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Spectrum Air Conditioning and Refrigeration
7995 Mercantile St #2, North Fort Myers, FL 33917, United States
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Spectrum Air Conditioning and Refrigeration
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st
Review №1

Spectrum Air Conditioning is a great company. I have been a customer for almost 6 years now. They are very responsive and have taken care of my maintence and any other issues I have had. they are always on time and keep you informed of their arrival time. I highly recommend them!!!

Ar
Review №2

Spectrum provides maintenance under our service contract. Jorge was the technician and he was knowledgeable, thorough and took the time to explain all aspects of the service call. Jorge was outstanding!

Di
Review №3

Spectrum air been using them for over 15 yrs .. EXCELLENT SERVICE .. no fooling around show up do the work .. explain what their doing .. JEORGE .. was here for a total of almost 1/2 day total in 2 days repairing a leak & replacing a valve .. professional.. courtesy... knowledgeable.. THEY WILL TAKE CARE OF YOU .. NO GIMMICKs .. fix .. repair .. gone 👍🏼

Jo
Review №4

The technician Jorge, was very polite, knowledgeable and efficient. I was impressed with the service so I signed up for an annual maintenance contract.

Mi
Review №5

Sent out Isaac who correctly diagnosed what was wrong and thoroughly checked out the entire system. Ordered part for repair.Next day Mike L installed new motor fan, installed in short time and checked out completely, runs perfectly.( Company that installed completely missed diagnosed problems and were racking up bill, told them we wanted to wait on repair.)Spectrum was referred by neighbor and are weGrateful.Competent, honest, thank you.Thomas Aiello

Sa
Review №6

We were invited to use our friends home in Florida. When we arrived the house thermostats did not work. The house was HOT… We called our friends, they called the company to repair. Within an hour the nicest technician Jorge shows up. He Targeted the problem with thermostats and repaired and cleaned out the drains. Cooled off the house! Informed/ explanation of how One zone the condenser is no good…Next day, Josh shows up to measure/ quote new condenser to our friends. Now the repairs will be performed Tomorrow.Wonderful professional experience! Thank you our stay has been very comfortable in temperature !!!

Je
Review №7

Josh was amazing. I had no air and couldnt figure out how. He walked me threw every step and helped me get the ac working. Thank you so much me and my babies will be sleeping comfortably. Your a rock star!!

Bi
Review №8

Austen the Technician arrived early and took the extra time to explain the services he was providing. Very Professional, polite and informative. I felt he was honest and cared about doing a good job.

Ju
Review №9

Same day service technician Jorge was on time and very informative. Great price, would highly recommend

ev
Review №10

Spectrum came recommended by a friend who was 100% correct about their professional and personal service. Everyone I dealt with on the phone and in person was patient, explained parts and problems in words a layperson could absorb, and I ended up with a great unit with a great warranty. What more could I want? :)

Ke
Review №11

Spectrum recently installed our new air conditioner and the communication, installation and workmanship was outstanding. We would highly recommend their services to anyone in need.Thanks to Brandon,Rick, Chris and installers Chris and Eli for doing a great job.Keith Thrush

Di
Review №12

The company exceeded my expectations! Jorge made sure I didnt have any additional questions after he was through. Very professional and courteous!

sc
Review №13

This company ALWAYS goes above and beyond. They have technicians like Mike Lemay who shows up on a Friday night at 930 pm (hes serviced my system many times) and cares about fixing the system and saving my weekend. Its guys like him I trust to continue a service contract anything they recommend for my system.

Kr
Review №14

I highly recommend Spectrum A/C, they have provided excellent service. They serviced my original system, and installed my new system as well. I have been a client for over 5 years and find them very professional and trustworthy. And the tech Mike was very thorough and courteous.

Pe
Review №15

Tech was knowledgeable, polite, removed his shoes when asked, and cleaned up any mess that was left.

