot to go. Never close this place
Started off by waiting for help for a good 10 to 15 minutes. Then was told I have to buy the bike in order to test ride it for 15 minutes or a few miles, whichever is first. If I bring it back within the limits they rip up the contract. Yeah... no, sketchy. Ive test ridden A LOT of bikes in my life and never had this happen to me. How can they expect to sell anything if a customer doesnt know if itll suit them.To top it off, they handed me the pricing, which was $1k+ in dealer fees. Seriously? Worse dealership Ive ever been to. They lost a sale and many future ones. When I find a dealer I like, I buy a brand new bike either every year or every other year. I was warned about their ridiculous dealer fees, but nothing about test riding.
Came down to RideNow on Craig for new tires and rims. Mikey in parts was so incredibly helpful, he helped us find exactly what we were looking for. He helped us also find new seats and harnesses we had been looking for. We had been looking to upgrade the clutch kit in our rzr, of the other places we called looking for parts, Mikey was the only one to find exactly what we needed. Thank you so much! Will absolutely be recommending RideNow on Craig.
Yet again another amazing experience at RideNow on Craig. Dennis, in the service department, is awesome and has been extremely helpful when Ive had to bring my bike in. Its never fun when you have to go without your ride for any amount of time, but Dennis has consistently made efforts to get me back on the rode as soon as possible and keeping me updated so I didnt go crazy. Excellent service all around.
Just bought a Motorcycle and two ATVs from these guys and the experience was amazing. Didnt feel pressure and they hooked me up with a great deal with home delivery same day. Highly recommend these guys to anyone looking to buy some toys or gear! A shout out to my sales team that helped me out Ryan D my sales guy and Jason my inspector...Thanks again.
Great store with a wide selection. I Came in to look at upgrading to a new Raptor 700R, Ryan D was very informative over the phone and a pleasure to deal with in person. I met with Dakotah and Travis as well, an all around great crew to work with. Very friendly staff, I would definitely recommend this shop to any of my friends and family. Thanks guys!
Went to the Craig store and was greeted by Ryan and he showed me a few bikes. As a new rider he was patient with me and took his time and never got frustrated with me at all. I ended up dealing with Rob when I went to purchase my new bike and he picked up right where Ryan had left off with me and I went home on a new bike perfectly suited for my needs. Those guys rocked and really cared about me through the whole process and treated me like family getting me the best deal possible. Dont take your business anywhere else. See these guys first!
I was shopping around for a new Suzuki and checked out all the local websites as well as California. I found that RideNow Craig had the best pricing of any of them and by best it was by a couple thousand. I walked in was greeted by Gino and he took care of me from start to finish. Travis in Finance was great as well. Dakotah the sales manger was flawless in getting me the payment I needed. Thanks
The people here are great! I drive from the other side of town to do my service and make purchases. EVERYONE is very down to earth, willing to help with any questions you have, willing to spend the extra time with you explaining things without the high pressure sales. Talked to Kris Ramsey about the new models, club rides, places to go and see. Extremely knowledgeable employee.
Ryan and Jim were very polite with helping me buy gear. I asked a lot of questions and they kept their cool! People should definitely come out to this RideNow location! If you have any questions, make sure you look for them! You will be helped tremendously!
Ride now power sports on Craig is a great place to buy a bike! It was my first time ever buying a motorcycle and they were a tremendous help in making the process fun and enjoyable. They delivered the bike to me the next day after I bought it and had great service! I would recommend RideNow to anyone looking to buy a used or new bike.
Great people to work with. Had no problem and they wernt pushy like alot of them are. They go the extra mile for there customers
The people here are very friendly and are quick to ask you if you need any help
After being in the bike biz myself for decades, I am amazed an outfit like this can stay in business! After four days they cant even tell me how much money to bring for my new bike. Ive never been lied to so often in such a short amount of time.
Bought a used pioneer 1000-5 from them and I live in Utah. Worked out the deal before going down and everything was as expected. After the sale there was some confusion and the sales guy who handled the deal no longer worked there. I worked with the sales manager to solve the issue and he was helpful and straightforward. I feel like he turned what could have been a bad experience into a good one. I would work with them again because they did what they had to in order to make it right and I feel like most places dont do that anymore.
Everyone one there was extremely helpful. I went in looking for new tires for my bike and talked with Josh. He told me exactly what I needed to know and have recommendations. He wasnt pushy in anyway to get me too but right then. Me and my friends then talked with Ramsey on the sales floor. My friend was looking at her first bike and he helped her out a lot. He explained the difference between every bike she was looking at, and again wasnt pushy about anything. I would recommend them to anyone.
