This place is very understaffed. There was yelling from the moment we walked in. The hostess was practically begging someone to seat us. We were then told to walk to “that” table by pointing. Unprofessional. After waiting like 9 minutes, we were asked for drinks. The waitress barely knew what drinks they had. We received our drinks different to what she had described (extremely expensive by the way). Things were dirty. We had to wait a long while to order our food. The waitress did not write anything down and came back 6 minutes later to ask for our order again. When we received our food, which was okay, the meat was undercooked in some parts. Each of us had ordered a plate. One of the plates came when everyone else had been eating and when we asked for a box for the very late entree, the waitress was bothered. We proceeded to ask for a second box for some of the other left over food. She forgot. After ten minutes of waiting we asked another waitress who then yelled from our table at someone to give us a box and the check. Our original waitress came back and asked bothered if we had asked for another box. Yes, we did ask HER over twenty minutes ago. We received our check and at the bottom it said the tip was not included when it indeed was. Not only that, the tip is included AFTER 5 people not with 5 people. We talked to the cashier and she said there was nothing she could do. Tip is also included after $100 which we did not go over nor near. They most definitely did not deserve the amount charged for the tip. Apart from that mess, there wasn’t any knives or forks ready. This I understand since they are understaffed but to be annoyed at our asking for something to eat with or some milk for our coffee is rude and unprofessional. On the positive side, maybe their to-go service is better or just as bad. I would not recommend this place to absolutely anyone. Also, no one was wearing masks as they spoke over the food.
The food was pricy but the portions were incredible, you definitely get what you pay for and then some. The desserts were a bit lacking, the Tres Leches was missing 2/3 leches, but it was decent.
Food is always good. Service is the WORST part. Your servers need some really good training. Sever did not came once to check often on us. I had to go look for her so I could get more drink. Learn to anticipate your guest needs.
The food is really good, and the staff is amazing. Love it 💖💯🙏
Out of a 5 I give Morazan a 3.5, but I rounded it up. The restaurant was clean and the servers were nice. The service was a little slow on how long it took us to get our food. There are no refillable drink, so if your really thirsty get a glass of water as well. I got the Pollo Frito (Fried Chicken), which was good, just a little dry. The beans were my favorite part to be honest.
Delicious food, friendly people, prices were fair.
Stopped here while driving through. Food was good service was fast. Was in a hurry so that worked out fine
Wow.....the food was amazing and the staff is very lovely
Had carnitas and they were fried to the point they almost took my dental work out. Never again.
No mask on durning pandemic.
Very good prices for the portion sizes. Most plates are big enough for 2 people and I have never been disappointed by something I ordered here. The staff mostly speaks Spanish but for me that is not an issue. All in all it’s a very cozy local chain and this location has undergone many great cosmetic rennovations. I ordered a quesadilla mixta and an horchata
They take advantage on price almost six dollars for a horchata... Thats crazy 😦 expensive.not refills on drink..the waiter sloppy ladys
Crowd at this specific location is very shady. No protocols in place to kick out customers that are under the influence. Food is hit or miss and bad parking when packed.
Place was nice and clean food was ok.
This place has delicious food. the price is very fair, last time I went was on a Saturday night and they were full even though they were fully still managed to get my to-go order ready in about 10 minutes
I loved this place. Food was amazing and it was so much food. I could not finish it
Food was great. I got take out and the service was poor.
Food was ok, service is definitely not the best !
Food was good however they do not follow social distancing and is really dirty.
Service was no good but if you like overpriced food this place is for you
Great authentic Honduran food. Excellent portions for the price. Be prepared to speak a little Spanish at least, or to be patient in clarifying your order with the friendly staff via pointing.Definitely worth visiting for the food, though.
Very poor serviceGilderAs a customer I feel like waste my time and money twice because those waitress dont have any clue how to attend the customer with mixed my food and pick up the wrong ones its very common in your restaurant...the issue its poor serviceBy the way the restaurant look greatJust pay attention with custumer services
Customer service very bad
I went with my family and they messed up the order multiple times and wouldnt make an effort to fix it, or change it, and then the waitress went out to say that she would be charged for the changes, the whole experience and customer service was trash I refuse to go back. They didnt listen to order and served it all wrong. .
Really good food and the drinks are soooooo good!
It was very nasty and the food was cold never eat here again and the tables were nasty
As others have said, the menu is unique, the portions are large and the flavors are excellent. The fact that the majority of staff speaks mostly Spanish is a reflection of their targeted audience. Dont let an authentic experience scare you away from a great experience.
Great food and service, I dont speak Spanish so they gave me a bilingual waitress to take my order. Prices were better than any other Mexican restaurant Ive been to.
The table where we were seated was dirty
Very poor service, quality of food 🤮!Chicken no taste at all like Honduran style! and tajadas cold!MANAGER WAS in the bar laughing and talk very loud! Music was too loud also!Place doesn’t look like a family restaurant it was like Cantina with bunch of drunks loud men!We ask about the music and server said it was manager orders have music that loud.We stopped going to Lempira for the same! We liked taste food and services in Morazan but not anymore.!For last, prices go up! Tooo too much ecpensive for that quality!Nasty!
