I purchased a used 2016 F800 GS Adventure from Cody at this dealer sight unseen off the Internet. Cody worked real hard to provide me the most pictures and video of the bike. It was my first long distance internet purchase and Max BMW provided me a great experience. Cody had the bike shipped to their New York store to lessen the trip for me. I drove all night from Illinois to Max BMW, NY to get the motorcycle. The bike is all that I wanted and I’m very pleased to add it to my GSA family. Thank You Max BMW and Thank You, Cody For being a class act salesman! I would definitely buy another from you at Max BMW.

Ive been going for service at MAX BMW for several years now. There service department has no equal in New England. The staff is totally customer oriented and their mechanics are outstanding. The MAX BMW chain of stores cross several states in the Northeast. They have the largest selection of BMW motorcycles on the entire East Coast of the United States. Ive been to every store and the outstanding service is common throughout the chain. Service prices are fairly standard and are reasonable for BMW. All stores have a pickup and delivery service within a certain radius. Highly recommended.

Every visit to Max BMW is a pleasure. They have a great used and new stock. They can pull from other stores easily, and the staff is low key and professional.

Took care of my annual maintenance and a recall, was very professional and the cost was reasonable. Will definitely return.

Bought our second bike here. Loved em both! Truely the most helpful sales people I have ever met. They are a rare breed!! Would recommend them to anyone. We drive up from NY for them. Beautiful area for riding. Make a weekend out of it, you wontt be sorry!

Bought a used 2014 G650GS. John was very pleasant to work with. They even delivered it to my home for free. Would buy here again.

Great sales staff, I’ve bought 2 bikes from them in the last 3 years and I’ve been very satisfied with my purchasing experience. Their service department is top notch. I’d recommend Max BMW NH without hesitation.

I rode 50 miles to get to these guys just to find a good selection of touring boots and the expertise to be sure that I chose the right ones. I was not disappointed. I got wonderful help with absolutely no pressure to buy. In fact Drew wouldnt let me buy the boots until I actually sat on my bike and experience what it would be like to sit in my riding position, shift etc. This was invaluable and I ended up with an extraordinary pair of Motorrad Gravel boots at well below the price I see advertised on Amazon....... WELL BELOWI doubt that I will ever buy motorcycle apparel online again.

Dishonest Service, Avoid Jordan in service dept.Visit 1/2: Bring bike in for diagnostic and am received by Jordan. Diagnosis given to me via phone call and I request quote before proceeding with repair. Next call I receive and my bike is done. They claimed to save me a bunch of money salvaging a harness for a starter relay, when they can easily be found online for under $50. They took their sweet time and charged me for the repair without authorization. Clutch switch also becomes misaligned by their service.Visit 2/2: Bring in for routine maintenance. And request to diagnose clutch switch, as I had just repaired it prior to visit 1/2. I am told they will warranty their work if that is the case. Extra work is done in routine maintenance without authorization and they charge me for a full hour to realign the clutch (that they broke in the first place). So not only do they bait and switch me with the warranty promise, but they charge me $100 dollars for a 15 minute job. When I confront them about it I get eye rolling and sass from Jordan.These guys are moneygrubbers that are too accustomed to ignorant, wealthy clientele of the seacoast area.

This is by far the best motorcycle dealer I’ve ever dealt with. Cody the sales rep was very professional, understanding and super easy to deal with. Not only did he get me the best available price on the motorcycle I purchased, his customer services skill went above and beyond. I highly recommends this dealer and Cody as a sales rep.

Nice people

Went to get warranty work done on a new bike (S1000RR) and was told to bring it back to the dealer I bought it from. Apparently they do not feel like they need to honor BMWs warranty unless it was bought directly from them. Would stay away from this dealer as it seems theyre a bit too big for their own good. Incredibly poor service, even went so far as to accuse me of the damage. Expect to wait months for a resolution to even the smallest issue.

Ive owned several BMW bikes; still do. In New England, this is truly the only dealer to visit. Competent, friendly, fair, professional, and honest. Seriously.

Max BMW is our number one source for BMW Motorcycle parts. Either shopping online or visiting their dealer in Florida, we always receive a great service. My recent purchase included a nice treat (a bag of M&Ms) plus the usual fast shipping that allows us at Motorcycle Sunshine to provide the best response to our clients. We recommend them wholeheartedly!

