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Publix Super Market at Palmetto Pavilion
8409 Dorchester Rd, North Charleston, SC 29420, United States
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Publix Super Market at Palmetto Pavilion
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ro
Review №1

Good selection, friendly service, clean and neat facility, A+ all around.

St
Review №2

Kind employees, but prices have gotten absolutely stupid. Walmart has Simply orange juice for little over 5 dollars Publix wants 7.29 for the same 80 something oz jug. This used to be the better priced place to shop with decent selection. Not anymore...

Ja
Review №3

I go to this Publix about 3-4 times a week for lunch and have not been disappointed once. The staff is always helpful and greet me with a smile. Sharita makes the sub for me and is always nice asking how my day is and her service makes me come back weekly. 5 out of 5 great staff, and great experience every time I go there. I definitely recommend this over any other grocery store in the area.

Da
Review №4

Its Publix. A solid variety to choose from, clean and a over all pleasant shopping experience.

Jo
Review №5

I just want to say that there is a young gentleman by the name Devin. He helped walk my groceries out even when I told him he didnt have to because I parked far and it was about to rain. He insisted anyway. Such a polite young man. Thank you!

Ne
Review №6

The store was clean and there were a lot of helpful people around the store. I loved the English food section and all the lovely candy bars that I dont have easy access to from home. We got a birthday cake from there and it was good, though I think there was more frosting than cake.

Ja
Review №7

Store was very clean and fully stocked.. employees were very friendly

Lo
Review №8

My fiancée ordered a cake for my birthday. We called to check on the status and it felt like they weren’t really interested in helping us and trying to rush us off of the phone, little rude. We picked up the cake right on time and upon looking at the cake there were a BUNCH of air bubbles all over the cake, won’t look great for photos and shows that they probably iced the cake when it was still hot. Overall, fine cake just not the best service or best quality.

Th
Review №9

I always enjoy my visits to that Publix. The customer service there is amazing and most times I have no trouble finding what I want. I only have on request, and thats for them to get the plant based Jamaican Beef Patties again. I love them.

Ca
Review №10

Best place to get groceries! The seafood/deli/bakery make so many delicious things!

Ja
Review №11

Love,Love,Love this store. Staff is friendly and always willing to help. Store is always clean. Absolutely the best bakery!

Li
Review №12

I just love going to a Publix Supermarket. They always have good service, good food and are always helpful..

Jo
Review №13

Wonderful service, everyone was friendly and helpful. Getting in line to check out was the easiest part un Like Walmart

Ha
Review №14

Excellent customer service from Heaven in the express checkout lane. She was very nice and I appreciate the help getting through the lane very fast. Great job!!! :)

Ca
Review №15

Always has fresh fruits and vegetables. Love their Produce, Flowers, Deli and Bakery departments.

an
Review №16

The customer service is excellent. The choice of products and services are fantastic. I have shopped here for years and have no intention of changing. I have tried other markets and can find nothing that compares.

ms
Review №17

Friendly service and great prices! You must shop there.

Ma
Review №18

Very clean store, friendly staff all the departments are always up to par and management is highly visible.

Da
Review №19

Great service and I found stuff I havent had in a long time

Be
Review №20

Nice change of pace doesnt have the gapes I wanted

th
Review №21

A nice guy from the pharmacy helped me find stuffing for a chicken and it wasnt even his job! Very cool. Thanks man!

Fi
Review №22

They always have what i need and if you are on a Special diet gluten free etc....they always have plenty to choose from.

Es
Review №23

Nice staff! So clean. So many selections. Always in stock

Pr
Review №24

Very expensive but the quality of food is outstanding.2nd time shopping,still satisfied.u want quality shop here.i will be back with more money

Bo
Review №25

Awesome fruits and vegetables! Oh and the subs made to order are phenomenal!! I go just for those reasons!! Clean store everyone’s always helpful definitely five star service

De
Review №26

Nice drinks selection. I found the Stella Artois Cider here!