Got a damn nail in my rear tire and went over to RideNow Power sports, mostly because it was really close, and they got me fixed right up! The guys in the service department were really knowledgeable and personable. Highly recommended!💪
We love RideNow Power sports on Craig. All of the staff are very friendly, knowledgeable and courteous. They are always willing to help and they go out of their way to ensure complete customer satisfaction. The selection of vehicles is amazing and no hard pressure sales. If the parts department doesnt have what you need they run and get from another location for you. Cant say enough great things about this store. We have both of our RZRs serviced there all the time because we know they are in good hands and no unnecessary work is done or additional fees at pickup.
Huge shout out to Kris Ramsey for helping me look at new bikes. Been interested in upgrading for a while. No pressure while looking at what I wanted and definitely provided me with any info I needed. Looking forward to my purchases in the future!
Stopped by to just have the air in my tires checked. They took the bike right away and topped off the air free of charge. I spent a few minutes shopping around and they have a large selection of bikes. Bought a small USB charger for the bike and Autumn was the lady who checked me out. From first pulling up in the back to get my bike checked to checking out at the register, the entire staff was polite and courteous.
Called around and they had the best prices on tires for my cruiser. Parts and service department were great. I appreciate the attention to detail from the mechanic that pulled my bike into the shop.
Just put a deposit on a bike. The price is absolutely phenomenal. Im a little disappointed that they tacked on a GPS that I dont want or need after quoting me an out the door price and wouldnt remove it. But the overall cost is still phenomenal so Ill live with it. Hopefully Ill be picking up my new bike Saturday.Update: Everything went smooth, very fast. I was in and out in 45 minutes if that. Still a little annoyed about the GPS. Itll take about 3 years before the system pays for itself with insurance discounts. Oh well.2nd Update: Im changing my review from 4 stars to 2 stars. The GPS they installed keeps draining my battery. Its bad enough that they misrepresent the out the door price by adding it, its also bad enough that they wouldnt take it off when I said I didnt want it, now it has caused the hassle of having to recharge the battery if I ever leave town for a couple weeks or am not able to ride for a bit. Carters may have higher prices, but this is the second time something like this has happened to me at a Ridenow. I shouldve listened to my instincts and just walked out when I saw that GPS on the bill.
Had alot of toys I would love to have just need a deeper wallet
Lowest price on a new V strom you will find. I drove 350 miles for this bike. Everything as advertised . Very helpful with out of state titling issues after the sale. Worth the drive.Thanks Ryan and team!
These guys are great! If anyone is looking to get on two wheels again or for the first time, go down to ride now on Craig and they will hook you up. Layne took great care of me so if hes there ask for him!
This is a great place to do business. They keep you informed of they deals. They are very great to have on the buying or selling side. Thanks for the GREAT service.
I recently bought an older bike from Ridenow on Craig rd. The salesman and staff treated me fantastic. I felt I was buying the best bike they had. The price was where I wanted to spend. And, the bike was, seviced before I took it. Nothing but good appreciation and fair dealings with this top notch staff. They know the stuff. Very impressed. I will come back.
Ride Now is a great store with many options to choose from. The staff was a great help and they delivered my bike no charge. My driver Joe was awesome. He arrived quickly and was hilarious.
The price on vehicles are nice customer service is good. For the most part. As far as parts and accessories for your bike there is better places to go.
The sales staff at RideNow are very friendly and helpful. They transferred the bikes we wanted from Arizona to Las Vegas and the purchase process was great. Im giving three stars due to the overpriced service department. My husband and I have the exact same motorcycles and the 600-mile service cost us $375 at RideNow for his bike. I took mine directly to Yamaha for the 600-mile service and it only cost me $92 there. It is a hike across town to go to Yamaha, but definitely worth saving almost $300. Yamaha completed the service while I waited, which was also a bonus.
My experience started in Phoenix but ended with a trip to Vegas to buy a quad from a great salesman named Chris Ramsey. Chris shook a firm hand and always made eye contact which really matters to me. He constantly updated me on the status of my purchase. I dont mind driving 600 miles for great customer service....it was so worth it. Everyone I encountered was personable and helpful the entire time. Chris did right by me having the quad I wanted and delivering like he said he would. It was a great experience! This is a real customer who now has a great reason to brag about RideNow on Craig!! Thanks to the entire staff especially Chris in sales and Jim in parts, these two are realy cool guys!!!