Hands down the most fun I ever had at a motorcycle dealership on vacation! Yes, we check out local dealerships when we are on vacation. Knowledgeable, down to earth, and all around amazing! Wish we lived closer!

We were just driving by on vacation. I had previously ordered quite a few accessories from them an had good experiences. This time just browsing their extensive stock. Ended up with them gifting me a cool t-shirt!

I think theyre closed Ive tried texting, emailing and calling to schedule a service appointment and nobody has responded.

Ordered turn signal lens for a late 90s F650 via their website. They were quick to make contact and alert that the parts were in stock. Sent email updates to show progress of the order and provide tracking information. Order arrived quickly and well packaged; even included a bag of M&Ms. Will be using again for future orders.

I just purchased my first BMW motorcycle from the North Hampton store. Overall the entire process was EXCELLENT! Could not have been any easier. Frank, Brain and Rose were all professionals that made both my wife and I very comfortable. I recommend the North Hampton Max BMW team for any of your motorcycle needs.

These guys are the best ! Jeremy in service went above and beyond to helpme tie down my K1600 in my pickup after they serviced my bike . I will beback.

Service department rocks! Easy to schedule and confidence in knowing it’s done right makes it worth it. And Jim in sales sold me the best bike I’ve ever had!

I purchase a used 2007 r1200rt in December sight unseen and had it shipped to Canada. They are familiar with the exporting process, were timely, professional and accommodating throughout the transaction. It is now April andI took it out for the first time. Bike is in excellent shape and exactly as described. I have contacted them a few times for information and they have been extremely helpful on explaining all of my questions about the functions of the bike. Great experience all around. I highly recommend Max BMW for anyone considering an online used BMW purchase.

I wouldnt bring my bike here again if I could help it. My bike wasnt running so I had no choice but to call MAXBmw since they have a transport van which is convenient. Thats about the best thing about them.They installed for me dyna 3 ignition and did a carb sync. The carb sync was done badly because when I turned the handlebar all the way to the left the RPMs would rise. I called them and told them about and they said it was probably improper cable routing. In fact, there was no play at all in the throttle cable. If they cant do a simple carb sync, how can you trust them to do a proper job at installing electronic ignition?Dont bring your airhead here. For the money you can get way better mechanics. At least my bike is running now, so they get 2 stars.

My should be really quick appointment took over 2 hours while I waited. I wrote down the technicians estimate before signing the work form. They charged nearly $100 more just to test the battery.It was my first visit there, and I will not be taking my bike back there.

Salespeople become great friends eventually. Super friendly environment.

Great purchase experience. Jim, and John were both outstanding during the process. Great selection in clothing and gear too!

Great dealer of BMW motorcycles. Ive bought my two last bikes here. Just got annual service and a new set of tires for my S1000 RR. Thy ygave me a Saturday appointment at 1 PM. I couldnt get there until almost 2 due to traffic. They close at 4.The service manager just said to his staff - this has to get done before we close and it was.

I spent some time walking around the floor and the staff was fantastic. Super friendly and spent time listening, not just finding angles to make a sale. When Im ready to buy, Ill go here.

I give them 5 stars! Those guys are the best!

Great experience overall . Just ordering part in parts dep. not that i have a guy who knows his stuff but he transfer my call to service guy name Mike . He confirm with me whats happening and talk to his mechanic to figure if im going with my order in to right direction . Bottom line is, guys in MAX BMW take customer service to another level. I wish if all BMW dealers were all like them . Thanks again !

Great service, knowledgeable staff. Sure the prices are high but its BMW, what do you expect? They helped me sort out my old Airhead with quickly and efficiently. Thats why Im going back.

Always service with a smile. Very helpful people. A lot of bikes available for sale and demo rides. I often go over on a Saturday morning just to see whats going on.

These guys are awesome! I am restoring an older airhead and their customer service is bar to none when when it comes to sourcing parts for older models. I had a issue waiting on some parts coming from Europe. I called these guys (shoutout to Drew) to check in on my order and they informed me the parts had arrived and even overnighted my order to make sure I got the parts ASAP. Excellent!