Ja
Review №27

Publix is always awesome sadly with a family of 5 we can only grab the few things we cant get at Aldi

db
Review №28

Very clean, well lit and very good choice on everything in the store🌞😎💯

Ly
Review №29

They are always so friendly and the service is great.

Er
Review №30

It’s always a great experience at this Publix. Great staff and so friendly.

El
Review №31

Love this location. I go on lunch break from work and get their cheaper hand made healthy salads. Always a good find. Theyre bakery is awesome.

Al
Review №32

Bought K/K Doughnuts package price $11.99, register price $12.49. There is a need to check each item price as they are rung up.

Jo
Review №33

Clean store, friendly and helpful staff, easy in and out. The deli online order and pick up were simple and quick.

Ge
Review №34

This used to be my favorite store to do all my grocery shopping. The store looks organized and clean. But today I had the worst experience with their customer service. I went to the store to send money, the lady asked for two forms of identification and my social security card. I can understand the reason for two forms of identification but to ask for my social security card just seemed to be ridiculous to me! So i kindly asked if i could speak with their manager. Manager came and said, “what do you need from me?”. This store just pisses me off today. Will never come back to this store!

De
Review №35

Love Publix. Always have great service!

Ke
Review №36

I love this publix.....people are always friendly and they remember me cause I go so much

Ji
Review №37

Clean store. Items are usually in stock or will be very soon. Staff is nice. I enjoy shopping here.

Je
Review №38

Pharmacy manager Jacob Hefner rude and unprofessional because his worker told me my medication would be ready in a hour. Wait in line about 10 minutes before anyone helps you.

Ja
Review №39

Love to buy stuff here, it’s one of my favorite places

Ch
Review №40

All Publix Supermarkets are wonderful! The food/products and people are awesome! Publix has the cleanest grocery stores! They are # 1!!!

Le
Review №41

The only two attractive departments of this store are its deli and bakery departments. Other than that, their prices are higher than the competition and their customer service is not such a “pleasure” as they claim. Sometimes you have to help bag your own grocery and they rarely ask you if you need help taking the groceries to your car, the way they used to. Their product availability is also limited and they do not show any interest in selling products that they have discontinued when a customer makes a request. At the beginning of the pandemic, while most places in the area required shoppers to wear masks, not even their employees wore them. They were extremely slow to implement COVID-19 safety measures. Again, I only visit this store because of their deli and bakery departments. Unfortunately, sometimes I end up buying a cart full of groceries and spending way more money than I would if I did my grocery shopping somewhere else.

N
Review №42

Excellent friendly service. Clean& easy to navigate through.👍

He
Review №43

Friendly Staff, amazing management!! This store is ALWAYS stocked with everything I need! Best grocery store!

Je
Review №44

Everything was nice there. The people are nice store and bathroom are clean services great

De
Review №45

Easy to shop. I needed something from the pharmacy and I got what I needed. Pharmacy tech was very helpful.

Me
Review №46

Every thing so clean and well kept. And OMGOODNESS that bakery💙💙💙

De
Review №47

Beautiful service and you get in and out very quickly

Su
Review №48

Great customer service. Always someone there to sanitize and give you a cart. Great selection of items.

Ja
Review №49

Its a good grocery store.

Ed
Review №50

Great customer service from the cashiers and the managers. Very helpful and professional crew!

Tr
Review №51

Best grocery store in the low country. Staff is amazing

Je
Review №52

Stop by today to grab a 2Philly and seen my girl Veronica she is back from leave. The best sandwich I had in about 6 months 😋. My boy and I are thrilled. I went out my way to ask her to make them. She is the ABSOLUTE BEST!!!!!!