Ha
Review №16

I was very impressed with the attentiveness and responsiveness of the management and senior technicians at Spectrum. My first service with Spectrum included several items, including air duct cleaning. The day after Spectrum finished the work, I noticed 2 of the ducts still appeared to be dusty/dirty. Spectrum returned the next day and under the supervision of a senior technician they re-cleaned all ducts.In the end, Spectrum exceeded my expectations of a service/maintenance company. I am now a loyal customer and intend to use then for all my future HVAC needs.

Pe
Review №17

I’ve used Spectrum since it’s founding for both maintenance and repairs. I have always found them to be straightforward, knowledgeable and reliable. Today’s technician, Jorge, was very personable, capable and patient with my questions and stories. Jorge got things running quickly, filling me in along the way as to what he was doing and checking. I always feel good using Spectrum Air Conditioning.But o do miss Bert, and of course Stacey.

Li
Review №18

I have used Spectrum for years. They have treated me very well. All there folks are knowledgeable willing to explain the issue. I feel they are the absolutely BEST out there! If your a women don’t be afraid of being “taken” with them. Honesty is a high priority! Highly recommend them.

Fe
Review №19

Have had Spectrum for one year thus far. Extremely professional & knowledgeable. In first month we saw a decrease of $100 on our bill. Very responsive & they take the time to explain all aspects of their product. I highly recommend them! Gentleman that came out today to service our AC, 6 month check-up, was on time, very professional & took the time to explain everything & changed our our filters. Thank you!!

Mi
Review №20

Customer since 2014. Very helpful office staff to assist with scheduling service appointments, maintenance requests etc. Techs are extremely knowledgeable and professional. Bert, Rick, Sean, Josh, Brandon, Ben, Jorge, to name a few..... Would highly recommended.Update: Brandon and Chris P. recently installed a new drain line. They were very professional and kept me informed during the process. Work looked great and they left the area spotless.

Li
Review №21

We had the most pleasant experience today! The tech was so friendly and helpful. I’m house watching for my parents and beside doing the service on their air conditioner, he heard a smoke detector battery that failed. I found him a replacement and he put it in for me. Since I’m disabled his going up on the ladder was so helpful. He was so friendly. I highly recommend Spectrum for their efficient, friendly service!

Je
Review №22

I am very happy with the service provided by Chris at spectrum air-conditioning. Chris was on time, professional, honest and was able to diagnose the issue of why my air conditioning unit was freezing up he was able to fix the issue. I highly recommend spectrum air-conditioning and Chris provided outstanding Service!

Ni
Review №23

Jorge showed up on-time, with a mask and with shoe coverings. He was very professional from the start to the finish. He provided me updates and I felt confident in his abilities and skill set. I would strongly recommend Spectrum AC & Refrigeration. Great job!!

Ti
Review №24

I have used Spectrum A/C for years at my properties. On time, efficient, responsive, and excellent workers. I sold my last home a few years ago and have been renting in the mean time. I contacted Spectrum after purchasing my new home. Jorge came out this past week and got my older A/C unit working at peak. Good to know Spectrum is still great.

Re
Review №25

Johnny was clean and neat never leaving any debris in my home from the service he provided. Johnny reviewed his findings in a polite and professional manner and offered recommendations to improve the efficiency of my air conditioning system. Thank you Spectrum and Johnny for the excellent service!

Ro
Review №26

Jorge did a great job. Unclogged ac drain. Fully and clearlyExplained the method used and needed work. ThanksJorge!

Da
Review №27

I have been using Spectrum for service and repair on both my residential and commercial properties. They have always been extremely fair and honest! This is a true family ran business that cares about their clients! I have a rental property that I have a service contract with Spectrum on. My tenant called without AC in the middle of the summer. They had a tech there in a timely manner and had the AC back to cooling.OUTSTANDING CUSTOMER SERVICE!

St
Review №28

2 hrs late for appmnt. Tech roughly quoted $200 then next day your company quoted me $900 terriable

Ly
Review №29

This visit was a regular service call that was set by appointment. I received a call from Spectrum letting me know that the technician was on the way. The technician (Jorge) was punctual, very professional and very nice. We have used Spectrum A/C for many years and are extremely happy happy doing business with them.

