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Carolina Muffler & Brakes
5349 Dorchester Rd, North Charleston, SC 29418, United States
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Carolina Muffler & Brakes
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St
Review №1

Ive been going to Carolina Muffler & Brakes since 1991. Always great service

Ca
Review №2

It can be hard to find a good, reliable place to take your vehicle, especially as a woman. I called around several places to get my muffler repaired, and I landed on Carolina Muffler because I was so impressed with how kind and friendly Frankie was when I called! She got me in the next day for what I thought was going to be a fairly expensive muffler replacement, but it ended up being a small, quick, affordable repair! I will definitely recommend this shop to all my friends and family.

Ry
Review №3

They Installed Flowmaster FlowFX mufflers along with quad 3.5 tips on my 2016 Jaguar XF-S recently. Due to it being a supercharged V6 I was worried that it could be too loud/obnoxious. Luckily they had the perfect solution for me with the FlowFx. The engine now has a more aggressive, deeper sound without being over-the-top. Will definitely have my car back in for other work in the future!

Er
Review №4

Travis and his crew are the best around. Nothing they cant do. I travel 2 hours for their work with any new vehicle and have for years. These are pics from my new truck where they built a muffler bypass, via electronic butterfly valve, which ties back into the exhaust piping behind the muffler. Flip a switch inside the cab to go from mild to wild. Amazing work!

Jo
Review №5

Carolina Muffler & Brakes did an outstanding job on my 2017 Chevy Silverado 1500. Highly recommend. I was not 100% sure what I wanted to do for an aftermarket exhaust but the staff thoroughly walked me through the process of choosing the right sound and tips. Very quick service, 3-3 1/2 hours and my truck was finished, welds and pipe work were very well done. Very friendly and knowledgeable staff and great pricing. Highly recommend. Will definitely be back with any future trucks. Great Job Carolina Muffler & Brakes. Thank you for making my truck sound exactly how I wanted it to.

Ry
Review №6

Never had any problems with them, An honest team and upfront.In the past it was 1st come 2st serve now they actually allow you to schedule appointments which is a huge plus.

wi
Review №7

I’m a proud owner of a 2010 Honda Ridgeline. I wanted an exhaust that wouldn’t overstate what it was. Ms. Frankie walked me through several virtual sounds and eventually found what I was looking for. She basically held my hand through the process of installation and pricing, never doing something that I wasn’t aware of. She even gave me a quote before welding. Super professional and friendly, and I’ll definitely be going back. By the way, the Flowmaster exhaust she recommended sounds amazing.

Th
Review №8

I had a very positive experience getting my rattling and leaking muffler fixed today at Carolina Muffler & Brakes. I called yesterday and they were able to give me an appointment today to diagnose the problem. They accepted my vehicle on time, diagnosed the problem within 15 minutes and provided a price they expected along with some estimates if the work was more difficult than expected. They completed the work immediately, making a custom piece to replace only the portion of my exhaust system that was leaky and nothing extra. Highly recommend

St
Review №9

Couldnt be happier with my experience here. It was a little more than I wanted to spend(well worth it) but they did exactly to a T what I wanted and got me in the next day after looking over everything the day before. My custom exhaust looks and sounds amazing, will return for sure.

Ki
Review №10

Provided help without asking for payment. This place is not a rip-off.

Ma
Review №11

They did an exhaust job for my 2001 Roush. The work was beautiful, on time, and the service was excellent! 10/10 recommend.

Ha
Review №12

This is an amazing shop. Very professional and have great quality work.scheduled on a Tuesday for some exhaust work and had some free time Monday and they moved it up for me no problem will definitely be a returning customer

li
Review №13

I took my car here because it was making a loud noise. They said nothing was wrong but a leak. Took it some where else. No my front end was bent. Almost cost me my car because my my oil pan was pushing against it. How they missed this was beyond me.

D
Review №14

Very professional work! Car sounds and looks great now!

Ja
Review №15

Great staff and stand by their work!! Have had many things done by them from A/C to exhaust work..