C
Review №53

I had the worst experience 2 days in a row. I placed 2 orders online sunday, one to be picked Sunday and the other to be picked on Monday. I knew its a holiday weekend. When I went to pick up my Sunday order. I was told that they didnt received my orders. I must have the wrong store is what they said. I showed the order information on my phone. So they prepapred my food but didnt have the items I wanted, ok fine. So I gave my order information for Monday. Monday afternoon, showed up an hour later than I said because its a holiday. Well I waited in line and 2 people of the other race got served before that came after me. So I had interrupted the gentle who just got through serving them because he jist walked by me like I didnt exist. I gave him my order information. He comes back with 1 of 3 items I ordered. I gave him the information at least 3 times of my phone. Now Im getting upset. I finally get all that I ordered. I should have checked before leaving because some of the items on my sandwich I didnt order. Now Im really upset because I did.not want to go back there. I would never shop at this Publix again. Goodbye.

Re
Review №54

A nice place to do your grocery shopping.

sh
Review №55

Its always clean and the staff is always helpful the best sub sandwiches

Ti
Review №56

Great service and better than usual produce section. Parking lot can be frustrating. Usually busy.

Ro
Review №57

Im disabled and couldnt walk into Publix. I called and asked if an electric cart could be brought out to my car. A sweet bagger named Carly brought the cart to me in less than a minute! Thats customer service!

De
Review №58

All the employees are very polite and helpful when asked. The store is clean and well stocked.

Ja
Review №59

Very clean and nice. Wonderful experience.

Sh
Review №60

Always friendly and helpful! And clean

Gr
Review №61

Great, clean store. Staff is great

Jo
Review №62

Friendly, helping staffing. Fresh veggies and sea food. Clean and well displayed items.

Do
Review №63

They had something there that I was looking for and could not find at other grocery stores. I was a very happy man!

da
Review №64

Great location to buy groceries from.

Sc
Review №65

Always enjoyed shopping here.

Ja
Review №66

Publix has the best cashiers! This morning Jaclyn helped me. I love how they interact with you and its not just trying to get me out the store. They start conversations with you. They smile (I could hear it thru the mask!!). They always make sure your shopping experience ends with great service. People are always quick to complain, so I wanted to take a moment to compliment! Way to go Jaclyn!

Ke
Review №67

This restaurant has great sushi. Today it happens to be my birthday lunch. Ill probably be back in the area for dinner at La Hacienda.

Pa
Review №68

They always have everything you need. If not they will find it for you

TO
Review №69

They have good customer service.

Mi
Review №70

Helpful, friendly staff and good selection of products.

Mo
Review №71

Cashier was rude, service just isnt the same as it used to be because people dont care.

We
Review №72

Very good place to shop

Me
Review №73

They are always friendly here

Je
Review №74

The deli is in need of staff that want to wait on customer. Even the manager did not want to wait on customer. No one knowledge that there were three customers waiting to be serve no one spoke. Manager said nothing. Very very poor service. I have nothing good to say.

Li
Review №75

I went to this Publix to use the pharmacy. I use the app Good Rx (uninsured ... self pay) and they had the lowest price for what I needed. Amazingly at checkout ... my scrip was even cheaper than my app said! Very helpful staff! CLEAN, efficiently run store. The even had an electric cart available for me to use (instead of my wheelchair) even on a busy Saturday afternoon. Very pleasant experience!

Sh
Review №76

I used to love Publix cakes. Idk what went wrong here. The cake tasted very stale. The buttercream had an odd taste to it also. A friend warned me the cakes have gone downhill. But I assumed it was perhaps just the location...no.. the cakes just bad

Jo
Review №77

This is the FIRST time Ive ever had a complaint about Publix. The past 4 times Ive been there, they have not had any hot & spicy wings. That is the main reason I stop in. The diet tea tasted like diet colored water. I had to add more splenda & another tea bag for more tea flavor. Now, I have a suggestion. Could you please start supplying diet flavored teas? It would be nice to be able to choose from diet spiced cranberry, diet mango, diet BlackBerry, etc.