Pe
Review №30

Spectrum was recommended by someone in my community. I was not happy with the previous A/C companies I had used. I called Spectrum, I was impressed immediately. They are courteous, professional, and prompt. Chris Hussong was the technician I had. He was wonderful. He explained what was going on with the unit and got it back to working order. He could not have been nicer. Im looking forward to a long relationship with this company.

Ja
Review №31

I went with Spectrum for my AC swap-out a few years ago and could not be happier with Stacey and his team at Spectrum. Initially, there were a few tweaks that had to be made and they made ensured everything was perfect. Since then, I have had a few maintenance issues that were quickly and professionally resolved. They are a big enough company to get the job done right but also small enough to always remember your name and take great care of you. I always recommend them to everyone that will listen.

Fr
Review №32

Noticed my residence inside temperature rising at about 6:30 pm. Called Spectrum. Received call back within 5 minutes. Dispatched on call technician. Was at my door within 45 minutes of my first call. He fixed problem, noticed my bi-annual service was due within a week. Went ahead and serviced my unit. I have used Spectrum for installation of a high efficiency unit and my bi-annual servicing of this unit. Have had nothing but good experiences.

Ri
Review №33

I have used Spectrum A/C for over 10 yearsThey have completed several installations, and serviced my equipment.I have found their employees to be knowledgeable courteous and on time every time that I have used them. It’s hard to find a good reputable Company that does what they say they’re going to do at a fair price. Spectrum A/Chas met all those expectations.Rich

Pa
Review №34

We are new to Florida and scheduled our first service with Spectrum. Our technician Chris educated us on how our thermostat works, what our humidity setting should be and what we should do while we are back north for various times of the year. He showed me a couple potential problem areas as our system had not been serviced in one year, and how important it is to have the system serviced every six months.Chris explained they service both inside and out. I highly recommend Spectrum and Chris!

Gr
Review №35

Jorge my technician was excellent as has been every tech they have sent for the last 13 years. For SWFL any business you can depend on for that long is a pleasant surprise. Bought my AC unit 10 years ago and its still happily performing like new! I strongly endorse this company!

Ci
Review №36

Jorge was very professional and respectful. He found a problem, diagnosed it and informed me of his findings. Did a great job putting in the replacement part and did clean up. All is good now. Thank you

Ti
Review №37

Jorge was my technician. I have to say this young man was exceptional. He was very neat and tidy with regard to his work. He explained each step of what he was going to do and what he was looking for. He provided education with why what he was doing was important. Jorge gave me options as to how to prevent problems, and how to watch for concerns. He took pictures on his phone to show me build up of dirt on the Air wheel, and what problems that could cause. He provided me with estimates on all recommendations. He was not pushy, just explained how certain items could be helpful.I had questions about duct wok and vents in other areas of my home. Jorge was willing to take his time to answer my questions and made sure I was able to understand what he was suggesting.Jorge is an asset to Spectrum. If possible, I would like to request that he be the technician who comes to my home in the future. I will recommend Spectrum because of Jorge.

St
Review №38

Another a/c company did not install my system. The tech checked the whole system and made the necessary repairs. Great job.

Jo
Review №39

Jorge was awesome. He is very knowledgeable and professional. Thanks Jorge, keep up the good work!

Ja
Review №40

Jorge was extremely friendly and continued to check with me to see if I had any questions. He was outstanding!

Jo
Review №41

Spectrum has been doing our AC for a few years now. Excellent service and skills. Recently we changed our dryer vent cleaning service over to them. Our tech came out yesterday to service both units. He was on time, polite, professional and took the time to really get our vents safe again. He didnt just do his job he resolved some issues important to me and my family during the process. Always impressed with this crew.

Na
Review №42

My family has used spectrum for many years. They are very honest and always do a great job. I highly recommend them. I recently purchased a new home and have them twice a year on a maintenance contract. I trust them.

Ro
Review №43

Spectrum is a company that still believes in customer service. They have responded quickly when called and treated us very fairly. Any problems were found and rectified. The servicemen have been friendly.They may sell the same products as other companies but service has been outstanding.