I heard about so many exiting things coming out of Maxs. The showroom is great with some nicely restored old bikes and I hear that there customers are very active motorcyclists. so I stopped in for some adjustments while on a road trip. I was more than a little let down by the lack of professionalism and hot shot attitude. I think they could learn allot from a few California shops. New England is a great place to visit, especially on a motorcycle. I feel sorry that riders in the Boston area have so few decent BMW shops to choose from.

Cody was extremely patient and helpful. Plus they have an awesome inventory, and they are dog friendly.

Max BMW is the ultimate BMW shop for professionalism. The stores engender as much loyalty from BMW enthusiasts as BMW themselves. They are customer oriented and know their BMWs inside and out. They engage the public via the internet and offer great online resources for ordering parts.

I found this shop online and had some questions about the VIN on my vintage BMW motorcycle.Wood Roettinger was very helpful and prompt with his email replies.If I lived closer, this would be my shop.

Awesome shop with very friendly staff. Worth checking out.

MAX BMW - The best motorcycle dealerships Ive been to. People are great and best of all prices are great.

Amazing online ordering experience for parts. Simply the best!!

BMW motorcycle and apparel shop. Sales, service and repairs. Lots of new and used BMW cycles. Selection of Klim and BMW apparel. Most sizes available.

2nd update: They called to let me know parts from a dismantled bike were available for sale. In the pile was an undamaged muffler, which they admitted they owed me.. they tried to sell me the entire pile of parts of unknown functionality, then sold it for more $ to someone else, including the muffler.Update: Never has my opinion of a company deteriorated so quickly.As I was reassembling my bike, I noticed a few odd parts missing: fuel injector o-rings, fuse box cover, etc. But what really burned my chicken was, after I spent 18 hard hours rebuilding the engine from the conrods out, the bike made an entirely new noise that wasnt there before MAXs disassembly. A bad noise. Enormous exhaust leak. Turns out that they somehow managed to put a HUGE crack in my muffler where the pipe comes into the box from the headers. It was almost all the way around that pipe; another 4-5 and it wouldve broken off completely. Note that I both put my bike on and removed it from the tow truck in transport to MAX myself and followed it there, and they returned it to me in their own van, so whatever happened definitely and undeniably occurred while in their care.At this point I returned to MAX where the service head wouldnt admit fault (of course, even though they all knew it happened there and listened to the bike run before disassembly sans leak), but said hed be glad to weld the pipe back together. I brought it in, and after a week he told me they couldnt weld it because the steel is double-layered and there was soot around it as if Id run it. Of course I ran it; I just put the engine back together, kind of had to test it, didnt I? So, I cleaned it up myself and did the worst welding job in history (I am not a welder), but it makes almost no sound now, and the service head promised hed source a used exhaust for me. This was almost 3 months ago.Moreover, the more I think about the service I had done there, the more annoyed I am about it. The first thing they did was a leakdown and compression test - both of which turned out perfect. This was AFTER I had told them I did a simple push test on my pistons and strongly suspected a conrod bearing was blown. What was the point of the compression tests? Why didnt they pursue what we *knew* was indicated? Oh, right, it made them another $250. Then, the disassembly bill itself still came out to a couple hundred more than we agreed on, and again on the resurfacing and rehoning of my cylinders and pistons.The resurfacing and rehoning is the only work I was happy with, and Im fine with paying more for it. Their machinist is awesome, and a couple people that work here are great too. This is why they retain a star in this review revision. But Ill never bring my bike back in for servicing. It only created more work and immense expenses for me, and Ive found a couple small independent shops wholl gladly work on it now. I suggest you do the same.Ill leave my original review below (edited for GMaps text limit):Ive been coming here for the odd part since I bought my R1150RT a couple years back. Theyve always been good about matching up the right parts, giving some advice, even printing out sheets for fluids, torque specs, maintenance/replacement guides etc.But then my engine started to act up and made a lot of noise. I brought it over to Chuck in service, he listened to it, said it was most likely the timing chain tensioners - I agreed that it definitely sounded like it too, and theyre known to go on these. To make a long story short, that didnt work, it suffered a bad failure, and I got so busy with my job that I towed it in for service, authorized 4 hours of work max, and got the bad news that a connecting rod bearing was spun out, tearing up a piston & cylinder with its remains.Well, when I went in to pay the bill.. it was for 10+ hours of labor. At a shop rate of $99/hr, this was a surprise. I brought this up, and without a complaint or hesitation, Chuck fixed the bill and management stood by the promise. He even waived the delivery fee back to my place.