Gr
Review №16

Honest, straight forward, hard working shop. I didnt think there were any businesses left like this especially in auto repair. I was given options of how to fix my exhaust leak in the flex pipe. My car is so rusted they were unable to remove necessary bolts which has only happened 2 times in their history so they didnt charge me a dime. They were working all day trying and were able to patch what they could. I was expecting to pay labor for a few hours ateast and they didnt charge anything. Amazing business will absolutely be back. I HIGHLY RECOMMEND!

Er
Review №17

After being told $900 and a wait of 1 week by a chain muffler shop I called Carolina Muffler and Brakes at 12pm. They told me I could come by right now and and gave me price $400 dollars less. My car was done by 3pm!! Thank you for your prompt service and excellent customer service. I highly recommend!!!

Ch
Review №18

Good People, honest.

S
Review №19

I highly recommend Carolina muffler and brakes do you have any exhaust work done. They are very friendly and they do great work and they have a super clean shop. They were very attentive to my car. Their pricing was good and I will definitely use them again.

Ja
Review №20

Carolina Muffler and Brake did a great job making a custom exhaust for my 1978 Landcruiser with a 350 engine swap. I actually set out to go to another shop on Remount based on a recommendation from a friend. That shop was so rude, I would have preferred they just smile and tell me to go away. Instead the guy told me I had to leave the truck for 1-2 days and wouldn’t even look at it or give me a ballpark estimate of cost until I had done so. They assured me no one else would do the exhaust that day. So, I looked at the next closest shop that had positive Google reviews and drove over to Carolina Muffler and Brake. I told them about my experience with the previous shop, Frankie looked at me in disbelief and told me they could have the truck on the rack in 5 minutes, would give me a price and if I liked it they could do the work that day. The price was not the cheapest, but the work was high quality. These guys are pros. I’m really happy with how it turned out. If you want to be treated with respect and receive a quality job, Carolina Muffler and Brake is a great place to go.

El
Review №21

Always very professional and kind. Great customer service.

Ni
Review №22

Really great place, had exhaust work done at a different place and noticed rattling when I stopped and took off after a week. Was going to take it back to the place I had it done at but my work schedule didnt match the hours so I took it here to see if they can figure out the issue and they fixed it just like that. My car is much better now and now I wish I came here in the first place. I was in and out within an hour

Ja
Review №23

Everything was great. Went for muffler delete and then next day had my sister take it in for flowpros. My vehicle sounds amazing for a v6. Nice staff as well. Definitely recommend.

Jo
Review №24

Highlt recommend this shop.They did a resonator delete for my GT350. Couldnt be happier.Frankie was great, incredibly responsive to email and helped me get in and out in a timely fashion.

J
Review №25

Carolina Muffler and Brakes did an outstanding job recently on a complicated custom exhaust system. The job required some additional coordination with a local body shop, and some creative solutions that in the end look and sound amazing. This is my third vehicle that Caroline Muffler has done significant work on, with great results. Honest and hard working team. Thanks!

Ka
Review №26

I am EXTREMELY happy with the service and how thorough they were with my car. I had taken my car to a dealership and they wanted $1200 to fix it. Brought it to Carolina Muffler & Brakes and they were able to fix my muffler issues for $200. They are honest and affordable. I would send anyone here.

Ja
Review №27

They did a fantastic job upgrading the exhaust on my 2011 Crown Vic. The staff was very professional and I would definitely recommend them to anyone. Pricing was reasonable. Overall fantastic experience!

Po
Review №28

Great guys. Quick and easy fix lead to him not wanting to charge me. Couldn’t not compensate for their time and expertise, I still paid. Most repairs shops wouldn’t have turn down any money but I can tell these guys are more about their reputation than their money. I will be back for any brakes or muffler needs. HIGHLY recommend these guys

Jo
Review №29

I have had a lot of work done on both my wife and my cars here, Frankie is awesome and very helpful! They did a full custom cat-back exhaust on my hatchback and I couldn’t be happier!

Bl
Review №30

Everything was fine.