Ke
Review №44

Honest and work well done. Have some issues that josh took care of. Have used them since i bought my townhouse which has been 3 years. Keep up the good work.

Lo
Review №45

Chris was fast and very helpful. He made sure everything worked good before he left. We appreciated his service. Thank you

Li
Review №46

I have had a terrific experience with Spectrum tech Chris Hussong . Very professional and well mannered, definitely will be recommending Spectrum to friends and family.

Su
Review №47

Spectrum air conditioning has done outstanding work in our home.Always efficient and knowledgeable they provide prompt solutions and do not try to offer more than what your service requires.Eli was prompt, professional and knowledgeable during our maintenance appointment.He let us know what would be needed on the next Visit and how our air is performing.Replaced filters and was out in a jiffy.Thank you Eli.There needs to be more workers like youSusan Lorenz. ft Myers Florida

Jo
Review №48

Jorge was very professional, personable, polite and articulate. He did a thorough maintenance inspection on our HVAC system in addition to cleaning the air handler and changing the filter. Definitely an asset for Spectrum Air.

Be
Review №49

I had the service man, Eli, he was very nice and professional! He took his time and explained things and he was very polite, a very good worker! I appreciated his work so much that I asked for his card and will request him again.

Th
Review №50

Excellent service provided by Technician, Brandon! Called before coming, provided all system maintenance services, took his shoes off when entering our home, was totally professional and pleasant throughout. A pleasure to have him as our technician!

Ma
Review №51

I can only shout out praises for this company, from the moment I called for service there was nothing but complete courtesy, professionalism, honesty, patience and knowledge of what was needed to help me with my problem. Rick made sure we were kept up to date with our technicians time schedule up to the time he was arriving. Josh our technician was very helpful in explaining & showing us every step of the way when he was checking to see what our problem was. I cannot say enough of how satisfised and pleased we are and would highly recommend this company for your A/C needs. 5 stars all the way!!!!!

Al
Review №52

Spectrum has been my A/C go to company for 10 years. They’re committed to a quality job as they remain customer focused. The attitude starts at the top. The owner, Stacey, himself ran to Ft Myers and picked up a part for my repair job to ensure we didn’t have to sleep without A/C last night. The part that the tech had was damaged right out of the box.The techs have all been terrific, Rick, Chris, Bert, simply “top drawer”. Chris worked on our system for 6 hours yesterday and never gave up in spite of the bad part. Leah in the office is always pleasant. Thank you Spectrum.

Wi
Review №53

AC broke down at 5pm. I tested all the elements within my limited ability. Called Spectrum on the advise of a contractor friend. Johnny B arrived in an hour and had up and running within minutes. The complete repair requires new internal breakers. They were ordered and are in their way.

Mi
Review №54

Spectrum Air employee (Josh) provided a timely response when asked to provide an estimate for a new A/C system. His professionalism and courtesy was most appreciated which made for a great experience. I feel confident others will share the same.

Ka
Review №55

On time, explained everything well.

Ji
Review №56

Extremely professional. Informed me every step of the way what he was doing. Even wore little booties over his shoes to keep my floor clean. Highly recommend.

Je
Review №57

Jorge Del Rio just finished our scheduled maintenance. We are very pleased with the service that Jorge performed. Jorge is a very nice and polite young man.

Gi
Review №58

Very informative, not pushy, took the time to. explain each unit, answered all our questions. Great presentation

Ph
Review №59

Spectrum has been very punctual and professional. Also very clean and respectful of the house. Chris was terrific.

Cy
Review №60

We have had very positive experiences with the service technicians and staff. Also, Josh the sales rep did a great job explaining the options and functionality of the equipment that we were considering.