The food was definitely good!
We called to place an order and told know one spoke English. Heard in the background multiple people speaking at least broken English. So I drove over to try and place an order. 7 times someone walked out to take an order or deliver food and every single time I was blatantly ignored. DO NOT GIVE THIS COMPANY YOUR BUSINESS. There are plenty of Hispanic restursnts who provide amazing services and quite frankly better food!
Not answering when still open
My wife ordered tamales over the phone and asked me to pick it up on my lunch break. Once I walked in ( Dressed as a Food Lion Store Manager) I got nothing but looks of ...why are you here?Either way, I paid and received my wifes food. She ordered chicken tamales, and they gave us corn tamales instead!! Wow! Im black, but shes Peruvian/Puerto Rican and told them I didnt know Spanish. Real unbelievable experience, i only wonder if they discriminated against us cause of our mixed cultural marriage. 🤔
The food is really awesome. Wish the service level matched it. We were never brought chips/salsa, while other tables around us were consistently refilled, drinks took too long and my food came out wrong and had to be sent back. When the right food came, it was delicious. Will probably stick to takeout in the future.
Bad service. Good food.
I don’t speak Spanish, didn’t have a problem ordering, and staff speaks English. Food was great, and the people are nice.
If I could rate this place zero stars I would. When we first moved here we loved going to this place because the food was good we stopped going because the service got worse and worse. Waitresses always get our orders wrong. We always said “good food, horrible service” so we stopped coming here for months. Recently we decided to give it another go and boy do I regret it. After putting an order through the phone where the waitress gave an attitude and didn’t even ask for a name, we show up to the establishment and my sister goes through to ask for her order and then 2 more waitresses ask her too. Now she’s waiting for almost 20 minutes standing there only to be told they never got that order. WHAT ?! How are you going to have a customer wait 20 minutes after telling 3 people what her order was only to tell her you don’t have it. If you never got the order you probably should have started making it 20 minutes ago when you found that out. Not have a customer wait standing 20 minutes. When I called to speak to the manager she goes on to lie to me and say that she never said anything about her order and didn’t ask anybody that it wasn’t until a waitress came up to her that she found out. STOP LYING ! She then goes on to say she called another location looking for the order, and went through her past calls, WHY ?! why not go ahead and start the order then ? If you know you don’t have it. STOP lying. This place has good food, horrible service, horrible management, definitely wouldn’t recommend to anybody. This review is based on multiple visits. This was just the final straw.
Great food and service
This is the best authentic spot for great food.
Service is a hit or miss.. generally a good place to stop for authentic food! I never spend more than $10 on food when I come and always leave full.
Hi Please dont waste your time going to this restaurant very bad service im very upset i called to place an order with Carina very unprofessional she sed she couldnt take my order so she hung up the phone my wife called back so they took the order wrong very unprofessional dont recommend at all 🤮👎👎
Great food. Sweet and friendly servers. 3rd time here..I will continue to come! My food has always been excellent!
Our food was delicious. If you cant speak Spanish, Id go somewhere else though. Not one person working in the building could speak English fluently, so we had a hard time just ordering. We had to just point to things on the menu.
Really good restaurant I recommend it to everyone to stop by and try the delicious food served at this restaurant. service is great, renovated place and menu. visit a lot either order to take out or stop by to get some lunch. I totally recommend this restaurant!
Pretty clean restaurant, food was good.nice portions.
Friendly staff, delicious food, hefty servings, all at an affordable price. Cant go wrong.
I gave this 2 stars because the food is pretty good. However everything else about the restaurant is pretty terrible. The first thing you see when you come in is a miserable, unprofessional hostess, who clearly hates her job, it needs a lot of fixing up, the bathrooms were NASTY and the service sucks. The servers dont ever greet you, they just walk up and ask what you want to drink, and take forever to bring you the drinks. They dont write down the orders, and consistently mess up the orders. If thats managements idea they need to take into consideration not everyone brain works the same and some servers NEED to write down the orders for the customers sake. They also rarely bring out all the food at the same time. The servers rarely come back to check on you and drinks sit unrefilled for the whole time. Just go up to the hostess and ask to pay your bill because the servers take forever to bring it to you, because they are too busy talking to another or flirting. The place could be so much better if they hired real servers and not cute girls with bad attitudes.
Authentic Honduran and Salvadoran food. Family and I love it here. I’d definitely come with some Spanish knowledge for the best experience
Amazing service and even better food. The portion sizes were wonderful and didnt take away from the beautifully spiced dishes. Morazan was my favorite part of my visit to NC!
Great morning breakfast
This place does not have a copycat menu of every other place in the southeast. It is unique, usually very good. With that said, food appeal and service are uneven. I very much like having breakfast here. Delicious usually.
$15 in soft drinks for 3 people??? Also, I attempted with all due respect to ask for a burrito with just beans in it due to I am a vegatarian. I was brought a beef burrito and when I explained that I requested bean when it did arrive apparently I may have upset the cook because the beans were hard and burnt, ate part of it, paid our bill and sorry but .....