La
Review №31

Any auto repair needs? I recommend Carolina Muffler & Brake.

Pa
Review №32

Great honest people and fast service! Talked with Frankie at the front desk, she was so nice and happy to help also very informative! We lifted my truck, and they walked me through everything listening to my input and suggesting their own. Very genuine. Im very impressed with their fabrication work. 10 out of 10 would recommend! My truck feels brand new. Thanks!

no
Review №33

After getting a $1500 estimate from Midas for a new cat converter I ended up stopping by Carolina muffler & brakes. The staff were very helpful and not only replaced my converter but also fixed an oil leak I had for under half the previous price. I highly recommend this place if you want quality work done at a fair and honest price! Frankie was super helpful and very knowledgeable about any questions I had. They definitely earned themselves a lifetime customer.

Sh
Review №34

Great service; great workmanship and an awesome team!!!

Ja
Review №35

Really knowledgeable staff

Ke
Review №36

Frankie is awesome!! Made sure they got my car in today. Staff is quick & got right to work. Had an Invidia Q300 cat-back exhaust installed in about an hour. (Other places were confused on what I was even reffering to). Great price too!! Only place im taking my Lex for exhaust & brakes

Mr
Review №37

We were traveling to Florida from Canada when our muffler expired. This location was very quick to assist us in a moment’s notice to get us back on the road. Great service and excellent pricing. Highly recommend this location.

It
Review №38

Frankie is THE BEST.IMJDavid

Ch
Review №39

Awesome service! I was kept in the loop on everything going in with my 2014 mustang GT during the exhaust adjustments. Will definitely be back next time I need anything done for exhaust!

Ma
Review №40

Highly recommend. Did a great welding job on my muffler and price was reasonable.

Ja
Review №41

Called and as soon as I got to the store and filled out the paperwork my car was on the lift in 10 to 15 min. My issue was a break just before my catalytic converter with a ton of rust which was fixed in 45min for $85. I was shocked how fast the service was for such a good price, definitely would return for future service.

ga
Review №42

Highly recommended service. I had muffler replaced. Affordable quote, honest and upfront about pricing. I would definitely return.

Re
Review №43

Came recommended by a friend, and now I know why! Travis walked me under my car and explained everything like he built it himself - including what kind of noise profile I was hoping for.Unfortunately the first go round I did not end up loving the setup, but this was no problem as they took the car right back and tried option B - which I ended up loving more than I thought I could!Can’t recommend enough.Edit: been there twice now - beautiful work every time.

On
Review №44

Carolina Muffler &Brakes not only tackled a job I was told could not be done but were also fast and affordable. Very knowledgeable and super friendly and accommodating. I will definitely do business with them again and recommend them to anyone I can.

St
Review №45

Ive been meaning to write this. These guys are amazing. I got same day service and Steve the guy that owns the place was the man. He was super informative and friendly. They even set me up with drinks and a movie to watch while i waited for them to make my challenger even more awesome. Hope you guys are still doing well keep up the good work.

As
Review №46

My family and I have had good experiences in the past, but the most recent visit will ensure I will never come back. We dropped our car off for an oil change and when we received it the handle to raise the seat was broken off AND also the tool for the wheel locks was stripped and completely unusable. We made the front desk associate aware and she said she would let us know if they could do anything after speaking with the owner. They ended up not doing anything for us and they denied it being their fault. My husband was able to fix the lever for the seat but the wheel lock ended up costing us a good bit of trouble and money. We ordered a new one online for $15, that listed as a match for our car. We ended up getting a flat tire, used the new wheel lock tool and it did not fit. We had the car towed to the dealership and it ended up costing $70 just to get wheel locks off. We just wish they would have covered the cost of replacing the wheel lock so we wouldnt have had to deal with all of this trouble. It is also is a bummer that the tech who completed the oil change did not confess to stripping my tool and breaking the seat lever and even more of a bummer that the business refused to help with what they damaged.*Edited to respond to comment.* The handle that was broken was not for the seat back adjustment, it was for the height of the seat. When I drive it, I have it all the way up because I am short, so it is possible the tech that completed the oil change made the seat lower to the floor to be able to drive it. Also, I was never notified that the wheel lock was showing severe signs of wear. ...And, I did replace the tool but turns out it was the wrong fit. The tool I had was the master tool for that set. To replace the tool you have to replace the whole set, which we cannot do without taking it to the dealership, which cost $70. The dealership even said the bolts were on way too tight - which makes it obvious Carolina Muffler and Brakes stripped our tool.

