Very professional and friendly customer service with wide range of products and good prices. Strongly recommend Reuther Material!
Professional and quick... impressive
Placed an order and delivery - delivery came missing materials then discovered they accepted and took my payment without even having the product in stock and was told “we don’t know what’s in our inventory sorry” and then they tried offering me something else they had in stock that was more money, place has no business sense - Carlos is who “helped” me
They don’t believe in the first come first serve policy. Absolutely horrible every time I come here. they love helping anybody who walks up to the counter first. Blatantly disregarding the people waiting in line. Find another a supplier.
Gave me one price on phone, got there and it was another price. Understood mistakes could have be made or a misunderstanding but they don’t care they made a mistake or that there was a misunderstanding and didn’t try to make it right.
Helpful staff
Its always a great experience.
Very good place for buying materials but them struction
Quick delivery, but tiny location!
Very helpful counter staff. They always help me out with their inventory items. They remodeled the store so it is much nicer. They take credit cards and will help you load your truck.
Family run business with great customer service, competitive prices and wide selection of materials in stock. This is the place for anyone doing masonry and hardscape work around their homes.
Bad costumer service
I love this company 💪🏾
Helpful ataff helped us pick out pavers for our front walk, took his time to explain everything and match pavers to our porch n house colors
Very good service and prices. Their deliveries are always on time.
Thanks. Tony & Mike.
Very helpful and friendly.
Great service
Great staff nice and pleasant only complaint is that when ur getting loaded it gets a little hectic everyone is running around like crazy
Great Prices, excellent selection, and knowledgeable staff!!
RETURN DENIED AFTER BEING LOADED INTO THE TRUCK!I traveled from NYC to NJ to Reuther Material Co to purchase five Thermal Blue Stone steps, which they claimed to have. Upon arrival the transaction was processed smoothly by their awesome sales agent Carlos Castellon. The trouble started when I was asked to load the materials into my truck. I agreed to help and I noticed that the steps where different from the ones I requested. I shared my observation with the stock person who reassured me that the stones are a market standard 2 thick. We finished loading it into the truck and I left. Luckily the landscape contractor called before I hit the traffic light and advised me to return all items as the Blue Stone steps would not match the 1.5 thick stones at the property. I immediately called Reuther Mater Co and they confirmed that they dont carry the exact item I need, they also assure me that they will accept the return.When i got back into the loading area the owner refused to accept the return stating that there is no return on the receipt. He refused to listen to my explanation and repeatedly shouting No Returns, No Returns while operating the loading machine. He never spoke to me, however he advised all of his staff to deny the return.Frustrated by their unprofessionalism I advised them that I will cancel the transaction by the Credit Card. They told me that I can do whatever I want but they were not going to take the items back. At that point we drew attention of every one at the store and it was very uncomfortable and I left.If you are lucky enough to be able to lift it and unload the stones yourself you can do what I did. I Backed up to the front of store and unloaded five 200 pounds in the middle of their drive way and left.Needless to say that I will be disputing the transaction as Item never received. Shop at your own risk at that location 5303 Tonnelle Ave North Bergen NJ 07047They should hire special person to handle owners tanter tantrums and power trips.
Large selection of materials. and really helpful employees.
They was very helpful especially Jose
Very good place
Excellent Service
Worst stone and concrete material company!! Twice the delivery was wrong and the products were damaged. HORRIBLE CUSTOMER SERVICE!! Had to wait 2 months to get my refund for the wrong product delivery. NEVER AGAIN will I purchase from this place.
Very bad experience i had with their business. no return and refund when they help you order that stuff that you never need. just saying you have to bring your contractor to avoid that. what we need is sand and orland sale us kind of little stone that we do not need.
Great staff!
Crowded, busy, fun people, great selection.
If they dont have it, theyll get it...excellent service
Nice
Douglas Reuther is a Crook for Reuther Material. To Bad :-(
Good place
Very helpful
Poor service
Good
This place has never had the pleasure of visiting and buying materials, but very good service, the guys in the office are bilingual and there is no problem in ordering the construction material that you need for your project at home ......
Good service and a variety of construction products and fair prices
Good materials only that sometimes they steal from customers in their noses, take care of customer service because they fail a lot
I bought a lime stone and it was damaged and I asked for one in good condition and they didnt want to give me one in good condition, the owner and a guy named dog are very disgusting and are never willing to help super bad place to buy
Well
Very. Good. Service d part.jeremias.y. the. Demas.graet
A very complete store, the people who serve you are very friendly and outside, just as helpful, I recommend it
Good cervicio active personal God vendéis
Good service and materials
There are all kinds of concrete materials
Its where I buy the building blocks. Bricks.seed in bag .sand.grab construction tools recommended it are very kind and professional
Very well
This
Well