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Ferguson Bath, Kitchen & Lighting Gallery
4711 Rivers Ave, North Charleston, SC 29405, United States
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Ferguson Bath, Kitchen & Lighting Gallery

Comments
St
Review №1

Fergusons sells tankless hot water heaters for professionals. I originally bought a tankless hot water heater for Home Depot for less. Dont waste your money. Get a forever unit! Very happy with this purchase after 7 months. I recently returned the skirt that I bought to go with it. They refunded my money after 7 months! Every installer recommend I purchase from them. Awesome! Shop around for installation...it costs more than the unit.

Mi
Review №2

They had everything we needed but the young man who helped us with picking our order up needs to learn some common communication/people skills. Life is to short to be unhappy and rude!!

Ir
Review №3

I am very grateful to Mr Jerry Jones for helping us.THANK YOU VERY MUCH!!!!!

Ap
Review №4

Hunter was amazing. He had all our much needed material and loaded it up for us. Ryson Vacation Rentals thanks you for all your help

Al
Review №5

Around the corner from the showroom is the parts desk and the gentleman there went above and beyond to help me find some cold and hot water stems I needed. A+ service!

Ju
Review №6

I worked with a wonderful salesperson named Savannah.

La
Review №7

They change the warehouse part up a little bit but looks great 👍

Wi
Review №8

Im a trucker I get unloaded quickly

Do
Review №9

Spent over $7000 on a lighting package from these folks while building our home. Had a problem with a ceiling fan that cost almost $500. Called Ferguson to get some help and they were useless. Kept referring me to the manufacturer. Customer service after the sale here is terrible.

Tr
Review №10

What a nightmare! Sales team was great to work with in purchasing a premium Jenn-Aire refrigerator with amazing features and obsidian interior - pricey but checked all of my boxes. Installation was a nightmare and one door was dented. Now I am 2 months later and resolution of the dent resulted in a defective installation that caused the unit to overheat, run in over-drive, failed the refrigerator from working and they still cant resolve that it is not making ice and remains over frozen. I dont know when this nightmare will end. Everyone is super friendly and concerned, but I just want it to work properly and get what I paid for. Friendliness and concern doesnt give me what I paid for.

to
Review №11

Great service about any part you could need and if they dont have it on hand they will order it . Ive never waited more than a day or two.

He
Review №12

The assistance provided by knowledgeable expert staff, was unexpected and extraordinary. Delighted I gave Fergusons a call; cant say enough good things about the help I received. Due to Harrisons commitment to find the tailored solution to fit a tight alcove space, I was able to purchase a remodel style tub and shower surround of exceptional quality for less than than big box stores could offer. The product was in stock & available immediately, another plus. Suggest you call Fergusons before trying your luck and testing your patience with the disinterested personnel youll find working these days at the big 2 stores (L/ HD). Thank you Harrison & Fergusons!

Ch
Review №13

I cant say enough about the support I received from Fergusons during the build of our house. We purchased our lighting, fans and plumbing from them. They helped us with design and budget. Recently we had an issue with a broken faucet. Angie ordered a new faucet and we received it within a week of my call. She was very knowledgable and took care of it right away.

Ri
Review №14

Good customer service

De
Review №15

My husband and I were in the store for nearly an hour looking for items for our new home and no one greeted us or offered to assist. One salesperson sat at her desk eating a salad without acknowledging us. We will not be back.

St
Review №16

Everything you need for plumbing

Ev
Review №17

I love the show room.

Ch
Review №18

Very helpful and informative in the parts department

Ti
Review №19

Didnt have the old plumbing parts I needed but directed me to Sellars Hardware who did have what I needed. I would possibly give them another try in the future depending on my project.

ni
Review №20

Beautiful showroom! Very friendly and knowledgeable staff.

We
Review №21

Fantastic place to shop for your fixtures and the staff is extremely helpful

Be
Review №22

They didnt have what I needed BUT they took the time to find it online and email the link to me AND give me advice on how to order it. GREAT SERVICE that you dont see these days.

Ro
Review №23

Used this place on a daily basis and get everything I ever need the help is great and the people there really know what theyre talking about thank you for always being there for us Benjamin Franklin plumbers

St
Review №24

All the staff are helpful and if they cant answer, they will get it for you.

Ma
Review №25

I was looking for a very rare gasket for my Koehler toilet. Searched all over. Spoke with Harrison of Ferguson who went the extra mile to help me....all for a $6 part. You don’t find dedication like that these days.

La
Review №26

Although I opted for a different way to fix my problem....these folks are very helpful!

Sc
Review №27

Beautiful Showroom. Knowledgeable Staff

Jo
Review №28

Nice showroom and product...wish I could of been helped by anyone or at least said hello to in the showroom too busy eating sandwiches and looking at there computer screens.

Jo
Review №29

Your one stop plumbing shop.

Do
Review №30

Super helpful staff. Especially Angie and David.

jk
Review №31

Kinda slow but mostly keeps everything

sa
Review №32

Very helpful, and great customer service!!

Ca
Review №33

Spent over 12,000. for a Sub-Zero. Promised one thing before I purchased but got something totally different. I have been going around and around for over a weeks with no resolution.

Fr
Review №34

Good service

Jo
Review №35

Got what I needed

La
Review №36

Great selection.

Ev
Review №37

Ok will come again

J
Review №38

A kitchen and bath wonderland

sa
Review №39

Great place

Be
Review №40

It was a good buy

Information
100 Photos
40 Comments
4.3 Rating
  • Address:4711 Rivers Ave, North Charleston, SC 29405, United States
  • Site:https://fergusonshowrooms.com/branch/north-charleston-sc-showroom
  • Phone:+1 843-460-1769
Categories
  • Bathroom supply store
  • Kitchen supply store
  • Lighting store
Working hours
  • Monday:9AM–5PM
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:10AM–2PM
  • Friday:Closed
  • Saturday:9AM–5PM
  • Sunday:9AM–5PM
Service options
  • In-store pickup:Yes
  • Delivery:No
Health & safety
  • Mask required:Yes
  • Temperature check required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Offerings
  • Service guarantee:Yes
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