Mi
Review №47

I dont know why I cant get my rating through to them. These people are Crooks plain and simple. They gave me an estimate for a job which was not needed. They tried to charge me $2,000 for a job that I got somewhere else for under $200. Buyer beware. If you can help it do not shop here they are Crooks.

Be
Review №48

I had to get my exhaust fixed and they did a great job on it. My exhaust is back to normal and the service they gave me was excellent. Very nice people and great prices for any job you need done. They are also very quick so the wait time wasnt too long for me.

He
Review №49

These guys are the BEST! I was referred to Carolina Muffler & Brakes by a neighbor. Initially, I thought they only worked on brakes and mufflers and was thrilled to find out they offer numerous other services ranging from routine maintenance to repairs. I could not be more happy with the quality of their work or their customer service. They are honest, efficient and incredibly friendly. If you are searching for a new mechanic or simply interested in a second opinion, dont hesitate to stop in and see these guys.

Ga
Review №50

Awesome Staff, Great quality in the work they perform, and quick service. This crew gets it done and gets it right. Thank you Travis and Frankie for being amazing at what you do!

An
Review №51

Excellent customer service from guys who really know cars- not just mufflers and brakes. These guys have all taken my 15 year old vehicle under their wing and over the past year fixed a little here and a little there as I could afford it. They prioritized what needed to be done and every time they go above and beyond their responsibilities. Needless to say they have completely earned my trust and my car will never be serviced, repaired or maintained by another facility. I love these guys-

KD
Review №52

Frankie and her team are amazing!!

An
Review №53

Truck went from sounding like two kittens playing to two lions fighting in the back. Every other place i went to get estimates didnt even know what a midnight pearl exhaust tip was until i went to Carolina Mufflers. Excellent customer service, quick and attention to detail installation, plus great prices. Remember you get what you pay for.

LT
Review №54

Best muffler shop in the low country, great pricing and customer service is excellent. Big lifted truck friendly too. Definitely recommend this place.

Wa
Review №55

Great experience. Fantastic customer service & reasonable prices. Best muffler service I’ve encountered.

EX
Review №56

Staff is AWESOME Just not the best shop for a basic oil change. The quality of work and staff get them five stars the long wait for a basic service is the only reason I rated it as 4 stars.If you dont mind a long wait you will not be disappointed.I bought groupons for basic oil change for me and gave one as a gift. We had to wait 2 or 3 hours for an oil change on a weekday since its walk-in only. If they decide to designate one day a week for oil changes that would be great.Attention Owner: Please consider selecting one day a week or a certain time of day during the week strictly for oil changes. No one likes to wait but 3 hours is too long. Your staff are great, friendly and very knowledgeable the wait is the only set back from my visits.

lo
Review №57

Great customer service and excellent work. Will recommend this place to anyone needing exhaust repairs or custom work. My car sounds great.

wy
Review №58

Amazing place!!! The lady up front was really nice. The shop guys super chill. Came here for custom muffler and tip. Sadly the tips didnt fit well. (My fought, got to big of a tip).

Li
Review №59

They were very nice and friendly! My car was not left with smudged oily finger prints! Clean sitting area and fast service.

Bl
Review №60

Very friendly staff and great customer service. You can tell they are not simply trying to get the most money out of each customer, but want to find the best solution for your specific needs and budget. Franki made my experience in the waiting area very enjoyable while they worked on my car. Thanks!