This place is the best! Ask for Chris

Productive. Max has a friendly, knowledgeable staff wholl take time to discuss things and answer questions.

Poor, poor, service. I was given 4 different excuses why the incorrect battery installed. Upon further inspection a new battery was NEVER installed however I was still billed for a S1000RR battery. This error would have gone unchecked had I not inspected the work myself. Please read your work order, and verify they have done the work. I feel there was some dishonesty going on here.

Awesome experience they fit me in the same day for my first Service. Staff are professional and knowledgeable sociable people. Mike Service manager works tirelessly to accommodate customers ( give that man a raise ). 👍🏼👍🏼K1600gtl owner. Bob Carlone Rehoboth Ma.

Great customer service and inventory.

Great place. Excellent service. Huge assortment of BMW bikes ! Dont miss it.

Sales people are great! No pressure, sat on some awesome machines!

Friendly staff, good selection of bikes. Service is great!

A real motorcycle dealership. Lots of selection and merchandise plus a top notch garage.

Simply the best. They do what they say theyll do in the time they say it will be done for the price they quote

Friendly and knowledgeable staff, welcoming atmosphere and an atmosphere of professionalism characterizes the dealership.

Ive been with BMW for over 25 years with 6 bikes to date to include a BMW 740I. When I purchased my 2002 from another dealer because at the time I lived in VT. there were major issues after the did the 600 mile service and destroyed the bike to a point it wasnt rideable anymore because it was dangerous from surging. Max called BMW and had a special tech come up to review the issues. They didnt fix it to my satisfaction of anyone elses and in hind site I should have gone to BMW for a new bike but didnt. Max said he could fix it so I went that route. Max did fix the bike with a Techlusion fuel programmer and it ran well from that point. Ive since then taken my bikes to Max for Service and as of last year I purchased a 2015 R1200RT with all the bells and whistles and I love it. The Sales, Parts and Service staff have always treated me with First Class treatment and have always been square with me. If nothing changes with the personality at Max then ill continue to go there.Ashley HolgatePortsmouth, NH

A great motorcycle dealership. They do everything well.

Awesome place. I will buy again and again 👍

Awesome! Great sales staff awesome people

I learned the value of dealing with a top notch shop when I owned a Ducati and discovered (through rider referrals) BCM Motorsports. When I was in the market for my first brand new bike three years ago, BMW made my list largely based on the reputation of MAX BMW. I had also dropped by several years ago when the K1200S was first released to take a demo ride. They copied my license, gave me the key, a suggestion for demo roads and sent me on my way.So I went in to MAX with my eye on a K1300S and some idea of my comfort level on price. I spent a few hours with John and walked out with a handshake and a deal on the shop demo. Three years and 18,000 miles later I can say that every interaction has been friendly, informative and satisfying. And I have the peace of mind that Im dealing with a shop that KNOWS these bikes.I strongly recommend dealing with a single-brand dealer. There are likely other good ones, but I know from experience that MAXs premier reputation is deserved.

Huge bike inventory, friendly staff. They encourage test rides.

THE place I contact or goto for my BMW gear. Rose is the best!

Thanks Rose for the 2 day delivery and the M&Ms! See you Sat June 9th at the Minuteman 1000 checkpoint.

Great sales experience!

Last year I went in there on two separate occasions looking to buy a 1200 GS. They wouldnt let me take one for a test drive....not even a used one while other BMW dealers had. I was generally treated rudely and as some sort of nuisance or interruption.... and its not like they were busy.I went down the street and bought a Ducati Multistrada 1200 instead.

Their machine shop is awesome.

Very good going back

Friendly and no pressure when you walk in to look at the bikes.

Easygoing professional people!!! 👍👍👍

Great service, went for parts and the service was great

Excellent service from a knowledgeable staff

At Maxs they strive to get it right.

Great service for the best motorcycles

Always great to do business with

Top notch service

Cool place

Awesome!

Outstanding services