Wa
Review №61

Your technician Jorge Del Rio did a professionl job on my AC unit checked all the eletrical wires and cleaned the the coil on my six month service agreement did agreat job every thing very happy with the work

JR
Review №62

Spectrum Air Conditioning did fantastic job on my maintence today. Make sure you ask for Chris. Chris was thorough, knowledgeable and personal while doing maintenance and installing my air quality purifier “Warrior”

Ma
Review №63

Always on time..excellent communication with office in setting up appt. Also called when technician was on his way. Technician did a thorough job of checking system and was very personable and explained his work. a five star company who I have recommended to others in our condo.

Je
Review №64

Spectrum was wonderful. In the middle of the night the air compressor started making a terrific noise which woke us all up. I called Spectrum early in the morning, and within an hour they were at our house. The culprit: a dead rat in the unit. Bert, the technician, was wonderful. I couldn’t have been happier, and I’m so grateful he came to our rescue in such a timely fashion. Thanks a million!

An
Review №65

Jorge thoroughly cleaned our AC system in an efficient manner while wearing all of the required PPE to keep us safe against the Covid 19 Virus.

La
Review №66

The salesman Josh was punctual and extremely knowledgeable about the products.When we called with questions our phone calls were answered very promptly.

Ki
Review №67

Just met Chris for the first time super nice and very professional he will be our go to service guy from now on and thanks to Rick for sending his guys out so quickly

Ri
Review №68

Jorge Del Rio came out for an after hours trouble call, our A.C System was down. Jorge quickly found the problem, worked very hard to fix the problem and was very friendly and knowledgeable. He is a good representative for the company.

PH
Review №69

I have been using this company for the past 13 years a they are outstanding people. I have been using Bert as my tech for the past three or four years and he has been the best tech I have ever had not that the others are bad but he is the only one with one hell of a personality and sure works hard. Keep up the good work Bert.

Ro
Review №70

Spectrum has been servicing my AC for 10 years at two different homes. Their representatives are always on-time, polite, and keep everything running properly.

Ro
Review №71

Technician was informative and helpful in guiding us on preventative steps we wanted to take in addition to doing a thorough service reviewVery professional

Vi
Review №72

We bought our Trane system from Stacey 10 years ago and have had it maintained twice a year by Spectrum ever since. We met Tyler, our current technician, for the first this week. He was on time, polite, thorough, asked if we had any questions or concerns and he was also respectful of our property by cleaning up after himself. :) To some this may sound like a small thing, but it isnt. Thanks Tyler! Thanks Spectrum!

Ma
Review №73

Technician was friendly, clean and efficient.All my questions were answered with a clear knowledge of my system.I would highly recommend this company.

Be
Review №74

Brandon was polite, articulate and very helpful. He needed to replace a part & double checked my contact to find I had an extended warranty. So the part was covered, an unusual occurance.

Tr
Review №75

I use this Company quite often because I work in Property Management and I have most recently used them in my own home. Spectrum has proven to me to be honest and knowledgable! They have never pressured myself or our homeowners or tried to upsell us like other companies sometimes do.Their AC Service Plan is under $200 a year for 2 AC services and its the best money you will ever spend!!Thanks to Rick, Chris and now Eli who was my most recent technician - I am very grateful to have such a trustworthy company to work with.

ro
Review №76

Spectrum air conditioning is a company that I have had many interactions with. I have always found them to be prompt for appointments, knowledgeable in the issues they are called to address, and their work is excellent. I would highly recommend them to others.

Ma
Review №77

We were pleased with Brandons professional, courteous HVAC service today. As always, we can rely on Spectrum Air Conditioning to provide the best service.

Er
Review №78

Always professional, courteous and clean. We have subscribed to their preventive maintenance service for many years now, have purchased two A/C units and have had our ducts cleaned by Spectrum.Highly recommend them for any A/C needs!!

Ba
Review №79

Your tech, Eli, was professional, very knowledgeable, courteous and on time, which is very much appreciated. He is an asset to your company.

Aa
Review №80

I’ve used Spectrum lots of times for both home and business. Courteous and prompt. Highly recommended. Most recently I called on a weekend and they helped me troubleshoot a unit and got it working without a service call.