Well, lots of inventory. Not so good on customer service. Tried to buy a wheel and tire but couldnt get anyone to help, so left with no product. I never enjoy wasting time. This is why Amazon is putting small business out of business. Had my order the next day. Sad. Perhaps it was a bad day.
While I really like Ridenow Powersports, this location never seems to have what I need in stock. I usually get sent to the one on Boulder Hwy. That being said, the staff is awesome! They knew just about every answer to every question I had. Not very noticeable while driving. You really have to know its there. Parking is kind of tight.
This was my first encounter with Josh in the service dept but he took great care of me. Answered all my questions and got me out in a timely manner. Very patient dude. Definitely will be back.
The entire sales staff and manager team have set the bar really high for fantastic customer service. I was greeted by Lenny and taken of care by Ryan Michael and Ryan Ramirez on my new bike and the whole time I felt at home. These guys treat you like one of their own. I wouldnt go anywhere else in Las Vegas to shop for a bike.
Brandi and the Ridenow staff was awesome! Really happy with their products and availability.
I had my first contact with RideNow on the phone with Ryan D. We negotiated a good deal. I flew 425 miles to Las Vegas to purchase my scooter. Ryan picked me up at my hotel the next morning. The whole sales experience was very pleasant. After arriving home with my scooter I had a couple small issues which Ryan patiently helped me with over the phone. I wish we had a dealer of this caliber and quality in SLC, UT. Thanks RideNow.
Great customer service. Clean store and friendly staff. From the minute I walked in I was greated and helped by Kris Ramsey. He was extremely knowledgeable about all the products they have in store. Offered to have another bike brought to there store for me to look at. I was very pleased with my over all experience at this ride now. Thank you
Where to start? I was helping my buddy pick out his first bike so we hit up pretty much every dealer in Vegas over the course of two days. RideNow on Craig was one of the last ones on the list, after visiting other RideNow locations I didn’t have high hopes. Upon looking around I noticed a 2017 FZ-10 with a discounted price sticker on it and I knew I had to have it. Ryan Deponty was my salesman and it was one of the most enjoyable experiences I have had purchasing a vehicle let alone a motorcycle. Everyone in the shop was nice, working to get extra savings anywhere they could. I noticed a scratch on one of the mirrors and they ordered another one right away, the battery also died within days of bringing it home and they picked it up for free and returned it next morning free of charge. They go above and beyond to make their customers happy and I will use them for all of my needs in the future. I can’t say enough good things about everyone at this shop. Worth the drive to Craig IMHO
Each and every time Ive gone in with my husband, I have a fun time. Kris Ramsey greeted us and had a good sense of humor when I couldnt remember what I rode. I love the service and people there.
The staff was completely helpful. As a new rider who has taken the MSF course, they expressed safety concerns with riding and offered additional tips. Rob was amazing when he gave me seat time on the bike and highlighted the pros and cons of the bike. I went to another ridenow and I had to go out of my way to get help, but at Craig I was taken care of. Definitely recommend the shopping experience
Big shout out to Joe from the craig location. Needed to be towed twice now the first time I had him waiting on me for over 10 min at my work and hes was nothing but understanding. Second time he said hed be there in 10 min and sure enough. All around great guy give this man a raise. Now as for ride now as a whole, great team the ride there is fantastic then when I actually get there they got me.. whatever the need no question
Dakota and Ryan were honest and strait forward over the phone.When I got to the Craig rd office they were friendly, helpful and not pushy like most places and that was very cool.They made the same deal as when we spoke on the phone.No shady tactics and the deal I received on my 2018 RZR XP4 1000 was great!!Everyone there was super cool, I am very happy with them and they have defiantly earned my business from now on. Thank you all at Ride now Craig rd you guys are awesome!!!
I cant give this place a 0 so it is 1. False Advertising was a crime last I knew. Ads for 6,096, 5,096 with 1,000 trade allowance for a Ranger. Call and call, no return calls. After 3 days finally respond with Real price over 2 thousand $ higher than ad for this fee, that fee bla bla bla. I would never buy a thing from this liar. Thanks for wasting my time. Joke ( In reply to below)- Hog wash. ad= 5096 with 1,000 trade allowance= $6,096. One may expect 6500-7000$ LOL. Not $8200 ;). And Hardly the best deal out there LMAO. Seems to be a habit, bait and switch...