As
Review №78

Out of all my years of spending money at this store, I’ve had my worse experience by far today. An associate made a rude remark to me when I asked him to change his gloves before he made my sandwich. I do not play kindly to people talking to me any of type of way . Then The supervisor of the deli chastised ME for my language instead of talking to her employee !! When I was explaining the situation to the “store manager” he just sat there and stared at me. No, “I’m sorry about your experience ma’am.” No nothing.I’m so disappointed! The store managers that have been there previously would have handled the situation better. I will be calling corporate first thing Monday morning .

Ch
Review №79

When you run sales you should have all of your merchandise available.

Ch
Review №80

Great and friendly staff. Wonderful food

Sh
Review №81

Clean environment and great customer service love it there 👍👍👍👍

Ja
Review №82

Deli sandwiches are super delicious 😋

Cu
Review №83

Always clean always Start Whats a friendly staff

De
Review №84

Great friendly service clean and stocked

Gl
Review №85

Always good shopping experience.

Wi
Review №86

Love their chicken tender Sub with barbque sauce!And lets not forget the deserts!!!

Ma
Review №87

I come here often. I shop here because of the great service, great selection and best produce. Also the deli has one of the best food selections around. I am never disappointed when I shop here.

Da
Review №88

Always clean, fresh and friendly.

Ch
Review №89

Not much on sale in the store but has good quality food

Sh
Review №90

Very nice store. The personnel were very helpful. Ill return again to shop.

Re
Review №91

Very clean 😁. Shelves were well stocked. The deli was full of fresh fruit and baked goods. The food carts were sanitized for you as you came in. Everyone, employees and customers were wearing masks. The cashier and bagger were both efficient and courteous. And best of all they had everything I needed to make root beer floats for the fourth of July.

La
Review №92

Terrible experience the last few times I went. Customer service is not good at all...Called the manager out and he didnt even look into the situation...He just agreed with the customer service cashier

Cl
Review №93

Great Deli food! Just had the Spicy Asian BBQ Bird Wings and it was slaaaaaming!! The chicken quesadilla tastes grees at as well! just pop in air fryer to crisp it up!

Vi
Review №94

Understaffed. Management isnt doing their job. Infested with flies

Ev
Review №95

I really like this Publix location on Dorchester Road in North Charleston. This store is very well run, clean, and well organized. I am always able to find what I am looking for here and am able to get in and out very easily. There seems to be plenty of parking available at most times. I like the wide open layout of this store and it provides a calm and relaxed shopping experience. The staff here is great and will go out of their way to make sure you have a pleasurable shopping experience. I am impressed with their consistency and quality.

Ch
Review №96

Love the sub sandwiches in the deli !!!

Ch
Review №97

Just a great experience the staff in the Pharmacy was very good.

Di
Review №98

Service was off the chain. Check out was a breeze.

Sh
Review №99

My favorite store to go shopping when I lived in Charleston

C.
Review №100

Good warermelon ....

Information
100 Photos
100 Comments
4.5 Rating
  • Address:8409 Dorchester Rd, North Charleston, SC 29420, United States
  • Site:https://publix.com/?utm_medium=organic&utm_source=google&utm_term=google_my_business
  • Phone:+1 843-767-5970
Categories
  • Butcher shop
  • Bakery
  • Beer store
  • Grocery store
  • Deli
  • Wine store
Working hours
  • Monday:7AM–10PM
  • Tuesday:7AM–10PM
  • Wednesday:7AM–10PM
  • Thursday:7AM–10PM
  • Friday:7AM–10PM
  • Saturday:7AM–10PM
  • Sunday:7AM–10PM
Service options
  • Curbside pickup:Yes
  • No-contact delivery:Yes
  • In-store pickup:Yes
Health & safety
  • Mask required:Yes
  • Staff required to disinfect surfaces between visits:Yes
  • Safety dividers at checkout:Yes
Highlights
  • Great produce:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Organic products:Yes
  • Prepared foods:Yes
  • Salad bar:Yes
Amenities
  • Public restroom:Yes
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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