Do
Review №81

Spectrum always does a great job and keeps my air conditioning system in shape. Bert, who has been here many times before, is friendly and efficient. One time he even climbed a ladder and replaced my smoke alarm battery for me. What a guy!

G
Review №82

I have been using Spectrum at work and at home for over 10 years. They are knowledgable and very professional. I wouldnt use anyone else!

Ja
Review №83

Spectrum is a wonderful company. I have been with them since 2011. Every service representative has been great. I want to give a shout out to Jorge as he was recently at my house. Jorge is AWESOME!

An
Review №84

What a delight dealing with Spectrum Air Conditioning....it starts when they answer the phone, calling you back, talking to them on the phone and/or in person, watching their technicians doing their work. Everything----their quality of work is outstanding and their pricing absolutely fair. I would never use any other company......Spectrum Air Conditioning is MY AC Contractor.......

DJ
Review №85

Eli was congenial and knowledgeable. He explained what he saw doing each step of the process. He’s welcome here for future service calls.

mi
Review №86

Gave me a great estimate very thorough in explaining my options and helping me figure out what made the most sense for me

JW
Review №87

After having 9 AC companies visit my home and provide quotes (just before Hurricane Irma hit and just after) we selected Spectrum for 2 reasons 1. They were fair with their pricing and didn’t price gouge because of the hurricane and 2. They were professional, did a great job and took the time to explain my new thermostat and it’s app (love this new technology).Fast forward to present time (June 2019 ), my drain line clogged which tripped the sensor “thingy” (I’m AC challenged) causing my AC to stop running.I contacted Spectrum and they were out within hours and my problem was solved.And.... last but not least, Josh was wonderful.Thank you!Jennifer Corrigan

Br
Review №88

The boys were propped awesome courteous... would use them again and recommend so I can post

Sc
Review №89

Had Bert come out for a repair on the AC coils. Price was fair, work was done professionally and all is well. Spectrum was taking care of another companies mistakes. Spectrum has been straight forward on pricing, appointments and knowledgeable techs.

Ma
Review №90

My techs did a great job and explained everything well regarding my system. I appreciate their honesty and integrity

Bo
Review №91

Great work. Tech spent all the time needed to do the job right!

Review №92

John, the dispatcher, let us know when Rick, the HVAC technician, would be at our home. Rick was on time and quick to diagnose the problem and was able to answer any questions we had about our air conditioning repair. The price of the repair was very reasonable. I would recommend Spectrum to anyone with air conditioning repair issue. Thanks to John and Rick.

Ri
Review №93

Rep did a great job. He was very professional, and showed up on time! Many thanks for such great service.

Ro
Review №94

Josh was on time, very knowledgeable, does an excellent job of explaining things, and has helpful recommendations. This is the second home that we have worked with Spectrum. I highly recommend this company.

Ge
Review №95

I always have a grate experience with Spectrum Air service From start to finish. there all ways on time, sharp in there field and help with any questions

Ba
Review №96

We have used spectrum air-conditioning for 15 years and have been completely satisfied with every visit and every product that they have provided. I would recommend this company to everybody

Bu
Review №97

Tech was personable as well as knowledgeable . I was very pleased with the service and would recommend Spectrum to my friends.Butch.

ma
Review №98

Jorge was fantastic! Very friendly, honest, and helpful to answer all my questions!

Ma
Review №99

Tyler was very pleasant, worked efficiently and answered all my questions, he also explained what he was doing. I feel confident that my air conditioning unit is in good hands.

To
Review №100

Tyler and Marian installed my new Lennox system today. Very professional, Great job guys . Thank you !!

Information
12 Photos
100 Comments
4.9 Rating
  • Address:7995 Mercantile St #2, North Fort Myers, FL 33917, United States
  • Site:http://spectrum4air.com/
  • Phone:+1 239-785-2149
Categories
  • Air conditioning repair service
  • Air conditioning contractor
  • Air conditioning store
  • Air conditioning system supplier
  • Air duct cleaning service
  • Air filter supplier
  • Furnace repair service
  • Heating contractor
  • Heating equipment supplier
  • HVAC contractor
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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