Li
Review №61

I have been here twice for an oil change, and wont go anywhere else now! The staff is super friendly and helpful. Frankie made sure I could get in on a busy Friday afternoon. Would give them more stars if that was an option!

al
Review №62

Great service

Ro
Review №63

Frankie was was great. I never set foot on the property. Had my car towed to their shop on the advice of another so called mechanic to have a bad catalytic converter replaced. They could have just peplaced it and charged me, but they informed me that that was not the problem and suggested someone else for me to take it to. Honest people. They were very helpful during this time of need. All by phone. Thank you all.Robbie H

Br
Review №64

They really know what they are doing here! Took my 2013 Ram in to get new exhaust put on and I got exactly the sound that I wanted at the best price. They also went above and beyond in taking me to work and picked me up when my truck was done.

Ke
Review №65

I couldnt get what I need done. But I appreciate them taking time tontell me what I need & were to go. I will bring any future exhaust work to them

Ma
Review №66

Had the mufflers removed from my 2014 Charger R/T today. Carolina Muffler got me in and out and my car sounds great! Ty.

Ja
Review №67

Carolina Muffler did an outstanding job creating a custom exhaust system on my 1968 Chevy C10 truck. They did it exactly as I wanted and offered some expert suggestions.I highly recommend Travis and his crew for your exhaust needs.

Br
Review №68

I have a 2006 Porsche Cayman S that had a Serious Manifold dislocation from the muffler. The Owner, Travis ordered the part, but made a mistake, we got the wrong part. Well, he had it re-ordered, got the Correct part in Over-night from California...and just killed the Re-build. Now my Zoom-Zoom...doesnt go Boom-Boom...any longer. She sounds like an Opera Star once again. You CANNOT go wrong with these guys. Thanks so much, you guys ROCK!

Ma
Review №69

These guys did a great job on my muffler from start to finish. Ill be going back there again and would recommend you head over for your muffler needs.

sa
Review №70

They were awesome. I am from out of town and my exhaust detached. They fixed it in an hour that day and did not try to sell me a new exhaust. They were very friendly and even showed me what they were doing:). Very happy with the service.

e
Review №71

Dont waste your time doing the Groupon Oil change with this establishment. Called to try and make an appointment...was told the hours of operation and it was on a 1st come 1st serve basis. Im a truck driver and the only day I get off early is Friday. I arrived at the business at 3:52 and was told by the woman at the front desk her 3 guys were working on 1 vehicle. That she could not get it done and I would have to come back next week, The oil change is a Filler for this business, if they are not busy doing exhaust or brake work they will do oil changes. It may be ok for retired people or homebodies but if you work for a living this so called deal is NOT for you

al
Review №72

Franki abd everyone treated me very well! Great value. No complaints

Ke
Review №73

Travis and his crew here are top-notch professionals!! They upgraded the exhaust system on my 2010 Ford Explorer Sport Trac and it sounds and performs great!! Extremely pleased with the service, professionalism and fairness of price these folks offer. Not to mention, I really appreciate Travis hanging out with me after closing time while I waited for my ride, LOL!! Thanks again, guys; you ROCK!!-Keith

Al
Review №74

They did a clean, quick and reasonably priced job on my exhaust system. I highly recommend them.

Co
Review №75

Frankie was awsome at the front desk, great environment and awsome service! Love the job they did on my car and the customer service was awsome with Frankie and Travis the owner!

Ch
Review №76

I went and got quoted for a full exhaust replacement from the manifold back. I got a decent price for the work they were supposed to do. First things first I didn’t check it immediately because I figured I could trust “pros”, but the seemed far from. They spliced new with old pipe and PUT THE MUFFLER ON BACKWARDS!! This caused my muffler to explode. I wouldn’t recommend anyone to any work done here! I wish there was a way to get money back! I feel like I got conned!

J
Review №77

These guys did killer work on my old truck now I took my new car in and I love the way it turned out! These guys are great!