RideNow Powersports on Craig gentleman youre doing a great job every time I come in there Im treated better than the last time you guys always seem to go above and beyond treating people like family instead of a customer or a number from your sales team from Ryan from the parts manager Jim you guys make sure the job gets done one of the best things about you guys is if you cant do something you make sure to find out who can so you dont waste my time or money telling me you could do something when you cant this is one thing that my wife and I appreciate cuz money does not grow on trees and you guys make sure I dont waste my time or my money I appreciate the fact that you treat my wife with respect when we come into your store and make sure that she is well taken care of as well as I am this is what you call customer service and trust me I know Im in the business thank you very much for your patience understanding and your professionalism sincerely wolf Heywood
Seemed a bit weird that they wouldnt match the price of the other ride now Powersports Motorcycles. I only went here because they had a specific color bike in store i wanted that the others were going to have to assemble. I figured id buy now instead of wait but they wanted over 1k more.. ridiculous... Brand new bike and a leftover for 2016..... Anyway, Friendly staff and good bike selection....
Went in to get the new RS1, Dakota was helping me with my purchase. He told me they had one coming and got me all approved within 20 mins, fastest that Ive ever been approved. I would recommend using Dakota if your in the market for any new toys! Went in on 4/10/2018 to pick my machine up and Dakota had everything ready to go for me, just a great experience with them! Also would like to thank Mikey in parts for hooking me up with all the parts I needed for my rs1 also. Thanks Dakota and Mikey at ridenow Craig you guys rock!
Chris was great helping me out when I was looking at a Yamaha Raptor 700. Joe did a great job by delivering it first thing in the morning. Highly recommend this place.
I sold them a motorbike. I was treated fairly and the deal was fast and easy. The guys in here were very nice to deal with.
Just had most enjoyable experience with the men and women helping me purchase new DRZ400. People doing great work. Thanks
While I was just checking out the bikes, I started to talk to salesman Sir Ramsey. What I like most is he answered all my questions and was not trying to push me to buy a bike. When I told him I was not just yet in the market to buy, Ramsey stayed and talked bikes with me anyway. I would like to thank him for all the info. he provided me with. If you are in the market to buy I would just say, go see Sir Ramsey.
Huge shout out to Alex and Josh with parts and services. The new tires on the R6 are amazing. Thank you for the suggestions and fast service. Will be returning.
These guys have always been good to me. Jim in parts always takes care of our needs and gets me the best price possible! Thank you Jim for taking care of our part needs here at sunbuggy!
My experience at this store was phenomenal!!!When I arrived here, I didn’t know much about what I was looking for. Ryan D answered all my questions and made everything really easy!
Frankie was the best in the business. Wasn’t pushy on making a sale but helped with the selection and was very knowledgeable and helpful. Great experience.
I have been a customer now for about 10 years. It is gratifying to walk in and most everyone greets you by name from the Mgr. Chris, to service. I have had some issues with my Goldwing and by far Brian is the best in Tech. in Nevada. Ian and Dennis his boss have bent over backwards to assist me and keep me safe. I get treated fairly and do not get price gouged. See Ian or Dennis for all your repairs or buy a new one from The Rancho location.
Josh Lynch and his team helped me out with everything I needed. Also the customer service was very nice....they made me feel like family. Very good place for any kind of work needed for your bike. Will be returning soon
As a former employee and long time customer I know a fe things about RideNow. If you want to buy a Motorcycle, ATV, side by side or any other powersport equipment, These guys will line you up with your budget and help you achieve your goal to actually own something worth buying! Great financing, helpful staff, and Jim at the parts counter actually knows what hes talking about! Yes, world, a parts guy who knows what hes looking at and talking about!
Best RideNow store I have found. I do not like the RideNow chain. These guys took good care of me and work the numbers where I needed to be. My YXZ1000R is a blast. Perfect time to buy. Talk to Ramsey.
Thank you matt and tony for helping me get my new suzuki rmx450z. These guys over here rock quick easy and friendly service!!
Tried to purchase my first ATV here. Wasnt the best experience. The sales staff seem to be geared toward a quick cash sale. They didnt try to help me find any safety gear, ramps for my truck or accessories like I wanted before trying to push me into a confusing finance situation. Probly not a bad place if your already familiar with everything, but if your new to this it wasnt very helpful.To address your reply. Dont try to make it sound like it was about the approval process, thats not true. Your trying to blame this on me to cover yourself. Thats sad.