I like the food very much .Its reasonbly priced,nice portions and very tasty. Our waitress did not understand English very well but she made every effort to understand our order. She was quite nice. We will return.
Food is amazing
Awesome seafood & grilled meats. The service was fantastic.
Food is good, Fresh and Pretty big portions. The lunch specials are super cheap $5.99 to $8.99The service is ok, waitresses are super nice but always seem to be very busy.A lot of the local workers in the Construction and Landscape industry seem to love this place.I dont expect a SPA like treatment for a $6 Lunch, if service is an issue maybe you should try a $20 Lunch at South Park.
I been to a lot of restaurants in my life but this is the worst place I ever been the worst customer service I ever seen the waitress is cloudless of what we are ordering she didnt have us the right order not only she was slow but we asked for a 🥄 spoon extra plate and a juice for my son and it took her to come back 30 min this is the fare the worst place to Eat and dont let me start in the food.... Nasty Nasty Nasty Old Food
Best restaurant that i’ve ever been to. hands down, my favorite of all time.
Authentic south American fare. Little English spoken here. Comprehensive menu with pix and English descriptions. GREAT FOOD. VERY CLEAN. Parking lot always has cars in it.
Been here plenty of times NEVER get what we ask for but always just let it go. But today we had 4 different servers come ask us what to drink still had to wait 10 minutes to even get drinks. when we ordered the women didn’t even tell us she couldn’t understand so another woman came to the table and told us the other server had no idea what we were saying. waited for what seemed like forever for our food and my order was wrong. if you don’t speak Spanish DONT go here. Even the group of Mexicans next to us got up and left because they waited forever for there drinks. HORRIBLE.
Love their papusas! Lots of variety, very affordable, without suffering quality too much. Service is hit or miss. Theyre nice enough and accommodating, it just seems it always takes forever to get their attention. That being said we still love going here with friends.
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Morazan restaurant is very spacious. Their service is quick and on point. Morazan restaurant has Diversified Spanish food, which is why it is my favorite Spanish restaurant.
Delicious food. Lovely presentation. Generous portions. Exceptional prices. Very disappointing service.
This place is to expensive. The food is not the quality you xpect more and not mention the staff was rude
The food was good and what they were the party is 6 and waited almost an hour for my lunch
THE BEST PLACE TO GO!!... No its not exactly English friendly.... but do you want American Mexican or REAL good food... the BIGGEST portions you can imagine... and I mean HUGE.... I was a bit angry because someone brought me a check and left and I assumed someone would come back to find out after 20 min I was supposed to go pay up front.. either way I got fajitas... and 3 people could have ate off it for 10 bucks.. I mean really... let the little things go when its awesome food and INSANELY HUGE PORTIONS... I didnt come for the staff... as long as u d idnt wait for ever for the food and it Was great... then PERFECT!
Food is beyond awesome. You should know a little Espanol but they have a helpful staff. Food is the best.
Very good food at a good price
They were rude on the phone. Did not speak English and had no other associate that speaks English as well so they hung up on me. RUDEEEE! Definitely not dining there ever.
Good food nu e environment good staff
Friendly staff, delicious food
Very good, great food and kind service
Great food, friendly staff big authentic menu. Great place will go again
Great place to eat... nice and clean...
The service was great, and was packed!
Good and a nice place to go with family
Yeah most of the servers do not speak English, but they can try and will not fail you in getting your order correct. The food is tremendously good with the natural authenticity from the country the food is from. It is a great place to eat out if you are in the mood for Hispanic food. Their Honduran Baleadas are amazing and also their Salvadorean Pupusas. If you are in the mood to try some really good Hispanic food from either Honduras, El Salvador, or Mexico, come to this El Morazan!
Them baleadas went up in price but still very filling
Excellent food lacks quality on customer service.
Never went there dont know
Best Mexican food Ive had in a long time.
Great beef and chicken salad.
Reading reviews I was sceptical but said to hell with it and came. Very very good place to eat.And I see why some say no English. But deal with it.
I love the food here but the service is super slow, it took 30 minutes just to get our order taken and more then 30 minutes to get our food, but the food is great
I give it a 3.5 overall. Food was good ordered a carne asada but only got 2 pieces of tortilla to go with it. And the ladies always seem to be in a hurry and dont want to have a conversation
The Deluxe burrito is very delicious, the sauce and the sides compliment it very well. The food is delicious here the only thing holding the resturant back is the A/C and the Waitresses.
If youre looking for a restaurant with real authentic Central American Cuisine...look no further
Good service and great food
Authentic and yummy. Loved this place will def go back
I do not like this place. Food is horrible. Service is HORRIBLE. & the female cashier who takes payment at the register is completely rude & provides horrible customer service. I have not gone back after my last experience & definitely will not be coming back ever.
Everything I have ordered has been great. Very authentic food. Better than going to a Mexican restaurant
I love this place. Food is amazing!!
Fantastic food, very nice servers, we eat there at least 2 or 3 times out the week for lunch.😆👍👍👍