Pa
Review №78

I would like to thank you guys for the exceptionally great work, and customer service that was given to me last week.. The professionalism and knowledge displayed was above and beyond. I could not be happier with the work performed on my truck. You guys are truly the best out there. You have my business forever and I will tell eveyone I know to cone see you.Thanks for everything. .....Paul CSummerville. SC

Dr
Review №79

Super helpful and great work. Lady the front desk is super nice .

Al
Review №80

I came here after getting two other estimates to replace a broken piece of my exhaust system. One from the dealer – who I’d expect to be high and another from a national chain muffler shop. The dealer wanted $700 with “free labor” because my car was already there for another repair which required muffler removal. The chain place wanted $1500 and they said they needed to get the part form the dealer. I’ve seen the section and it was about 12 inches long (flex pipe). Carolina Muffler and Brakes looked at it and again confirmed what I already knew – flex pipe. They cut off the bad one and replaced it. $210. No upsell, no b.s. The Manager, Frankie knows her stuff too! One of the few times Ive ever have gotten a car repair and NOT felt like I just got ripped off.

ST
Review №81

Carolina muffler did a good job on my Daytona charger R/T exhaust I been getting alot of compliments on how it sounds thanks Carolina muffler.

Ca
Review №82

Not the smartest, friendliest, and most helpful people but they got the job done.

ph
Review №83

Great place, got this issue worked out. very satisfied

To
Review №84

We use them for all our oil changes, they are that small company that knows you and treats you well. What I like the most is they dont try to upsell you like many places do, they will inspect your car and give you a report card and you decide what you want to do, not them pushing you too do something that doesnt need to be done.

Ju
Review №85

I was referred by a buddy, looking for high end work on my old school 65 econoline, was blown away by the quality and sound i received! And the cherry on top was the price! Hats off to these guys, 2 high fives WAY UP ✋✋

Ma
Review №86

Great service, quality workmanship and love my new custom exhaust

Mo
Review №87

I bought a coupon from Groupon, and they charge me extra for oil change, and you will pay more if you want to put the “regular” oil. So if I went to the dealership it was cheaper and better!

Pa
Review №88

Had my mufflers deleted on my 2011 Camaro SS from them. Not only was the service top notch, the work was awesome quality! My ride sounds like a beast, will definitely be having the rest of my exhaust work done by them!

Ji
Review №89

Fast service, friendly, good price, *Great* value!

Ah
Review №90

Fast service, great staff, excellent prices

Be
Review №91

Could not have asked for anything better. i told them i wanted a loud muffler put on and they did a perfect job. car sounds like a champ now, thanks guys!

Jo
Review №92

Absolutely amazing customer service and workmanship!! They went above and beyond on my trucks custom exhaust. It wasnt the most straightforward job and my truck threw them some curveballs, but I couldnt be happier with how they handled it! Instead of covering up or cheap fixing side problems they ran into during the work, they took the time to make quality repairs to my truck that were outside the scope of the job they quoted me for. The whole team there really knows what they are doing and my finished product is amazing! The owner is very personable and you get the impression right away that he cares what kind of product his shop puts out! I cant say enough good things about this place! I wont trust anyone else to do this level of work!

Re
Review №93

I had a great experience here, the prices were fair and I love the clean work that was done! The staff was A++++

Do
Review №94

Great people and quality service for a cant beat price!

Lu
Review №95

They did a great job deleting my mufflers and fixing the rest of my exhaust.

ma
Review №96

Great staff and quality work.

Av
Review №97

Wonderful experience, Travis and his crew are very nice and attentive. I would recommend it !!

Ed
Review №98

Professional installers and knowledgable staff!

Aa
Review №99

Easy to work with. Gets work done when he says he will

Za
Review №100

Staff is amazing and had my vehicle in and out in no time! Only place I trust to take my vehicles to.

Information
41 Photos
100 Comments
4.6 Rating
  • Address:5349 Dorchester Rd, North Charleston, SC 29418, United States
  • Site:http://carolinamuffler.com/
  • Phone:+1 843-552-6956
Categories
  • Muffler shop
  • Auto repair shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Wi-Fi:Yes
Payments
  • Debit cards:Yes
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