There is only one thing I can say... excellent service honestly have never seen that level of dedication, customer service and professionalism in a service shop. From Dennis in service all the way to the General Manager you guys WOWed me and went above and beyond. You have a customer for life.
Last weekend Ridenow Boulder was having an event. The CTX had its first service the day before. The Concours needed road time. The parking area was festive and crowded with people and vendors. The only parking available was next to the building, on the south end. After finding a safe place place to jump the curb and getting off the Concours Walking my way was my friend Dennis from Ridenow Craig. With greetings, as friends do, Dennis pointed at the Concous and said, Whats that? The Concours was loosing antifreeze at a rapid rate. Dennis had been on duty when the Concour was in his shop recently for warranty updates. Before I could say anything, he had turned on the motorcycle and we both saw the temperature was maxed. He called Ridenow Criaig and notified them I was on my way.Please give this man, my friend, Dennis a good old fashioned pat on back and hardy handshake for helping his customer with haste and professional experience. The Ridenow family is is richer for people like Dennis. Thank you and bless you all and your families.
Cash talks is what I was told. Went in and said we can put over 20% down what do we need to do to make the bike ours? Well they did the paperwork and application for us and waited for like an hour or so and then they said they wanted $3,800 down on a stickered price bike at $5,999, that more then 50%. We then asked how much is it for cash out the door, came back with $7,500. Oh the bike only had 220 miles and they had to change the tiers and they paid over $6,000 for it. So we have to pay your differences. Like really. Well the price went up for dealership fees and taxes, is what I was told by the business manager. Like I have cash in hand and you still don’t want to sale a bike, ok so I took myself else where. We did go some where else and found out that ridenow told the bank we make $6,000 a month. Which if you do the math on all the numbers above that doesn’t make since that we didn’t get approved. But it’s fine we have a bike from somewhere else and all the person who called could say well that how motorcycle dealerships work with the fees. Well we will come by with our new bike. That is just as much as they wanted us for a smaller bike.
Sales staff very friendly and motivated. Finance dept works hard for you and tries to find a loan that works in your budget. If they would return calls like promised I would have gave five stars.
I am in the process of my third vehicle purchase with Kris Ramsey at Craig Road RideNow. I have been so impressed with the knowledge and attention he gives me that I ask for him everytime I need anything. The parts rep, service reps and finance team are far more attentive and friendlier than anywhere I have been for my off road toys and accessories. I will not go anywhere else. Thanks Craig Road RideNow!!!
I want to give a huge thank you to the staff at Ridenow on Craig. My sole purpose was to go in and look at bikes as I felt my credit wasnt good enough. I was immediately approached by Lenny who showed me everything Ridenow has to offer. There was nothing Lenny didnt know. Well, Lenny catered to my every need as I fell in love with one bike. Lenny convinced me to try and apply for the bike. After countless efforts provided by Lenny, Ryan and Jimmy I was able to ride home on my new bike. These 3 guys were amazing in making sure I was satisfied. Lenny and Jimmy made sure I was well informed of my options prior to me departing. Thank you to the 3 guys that made this happen. My experience was amazing.Sincerely,William Cooper
Great staff and help. From the moment I walked in the service made sure I had all the information I needed. Ill definitely be coming back!
What an experience! We have been wanting the 900 Crew 6 EPS for a while and these guys made it happen for us today. Right from the moment we walked in the door we knew we would be buying from Ride Now On Craig. The entire staff made us feel welcome and made sure we were taken care of throughout the process. Ryan our salesman and the entire staff walked us through each step of the purchase to make sure this was the right machine for our family and we will say we couldnt be happier!Our new toy was later delivered right to our door by Joe. He had such a great sense of humor and he made sure were ready to ride in minutes! Thank you!We highly recommend this store and their service department!
Professional, no nonsense experience. Trevor along with the other salesman (forgot name :( ) were great. My Yamaha was also delivered on time by Joe. 👍
I always have a great experience, staff is top-notch and the service department is excellent
Sales manager, Ryan graciously agreed to help us with parking our four motorcycles there while we staged up to begin riding the Utah backcountry discovery route. Everybody there was friendly. Good people.
Helpful staffWalked in looking for a used Honda Shadow and walked out with a brand new Yamaha Bolt R Spec with all the modifications I would ever put on it.Great financial departmentGot me a solid deal. Their service department was very organized and I can say when I need some repairs I will be hitting them up for sure.
Came for the bikes, left because the desk was too comfortable for anyone to take notice that I was even walking around. Walked around a good 10 minutes without so much as a how yah doing